Firefox Community Forum

The Firefox advertising page

I clicked on the Wellnee link and their site is rigged to extort money! I chose the product (advertised as a discount), entered my bank details then instead of buying the product, I'm sent to a page where aside from just leaving the page, I find that i have to order 3 more of the same product, if I want to get the discount, so I exited the page, only to find that not only had I been charged for the original (without the discount!) but an additional charge had been taken!!!

Then I get a text message saying they couldn't connect to my email, so everything is done through texts (they had my email). When I went to their site they use a fake US phone number; there's no email, only a form (does it work?)

https://shop.trywellnee.com/

The fake US +1(844)961-3766

And why can't I contact Mozilla directly rather than this forum?

Second time asking for help: Firefox "hangs" for 30-60 seconds the first time I open it on my MacBook Pro. Am running Firefox 148.0 (aarch64) on Mac OS Tahoe 26.3.1. This has been going on for three months. Have tried uninstalling Firefox and using AppZap to erase my Mozilla profile from the Mac -- rebooting the Mac -- and re-downloading a fresh copy of Firefox. I shut the Mac down for about an hour, rebooted, and Firefox launched right away. But the next time I launched Firefox on reboot, it "hung" again. Spinning beach ball for about 45 seconds before it then opened its default page at open. I do not run a VPN, and disabled some Safe Browsing "features" of Intego Virus Barrier.I tried to eliminate any other third-party extensions from my Firefox that might cause the delay. Am attaching an image of the extensions Firefox currently uses on the Mac. I absolutely <loathe> Safari, but can't have my Mac use Firefox as a default browser if it "hangs" on first launch. One last thing. Early on in the process, I tried deleting my Mozilla Firefox User Profile, but Firefox refused to start because it couldn't find a profile to launch with. So did not go there on this last attemt. Thanks in advance.

I am using Firefox 148.0 and Mac Tahoe 26.3.1.

When I click on a link in an email, two Firefox windows open. The window to the link opens, along with my homepage window, so two windows are opening in Firefox instead of just the one containing the link address. This is happening when using Thunderbird. However, I have tested this using Apple Mail and Outlook, and the same problem occurs. This problem happens whether I have Firefox already open or not. I have opened the email links with Firefox running in Troubleshoot / Safe mode and the problem persists. I have also cleared Firefox cache / site data / history and the problem concerning email links is still there. This problem arose after installing Firefox 148.0.

Anyone able to help solve this problem? Thank you for taking the time to read this report.

when I click a url link from mail it opens a new firefox window instead of a new tab on existing window. I like to keep all tabs in one open firefox window. Firefox crashed last night and lost all of my tabs; I was able to restore but now having issues with email url links opening in a stand-alone new window - HOW do I revert to former option?

I use Firefox on a Mac to access Brightspace for my classes. I also use Grammarly. When copying text from the Grammarly widgets and pasting it into the Brightspace HTML editor, the text is stripped of hard returns, causing paragraphs to collapse without any breaks between them.

I have tried pasting as unformatted text, and the issue persists. This issue does not occur in Chrome, so I suspect it is due to how Firefox handles clipboard data. I have not found a workaround or resolution for this.

Hi there,

I'm having a strange issue with a website I use for crypto trading. On Firefox the page layout looks broken and some sections overlap or don't load correctly.

The site is paribu.com https://www.paribu.com . When I open the same page in Chrome everything looks normal and the layout loads properly.

I tried refreshing and disabling a few extensions but the issue still happens in Firefox. Has anyone experienced something similar or knows what might cause this?

Thanks.

Currently the Helper tool blocks my use of firefox on nonAdmin desktops, and in doing so, looks like a spoofing scam popup seeking my password. After updating Firefox to 148.0 on my M4 MacMini Sequoia 15.7.4, using an Admin account/desktop, on Firefox launch on a non admin desktop, the helper tool popup requests admin credentials !?!? As a 74yrOldNontechie Mac user since 1984, I thought that in the Mac world, when an Admin installs software on one desktop, that application then crosses all desktops used on that machine, ie if the software is really installed, even nonAdmin desktops should already have the Helper Tool. My internet facing desktops are never admins, hoping to deny Admin powers to any Internet attacks on my internet facing desktops, and my rarely used admin desktop goes on the net only for software download access/updates. How do I get Firefox to work on my NonAdmin desktops? Why does the firefox install NOT include the helper tool on nonAdmin desktops?

I use a password manager and do not want firefox to save any passwords, but every time I enter a password in Firefox a popup asks if I want firefox to save the password. I know what should work to disable this option, however the option to check or uncheck "ask to save passwords" in settings/passwords is greyed out and cannot be checked or unchecked. (see attached screenshot) Is this because I have my password manager enabled? How do I correct this?

Thanks

I'm elderly,so bear with me. Firefox very often slips off the screen or simply vanishes.Often it disappears to a thin,gray line at the bottom. Can't open a document and have Firefox available,too. I'm 84....are my fingers worn out? Dave P.

Hello, I've been getting this press and hold authentication the last several months I press and hold then release when the check mark shows, and it still won't let me into the webpages. Happens sporadically, real estate, walmart, and some others. Attached is a sample.

Can you tell me how I can stop it?

Thanks

Can you help providing a sync from the last 30days. Using a backup computer as my current computer is being repaired and bookmarks/passwords will no sync on this machine

Often after restarting firefox 148.0 … … 

… … for whatever reason, it comes up "clean".   Despite asking for tabs to be restored, they often are not.

I have about 7 tabs that I have pinned (i.e., gmail, penzu, contacts, etc).

Is there a way to have this happen automagically when started?

Doesn't seem obvious to me.

Thanks, FJohn