Firefox Community Forum

After the latest auto update all of my history, tabs/windows, and bookmarks were deleted and I can't recover them. I have tried importing bookmarks and it does not allow me to upload an old data file and I can't restore my previous session. I tried checking both profiles but neither had my information saved and now when I open the about:profiles says "Another copy of Firefox has made changes to profiles. You must restart Firefox before making more changes."

I'm scared to try anything else because I don't want to mess anything up further but I really need my tabs and history back.

I restarted my computer and then reopened firefox and it had updated and I noticed my bookmarks were gone but my windows/tabs were open, so I tried to choose a file on the bookmark backup and nothing was happening so I restarted and after that all my history and tabs were gone and I couldn't restore them.

This has happened several times in the last 4 months or so, it had never happened prior to that and I've used Firefox for years. It now occurs when I open Firefox after my computer has either been shutdown, or the computer does a restart. I am signed in to my Mozilla account.

Firefox updated to v144.0 and deleted ALL bookmarks in the process. ALL troubleshooting efforts described by Mozilla are not accurate and do not resolve the issue. Given the >25% ratings on those trouble shooting pages, I'm betting a LOT of others have the same problem.

Can anyone provide ACTUAL help in restoring my bookmarks?

Hi customer service, please help me to restore firefox data & tabs before today. my firefox update this evening crashed & unable to restore. Million thanks

yesterday i had all my stuff like every other day, and for some reason i randomly got logged out of alot of my accounts. Now i woke up this morning and the entire browser was reset. no bookmark shortcuts, no tab collections, all account locked out for no reason, what's going on?

I don't have any backup for this, and i didn't think i'd need it, because i'd never delete all ym data for no reason.

Is there even a way to get it back?

I had a Firefox session open and had maybe 50 tabs open. I am not signed in and have the browser set to restore previous session every time it is opened. When I last updated the browser, my laptop crashed and turned off before the restore session had opened the previous window. When I restarted it, it was gone and I accidentally closed that window too. This meant the next time I opened it, it restored THAT session and not the one with all the tabs I had accumulated (but not saved or bookmarked). The problem is that some of those tabs had been there for a year or more so it's not possible to fond them in my history folder. Is there a way to restore a PREVIOUS previous session in Firefox or are they gone forever?

some STUPID profile pop up occurred .... please choose .... I did than I LOST ALL of my browsing history and bookmarks !!!!! How do I recover ????????????????

Signed .... PISSED OFF !!!!!!!!!!!

Having seen 2 versions of Firefox on my computer,i tried to delete one version and unfortunately both have gone. is it possible to recover the old version with bookmarks and passwords?

Hi,

I have logged out from some device (laptop) today. I had approx 150 tabs over there I would really like to recover. Is there any chance to get them back?

Kind regards Grzegorz

Aloha — An update to Firefox must have occurred, and I am unable to access my open tabs and bookmarks. I have had a Firefox account for 15 years at least and a lot of information was in my folders and bookmarks. Please let me know how the information can be recovered. I tried to follow several of the instructions provided and was not able to fix the issue. I have a recovery code/Mozilla key, but I am not sure where or how to use it.

I do all my work and personal stuff on Firefox so I need timely assistance to fix the problem.

Thank you, Mike