Firefox supportforum

Help! I had a ton of open tabs and bookmarks on my firefox, and it just updated itself without my permission and now everything is GONE. I can't click on Restore Session or find any bookmarks! I am very very sad.... can anyone help me recover these things?

hello.

I currently have a problem not being able to stream films on netflix, amazon prime, disney plus using firefox browser. This issue happened overnight. Depending on the site a certain error code message will pop up then the same yellow bar at the top says "the widevineCdm plugin has crashed..." i have reloaded the page, sent the report. uninstalled and installed firefox...but the issue continues. This happened roughtly 2 weeks ago and the problem hasnt resolved itself. Safari allows me to stream most sites barr disney plus. Can anyone help. I've tried many of the things google has suggested and it hasnt fixed the problem. I have tried chrome also, there seems to be the same issue. does anyone have suggestions

Hello,

Since the last update, I noticed that the check-boxes were not checked after clicking.

Test on firefox https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-07-27-06-56-15-0d55a4.png

Test on chrome https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-07-27-06-56-38-2bb3a6.png

Hello,

I am trying to disable keyboard shortcut CTRL+W, but there does not seem to be any options or addons for such issue. Is it possible to disable such keyboard shortcut? Actually, I am using CTRL+W into a gaming cloud which is accessible in browser. Thanks for your attention!

Best regards, Winserity

Hi,

Geolocation doesn't seem to work on Firefox for me. I can't use Google Maps or other location-based services even after giving permissions.

I found this post: https://support.mozilla.org/en-US/questions/1282004#answer-1297537

I got the following results:

https://browserleaks.com/geo - I get "POSITION_UNAVAILABLE" https://bestvpn.org/html5demos/geo/ - "failed" https://www.iplocation.net/find-ip-address - correctly gives New York, New York, the location of my VPN's proxy

I also copied the following from 'about:config':

Application Basics

Name: Firefox Version: 78.0.1 Build ID: 20200701193652 Distribution ID: archlinux User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:78.0) Gecko/20100101 Firefox/78.0 OS: Linux 5.7.7-arch1-1 Multiprocess Windows: 1/1 Enabled by default Remote Processes: 8 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false

Thanks in advance for your help!

The 3 dot menu is missing from the address bar, so I can't replace my missing Bookmark star. This only happens in the tab after selecting my Home button.

It appears normally when my computer auto connects from hyperlinks, shortcuts, etc.

There is a site I visit which embeds stock charts from tradingview.com

I can view any chart directly at tradingview.com but I can't view them when they are embedded at this site: https://www.edumomo.com/blog/2020/07/09/stock-market-watchlist-for-09-july-2020/

I've tried in private browsing since that eliminates any possible conflict with extensions but it doesnt work either.

I've updated firefox and it doesnt make a difference.

I don't know what else to do, I'd rather not have to switch browsers.

The whole system was only set up recently, so I'm not sure if the issue has been happening since Firefox was installed, but it is possible.

I've narrowed it down to MP4s being the issue, which as the relevant help articles state should be decoded by the OS. No problems watching the videos in Microsoft Edge for example.

Console gives:

   HTTP "Content-Type" of "video/mp4" is not supported [...]
   Cannot play media. No decoders for requested formats: video/mp4

or

   Specified "type" attribute of "video/mp4" is not supported

etc.

Same result when disabling all addons. Windows Media Player etc. installed and working.

Only the first (MPEG) video on the following test page doesn't work for example: https://tekeye.uk/html/html5-video-test-page

Any help would be greatly appreciated!

I want to transfer the profile from an old PC running Windows 7 to a new PC running Windows 10. I've copied the old profile to a USB stick. After much searching I've found the profile created by the new installation, but it seems to appear in two folders: AppData/Roaming/Mozilla/Firefox/Profiles, and AppData/Local/Mozilla/Firefox/Profiles. Should I simply substitute the old profile for both instances of the new profile? NB This message is posted from a different platform (Mac) Thanks

I spend 12+ hours a day in front of a computer and blank pages hurt my eyes. I use dark mode wherever possible.

I've changed the background color of about:blank already and it works as I expected.

However, when a request is fired to load a web page, there's a quick transition which may paint the canvas totally blank before starting rendering the requested page. Since this transition may take a couple of seconds sometimes in my environment, the screen flashes blank onto my face, really hurting my eyes used to most of things dark most of the time.

Is there a way to configure the color of this transitioning blank page, please?

Thanks a lot in advance. :-)

There is a website that I used today and discovered that it does not display correctly on Firefox although it displays correctly on Edge and Chrome.

I have attached screenshots of the webpage on all 3 browsers and you can see that the there are 2 ticks missing from the Firefox screen where the text says Available in-store at Karingal and at Pick up Avaliable.

I tried running Firefox in Safe Mode but it still did not show this screen correctly.

I am running Firefox for Desktop version 78.0.2 (64-bit).

Any suggestions on what is causing this and a solution would be helpful.

Thanks.

Hello community, would anyone kindly help me with this issue I'm facing? How do I export Logins and Passwords on Firefox running 78.10.1esr (64-bit) on a Mac. The export funtion is not available here and I know the this option is only available on 79 and after, but I'm using a mid 2012 Mac Pro running 78.10.1esr. Is there any way I could still export the logins?

Thank you kindly.

Today, July 8, 2020, I am unable to use Firefox to login to my NFCU account. Called the Credit Union and it is not on their end. Log in for CU works on Chrome, Internet Explorer and Bing. Error message is: - - - Access Denied You don't have permission to access "http://signon.navyfederal.org/siteminderagent/forms/nfcu.fcc" on this server.

Reference #18.3c09c617.1594220052.49fad8a3 - - - This login method has worked for over a decade on Firefox and most recently as June 30, 2020. Now it no longer accepts the login page as valid. I have tried clearing the cache/history/cookies - no result.

Earlier this morning, Chrome gave me the same message, but it is now working with the Credit Union login. Firefox is the browser I use most and is my preferred browser. I do not want to use Bing for banking. Please fix this issue.

Thanks.

Hi, IM having trouble getting on to TESCO.COM , i can get on with GOOGLE but with Firefox it keep saying :-

==

Oops... It looks like something is not right

If you are seeing this page it is because your browser has failed some security checks

You may still be able to browse our site to find the feature or store you're looking for. Go to homepage, Contact Us, Site Map.

If you continue having trouble please contact our customer service helpline on: 0800 323 4040

Reference Id: 18.79476768.1594138726.1d58126e

=

THIS keeps on happening at least 6 - 8 a year. ive cleared the cache off Firefox, rebooted it, got a now TESCO site and it is still the same. Yet Google fires up all right all the time. I have got 3 pc of a type and they all can get TESCO without any trouble. Ive been with you for 20yrs and am reluctant to change noW. Tesco just say your better of using Google than Firefox, which isn't much help. Yes they can get me on (sometimes) but they all ways say Google is the one really.

There must be something i can do?

Whenever I have to scan a qr code, It turns into whatever that is in the image attached. Same thing happens sometimes when I try uploading images on certain websites. It works fine on other browsers. It also happens while using Firefox safe mode. Sorry for not being detailed enough.

I occasionally visited this site https://referti-empoli.uslcentro.toscana.it/portalepaziente_user/user-login (it's a site managed by the local health authorities). I am reported that a safe connection cannot be established with the message PR_END_OF_FILE_ERROR. I am not shown any option to consider this site SAFE (no matter what, it's SAFE and I need to access it occasionally). I also use ESET anti-virus software. I can access through other browser, at least the show me it couldn't be safe but allow me to go on. I don't want to switch browser once in a while to navigate. I want to use Firefox in any case (or switch to another one that allows me to). How can I make it work (apart from deleting cache, temp files and history, which did not work)? Thank you.

hi! sometimes when trying to visit a site by clicking a google search result link, firefox stops it and shows:

Warning: Potential Security Risk Ahead Firefox detected a potential security threat and did not continue to (website).com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details...

So my question is, would attackers be able to steal such information if i never enter any? ie, if i only visit the site to read about things...

thanks for your reply!