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Firefox updated yesterday and now I can't open Hotmail or Gmail

As of yesterday's update I cannot access Hotmail or Gmail through FireFox! I can do so in the private browser which I don't want to have to use AND I can access both thr… (læs mere)

As of yesterday's update I cannot access Hotmail or Gmail through FireFox! I can do so in the private browser which I don't want to have to use AND I can access both through other browsers but would prefer to stick with FireFox if only they'd stop screwing their customers up so often! I DID EDIT THE URLs CONTAINED IN THE SHORTCUTS ON THE BROWSER'S OPENING PAGE TO JUST BASIC DOMAIN NAMES BUT NOTHING HAPPENED AND NOTHING CHANGED THE RESPONSE OF FIREFOX! Can anyone please help? I am so fed up!

Here are the website urls that will no longer open from the browser page (screen shot provided) https://outlook.live.com for hotmail (& it wouldn't open even before editing) https://mail.google.com for gmail (& it wouldn't open even before editing)

Thanks.

PS there was a post last year of the identical issue but the solution she used isn't working here!

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Firefox crashes when I open Netflix or Amazon Prime Video

I have an older PC but it was working fine with Netflix and Prime Video until this latest update (v89.0). It seems that when I try to go to Netflix or Amazon Prime Video … (læs mere)

I have an older PC but it was working fine with Netflix and Prime Video until this latest update (v89.0). It seems that when I try to go to Netflix or Amazon Prime Video the browser crashes almost instantly, and usually shuts my whole computer off. It doesn't go to a blue screen, the computer just decides it's time to reboot. Now again, I'm using an older machine (and I can't afford a new one), but this was never a problem until this latest version of Firefox.

I am also not a fan of the aesthetics in this version and I'm wondering if I can revert back to an older version where the crashing was less frequent. Any help would be appreciated.

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Firefox stopped loading pages (including Preferences and about:config) and repeatedly prompts restart

I am running Firefox 87.0 on Ubuntu 21.04. I ran into some issues after an ubuntu update, where programs (even gnome-terminal) stopped loading all together after I boot … (læs mere)

I am running Firefox 87.0 on Ubuntu 21.04. I ran into some issues after an ubuntu update, where programs (even gnome-terminal) stopped loading all together after I boot into my system. I resolved it by forcing modprobe.blacklist=nouveau

Now my system can boot, and all other programs work fine. However, while my firefox opens up properly, it doesn't load any pages. Not even the Preferences and about:config page. If I remove all tabs, and open a new one, it would repeatly prompt me that Firefox needs to restart after update. Although restarting firefox does absolutely nothing.

I've tried creating new profiles, rebooting my system, completely removing and reinstalling firefox, nothing works.

I'm forced to install and use google chrome to ask for any suggestions, which, as you can see, works perfectly. Please save me from this hell.

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Firefox crashes

Hello, Firefox crashes on startup since version 89. The crash doesn't happen in Troubleshoot Mode. I have tried everything following "The problem does not occur in Troub… (læs mere)

Hello,

Firefox crashes on startup since version 89. The crash doesn't happen in Troubleshoot Mode.

I have tried everything following "The problem does not occur in Troubleshoot Mode" on this page, but it does not help. https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems#w_the-problem-does-not-occur-in-troubleshoot-mode

Submitted Crash Reports Latest Report ID bp-c4c48207-a133-4c95-b337-0fd6b0210607

Thank you.

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Cursor jumps to address bar from the Google search text box when typing search queries in the Google search bar on the new page splash page.

I've already looked at another question about the same issue. Half the fixes don't exist on my version of Firefox. There is no check box that I can locate, <shift>… (læs mere)

I've already looked at another question about the same issue. Half the fixes don't exist on my version of Firefox. There is no check box that I can locate, <shift>+F12 doesn't bring up any settings page as was suggested possibly do to developer tools that had been added while taking a collage class on web scripting. F12 brings up the developer tools and overrides the <shift> function. The page that does allows me to change settings simply doesn't have the option to use the search bar in the splash page instead of the address bar. No, this is not a feature I installed and I can not remove and reinstall it short of deleting and reinstalling Firefox. Which might not even fix it so I'm a little unwilling to do all that work to achieve nothing and possibly lose functionality in the process.

Do I consider this a high priority? Na, it's just really annoying. I mean, what's the point of even having that search feture if I can't use it?

The closest work around I could think of was to set a search page as my home page. And yes, I will be using a non Google search page just out of spite. So there. :P

)

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RDD process hogs system resources

Hey all, I upgraded firefox to 89.0 (firefox for ubuntu). When playing videos it now uses RDD process instead of Web Content. The problem however comes from the resources… (læs mere)

Hey all,

I upgraded firefox to 89.0 (firefox for ubuntu). When playing videos it now uses RDD process instead of Web Content. The problem however comes from the resources "RDD process" uses. It is consistently at 100% usage of a CPU core and this is causing my fans to be really loud. I fixed this by changing media.rdd-process.enabled to disabled in about:config and this fixed the system resource issue but I don't think this is what is meant to happen.

As far as I know "RDD process" is meant to use the GPU. My computer has a dedicated GPU so I am at a loss as to what is going on here. Anybody who has any idea?

Thanks in advance.

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Firefox 89.0 (64bit) update freezing and showing artifacts

Hello, I've updated my Firefox to latest version (89.0) on my Windows machine, and from yesterday I'm keep having occasional freezes and artifacts. It happens when openin… (læs mere)

Hello,

I've updated my Firefox to latest version (89.0) on my Windows machine, and from yesterday I'm keep having occasional freezes and artifacts. It happens when opening a tab or loading a page while also opening a Windows app. Freeze lasts for 5-10 seconds, followed with black screen and sometimes artifacts (today).

I've attached a picture along with data if you might find something useful. I disabled hardware accelaration from this point forward.

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When I open my firefox browser it opens minimized in the upper left corner of my monitor, this seems to have happened with the lastest update??

When I now open my firefox browser it will only open in a minimized window located in the upper left corner of my monitor. I then need to click the "minimize window to c… (læs mere)

When I now open my firefox browser it will only open in a minimized window located in the upper left corner of my monitor. I then need to click the "minimize window to change to "maximize" and then click it to open the window to a full size screen. As I open new tabs after this they open in full size screen mode. But once I close the browser I have to start all over again. Is this happening because of the new update? Would appreciate your help please. Note: I did not take a full pic of my desktop, just the top portion that includes what I see when I open the browser.

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Completly new, fresh first install; all empty tabs, menus not opening, support pages not opening, URLs not opening

Hello! I downloaded Firefox for the first time on my computer as I am trying to switch away from Chrome. I installed the latest version from the Mozilla website and launc… (læs mere)

Hello!

I downloaded Firefox for the first time on my computer as I am trying to switch away from Chrome. I installed the latest version from the Mozilla website and launched the browser. Upon first launch, it had one empty tab and one privacy tab, both of which were empty. I assumed it was a bug, looked up the issue online and saw an answer saying to kill the process in the task manager and relaunch, which I did.

I launched the browser a second time, and made it my default, and imported the bookmarks from my Chrome default profile. The issue still was not fixed. I am able to open the browser, create new tabs, and browse my bookmarks, but nothing opens in the tabs themselves. Entering manually an URL doesn't work either, also an empty tab. I cannot open the menus either, I can browse the different options, that's it.

I saw another help thread about Troubleshooting mode, and had issues launching it - while I can find the "Run troubleshooting mode" option, clicking restart did not work. I only managed to make it work via the task manager (???) where it launched the actual, working restart option popup window when I killed the process. When it did launch in trouble shooting mode, the same issue persisted.

I tried looking the about:config commands but just like entering URLs, it gives a blank page.

My firewall has access to the software. I manually removed and re-entered the software access following a guide on the support forums.

All the help I could find online parrots the same things:

  • Reinstall the software: it's a fresh install
  • Clean your cache/browsing data/etc: it's a fresh install
  • Update your browser: it's the latest update
  • Restart your computer: did so to no avail
  • Check firewall: did so to no avail
  • Try using icognito window mode to see if it works: did so to no avail
  • Run troubleshooting mode: did so to no avail

I am at loss for what to do...

Picture attached, what all my tabs look like. I have never had this issue with Chrome or Edge.

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cat leaned on keyboard from "Shift" side, now email type so small cannot be read

I am 84 years old and have limited digital skills. My computer is 2003 Dell Windows 7 running with Firefox at my deceased brother's suggestion. I do not know how to get… (læs mere)

I am 84 years old and have limited digital skills. My computer is 2003 Dell Windows 7 running with Firefox at my deceased brother's suggestion. I do not know how to get my email back to normal size - it is now so small it could be ant tracks. If this is not the correct group, could you pass it on.

   When I go to other sites eg, Amazon, Weather, etc these present in normal size.  Can you help me get my email back in normal size.  My address is a @gmail address.

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Since version 89 most addons crasch ff

Hello, I cannot use any add-ons since upgrading to version 89 in Manjaro Linux Cinnamon. Tried new .mozilla folder, disabling browser.proton.* but no luck. Any ideas wha… (læs mere)

Hello,

I cannot use any add-ons since upgrading to version 89 in Manjaro Linux Cinnamon. Tried new .mozilla folder, disabling browser.proton.* but no luck.

Any ideas what to do?

Thanks! /Jorgen


Report ID Date Submitted

bp-173a4503-2d8b-4b1b-a491-98ab10210603 6/3/21, 22:36

bp-8d653f5b-b0b8-4477-91ac-c99430210603 6/3/21, 22:33

bp-ee8d136e-2945-4ccc-87e3-1be9d0210602 6/2/21, 22:36

bp-149d41c2-3ecd-4948-8c56-0cd0f0210602 6/2/21, 22:36

bp-5b84d5c9-7c4e-4c15-a59e-8acb90210602 6/2/21, 22:36

bp-6b67fcb5-9951-49a6-a48b-91d7a0210602 6/2/21, 22:36

bp-31cf14aa-fa6c-4207-a06c-fc5680210602 6/2/21, 22:36

bp-bc22e9bb-4866-451b-b515-0f6a80210602 6/2/21, 22:36

bp-ecda9837-a6ed-447c-a90f-f46f70210602 6/2/21, 22:36

bp-1349536a-a928-46bc-a3eb-46f320210602 6/2/21, 22:36

bp-4afe1c6f-2daa-4f91-8055-20aa10210602 6/2/21, 22:36

bp-3b25e2df-5bb0-46d9-8bac-f3a6f0210602 6/2/21, 22:36

bp-284335df-c322-4631-9c5c-278270210602 6/2/21, 22:31

bp-e6c0024b-3090-4831-8e21-a7b960210602 6/2/21, 22:30

bp-01884224-f188-4938-8c7b-c2a4e0210602 6/2/21, 22:27

bp-3536f42e-a9b8-4ed9-9aa6-9d6010210602 6/2/21, 21:54

bp-8e9b526c-d24a-4fc1-81ae-064310210603 6/3/21, 23:08

bp-294da770-b98f-488f-a332-63e160210603 6/3/21, 23:08

bp-b3b6a945-8406-4529-98e7-352910210603 6/3/21, 23:08

bp-035ec702-241f-4fd0-9088-cb5960210603 6/3/21, 23:08

bp-12d74db0-fe6e-489a-a851-19fe90210603 6/3/21, 23:08

bp-22a3b42d-85fd-425a-85c1-98a9d0210603 6/3/21, 23:08

bp-80b94f79-3210-48c7-8bfb-ae03c0210603 6/3/21, 23:08

bp-ae3ff707-cc1a-4eea-83da-a97c30210603 6/3/21, 23:08

bp-e76026d9-9bd8-4828-b801-a5dfc0210603 6/3/21, 23:08

bp-f060e94b-380d-4e3f-afda-cb8f80210603 6/3/21, 23:08

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Firefox runs but won't load any webpages

I was in a zoom class with my browser open when the power flickered on and off a couple of times. Firefox runs, but it will no longer display web pages, including the one… (læs mere)

I was in a zoom class with my browser open when the power flickered on and off a couple of times. Firefox runs, but it will no longer display web pages, including the ones that are embedded in the browser (add ons & themes, etc.). Additionally there are a number of *.dll's that seem to be corrupted. I have reinstalled the browser and refreshed it and neither have worked. There was a general problem with Windows as well, but the latest update seemed to correct those problems. The web address doesn't even appear in the address bar. Snip of what it looks like is included.

Thanks much!

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Since updating to version 89 several common websites cannot be viewed properly

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I … (læs mere)

Firefox updated to version 89 last night and since then I cannot properly view certain websites I use regularly such as BBC news and Vimeo (have uploaded pic to show). I have restarted computer, and turned off hardware acceleration and cleared cache and cookies - these don't help. If I start in safe mode it's all fine - I've disabled any extensions and themes and tried again but the problem is still there. All was fine before the update. Not sure what to do next.

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The search mode is taken over by....? Unwanted suggestions, whenever I start typing ANYTHING.

When I start typing in the "Search with Google or enter address" window, firefox gets me to the address bar and suggests scores of useless suggestions. The question doe… (læs mere)

When I start typing in the "Search with Google or enter address" window, firefox gets me to the address bar and suggests scores of useless suggestions. The question does not stay in the window. When I am solving a crossword puzzle, I am getting useless suggestions - cannot finish the task. Same with other situations. It seems the the programme is trying to guess what I want? How can I disable it? All this have started after the latest update. I have mozilla Firefox 89.0 (X64 en-GB) I have installed in my computer Google Chrome as well and it works perfectly well - so it is not my computer acting up! Please help Peter

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"Handicapped" Firefox!

Hello FF friends, This is a Chinese FF user who last night updated some anti-censorship App which unexpectedly automatically set the proxy in Proxy Server, LAN Settings, … (læs mere)

Hello FF friends, This is a Chinese FF user who last night updated some anti-censorship App which unexpectedly automatically set the proxy in Proxy Server, LAN Settings, Connectivity, Internet Options, IE6. Therefore, when I turned off that anti-censorship App, my FF failed to view any webpage. Before I could understand the true reason for this inability, I had uninstalled the latest FF version 88.01 and then reinstalled this version (or early version), adding backup xxx.default into Profiles (C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\) and making proper configuartions in .ini files, but FF would not work properly, even after trying a few times of un- and re-installations. Guessing the system might have been ruined for improper manipulation, I even restored Drive C from the early backup system (Win 10, which is good) using Ghost 11, and then installed FF again, for a few time. However, no matter what the version installed is, 84.01, 85 or 88.01, they are all "handicapped". I've been using FF for 10 years, and this is the first time I meet this big problem. It is really frustrating... The problems are: 1. No connectivity, while all the other browers are good for viewing webpages. 2. Nearly all buttons, menus are just unfuntional. When I turn off FF, I have to do it via Task Manager by end task. I have collected many pages in Favoriates, and stored many usernames and passwords for useful websites. Therefore I hope you friends could kindly help me with this FF problem. And if it cannot be solved, which I hope not, I would desire to have a solution to properly export data in my backup xxx.default (favourites, usernames & passwords) into Windows Edge and Google Chrome. Thank you very much!

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Microsoft Sites and Back Button History

I was doing some research on Microsoft sites related to Microsoft Azure. I noticed that it became difficult to go back using the back button because each page was listed… (læs mere)

I was doing some research on Microsoft sites related to Microsoft Azure. I noticed that it became difficult to go back using the back button because each page was listed in the history twice. For instance, on this page: https://azure.microsoft.com/en-us/services/virtual-machines/

This made it exceedingly frustrating to navigate the site as I could never easily go back to the previous page. At first I thought it was something the Microsoft site was doing (and maybe it still is) but I do not see this same behavior on Chrome or Opera.

I have tried this on the latest versions of all of the above making sure to update each before listing my problem here. Is this a bug in Firefox still allowing some level of history hijacking or manipulation? Or is there some setting, extension, etc. that I need to look in to in order to fix this problem?

Thanks

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Update 89 broke my add-ons

Hello everyone, I just updated to Version 89 and now ublock, noscript, feedbro and kee no longer work. I tried reinstalling them without success. Do I have to surf the in… (læs mere)

Hello everyone,

I just updated to Version 89 and now ublock, noscript, feedbro and kee no longer work. I tried reinstalling them without success. Do I have to surf the internet unprotected now unless I change browsers?

Regards Groot

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Browser hanging when opening new tabs (sometimes).

If I open a new tab the whole application will freeze but video will still play in the background so the actual browser hasn't crashed, so to speak. Everything else on my… (læs mere)

If I open a new tab the whole application will freeze but video will still play in the background so the actual browser hasn't crashed, so to speak. Everything else on my terminal is fine, I can open everything no problem and continue with my business. Sometimes it will solve itself and sometimes I need to kill the application. It's nothing to do with resources. I've recently upgraded my laptop and I did not experience it on my old one. I have an i711 so the CPU is more than quick enough to handle the processes and 16GB of RAM, so memory is not the problem either. As far as I can see, it is do with Firefox. The add ons I have are all approved by Mozilla so I would assume they're not the problem either.

This hiccup only occurs when I open a new tab and it is not consistent and difficult to predict when it will happen. It's like the laptop doesn't have the available resources to open up the new tab- but it does, more than enough.

I had a look through the help articles and couldn't find one that applies to my situation. I will try to capture it the next time it happens and post the screenshot.

Thanks in advance for any help.

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Firefox 89. Looks different. Better? Not really. Does not scroll

So I got updated to version 89.0. I'm not entirely sure why we have to keep doing this. It looks different. Does it look better? Not really. Does it do something new that… (læs mere)

So I got updated to version 89.0. I'm not entirely sure why we have to keep doing this. It looks different. Does it look better? Not really. Does it do something new that the previous version didn't do. Not that I can tell.

What it does do is scroll really badly. It's very jerky and it's giving me a headache. The previous version scrolled smoothly when I used the laptop's touch pad scroll section. (Like a wheel on a mouse but for a touch pad.)

I don't know why we have to keep "improving" things, without actually improving them and breaking what did work.

Is there any way to fix this? Other than Google Chrome?

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

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