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Lack of customer support and disdain for users of Firefox

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their a… (læs mere)

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their advertising revenues will dry up, and they will either go out of business, or start caring about their users. This is a horrible, unsustainable business model. business model.

Stillet af ewdavie for 1 dag siden

Seneste svar af James for 1 dag siden

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access to search blocked by "I'm Not A Robot"

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started h… (læs mere)

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started happening in the last few days.

Stillet af johnwatts11 for 3 dage siden

Seneste svar af Denys for 3 dage siden

number of users downloading "Firefox Setup 115.31.0esr.exe"

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported… (læs mere)

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Stillet af steven.hudson@att.net for 1 uge siden

Seneste svar af James for 1 uge siden

some single keyboard keystrokes appear zero to five times (space, backspace are the worst)

Asseeninthe subject line and here, the space key often does not result in a single space being displayed although sometimes -- like just now -- it is termporarily sta… (læs mere)

Asseeninthe subject line and here, the space key often does not result in a single space being displayed although sometimes -- like just now -- it is termporarily starting to work.

I am running FirefoxVersion 146.0.1 (64-bit)onWin11(andgetting erratic spaces and backspaces again.)

Interestingly, the main Enter key also has similar problems although the keypad Enter key seldom does.

TheDeletekeyhasneverhad this kind of problem so I haveoften used back-arrow and Delete instead of Backspace.

Tobefair,thisalsohappenswithNotepad++ and other programs.

I have no idea how to troubleshoot such an erratic/intermittent situation.

Stillet af Tim Allen for 1 uge siden

Seneste svar af Tim Allen for 1 uge siden

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Firefox exits full screen when autoplay is enabled on a streaming website.

Please help, can anyone answer me. I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON… (læs mere)

Please help, can anyone answer me. I am on Windows 11. Asus laptop PC. On Google Chrome, any streaming website I used with autoplay enabled would KEEP full screen mode ON after changing episodes. It would automatically go to a new page with the following episode and remain full screen. Why doesn't Firefox have this feature?? I'm seriously considering going back to Google Chrome for this one small feature. Every time I had any streaming service playing with autoplay enabled, I didn't have to manually select the full screen option every time. I am having to stand up and manually click full screen function. Every. Single. Time. This needs to change PLEASE.

Stillet af Carter G for 1 uge siden

Seneste svar af Denys for 1 uge siden

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The Demise of Firefox

I've been a user of Firefox since day one, now to me the browser is utter garbage, always fighting to do something that was so simple in the early days of Firefox. Wheres… (læs mere)

I've been a user of Firefox since day one, now to me the browser is utter garbage, always fighting to do something that was so simple in the early days of Firefox. Wheres that bring the internet back simple browser gone ???

Every update breaks something its like you have a bunch of kids sitting in a play pen hoping the next release will be wow waw great brill but no its turned to garbage, utter garbage, did you sell out to another company or something ??

I was hoping to be saved from Chrome but you just cant beat an old dog forever.

RIP Firefox Im done with it !!!!!

I actually signed up for an account for this, thats how strongly i feel ive been let down.

Stillet af Leeanna Thomas for 1 uge siden

Seneste svar af AliceWyman for 1 uge siden