Firefox Community Forum

I just got a samsung galaxy s26 (old phone is not available); when i accessed my Firefox, my Collections were missing. From other research, it seems that Collections are not available anymore. However, there must be some way to recover the websites that were stored within them, so i can at least rebuild them.

I deleted a profile not knowing it would delete everything I had. How can I undo it? I didn't want Firefox Profiles, it was forced. I deleted it, and everything just got deleted. Can someone please help revert this? Thanks.

with this new version i lost everything i need to get back to an older version and get all my extentions my bookmarks back all my s desktop items that i had linked to firefox are gone i can no longer get face book or anything back to firefox book marks every thing i had with firefox

and

Firefox deleted many folders in my bookmarks file. Then, trying to straighten this out, Firefox has completely changed its home page layout and I can not manage it even in the simplest way. I want to restore everything to how it was two or three days ago.

Hi,

I just updated to the latest version of Mozilla FireFox and my bookmarks dissappeard.

All are gone, I wonder how I can get them back?

Many thanks,

This morning all my bookmarks have vanished, and I can't recover them using the instructions in the help articles. ALL WERE AVAILABLE LAST NIGHT. My home page is the only thing still there

So far hate new Firefox that I have been forced to switch to - very annoying and such a waste of my time trying to sort out my bookmarks. May make me switch to Edge or something.

Followed the instructions - C:\Users\name\AppData\Roaming\Mozilla\Firefox\Profiles\ - found a backup but no information as to how to get the bookmarks into the new Firefox?????

Many of us are older users and perhaps not so savvy as to how to do this.

And so it would have been nice if Firefox could have been more "nice and be specific" with this forced change over.

Thank you

What the fuck did you do!!! your last update wiped out all my bookmarks for all my work and everything. who thought that was a GREAT IDEA should be fired!!!! What the fuck do I have to do to get them back and thank you for fucking up my life.

What happened, All my important bookmarks are missing. I have had to log into every account I have, No saved passwords. Really upset. I need help to restore all this information that I need

I put my computer to sleep last night. Woke it up this morning and all of my bookmarks are gone. When I click on accounts, it says account disconnected. How can I get my account reconnected and get all of my bookmarks back because I do not remember all of the bookmarks I had.

My mac froze, force quit did not work, unplugged it, turned it back on, all bookmarks were gone and not able to add new ones. Would like to restore old bookmarks and add new ones.

I'm having trouble with my bookmarks. I accidently included Firefox when using a program to clean up files from my PC. It wiped my bookmarks but I've managed to locate the backup html in my profile folder. Unfortunately I can't find anyway to actually use that back up. All of the guides I've found take you through the manage bookmarks tab but everything there is baisically unresponsive for some reason.

I am trying to recover a FireFox session from a backup of my C:\ drive from a few months ago, but I am blocked by "access denied". No matter what I have tried, access is always denied. I an using FireFox version 149.0 on Windows 10, and am trying to manually make the substitution in the folder C:\Users\...profiles\318tzbcg.default-release\sessionstore-backups.

I have tried the substitution with FireFox totally shut down (checked in Process Explorer) and even after a reboot. I am blocked from copying any of the current files to another folder or to rename them (as a precursor to (hopefully) replacing them), much less over-copying them with files from my drive backup.

I have tried from an this with CMD (run as administer) in my normal user account (which has admin privileges anyway) and with an actual Administrator account. In my User account I have verified for the properties of the Profile and sessionstore-backups folders that all of the accesses are ticked as allowed for write and read (except Special Access is not ticked). The section with the tick boxes is greyed-out (with those boxes checked), and I cannot untick any of them or put a tick on Special Access.

(I am writing this from a different machine, so have not clicked the Share Data button (troubleshooting information) on this submission form, but can provide that later from that machine,)

What can I do to get the needed access (permissions) to substitute a recovered sessionstore.jsonlz4, recovery.json4lz or previous.json4lz file?