Firefox supportforum

Hi,

The electric cut out while my Firefox browser was open. Now I get a crash every time I try to open Firefox. I can't send a crash report and windows will not fix the problem. How do I fix this? I need Firefox to work as it has all my passwords and bookmarks saved. Why can't I simply move over to the developer edition? I did try but the morons at Morzilla didn't add any options for moving bookmarks and passwords from Firefox to the developer edition. Thanks a lot Morzilla, you really fucked up my day.

Problem signature:

 Problem Event Name:	APPCRASH
 Application Name:	firefox.exe
 Application Version:	89.0.0.7817
 Application Timestamp:	60afee4d
 Fault Module Name:	firefox.exe
 Fault Module Version:	89.0.0.7817
 Fault Module Timestamp:	60afee4d
 Exception Code:	c0000005
 Exception Offset:	00002c6d
 OS Version:	6.1.7601.2.1.0.256.1
 Locale ID:	2057
 Additional Information 1:	0a9e
 Additional Information 2:	0a9e372d3b4ad19135b953a78882e789
 Additional Information 3:	0a9e
 Additional Information 4:	0a9e372d3b4ad19135b953a78882e789

The attached picture should illustrate the problem. There is an unnecessary blank area below my row of tabs. How do I get rid of this? Thanks in advance for any help.

I opened firefox and got this message from Bitdefender. I had to reboot computer to stop the endless warnings.

firefox.exe attempted to establish a connection relying on an unmatching security certificate to content-signature-2.cdn.mozilla.net. We blocked the connection to keep your data safe since the used certificate was issued for a different web address than the targeted one.

Previously I used to use "Forget This Website" from the History panel to quickly clear the history of a specific website. But it was not deleting it's saved passwords. Now I realize, that when I Forget a Website, it actually does delete the saved passwords too. I am confused now. Was this behavior always like this? can it be that because I have Sync on several devices, the deleted password gets restored somehow? I would like to be able to forget a website without loosing it's login details...

I intentionally set my browser so that I can search from the search box in the center of this page. However, when I start typing in that box I get all kinds of stuff from the address bar blocking the box and what I'm typing. I don't want to search from the address bar, I want to use that search box. How do I get this feature back?

Before, all I had to do was uncheck the box in the second screen shot but that no longer seems to work. What's the new trick or why have the search box if you can't search from it?

Also, after a search, my links always opened in a new tab. That no longer seems to be working that way. I prefer my links open in a new tab in case I want to look at other results while keeping that tab available.

When I download a file with multiple spaces in the name, like 'test space.txt' (there are 2 spaces between test and space), FF condenses the extra space into one, like 'test space.txt' (there is only 1 space between test and space). This happens on multiple websites and does not occur in other browsers.

navigator.mediaDevices.getUserMedia({ audio: true }) returns NotFoundError in FireFox Desktop for MacOS.

but on another macbooks it works fine. what's wrong?

I want to know what's the difference if i use Mozilla and the Portable Mozilla? Is it secure and work the same as the Mozilla Firefox do?

I am using Mozilla Firefox and i like it's privacy but now i want to switch to portable mozilla and do my work of download another eden download another eden on portable mozilla.

What challenges i will have to face and what do you recommend?

Thanks.

There is an ongoing problem when trying to use Paypal on sites like Ebay etc. The problem is with Firefox as I can make payments using Safari with no issues. Logging into Paypal to make a payment results in a looping of the process or an error message.

I am unable to restore the previous session at the launch of the browser I already instruct in the setting to have a systematic restor of previous session, without success. It doesn't work. This is happening after having installed the latest firefox upgrade It seems that there is a problem that I am unable to resolve. Please provide with help

Why in the world did Mozilla change the keyboard shortcut for Open Link in New Window from the standard ctrl-W to ctrl-D? This's been the standard on all different applications for years and years--since time immemorial! What were they thinking?!!

(Do they hate standardization? Do they wanna make people's lives difficult?)

I was converting a MS word doc on my computer to an Adobe PDF and saving it on my computer. FireFox changes it to a FireFox HTML (I'm not not even using the Browser). While MS windows 7 lets me choose which way I want to view it (with Adobe or any browser), it is IMPOSSIBLE to post onto Facebook. FB is looking for a PDF and the file I converted to is something else. So now I can't post my PDF's because FireFox intrudes into my computer and changes things. HOW CAN THIS BE RECTIFIED? Can I stop FF from doing this?

Lately (as of which version, I'm not sure), I've been noticing that if I enter a URL in the address bar of a tab that already has a page open, instead of going to the new URL I entered, Firefox will refresh the current page instead. This happens A LOT and is pretty annoying. Wondering if this happens to anyone else.

browser that used to be a good one! It automatically updated my browser and I lost all the information I had stored! This used to be a good browser! I wish I knew where some of the programmers were!

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]