Firefox Community Forum

Greetings all, my trusty Firefox stopped working. Error Code PR_Connect_reset_error. Other browsers work fine. I have windows 10 with the latest updates and use Kaspersky Internet Security 21.3.10.391 (m). I have paused Kaspersky, uninstalled then reinstalled Firefox 3 times. I have cleared all Firefox cookies and caches a number of times. On my 2nd Firefox reinstallation Firefox worked ok for a couple of times then stopped again with the same error code. Please note that I am not very familiar with computer stuff so any suggestions need baby steps. Many thanks.

Since updating to version 135 all the tabs crash. I've uninstalled\reinstalled, deleted app data, disabled AV and created a new profile. The only time it works is in troubleshooting mode. I've looked at extensions and plugins and I'm only seeing OpenH264 video codec and Widevine content decryption. I've disabled those but still get the crashed tabs.

I'm also not generating any crash logs.

Hi Firefox. Autofill doesnt work. I couldnt see it under settings - privacy - autofill. Then i reinstalled firefox and now it appears. I filled the form, so it has all my information, but it doesnt seem to shop when im trying to check out of a websop for example.

I suddenly lost my Bookmarks Toolbar and all the bookmarks (485 bookmarks). I actually fixed the problem but wanted to share what happened. I did notice that my bookmarks were still on my iPhone and I was trying to be careful and not get them to sync with the desktop.

I tried restoring the bookmarks per the Support guidance and it would give an error when trying to restore them. I could probably repeat this if Tech Support is interesting in working with me to repeat the problem.

Today I found out what happened. In Norton 360 I had blocked Firefox from using the microphone and webcam. That's it! That caused the bookmarks toolbar to be empty and also I could not save a new bookmark.

I tried to find a setting somewhere in Norton that I might have changed a couple days ago because the problem started after I had made some changes although I had no idea what I did in Norton to cause that problem.

Today I was looking in settings or somewhere in Firefox and a window popped up saying I had the webcam and microphone disabled for Firefox. Is that ok? So I turned it off and the Bookmarks Toolbar magically showed up.

This makes NO logical sense at all that this setting caused the toolbars not to display or not to be able to add new bookmarks.

Thanks.

i recently disabled 2fa and installed a new authentication app: Ente Auth. i keep getting invalid code each time i enter the generated code. i tried both options, scanned the QR code and entered the secret key manually. i used authy with success as my auth. app with firefox but can't use authy anymore. keep having issues setting up 2fa with other auth apps. thanks for any help you can offer. peace, Adrian

I've been searching for an answer to this for weeks to no avail. It concerns YouTube videos "autoplay"ing on YouTube. Many have asked this question and most responses state to shut off Autoplay. These are two separate issues. AotuPlay means the next video on YouTube will advnace automatically requiring no user input. If Autoplay is off, streaming stops at the end of the video. The issue I am having is when I open a YouTube video to a new tab (but do not switch to that tab), the video WILL start playing as soon as that tab is in focus. This never used to happen and indeed, on two other computers with the settings and extensions all sync'ed, this doesn't happen, except for on this one computer. Today I found someone that posted the exact same problem 5 years ago and didn't get an answer. He seems to describe it well:

1. Okay, so before, when I loaded up 100+ Youtube videos, they stayed when switching tabs - no autoplay. Suddenly they decide to autoplay when switching tabs - note, I've not done anything to my settings or plugins. Fair enough, maybe you changed something (which you often do, without informing). So I check the options. It was on "Block audio", which obviously didn't work, so I tried "Block Audio and Video" - which WORKS, but now both the video is paused (which I want) AND the audio is set to mute (which I DON'T want) - so... what does it take to have Youtube wait for a click to start playing a video loaded in a background tab, but KEEP AUDIO ACTIVE, so I don't also have to unmute the damn video?

One person posted a possible solution: Maybe check this pref on the about:config page.

   media.block-autoplay-until-in-foreground 

This setting describes the issue kind of. If you have this set to false, the moment you send a link to a new tab, YouTube starts playing in the background. Setting it to false keeps the video paused until that tab is in focus. That is how mine has always been set. What I am looking for is a setting that would say something like: "block autoplay until play is pressed"

Thanks in advance and sorry for being so long-winded

Bonjour,

Je ne peux plus utiliser Internet Download Manager, alors qu'hier matin, pas de problème.

Mon navigateur est à jour, j'ai réinstaller plusieurs fois, mais le problème persiste.

L'extension est bien installée, mais l'icône n'apparait pas.

Comment faire.

Merci

While browsing youtube,i no longer find cast to tv icon in Firefox browser.Can you help me please,as after stroke my eye-sight is diminished.I was able to do it before,as i switched over Linux Mint 22 wilma,i am unable to find this cast icon.Thanks.

I've used Roboform addon before. Recently i had to reinstall win 11, and therefore reinstall Firefox, plus Roboform addon. Mozilla shows addon has installed, but it is not operating like i am used to. it will not auto load username/password automatically. I've checked several times, reloaded, and still can't find why it is not working. this includes going to Add-ons manager page in Mozilla, where it says Roboform password manager enabled. doesnt seem to be working to me. see attached screen shot any suggestions most welcome.

Hello,

Suddenly some UI elements became color-inverted or almost completely black, such as the tab icons in the tab bar, the website icons on the New Tab page and some icons in the settings menu. Also, some websites appear to have this issue, but the Samsung website is the only one I found so far with this issue.

On the same day it happened I switched to an OLED HDR-capable monitor, so I assumed it would be related to HDR, but I played around with some settings and I'm not sure anymore.

What I tried: - hardware acceleration on and off - HDR completely on and off - default light theme and dark theme, no customs themes installed - all extensions disabled (I have no extensions that would influence graphics or colors anyways) - latest update already installed - nothing else changed in the Nvidia control panel as far as I remember

None of the above helped. Any advice on this is appreciated. Attaching some pictures with the issue. Using Windows 11.

Thank you!

When opening Firefox a pornographic site immediately opens. This needs to be immediately removed. We've never gone to this, don't know where it came from, and have looked through most settings to try and find where it came from. It's automatic and it's inappropriate.

I've noticed my GPU fan runs heavily as soon as I open Firefox, and with even just only one browser page open, it runs high speed, where it didn't use to do this. How can I get Firefox from requiring so much of my power. I don't want my electric bill higher just because of a browser. I have a decent GPU good for gaming quality that usually doesn't get clocked enough to cause the fan to turn on and run at high speed unless it's a high-graphics computer game or something. Anything I can do to make the browser demand less on my GPU?

A number of important (to me), websites (pension and wages) ask for login details, including password, pin and in some cases using 2FA, will not still allow me access. I have tried changing the passwords etc. However, this seems only to allow access one time only. I am entering the passwords correctly and other info but I can not consitantly access the web pages. I do not use google or Bing search, only Firefox and Duck Duck Go. The last time I was able to use the passwords etc freely was around mid December 2024. I have searched for probable cause and remedy but all to no avail. If I try to access on my iPhone or tablet I can access some but not all. I did have Dashlane on my PC and laptop but have since deleted it. It was not on phone or tablet.

Any advice or help please?

I HATE, HATE, HATE this change. I try to access my doctors at different locations and get blocked out. It has happened about 5 times in less than 4 days.

And right clicking doesn't work. I have to restart my computer or I am not able to contact the second hospital.

I can't tell you have screamingly stupid this seems.