Firefox Community Forum

'Running ver 137 and now cannot print to my system default printer. Tried the Troubleshoot fix and same result - defaults to PDF. Is there any entry in about:config to ensure system printer is selected. I have checked all system settings and brother printer is the default.

Hey all, I'm hoping someone can help me. I have found no answers online to date.

I cannot print from the Firefox browser. When I click the print button, my printer spits out a blank page.

I can print from any other browser, Word, Excel, PDF files, anything except for Firefox. This may not be as much of an issue if Firefox wasn't my primary browser, so when I start doing work on it and find I need to print something at the end, it's a problem.

My printer software is up-to-date, I tried resetting the printing preference to default (assuming I did this correctly), and I even uninstalled and re-installed Firefox (which was a disaster). None of this helped.

Is there one of you who may be able to provide me with the help I need?

I appreciate your effort greatly.

HI,

I updated recently the Firefox installation on my Mac to 139.0.1. I noticed that I can no longer print from certain websites using Firefox. One example is from Alaskair, where I tried to print a ticket and it was just sitting there trying. I had no problem printing the same with Safari.

Is this a known problem? Any suggestion (other than just give up on Firefox and use Safari) for what to do about this?

Every time I update Firefox, new bugs cause annoying problems. That's why I usually not updating for a long time.

Thanks.

I'm unable to print Yahoo emails via Firefox 146.0.1. I receive a 403 forbidden error. Listed below is the error:

Looks like there’s a problem with this site https://mail.yahoo.com/print/message/AAHdMRfbvQcEeFDcuycB940Whp3? appName=NOVATION_APP sent back an error. Error code: 403 Forbidden • Check to make sure you’ve typed the website address correctly.

Just FYI, I can go into the Chrome browser and print without issue.

I'm not sure if this is a FireFox issue or a google glitch, but here goes. Please give me direction on how to correct the above mentioned problems.

Thanks in advance for your time.

 Mary

my laptop wont let me play Roblox on it it says i need to download the app i click that so it does downloads but it say an error on it and it is not the internet connection. please help i want to play so please write back.

Hello there,

I'm a relatively new adopter of Firefox so please bear with me.

First off let me say that my Brother Printer is working fine. Word documents as well as non-PDF documents print correctly and cleanly from 3rd party applications as well as Firefox. That is until I open up a PDF document and attempt to print it and see: "Printer in an error state." Clearing out the print cue and or restarting the printer, does nothing to resolve this issue.

See attached image from the printer cue.

Digging into my system (Windows 11) everything appears fine, drivers are up-2-date, and all other applications that can use the printer do so without issue. Briefly re-installing Chrome, I'm able to print the PDF without issue. Which strongly suggests that this is an issue native to the Firefox browser. Odds are if I'm seeing this issue, loads of other users are as well.

Looking forward to your replies.... Thank you in advance for your time and consideration.

-Kevin

I have an Arch Linux installation with Plasma desktop. Software is always kept up-to-date. Sometime recently, Mozilla apps, Firefox nor Thunderbird, will no longer print, neither to pdf nor to network printer. These always worked before. Now, if even "print preview" is invoked, the dialog opens as a blank sub window with only the word "Print" in upper right, and at left center is "Preparing Preview with rotating time delay wheel, which never resolves. All other apps, including other browsers and mail handlers, will print without issue. I've tried the obvious checks with no success. Where could be the problem? Is there a helper app shared by Firefox and Thunderbird that could be the issue? The only potential remedy I have not yet tried is complete removal of both Firefox and Thunderbird, as that would cause re-configuration issues for both. It's necessary to press <ESC> to terminate the print window when it fails to respond. Screenshot attached...

I am unable to print after upgrade to ver 144.0 The print preview just spins. I can print these web pages using Edge. This same thing happens with new version of Thunderbird. Can't print email either. John Stark

Hi, I recently switched to Firefox and I have run into a problem. While printing a pdf on the "more setting" menu the percentage scale doesn't actually work. First of all the preview doesn't change when trying different scales, I thought that it might have been a preview problem and I've tried to print anyway finding out that also the printed result wasn't correct. I often use this feature and I will be grateful if you are able to help me. Thanks

since most recent update ~7/28/25 or so, can't print anything

even print to pdf just creates a corrupt pdf file. have to use chrome instead

inine printing of pdf borked

even printing to an physicla printer - no output

please fix ASAP

After downloading a file which is saved to my Mac Download Folder the file is removed once I close the Firefox Web window. I checked the folder before the window was closed and the file was there. After closing the window the file is no longer in the folder. Also it is not in the trash.

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Something has changed recently and I now cannot print any emails or anything from internet. My printer is working, has been verified.... probably a setting, but I am unable to find the problem