Firefox supportforum

Hello,

Am using Mozilla Firefox installed via flatpak on openSUSE. Certain pdfs display correctly but other pdfs displayed with Firefox (either locally or online) are displayed badly: spaces are replaced with a lower half block character, fonts not sharp. I installed Firefox from the openSUSE repos (not from flathub) and opened the same pdf and it displayed correctly. I downloaded the pdf and opened it using Okular and no problems. I also opened the “troublesome” pdfs on Firefox in Windows and it displays correctly. I conclude that the flatpak version of Firefox is causing some pdfs to display incorrectly but I don’t know why.

I installed flatseal to tweak the flatpak Firefox’s settings but nothing seemed to fix the pdf display issue. Please see screenshot below of how Firefox (from openSUSE repos, on the left hand side) and Firefox (from flathub, on the right hand side) display the same pdf from the internet. The online pdf in the screenshot and used as an example of the issue can be found at:

https://www.jrf.org.uk/sites/default/files/jrf/files-research/international_cities_rotterdam.pdf

Not sure why some pdfs display correctly in Firefox from flathub and others display incorrectly. I’d prefer to use flatpak’s sandboxed Firefox if possible. Is there anyone else with the same problem or someone who who found a solution to this issue?

Thanks

Dad4Linux

I am having a problem with the Audio and Closed Caption The CC leads the Audio by 40 seconds to a minute. Very frustrating... I seem to only have this problem with HULU and Prime Video. All other streaming platforms work great. I am using Windows 7 64 bit

Any help would be appreciated

Thanks,

Bill

As many others have said (however those posts are locked so i cannot reply) Firefox seems to randomly lose the ability to save shortcuts, (by dragging from the address bar) to the desktop.

Restart a few times, wait, random things, and it comes back next time you try... been bugging me for years. Seems to occur when firefox has been running for some time with lots of tabs open. As others have said, it displays a little "NO" icon (circle with a line through it) when trying to drag the URL from the lock or favicon section of the address bar, to the desktop. Other times it works fine.

I searched a bit, but perhaps someone has another idea on how to fix this permanently, or how to recover from it without restarting the computer. Firefox version is 110.0.1.

PS. I would re think the idea of archiving posts. Because its nice to be able to reply to old posts, even if they are "solved". The original poster may have found a solution and never posted about it, for instance.

I can't reset my password. I reset my password for my main email but missed the box that popped up and needed a retry but it wouldn't open up for me again. How can I open that little box to reset my password?

I recently got help (thank you, Cor-El!!) and was able to put Firefox into compact mode. It's still not enough. Is there anyway to make even compact mode smaller? After websites add their own headers and all, it now leaves me about 2 inches of working space; it's better than one inch but isn't enough to see things.

I've been trying to keep going back to version 99 (darker attached screenshot in blues) but it isn't being allowed. The other screenshot (lighter, in oranges and pinks) is the current version in compact mode. It's a bit better, but still is not good.

Is there any way I can change the height of the headers myself? Or can I ask someone else to do it? I'd like it about half to 2/3 the size it is now, even in compact mode. Can I do that? If so, how?

Or, can I switch things around so the headers are at the side of the screen? This is a standard 15" diagonal screen laptop currently running Windows 10.

I has gonna sign into another Gmail account that I use for games but I forgot the password and had no other way to sign in. I tried to go into my saved passwords in Firefox because I knew I saved it. I ended changing the password to a wrong one at one point and I couldn't view the first ever password I saved for the Gmail account. I really need to know how to view older/previous passwords, it would save my life.

Network Protocol Error

An error occurred during a connection to www.facebook.com.

The page you are trying to view cannot be shown because an error in the network protocol was detected.

   Please contact the website owners to inform them of this problem. I get this often

I have one Firefox profile with work and personal stuff, and am creating another profile just for work. I have exported the passwords from the first profile and deleted all my personal ones, so the Excel file just have personal passwords. I am looking for a way to import this file into my new Firefox profile. I see how to do that from another browser, but not from a file or another Firefox profile. Any help would be appreciated.

The remote Windows host contains a web browser that is affected by multiple vulnerabilities. Description

The installed version of Firefox is affected by various security issues, some of which could lead to execution of arbitrary code on the affected host subject to the user's privileges.

Solution Upgrade to Mozilla 1.7.1 / Firefox 0.9.2 or later Upgrade to Mozilla 1.7.3 or later. Upgrade to Firefox 1.5.0.9 / 2.0.0.1 or later. Upgrade to Firefox 1.5.0.11 / 2.0.0.3 or later Upgrade to Firefox 1.5.0.10 / 2.0.0.2 or later Upgrade to Firefox 1.5.0.12 / 2.0.0.4 or later

Where are the patches/updates for this vulnerability located on the Mozilla homepage?

I don't seem t have the right usernames and passwords to be able to print out my logins and passwords. I am able to login to Windows whenever I restart my PCs, but Firefox doesn't accept the password. I have tried versions of the name that appears on my Windows screen after login, but that doesn't work. There is no alternative account on my laptop.

How do we disable "Thank you for loving Firefox" tab that keeps opening. Have tried several of the tips provided online but does not work. Deleted and re-installed Firefox and it this annoying tab still opens. Please advise how to fully disable or please resolve in next update. Have Firefox on several other computers and this does not open. Thanks!

I use the closed captions (CC) in YouTube videos with FireFox. Lately I have been seeing videos that seem to misbehave. At the very start of the video, ALL the captions display at once, one after the other. Then, as play continues there are no more captions. Most videos still show captions normally, that is, captions appearing only when the dialog matches them. But a few videos misbehave by showing all the captions at once. Here is one such video.

https://www.youtube.com/watch?v=ZgqJ5wQF944

I noticed this misbehavior within the last month and assumed that the video was doing something peculiar with the timing of the captions. But when I use the YouTube Show Transcript option to display the captions and associated timing outside the video, the transcript looks quite reasonable.

One further oddity, if I take that same URL and load the video in a different browser, for example, Chrome, the captions are displayed normally.

I've included a screen shot of the video in YouTube showing all the captions displaying at once.

Every time I do a search for services "near me" (hospitals, hotels, etc.), Firefox is using an out-of-date five-year-old location. Very frustrating! How can I change this? Anyone's help is much appreciated - I just haven't been able to find a link to help me fix it!

On the landing page for youtube, I used to be able to right mouse click on a video thumbnail and select "open image in a new tab" from the context menu and see the thumbnail in a new tab window.

After recent updates, (now using 111.0.1 64bit , on windows 10 pro), this feature no longer exists. It's not a change on youtube because the thumbnail is still recognized as an image and can be opened in a new tab when I use Edge browser. It seems like Firefox no longer recognizes the thumbnail as an image.

Is there any setting I can change to get the feature of "open image in new tab" back into the context menu. or somehow get Firefox to recognize the thumbnail as an image ?

When I log into amazon with mozilla and try to search for an item, amazons reply screen, on my windows 10 computer screen, goes black. When I do the same login sequence using google, everything works normally. I prefer using mozilla . This is a recent problem with mozilla that started two weeks ago. I need this fixed. I don't want to change browsers but I use amazon frequently. Thanks for your help.

I have a task bar at the bottom of my screen -- or I used to. Ever since I installed a Norton protection program several says ago, the task bar shows up sometimes and other times, it is gone and I cannot access it. When it's there, it gives me access to the websites I'm using, all my written files and picture, video and other files, volume control and other options. I NEED TO SEE AND USE THIS TASK BAR ALL THE TIME, NOT SOME OF THE TIME WHEN FOR SOME REASON IT'S THERE. AGAIN, I WANT TO ACCESS THIS TASK BAR ALWAYS WHEN I'M ONLINE.

FIX THIS.

Thank you.

I had installed FF version 78 ESR in a newly formatted SSD back in 2020. At that time, two profiles were created automatically under the Profiles folder: xxxxxxx.default, and xxxxxxx.default-esr. The first profile, the one without the "esr" suffix was never used - I don't even know how to switch into it.

The non-esr profile folder had always contained only 6 files totaling about 70 KB. The contents never changed - until a few days ago.

A few days ago I noticed the non-esr profile folder was modified. It now contains 28 files totaling 125 MB. 26 of the 28 files were modified on the same day (May 23rd), at 2 different time points. That folder and contents haven't changed since then.

I continue to use FF using the esr profile without apparent problems, but I would really like to know how/why the non-esr profile got modified suddenly. Any ideas, anybody?