Firefox supportforum

I deleted all my information, data and the Firefox Browser app last year, but my passwords were still leaked. Some passwords I had already changed since the last data breach.

Does anyone know why or how this happened? Is there a way to contact Firefox to delete all of my information permanently from their system to prevent this from happening again?

I have recently had a pop up open whenever I open a news page from the site MSN. It says You have chosen to open impression. Which is application/octet-stream from : https://impression.link. Then it asks what firefox should do with this file? Two options: Open with & then a browse dropdown. Or save file. I'm already looking at the news item in the browser, so I don't need an option to open the item. And I don't want to save it. Just read it. I don't knbow why this pop up suddenly appeared but it is very annoying. My searches have found the pop up is not necessariuly dangerous, but there is no information provided on how to get rid of it. Anyone else experienced this issue? And is someone able to tell me how to get rid oif it? Thx. (Pop up image attached).

Hello, Is there a way to preserve my firefox history & bookmarks from potentially being lost while resetting my password? Its easy enough to reset. I would like to do so without losing all that I have accumulated to-date.

Thank you

How and why did Facebook install a tab on my personal Royal bank account page? I am a little frustrated as to how this could happen, it only happens with the the Royal bank !

Norton inserted themselves as my homepage, replacing Yahoo. I didn't request this, and I'm now unable to open some sites from e-mail. URL is supposedly unavailable. There are 6 new apps with this Norton nonsense, none of which I have any interest in. Thanks in advance for any help you may render. Terry wolfe

I wanted to change the password of my Firefox account and also generate a recovery key, but whenever I try it says "invalid password". The old password is correct, though, as I can use it to log into my account. I've tried multiple times on two computers and checked and re-checked the password, but the error message keeps appearing.

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I am facing webcam issue. Webcam is not working on firefox

I was using an unprotected wifi for about 3 days and now I have unknown programs running and sometimes commond prompt boxes suddenly poping up and dissapearing. I'm nolonger using the computer and I'm changing all my passwords just in case. (not getting FF to remember them)

But there are unknown usernames and passwords in my synced passwords. https://support.mozilla.org/en-US/questions/930340 Does this mean the hacker has all my FF passwords and can access it anywhere and anytime if I change them is sync? Should I make a new Sync account?

I'm looking for non-social Firefox edition or version. I want to follow the latest FF updates, but without any integrated services like social spyware and any other kind of malware. Options disable / enable are not sufficient to be safe and security in Firefox is corrupted by social API.

Social services and features must be implemented only as a simple optional extensions and nothing more.

When I try to access this US military site, https://www.tricareonline.com/portal/page/portal/TricareOnline/Portal I get a warning that this site can't be trusted. I then get a notice to override Firefox if I trust the site. I get a certificate, override, and finally get the site. But this has happened a half dozen or so times, every time I try to log in to the military site. How can I log into this site without the annoying warnings?

Thanks, Donald Sullivan

A newspaper website asked if I wanted to tell them my location. Firfox popped up and asked if I wanted to automatically tell sites that ask my geographic location. I clicked and got more information. There was a section that gave instructions to permanently disable geographic location tracking. I followed the directions to disable, even though the default is no tracking. I had to type an two words with a : separating them into the address bar. This brought me to a long list of settings. I followed the directions but now it seems my location is being tracked by everyone.

How do I get back to this list of settings (which was not accessed through Options) to go back to the default?

I recently uninstalled then reinstalled Firefox but now am unable to use master password. The 'OK' button does not activate, will not save password.

Thank you Marilyn Brann

Hi,

I'm using firefox for several years, but recently i discovered a weird effect on one of my computers, which was consistent across many FF versions (up to the recent version 17 now). All drop down menus on facebook were not working for me. On one pc I can click on the red globe, and a menu opens - while on the other pc nothing happened. Now I was able to reproduce it.

As soon as I activate the "ask how long cookies are stored" option in the privacy settings, the drop down menus wont work/show. Choosing the default "Keep them as long as they are valid" reenables the drop down menus.

I really like the cookie storage time option so i can decide which website will remember me.

My start page was changed without my knowledge or consent. Don't know how but maybe it was the most recent Firefox upgrade. How can I prevent this? It really pisses me off.

When I click on my username that appears on the top of page, I'm getting: "Oops! We had an error. We'll get to fixing that soon. You can try refreshing the page, or head back to the Add-ons homepage."

But I still can access my account settings: https://addons.mozilla.org/en-US/firefox/users/edit and even edit them.

I am no doubt asking in the wrong place, but...I have Apache2 running on a linux locally. I believe I have set it up to support server-side includes. I have a cgi-bin perl script, hell.pl:

#!/usr/bin/perl

print "Content-type: text/html\n\n";
print "Hello, world\n";
exit;

Under Firefox, I can generate the Hello World page through the url

xxx.xxx.xxx.xxx/cgi-bin/hell.pl

where xxx.xxx... is the apache2 server address.

But if I try to do that via the html file:

<HTML>
<HEAD></HEAD>
Test:<BR>
<BODY>
<!--#include virtual=/cgi-bin/hell.pl" -->
</BODY></HTML> 

All I get is page which is blank except for the "Test:" on line 1. The apache error and access logs show no relevant problems, as if the browser treats the serverside include as a comment.

I realize that the fault no doubt lies with the apache2 configuration, but I have studied and studied... and am now clutching at straws.

Changing from AT&T to Roadrunner, says ........ Proxy Servers - A proxy server lies in between your computer and the Internet. When you request a web page or other Internet content through your computer, you connect to your proxy. The proxy then requests the web page or content you're searching for on your behalf and returns it to you. The proxy's actions are carried out automatically and are invisible to you. A proxy is useful for filtering Internet content, connecting to the Internet through firewalls, and archiving web pages for quicker retrieval by users connected to it.

Road Runner does not support the use of proxy servers, and recommends that you disable proxies through your browser.

HSTS is problematic in that it incorrectly assumes that all users trust the default list of CAs and makes the adding of exceptions impossible even by advanced users.

For example, torproject.org is inaccessible on Firefox unless I am willing to trust DigiCert to never sign a fake certificate either by negligence or by court order of any country in witch they operate, thereby making every https: site ( not just torproject.org ) vulnerable to a MITM attack.

A user disabling CAs in the browser is not unreasonable given the ever growing list of CAs built into Firefox ( each one a potential point of failure ), the number of CAs that have been recently compromised and the very low standards required to obtain a certificate.

While I understand the desire to protect the average user who doesn't understand how certificates work and will click past warnings without reading them, this protection should not come at the expense of more security conscious users.

I would recommend an about:config setting that would allow the creation of exceptions by users who explicitly choose to do so.

So far the only kludge I have been able to come up with is to modify c:\program files\mozilla firefox\xul.dll with a hex editor and replace the sites on the list ( this is far from an ideal solution ).