Firefox Community Forum

Hi i have lost my bookmarks, comes up Import bookmarks, my sync is on, I have gone through and checked library and there are no backups, restore? No idea why this happened, they all just disappeared? Any other advice to try please?

Dell just installed the Win 11Pro and a new security system on my PC. My Bookmarks disappeared. Can you help? The Recover Bookmarks instructions don't work, or I'm not following the instructions.

In Polish translation. My tabs were thrown out after the storm that took place in Poland. I have security and the like. Second browser Opera. Everything is saved. I don't know why I can't restore the data.

Hi, I hope maybe there might be a ray of hope here but I royally screwed up. Like BIG time. I was having issues with my windows laptop & the microsoft guy said to do a factory reset but select the option to keep my files & everything will be fine. Which I did. I did the reset & logged into my Firefox, only to find that NONE of my passwards had saved. It had asked for a 32 Key code but I've had this account for years & years & years and have never once been given a 32 key code. I thought maybe it was an option for future password reset so just clicked on 'next'. Well my bad, that was the dumbest thing I've ever done because all my passwords have been wiped & I've only managed to recover a tiny handful but most of them seem to be gone for good. Is there any hope of recovering? I thought because I had a Firefox account then that would be that, everything would be saved in the that account. Really wish I knew about the code thing, I wouldn't set one up if I knew. I think my biggest lesson from this is don't full trust the Microsoft guy if he makes it sound super easy & fuss free!

Firefox is supposed to keep all tabs (session) when computer is shut down. overnight last night, all my tabs disappeared except two that were last used. need to restore them but instructions talk about deleting bookmarks etc. please instruct and clarify!

thanks!

Hi, Re Firefox browser how do you get back 2 windows with tabs that disappeared when restarting the PC. They are not in history anymore at all, they are gone. What opened up instead after the restart, was 2 lots of Windows & tabs that just disappeared in the same way, from 3 years ago, & they reappeared on the browsers. Can you tell me what is going on please & how to fix this problem in losing them in the first place? This problem has happened several times before & is very upsetting. Can you help in finding my recent loss of windows/tabs please? Regards Doug

For some reason, after I had already been using my Firefox account, it would not let me open it up. It said I was trying to use an old version and had to update. So, I did. Then I had to change my password because I could not remember what mine was. Now, I have lost all my bookmarks and stored passwords. How can I recover them?

I was trying to Sort by Name, but hit Delete, because the right-click menu presentation shifted. No worries, Ctrl Z should undo on PC. Nope. Now I'm learning the only restore is through JSTOR/backup. I don't want to restore a previous state of operation. I want to un-Delete a folder. Is that a feature somewhere, somehow?

And secondly, can I force confirmation for all future folder deletions?

I restarted Firefox and noticed my toolbar book marks were missing. In further inspection, I noticed all my bookmarks over many years are missing. This is obviously a disaster. What happened? Is there way to recover this information?

Hello Firefox Support,

I’m reaching out for assistance regarding a serious data loss issue I experienced.

Recently, I accidentally launched an older version of Firefox on macOS using my existing profile. After this, I noticed that all my Multi-Account Containers were still listed, but all cookies associated with those containers were completely lost. I understand this might be caused by incompatibility between Firefox versions and profile structures.

I have located files such as: - `cookies.sqlite` - `containers.json` - `sessionstore-backups/upgrade.jsonlz4-*`

However, none of the cookies appear to have `originAttributes` associated with containers anymore (only empty strings). Is there any way to recover or reassign the lost cookies to their original containers?

This incident has affected multiple work logins and multi-account configurations I heavily depend on.

Thank you for any support or tools you can provide to assist in restoring the lost data.

Best regards, Thang