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Keep getting logged out

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in … (læs mere)

On Windows 11 - I keep getting logged out of Firefox after I close down. Then, when I enter my password to log in I get two emails with the same code and then two log in screens and duplicate emails to confirm login. I can only see one profile set up. I have not got automatic removal of history etc set. This does not happen on my Android devices. Any advice please as is getting more than frustrating!

Åben 4

MFA and password problem

Greetings team, I;m using Firefox and Mozilla services from beginning, since I was child. I noted what MFA is not working, on my both accounts. it was my early guess also… (læs mere)

Greetings team,

I;m using Firefox and Mozilla services from beginning, since I was child. I noted what MFA is not working, on my both accounts. it was my early guess also since last year but i fought it was my problem. No after resetting and getting notification what password is not correct makes me guess something is off. i might be wrong but looks like internal problem, maybe a breach what no one knows. what can i say from my side, as an IT company director and IT person. i can exclude all my thoughts about my side, since i changed and reinstalled everything on my devies. got fresh OS and hardened every device. problem still exists. maybe someone could check my accounts and internal settings for firefox security on accounts and MFA. since codes are not valid. had to disable mfa on my both accounts.

Åben 2 50

Downloaded FireFox and can't use Yahoo and Facebook.

I was testing a new website for a developer. I wanted to see if DNS worked correctly on various browsers. I downloaded Firefox and the test was OK. However, something … (læs mere)

I was testing a new website for a developer. I wanted to see if DNS worked correctly on various browsers. I downloaded Firefox and the test was OK. However, something happened with Yahoo and Facebook, apparently those sites think I am on another device. Where I have to log in, something with second level authentication was off, after several attempts I am now locked out. I suspect a Firefox setting is the problem. Suggestions on how to reset firefox?

Åben 1 40

Two Factor Authentication not working

Hi, I have been locked out of my account and the two factor authentication does not work any longer. This is the first time this has ever happened to me. I do not have a … (læs mere)

Hi,

I have been locked out of my account and the two factor authentication does not work any longer. This is the first time this has ever happened to me.

I do not have a Backup Authentication code, but I am logged into Firefox on my mobile. Unfortunately, the iOS version does not have the ability to change my Security settings as instructed by the guide.

Can you please help me gain access to my account?

Thanks and regards,


Bernard

Åben 1 60

primary email inaccessible

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a… (læs mere)

my primary email has been deleted and is as such inaccessible, I'm still logged in on multiple devices but I can't add a secondary recovery email because it's requiring a two factor authentication code. Is there any way I can change my primary email or is my only option to make a whole new account?

Åben 1 1

How do I get an authenticator app for win 11 so I can once again log into my years old Mozilla VPN?

Of a sudden, Moz VPN needed a log in. I managed to get in by submitting a new PW, and was sent a phonbe text for the 2nd verification. Now, I still can't log into my year… (læs mere)

Of a sudden, Moz VPN needed a log in. I managed to get in by submitting a new PW, and was sent a phonbe text for the 2nd verification. Now, I still can't log into my year old VPN account on what must be a VPN upgrade or something, without having an Authenticator App. For Windows 11? I think I may know what a key is, but all I know for certain is I'm lost an having to try to find another VPN until somebody or some AI can get me into my Mozilla VPN again. Thanks.

Åben 1 80

Help with authenticator and backup codes

Good morning, I was randomly signed out of FireFox this morning. When trying to sign back in, it asked for the 6 digit code from my authenticator app. I looked on every … (læs mere)

Good morning,

I was randomly signed out of FireFox this morning. When trying to sign back in, it asked for the 6 digit code from my authenticator app. I looked on every authenticator app I have and don't see a mozilla or firefox account. I only have 4 backup authenticator codes left. How do I find the code in the authenticator app and which app would it be? Also, How do I get more backup codes? If I am unable to sign in to FireFox in the future because I don't have the correct authenticator app or enough backup codes, it would be painfully devastating for myself and my work. I don't want to ever be in that situation. Any advice would be greatly appreciated.

Åben 1 40