Firefox supportforum

Prior to installing the most recent update (today), when I clicked on "file" at the top of my screen, I was given the option to open a new window (or private window). I can no longer do that. Instead, I have to open a new tap within the window I have open (generally, my email). How can I restore this? Thank you.

For the past few months some text on firefox is displaying as absolute nonsense (screenshots attached), while the rest will be normal. It's in websites and emails too, usually titles or text that's in a different font or color. I've tried updating firefox and tried turning off some settings suggested in other posts about similar problems but nothing works. Any help would be greatly appreciated, I'm sick of having to visit certain websites in Safari in order to read them!

Thank you!

I use Firefox on my Mac. Since updating to the OS Ventura, I now see many words on different sites, as well as numbers, show up as things like zzjk{d instead of saying brett. This happens on my ebay site, my american express site which I cannot see any numbers of transactions cost since all the numbers show up as (d9 f for example. Something is not working correctly. I checked and and up to date with all firefox updates. Safari works perfect on all sites so this is a Firefox issue. See attached for how some areas on eBay look. Not all words are like this, some are still english spelling correctly. But some pages like this support page are completely unrecognizable but works correctly on Safari.

I got on my computer and randomly lost all my bookmarks. I have tried to restore them but havent been able to using methods listed in the support articles. I cant figure out how or why they would all disappear.

Hi, I have a problem with Firefox, I have two google accounts, one is my own, and the other I no longer want, as I have left the workspace. I am unable to contact the owners of the workspace, and I no longer have the password so that I can no longer log in, I simply want to remove the other account as it always pops up, and I have to go through a lengthy process to get to my account. Thanks heaps.

This has happened to me several times and I've uninstalled and reinstalled Firefox, but then it happens again weeks, months later. It says to contact Mozilla for a correct certificate but how do I do that. There's no instructions on how to do this. Any help you can provide will be greatly appreciated. Thanks so much.

CajunGrl

In other browsers there is no issue this is a Firefox issue. When I go to change the PL in a line item in GAM it will not save, it reverts back to zero. This is only in Firefox. Not in any other browser. However the PL is actually there, its just not saved within the line. Can you please update this bug.

I have low vision and need the command-zoom feature to be restored to make FF accessible again. How do I do it? I really don't want to switch browsers.

Thanks

HI I am trying to buy a disabled persons railcard. The form requires me to upload aCVI, certificate of visual imairment which has been e mailed to as a jpeg. this refuses to upload. The attchment, although appears to be a jpeg downloads as a file with lots of categories including the document i require, but is an hmtl.

I opened the "Clear Recent History Box" because I haven't cleared my history or cookies in a really long time and it was slowing things down. I changed the setting to "everything" and hit okay. Now that little box to "Clear Recent History" will not go away and I cannot do anything on my browser. How do I close the box? Also, I noticed that the email used to login to Firefox is very old. If possible, can an answer be emailed to [email-removed]?

Thank you.

Hello –– I recently updated Firefox for my MacBook Pro, and upon doing so, lost all of my bookmarks and add-ons, including Zotero, which is critical to my work as an academic.

Any advice for re-loading my bookmarks and Zotero add-on is greatly appreciated.

I clicked the "Refresh Firefox" button this morning and now all of the passwords on my desktop browser are gone. They are still available in the mobile browser. What happened? How do I get them back. Using SYNC did nothing.

I recently wanted to switch to using Firefox passwords from LastPass. I imported my passwords from LastPass into Firefox Browser on my personal Laptop. I have enabled password sync, besides all other things. Yet the passwords do not seem to be syncing. I have been trying multiple things since yesterday, but nothing seems to fix the issue, like logging out and logging back in, trying to manually sync etc. This seems like a bug to me.

I wanted to start using Firefix passwords on my Android device as well, but this issue is making it difficult for me. Please look into this issue asap.

I'm in a situation where a website that I've always been able to access is unavailable in Firefox 110.0.1 (Mac Monterey). It IS available in Chrome. When I go into Firefox troubleshoot mode, I can reach the site. So, supposedly, that's pointing to a problem with an extension, theme, or hardware acceleration. So I disable ALL extensions, use the default theme (which I've always used), and turned off hardware acceleration. After all that, I STILL can't access the website. So troubleshoot mode is doing something else. What might that be? You can try the website yourself - http://fiso.spiritastro.net/test.html. That test site doesn't work, nor do others in that subdomain. Any assistance with this would be much appreciated.