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Sign In Issues

I'm trying to sign into my Mozilla account and it asks for the code that was supposedly sent to my gmail account that will expire within 5 minutes. I never get the email… (læs mere)

I'm trying to sign into my Mozilla account and it asks for the code that was supposedly sent to my gmail account that will expire within 5 minutes. I never get the email...tried many times. Even added their email to my contacts for "smoother" sending.

Stillet af jonchlebowski for 2 uger siden

Seneste svar af Dropa for 2 uger siden

How to view Collections created on Firefox Android on my PC?

I recently switched from Chrome which had the Reading List feature which you could view on the Chrome Android app as well as Chrome PC. I recently figured out Firefox ha… (læs mere)

I recently switched from Chrome which had the Reading List feature which you could view on the Chrome Android app as well as Chrome PC.

I recently figured out Firefox has a similar thing called Collections but I can't find out where it's located on the Firefox PC application.

Or do I have to do something to sync it with my PC?

Stillet af Maximus44 for 2 uger siden

Seneste svar af cor-el for 2 uger siden

i lost all my sync data

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I … (læs mere)

I re-installed a fresh windows copy, and after I signed into my Sync account I found nothing of my saved info including everything (bookmarks, saved password... etc).. I tried different computer and still have the same problem. I removed and re-installed firefox, but in vain. I don't know what happened. I believe that my data are saved to my account not on computer, so I supposed to find them wherever I sign in.. plz help me to solve this serious issue. thanks in advance.

Stillet af georgefikry for 2 uger siden

Seneste svar af jonzn4SUSE for 2 uger siden

Update by Firefox and now Passwords missing

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired. You updated your unstable system. … (læs mere)

I tried contacting Mozilla Customer Service, but there is absolutely no way to do it. You customer service leaves much to be desired.

You updated your unstable system. It did the update, but now my saved passwords are missing. If your system deletes the passwords, what kind of safety do users of Firefox are guarantee? If this issue is not resolved, I will leave and delete your browser NEVER to use it again. In addition, I created a Firefox account long time ago to supposedly have my passwords secure. At this point all the passwords are missing. What security is your system providing?

Stillet af jcmena830 for for 1 måned siden

Seneste svar af Terry for 2 uger siden

Cannot get into proper Firefox account to sync

I had to make a separate account just to post here but last night I was going through a lot of stress with computer issues, and had to semi-reset windows (lost all my pro… (læs mere)

I had to make a separate account just to post here but last night I was going through a lot of stress with computer issues, and had to semi-reset windows (lost all my programs, still have other files), I wasn't thinking straight and forgot to back up anything for my Firefox account and I have been trying passwords all day and I still cannot get in. It's gotten to the point where the Firefox Accounts login page asks me to give it a code from my email, I give it said code and the passwords still incorrect. If I can give it codes from my email, why can't I log in through my email or anything else?

I cannot reset the password because I would lose hundreds of saved passwords that I had stored in Firefox along with important bookmarks. I need to know if there is any way I can recover my account without losing my data, because I cannot afford to lose it at all.

Stillet af nolynthememerlol for 3 uger siden

Seneste svar af Dropa for 3 uger siden

I messed up my sync by removing all the devices

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extension… (læs mere)

Before my PC reset (as I felt it got bugged, so I did a hard reset), I killed all the devices before even realizing it and now my sync is not getting the addons extensions and the bookmarks which I saved for 2 whole years. Please help.

Stillet af Twilight Star for 3 uger siden

Seneste svar af Dropa for 3 uger siden

Primary account email required for sign-in

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-… (læs mere)

I'm trying to create a FF account, but when I put in my e-mail address I get the error "Primary account email required for sign-in". I may have in the past used an old e-mail address, but that address is old and now gone.

I can't log into FF with the old account because it wants to send a confirmation e-mail (to an address that no longer exists). So my main e-mail address is now blocked from being used with FF.

I had to create a new e-mail address just to create an account to post this, but I really want to be able to use my normal e-mail address so I can use sync. Does anyone know how I can do this, or are any admin people able to help me fix this?

Stillet af spacelem for 3 uger siden

Seneste svar af Dropa for 3 uger siden

Lost add-ons and bookmarks etc....

HI, Yesterday (Sunday) i backup everything using the sync option. Restarted my computer with a fresh install of windows. Mow when i can to sync again, all of my bookmarks… (læs mere)

HI, Yesterday (Sunday) i backup everything using the sync option. Restarted my computer with a fresh install of windows. Mow when i can to sync again, all of my bookmarks and add-ons etc have gone? Why? Please Help!!!!! Regards Dave

Stillet af Bobski2000 for 3 uger siden

Seneste svar af James for 3 uger siden

I tell it to sync, it never does. Stored information is now years old, can't update.

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.… (læs mere)

I need to create a new profile because I am having problems, the old one appears to be corrupt. I need to keep all my extensions, settings, history, tabs, bookmarks, etc.

So from the profile that has all the settings, I tell Firefox Sync to sync. It says it's syncing.

Then I quit Firefox, open with the profile manager, create a new blank profile, and sign into Firefox Sync using the same Firefox Account.

Within a few minutes, sync completes, and my new browser profile is exactly like an old copy of firefox that I deleted maybe 5 years ago. All my old extensions, tabs, everything.

I need to sync my CURRENT Firefox so I can restore a clean profile to it. Not restore a setup from a copy I deleted years ago.

I've tried this process about 4 times now and the result is always the same. Firefox sync does NOT see my current tabs, extensions, bookmarks, settings, anything. It keeps the ones from years ago no matter what.

I don't want to delete my firefox account and start a new one because it will cause me to lose access to all my forum comments.

Stillet af Zatukp for 3 uger siden

Seneste svar af cor-el for 3 uger siden

I don't see any of my settings or bookmark after switching to a new device

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed … (læs mere)

My laptop needed a refresh and all data needed to be erased. Thinking Firefox has synced all my bookmarks and settings I happily reset my laptop but now I just installed Firefox again and logged in but there is no settings, no bookmark! What happened to the bookmarks? Is syncing really reliable?

Stillet af mohammad.norouzivarkaneh for 4 uger siden

Seneste svar af Damon for 4 uger siden

  • Arkiveret

Sync Does NOT Work With Version 88.0 Ubuntu (Linux).. Original Version On Xtra-PC USB ThumbDrive Did !

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (doc… (læs mere)

Fix it so the FireFox browser Version 88.0 for Ubuntu (Linux) works AGAIN at saving website Login data using a Primary password via your 'FireFox Sync' advertisement (documentation).

Stillet af nm4dgdcs for for 6 måneder siden

Seneste svar af wedr19 for 4 uger siden

Unable to access Firefox account

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old A… (læs mere)

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old AD account and that is the email I used to create a Firefox sync account. I don't have access to that email account anymore so therefore cannot receive a verification email to log in. I would like to change the email on that account to my new address. I really need all those bookmarks. We support well over a hundred different services and such, and it would take weeks or months to build up these bookmarks again. I have the login info for that Firefox account.

Stillet af DukeStallion for for 1 måned siden

Seneste svar af Paul for for 1 måned siden

Firefox account will not disconnect from public computer

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browse… (læs mere)

I logged into my Firefox account on a public computer, however, when I logged off, all of my passwords, open tabs and bookmarks are still showing up on the Firefox browser on this public computer.

Nothing I have tried to remove it from this public computer has worked.

I have tried the following:

  • logged off of my Firefox profile from this public computer
  • unsync from this computer, sync is now off and disabled.
  • Clear ALL history, including cookies, cache, active logins, search....
  • Restarted this public computer several times, including a complete shut down.

And none of it has worked. Currently, when anyone opens Firefox on this public computer, all of my saved tabs will open, even though I'm logged off and unsynced. Also, if anyone goes to Firefox settings on this computer, they will be able to see ALL of my saved passwords on my Firefox account, also, even though I'm logged off and unsynced.

Please help. I need to remove my Firefox account from this public computer without deleting it off my personal laptop.

Thank you.

Stillet af cl400 for for 1 måned siden

Seneste svar af cor-el for for 1 måned siden

lost account information

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change… (læs mere)

Hello, i have a problem with my account information. The story is that i reinstall my PC i tried to log in my firefox buy it turns that i forgot my password. So i change it at 12:31 on 1.11.2022. So at first time i didn't saw anything wrong but when i tried to look into one saved password it turned that i do not have any. But on the are there. Can you fix this because all my bookmarks passwords are there for years i have been with this account and i do not want to loose it.

Stillet af atanaspehlivanov for for 1 måned siden

Seneste svar af Dropa for for 1 måned siden

Lost access to my primary email and i cant set my secundary one as primary

Hello, I used to use an institutional email from my college as a main login, but it was deleted when I finished my graduation, I still have my account password and I also… (læs mere)

Hello, I used to use an institutional email from my college as a main login, but it was deleted when I finished my graduation, I still have my account password and I also have a secondary email registered but I can't put it as primary since the system asks me for a code to be sent to my main email, how to proceed?

Stillet af Najii for for 1 måned siden

Seneste svar af cor-el for for 1 måned siden