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Lost my bookmarks after PC reinstallation and reclaiming account info

Today I reinstalled my PC. I already used Firefox Sync, so assumed all my bookmarks would be safe. So, I did the following: -Reinstall Windows (8.1) -After successful ins… (læs mere)

Today I reinstalled my PC. I already used Firefox Sync, so assumed all my bookmarks would be safe. So, I did the following:

-Reinstall Windows (8.1) -After successful installation of Windows, I installed Firefox. I lost my account info (username/password), so I needed to recover/reset the password. So I did. No problem here. -After resetting the password, I logged in to Firefox Sync. I noticed all my bookmarks are gone

What happened?

Stillet af Homblom for 5 år siden

Besvaret af Michal Stanke for 5 år siden

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I sync my account, but... nothing happen! No bookmarks or passwords or... nothing in firefox changed! Why?

Yes i signed in. Yes i sync my account. Yes it did finished synchronization. Yes i restart browser. What's a point in my account in firefox and this stupid sync if it's n… (læs mere)

Yes i signed in. Yes i sync my account. Yes it did finished synchronization. Yes i restart browser. What's a point in my account in firefox and this stupid sync if it's not working? I'm really angry and disappointed.

Stillet af Aeon13 for 5 år siden

Besvaret af the-edmeister for 5 år siden

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Restore synced / lost android tabs ?

Hello, I removed firefox from my old android phone installed it on my new one. Strangely, I can see my old device in "Devices & apps" here https://accounts.firefox.co… (læs mere)

Hello,

I removed firefox from my old android phone installed it on my new one. Strangely, I can see my old device in "Devices & apps" here https://accounts.firefox.com/settings/clients but I can't see any of my old phone's synced tabs. Are they lost? how to recover them ?

Thank you VERY much for the help

Stillet af Alex for 1 år siden

Besvaret af cor-el for 1 år siden

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I had install a new windows and how I can to restore firefox synced data?

Hi I have a firefox account and all of firefox data are synced in my laptop. A few days ago I install a new windows, and after installing firefox and signing into firefox… (læs mere)

Hi I have a firefox account and all of firefox data are synced in my laptop. A few days ago I install a new windows, and after installing firefox and signing into firefox account, nothing of my data restored. How I can restore my saved data in this new windows ?!!!

Stillet af Javad for 5 år siden

Besvaret af cor-el for 5 år siden

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locked out of sync account

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered. Here is a screen shot of the error… (læs mere)

My sync account has locked me out. I really need to access the bookmarks for my job today. I would appreciate any assistance offered.

Here is a screen shot of the error message I am receiving.

Stillet af onlinesyncsupport for 5 år siden

Seneste svar af John99 for 5 år siden

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How do I access older sync points with the new sync?

After getting a new computer, downloading firefox, and signing into my account, none of my saved bookmarks or add-ons have synced from my previous computer. Instead, the … (læs mere)

After getting a new computer, downloading firefox, and signing into my account, none of my saved bookmarks or add-ons have synced from my previous computer. Instead, the sync seems to have just saved the fresh version of firefox with no data.


How can I access an older sync point so as to restore the older data for bookmarks and addons?

Stillet af Cujonautics for 5 år siden

Besvaret af the-edmeister for 5 år siden

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Sync to local died again...

Every time reinstall on my main computer, sync appears to lose all its cloud-data? AKA sync will not pull any data down. Windows 10, build 1511. This happens every time I… (læs mere)

Every time reinstall on my main computer, sync appears to lose all its cloud-data? AKA sync will not pull any data down. Windows 10, build 1511.

This happens every time I have to reinstall my system. In the past I would copy my profile over but this is not an available option. I lost over 200, distinct, bookmarks.

This particular time, I did not setup my profile immediately as I had other environment setup concerns so I let firefox go while rebuilding my environment. Afterwards I went in and deleted the start up profile, ran firefox.exe -p created a new one and set up my sync immediately with the same account I had been using less than 36 hours before. It has been setup now for over 12 hours and still nothing. In case it matters, I did have to do a password reset in between loss of old system and start of this system.

Recovery options? I will do whatever is asked...

What is the point of sync if I can not download my data? I have seen it said that it is not a backup solution, OK, so then how does it work? When a new browser is connected it connects to Mozilla sync and then sync asks other devices for their data?

I am royally pissed at this, as far as I am concerned this is pretty much a deal breaker for me. Firefox is better in a lot of ways than chrome, but Mozilla made a big deal about firefox sync, but if it never works than what is the point? The old system worked and was reliable for me. This new system has been nothing but trouble... Why should I use something if a heavily advertised component appears to be broken?

Stillet af GeminiEngine for 5 år siden

Besvaret af the-edmeister for 5 år siden

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i lost backup file in firefox cloud

I have used my firefox account to sync bookmarks, but today after i reinstalled window, it did not work for me. As usual, all bookmarks appeared after i loged in, but not… (læs mere)

I have used my firefox account to sync bookmarks, but today after i reinstalled window, it did not work for me. As usual, all bookmarks appeared after i loged in, but not anymore, how i can find that backup file in firefox account ?

Stillet af MrPikachu for 5 år siden

Besvaret af Wesley Branton for 5 år siden

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how do I restore my old information from the older computers' profile after I cinnected it to using sync (thinking that the both will merge)?

Hi, I clearly understood the sync application wrong - I hadn't had confidence about getting everything right, when I was forced to wipe out one of my laptops (crash), whe… (læs mere)

Hi,

I clearly understood the sync application wrong - I hadn't had confidence about getting everything right, when I was forced to wipe out one of my laptops (crash), when it comes to saving everything from my profile (e.g. under win8 for some reason my profile folder was in 2 places at the same time which confused me).

But also, I wanted to be convenient (automation) and clearly understood sync functionality wrong (really? - I am honestly surprised that no application was developed that syncs my adding already existing information for the profile of the next device which you're using /or at least app like sync doesn't ask whether to do so, before wiping off all what was in the browses on this device already - really poorly thought).

So my question is: - I activated sync on one machine - I did the same on the other (older) hoping that the information from the newer machine will just pour into existing profile on the older and both (histories, bookmarks, passwords, etc. - passwords not so important, but history and bookmarks at least) will be merged. - now clearly I lost (at least for now) ALL what was in the browser on my older computer (bookmarks and history from an over of half a year of work)... ;-0

What do I do with that? How do I restore ALL this information? Is there ANY way?

It's REALLY important for me - as I am a researcher and this was a pool through which I would be going through in my everyday work.

Really bad surprise. I did all in agitation (of my computer suddenly crushing - so clerly I wasn;t thinking straight and carefuly enough - otherwise I would back up the old computer browser first, before applying sync, to check what it does without any harm; but I felt "so cool and happy" about what it can do potentially do - "merge all my content from all the computer browsers" what I assumed with pure certainty that this is what it's doing - even for a second I didn;t think that it would do anything else, and "why it would do anything else?"/which clearly I got wrong and now I am in BIG TROUBLE/.

Stillet af PiotrPoleski for 5 år siden

Seneste svar af the-edmeister for 5 år siden

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l've lost my data in my firefox account - what to do ? please help me all my emails lost

i format my computer aafter formaying when i tried to sync my firefox account, i found that all my passwared and username lost please help me i dont have the folder " o… (læs mere)

i format my computer aafter formaying when i tried to sync my firefox account, i found that all my passwared and username lost please help me i dont have the folder " old fierfox data " thanks a lot

Stillet af memomohannad for 5 år siden

Seneste svar af jscher2000 for 5 år siden

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I can't get anything from Sync (bookmarks, pw-s etc) after Win7 reinstallation. Help!

So today I have reinstalled Windows 7. After that, I downloaded FF 44. Signed in my Sync account. And nothing happened. All my bookmarks, history, passwords, etc - all go… (læs mere)

So today I have reinstalled Windows 7.

After that, I downloaded FF 44. Signed in my Sync account.

And nothing happened.

All my bookmarks, history, passwords, etc - all gone.

Im actually confused now, it killed all my work for 5 years or so.

1. No, it has nothing with New/Old sync. Before the reintallation I was using the save FF 44 as I do now. 2. Before reinstallatio I checked the Sync preferences (everything was OK, every check box was enabled).

Please help, I wanna kill myself now.

Stillet af fayde for 5 år siden

Besvaret af the-edmeister for 5 år siden

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Bookmarks keep syncing wrong

I've been using Firefox on my desktop, laptop and Android Mobile for months without issue. Recently i swapped to a new phone and for some reason the bookmarks on my deskt… (læs mere)

I've been using Firefox on my desktop, laptop and Android Mobile for months without issue. Recently i swapped to a new phone and for some reason the bookmarks on my desktop and laptop are getting jumbled/deleted (see attached pics)

To try solve this I exported my bookmarks to a .json file, then manually deleted all bookmarks on all my devices, ran a manual sync on all devices then completely uninstalled and deleted appdata/cache files.

I then re-installed using a fresh download from Mozilla, signed in and imported my bookmarks from the json file.

for a full day my bookmarks stayed intact, I then installed firefox on my phone and within an hour my desktop bookmarks became jumbled again.

Am I missing something here?

Stillet af Gazza for 1 år siden

Seneste svar af cor-el for 1 år siden

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all my sync just gone when i reinstall windows

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, … (læs mere)

i reinstall my windows twice, afte first my installation with all data sync was good(i did it 08.02.16) and when reinstall it second time all data gone! (10.02) Please, restore all my data! i dont know what to do...

Stillet af vmuz for 5 år siden

Seneste svar af Jack for 5 år siden

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Re-installed software on PC, re-setup of Firefox and now no bookmarks

I needed to re-configure my PC due to the adware: "getconstantfun" Not a big issue to do, including the reloading of software BUT when i re-installed Firefox and asked… (læs mere)

I needed to re-configure my PC due to the adware: "getconstantfun"

Not a big issue to do, including the reloading of software BUT when i re-installed Firefox and asked it to sync, ALL is blank, no apps, no bookmarks, no setups. I did not do a backup or export as not need in past.

Even though I did log-in and try a sync, It is like I have a brand new, blank setup.

Any ideas?

Cheers Mark

Stillet af Mark2042 for 5 år siden

Besvaret af cor-el for 5 år siden

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sync deleting notes on quickfox

I am trying to sync notes on Quickfox using first Xmarks then Mozilla Sync. Both programs delete one or more of the notes randomly, why? It occurs whichever way round I t… (læs mere)

I am trying to sync notes on Quickfox using first Xmarks then Mozilla Sync. Both programs delete one or more of the notes randomly, why? It occurs whichever way round I try to sync the machines. The one machine is Puppy Linux 6.0.2 (FF 43.0.4) the other Ubuntu 14.04. (FF 43.0).

Stillet af Wranglerbee for 5 år siden

Besvaret af the-edmeister for 5 år siden

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How do you determine which device will be synced with what?

I have multiple computers, and I don't know which one is providing the "base" sync, or which one is being upgraded. It appears that new changes (an added extension, or bo… (læs mere)

I have multiple computers, and I don't know which one is providing the "base" sync, or which one is being upgraded. It appears that new changes (an added extension, or bookmark) gets "erased" by something. There does not seem to be a way to say PC 'A' is the device to sync to or, to say PC 'B' adds a bookmark and I want it reflected on 'A' and 'C.'

It would help if I could access or see the sync so that I could figure what is forming the "base" of my synced data, or if I could edit that directly to push to all devices.

Stillet af rowan for 5 år siden

Seneste svar af John99 for 5 år siden

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Firefox lost my sync data? Everything is gone, even after syncing.

my computer crashed and i lost all of my saved data however the apps and programs were still there. then when i opened my Firefox all my bookmarks, history data and passw… (læs mere)

my computer crashed and i lost all of my saved data however the apps and programs were still there. then when i opened my Firefox all my bookmarks, history data and passwords were gone. i didn't think anything of it until i logged into sync and noticed when it says sync complete, there is still nothing there. why is all my data gone i thought it was all backed up with some kind of Firefox cloud feature. i uninstalled Firefox and reinstalled it but still is says it just synced and there is still no bookmarks or passwords or anything else. i have used Firefox all my life but this really makes me want to switch to chrome or something. i have so many passwords and saved pages. i would really hate to have to start over again please help me...

Stillet af olivasvin for 5 år siden

Seneste svar af olivasvin for 5 år siden

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After reinstalation Firefox sync does not show the previous synced Information

I had to uninstall and reinstall Firefox. After reinstallation even though I have logged into my Firefox sync account the previously saved Information is showing up. … (læs mere)

I had to uninstall and reinstall Firefox. After reinstallation even though I have logged into my Firefox sync account the previously saved Information is showing up.

Stillet af varuna for 5 år siden

Seneste svar af varuna for 5 år siden

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not syncing

I have turned sync on last night and then had to reinstall Windows (and therefore Foxfire) today. It isn't giving me back my bookmarks and passwords. Also, I am logged i… (læs mere)

I have turned sync on last night and then had to reinstall Windows (and therefore Foxfire) today. It isn't giving me back my bookmarks and passwords.

Also, I am logged in with my email on the sync but had to create a different account on the website. So what is my user name? Are the two accounts connected????

Stillet af RelishingLife for 5 år siden

Besvaret af the-edmeister for 5 år siden