Firefox Community Forum

Hi! Every time I try to put through a credit card transaction on Firefox it gives me a "token invalid" or "invalid captcha" error message. The transactions work fine on other browsers. I have signed in to my Firefox with an account, also updated the browser. Still not working.

Any suggestions and explanations?

Thank you!

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

When I export Passwords the file has 3 col timeCreated timeLastUsed timePasswordChanged

that do not show as date or time format - I try formatting in excel and no good.. Yes I hit convert when opening the csv vis excel Thank you

I loved the picture-in-picture mode. However, when I closed the picture in picture mode, the video automatically stopped. Is there any ways where the video still plays even after I closed the picture in picture mode?

When I login to my Virgin Mobile Canada account (at https://www.virginplus.ca/myAccount/logon-smart.do), it displays the error:

Bad Request

Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. The URL for the error message starts with https://www.ges.bell.ca/siteminderagent/SmMakeCookie.ccc?SMSESSION=

After getting the error, when I got back to https://myaccount.virginplus.ca/, I find that I am logged in. Also, I do not get this error with Edge.

Cheers,

--John

Today I suddenly had a problem signing in to my Gmail account, after I restarted my computer. Google requested that I clear my cookies and cache, which I did, but the error message persisted.

I contacted Google support and was able to access Gmail through Chrome, so they determined it is a Firefox issue.

What do I need to do, to get this issue resolved? Firefox is currently my default browser and I'd prefer to keep it that way but I need access to my Gmail.

Please help?

Until the other day I was able to simply sign in to my various Yahoo email accounts password by using my 1Password saved password. Now,when I try to log into my Yahoo email accounts I get a popup window (see attached screen-print) saying that Windows Security wants to make sure it's me and that "This request comes from Firefox, published by Mozilla Corporation. Insert your security key into the USB port." Then I have to click the "Cancel" button, click "Try signing in another way" link and I can then sign in as I use to with my 1Password stored password.

These extra steps that are now required to sign-in to my Yahoo email accounts is very annoying and frustrating.

Seems like every time I come here, not only do I have to re-login, but also do the 2-step verification. Is there any way to avoid all this?

I understand the need for security precautions, but my circumstances don't require 2-step verification or the re-login.

Norton recently issued a major update to their Norton 360 software. Since then the passwords that I saved in Firefox's password manager do not work. I go to the webpage and the passwords simply do not show up and cannot be used. Did Norton suddenly block the Firefox password and sign in function? Call me Puzzled.

After entering verification code from email i receive an error every time i try to login into this account on my PC, i fully cleared browser data several times but it didn't help

My usernames and passwords are both saved on firefox. On certain websites, like reddit, the option to autofill only appears when I click on the password box, not the username box, and it only fills out the password. This happens both on windows and android.

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I would be logged into my Nest account.

But now I click on my Google account (https://home.nest.com/login/) and then I click on Nest/Sign in/Sign in with Google. Then I just loop around between the two Google pages.

This started a few days ago. I can't figure it out so now I use Chrome or Safari. But I'd much rather use Firefox. Any ideas? Any help is very much appreciated.

Thanks, John

You sent me an email that says I have successfully created a password on "Windows 10" "I have Windows 11" ?? I need tech support because I don't know how to log into my account. Can I get a call at [edited phone# from public community support forum]. Name Paul Yoshida.

Why do I have to enter my logins and passwords for my MSN, Outlook, Yahoo and myyahoo everytime I start up firefox? It is getting very annoying.

Is Mozilla Firefox truly compatible with Windows 10 anMSN, Outlook, Yahoo, my yahoo and Malwarebytes?

Dear Firefox Support Team,

I hope this message finds you well. I am writing to seek urgent assistance in recovering my saved passwords, which appear to have been lost following a recent reinstallation of Windows 11. Issue Details:

   I reinstalled Windows 11 and attempted to sync my main Firefox account, but none of my saved passwords have appeared in the browser, despite trying multiple solutions.
   I have already tried the following steps:
       Ensured I was logged into the same Firefox account and enabled sync for Logins and Passwords.
       Attempted manual sync multiple times.
       Checked my Firefox Lockwise settings and verified that no passwords were visible there.
       Tried logging out and back into my account and using the "Sync Now" feature again.

Further Attempts:

   I checked for possible Firefox profile backups from my previous Windows installation but could not find any recoverable data related to saved passwords.
   Unfortunately, I do not have a recovery key, and it seems I did not export my passwords prior to reinstalling Windows.
   I also explored other possible recovery options, such as using system restore points, checking other browsers, and scanning for old profile files, but none have yielded results.

I would greatly appreciate any assistance or guidance in recovering my lost passwords. If there is any way to retrieve the data from the Firefox Sync server or another potential method I might have missed, I would be grateful for your support.

Thank you for your time and consideration. I look forward to hearing from you soon.

Kind regards, Syed Zain Abbas