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Why, after 30+ years, am I no longer a member?

I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow… (læs mere)

I just tried to find some information about Add-On and after all these years, they claim I don't have an account with them. What's going on here! And when I try to follow their request to create an account, they don't recognize my e-mail address. What's going on there? Where is the problem?

Asked by warp4dennis 2 år siden

Answered by warp4dennis 2 år siden

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I'm being redirected to sign up screen, without any screen showing confirmation email has been sent.

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking w… (læs mere)

While signing up for mozilla sync, After I click sign Up I'm directed to a page (not actually directed, kind of like just screen displays instantly other screen) asking what things I want to sync, I what I want to sync and click on save settings, I get redirected back to sign up page, no screen showing confirmation email has been sent or anything, so there is no confirmation email till now, I try everyday but it never signs me up. should have been a week since i have been trying

Asked by Huzaifa-hassan 3 år siden

Answered by cor-el 3 år siden

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asked for password reset

asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use th… (læs mere)

asked for a password reset as even though I am sure of my username and password for some reason it says it is invalid, but now cannot log into my email account to use the password reset link?

Asked by bernvern 2 år siden

Answered by bernvern 2 år siden

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Firefox no longer recognizes my “primary account.” Unable to login.

I am unable to login to firefox to sych my ipad 3 mini (IOS 12.0) after deleting my private data, and either with/without a vpn. Firefox login popup frame says I must use… (læs mere)

I am unable to login to firefox to sych my ipad 3 mini (IOS 12.0) after deleting my private data, and either with/without a vpn. Firefox login popup frame says I must use my “primary account,” and I am using my “primary account.” I tried resetting my pwd & Firefox popup asked for an authentication code... I provided the code, it failed and Firefox then repeated complaint to use my primary account.

Perhaps my account is locked, or otherwise in a state of snafu. Firefox support is bizzar in avoiding contact with humans.

Any ideas would be appreciated - including some means to contact a firefox to interact with that’s human.

Asked by imcazador 1 år siden

Answered by jscher2000 1 år siden

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I am unable to sync to my account. The email gets returned.

I have had problems with Firefox Sync for a while. I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email g… (læs mere)

I have had problems with Firefox Sync for a while.

I often reinstall operating systems I use. After each reinstall, I try to sync to my account. I get denied. The email gets returned.

I have bypassed this problem a number of times. I am not sure about the exact solution, but either waiting for 24 hours since last attempt to login or fiddling with Firefox Sync settings through my phone which is already logged in seemed to have helped.

Fiddling with phone settings does not work anymore. It may have never worked. I have not waited 24 hours since last attempt to login as well, so that could be the fix I am looking for. However, the main problem I have, is that I cannot bypass it in any other way. I am able to login to Firefox Screenshots for example with my account, but I cannot sign in to my Firefox account itself. It is not a good user experience.

I understand that this might be used for my own sake, to protect my account from potential intruders...however, I am very dissatisfied with not being able to sign it to my account for over couple of days because of such restrictions.

I do not think anyone can do anything about this, it will probably require redesigning existing safety measures just to deal with this obscure problem. I will wait for 24 hours and will update this post after I get the result. Maybe I can help someone else who is on the same boat as I am. I could not see similar problem on the internet other than a few, of which did not portray the problem in a way that I found relatable.

But maybe there is another way unbeknownst to me.

Either way, thank you for reading. I hope you have a nice day.

Asked by 0rganic 1 år siden

Answered by stomlinson 1 år siden

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Unable to login to account

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so t… (læs mere)

I am having all sorts of problems. I want to login to the user forum, but I keep getting the message that my user name is incorrect. How can I resolve this problem so that I can login, and ask questions concerning my other problems with Firefox?

Any help is greatly appreciated!

Asked by Shelbyw50 1 år siden

Answered by James 1 år siden

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I wanted to post about a particular bug and have lost my registration details, now I can't login or get all of them back. Now registration can't be found.

Having registered again and seen the multiple logins required I can understand why I have lost mine, why not keep a simple with one login and password for all firefox/moz… (læs mere)

Having registered again and seen the multiple logins required I can understand why I have lost mine, why not keep a simple with one login and password for all firefox/mozilla interests and faults?.

Asked by SteveRiley 2 år siden

Answered by guigs 2 år siden

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How to change the email shown on my settings?

I have a HUGE problem My sign-in email address does not exist any longer and I have no clue how to get rid of it. I try to change the email to my secondary email but it… (læs mere)

I have a HUGE problem

My sign-in email address does not exist any longer and I have no clue how to get rid of it.

I try to change the email to my secondary email but it wants to send a verification to the old email address.

I can't do that because the eprmary email doesn't exist unless someone else owns it, lord I hope no one has it.

So how can I get rid of the dead email address? How do I make my secondary email the only email address? I can always add a secondary later.

Without this I cannot sync all my Firefox settings & bookmarks across all my devices!

Thank you in advance for any help I can get.

Asked by SHEILA & STEVE'S FF 1 år siden

Answered by Wesley Branton for 9 måneder siden

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reset password twice using reset link via email, still not working at sign-in page

Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. We… (læs mere)

Trying to login to FFox so I can sync across devices. Keep getting wrong user/password message. Did a resent using reset link sent to my email, everything looked fine. Went to login page tried to login with new pword, no joy. Tried entire procedure again, still no hit, same message wrong user/pword -

Asked by evedyah 2 år siden

Answered by guigs 2 år siden

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I am trying to log in to my site, but it seems that all methods have changed ? I am trying to log in, but the system will not recognize my details?

Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my M… (læs mere)

Hello, I am aware that Mozilla has gradually been updating there system. I have not used my system for two months or so and on my return, i am gainind entry to to my Mozilla link. As a consequence I am trying to get reconnected and get back on line. For this reason, I thought that I should relog in and get back to normal, but I am unable to find the route into mozilla to do that. Please advise me on the recommended route I should use, to rectify the connection problem.

 Roger Perry.

Asked by Roger-Perry 1 år siden

Answered by McCoy 1 år siden

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I need help to unlock my account as my original confirmation e-mail was rejected and I want to use the same e-mail which is now working.

I tried to synchronise my account but forgot that the e-mail wasn't active at the time, so it was rejected. Now it's working again but Firefox keeps telling me that the c… (læs mere)

I tried to synchronise my account but forgot that the e-mail wasn't active at the time, so it was rejected. Now it's working again but Firefox keeps telling me that the confirmation e-mail was rejected and I need to ask for help to unblock it. I just seem to go round and round in circles with this, getting more and more frustrated. Even fathoming how to post this message has taken at least half an hour and now the image uploading doesn't seem to be working (circle going round and round endlessly with no apparent way to cancel and try again). Can anyone help please?

Asked by Brian_E 2 år siden

Answered by Brian_E 2 år siden

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I can't confirm my email address

Hi, I can't confirm my email address becouse the firefox account it's been block. I tryed to log in on deleted email address (alias) and do it too many attempts before I… (læs mere)

Hi, I can't confirm my email address becouse the firefox account it's been block. I tryed to log in on deleted email address (alias) and do it too many attempts before I created the same address email. Just genius. Can You unlock my firefox account?

Asked by Fufen 2 år siden

Answered by Shadow110 2 år siden

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Can't make secondary email my primary email even though I followed instructions! Now what do I do?

I cannot change my primary email. I followed your instructions to make my secondary email my primary email. When I saw that I had no secondary email filled in I tried t… (læs mere)

I cannot change my primary email. I followed your instructions to make my secondary email my primary email. When I saw that I had no secondary email filled in I tried to add the one I usually use but the message said this account already exists. I know it does because I have been sent messages to that (the secondary email) when there was a problem. I'm stuck. I have no idea what to do.

Asked by Muffers 1 år siden

Answered by cor-el 1 år siden

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email with user name not received

Your system keeps telling me that you have sent an email but nothing turns up - and yes I have checked my junk file folder and there is nothing in there. [Personal inform… (læs mere)

Your system keeps telling me that you have sent an email but nothing turns up - and yes I have checked my junk file folder and there is nothing in there.

[Personal information removed by moderator. Please read Forum rules and guidelines, thanks.]

Asked by Sandgroper48 1 år siden

Answered by McCoy 1 år siden

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I want to change my account email to the one I use for Thunderbird by adding it - Firefox tells me that account already exists.

I want to close down the email address that I use for Firefox and use the one that I use for Thunderbird. I have treid to add this address as a second one (to my Firefox … (læs mere)

I want to close down the email address that I use for Firefox and use the one that I use for Thunderbird. I have treid to add this address as a second one (to my Firefox account) but all get is that this address already exists.

I am using a PC with Windows 10 (well two actually) with synced accounts on an iPhone and an iPad.

Asked by meltonpieman2 1 år siden

Answered by Wesley Branton 1 år siden

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My old password won't let me sign in.

I have tried to change my password (the existing one won't let me in) and the program says it is going to send me a temp password, but it never shows up in my email accou… (læs mere)

I have tried to change my password (the existing one won't let me in) and the program says it is going to send me a temp password, but it never shows up in my email account. Mary Engle, xxxxxxxxx@xxx.xxx

Asked by My1stChoicee 2 år siden

Answered by FredMcD 2 år siden