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A web page is slowing down your browser.

Win 10/FF I reinstalled FF after automatically downloading 73.0 and I had a terrible day on computer yesterday. SLOW. It was fine today, for some reason, so there are n… (læs mere)

Win 10/FF I reinstalled FF after automatically downloading 73.0 and I had a terrible day on computer yesterday. SLOW. It was fine today, for some reason, so there are no issues I can detect. Because I have an old laptop, should I download the 32-bit version? I spent a lot of time restoring FF, even though I thought everything would rollover. Can I do the change w/o reinstalling everything???

Thank you.

Stillet af CiaoBella1 for 2 år siden

Seneste svar af CiaoBella1 for 1 år siden

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Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (læs mere)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Stillet af djmb for 2 år siden

Besvaret af ramos5391 for 2 år siden

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Email with confirmation link does't arives.

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used i… (læs mere)

Hi, I have a problem with login in to my Firefox Sync Account, after clean installation of Windows 10. I have not recall to enable 2FA in Firefox Sync i have never used it to activate account on my PC or Android Phone. I'm using 2FA to my Google Account witch is the email for my Firefox Sync Account. But supposedlyi did.

I have tried to use keys generated by Google Authenticator (witch is only 2FA token I use, not counting Facebook App, witch I use only for FB) but no success. I tried to use this link https://accounts.firefox.com/signin and then use proper password. Then there is an information to check email for confirmation link. I get no email, noting in spam nothing nowhere. I did add the accounts@firefox.com email address to protect it from spam filters, but nothing in 4 days, waiting for a miracle. 

In an act of desperation i did change the password for the account. And i received email to confirm this chance witch a did. The email was send from accounts@firefox.com e-mail, and it arrived in my inbox immediately.

Why i do not get the confirmation email?

Stillet af maciejszupiluk for 2 år siden

Seneste svar af AliceWyman for 1 år siden

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Cannot access web page: The URL was rejected

When attempting to access https://signup.gmx.com I get the following error; The requested URL was rejected. Please consult with your administrator. Your support ID is: &… (læs mere)

When attempting to access https://signup.gmx.com I get the following error;

The requested URL was rejected. Please consult with your administrator. Your support ID is: < 3522328377538005653>

I contacted GMX and they have been unable to tell me why I can't access their signup page. I had my brother do a test from his home. He's on a different ISP. He is using a VPN, but this worked off VPN too. He is using the same ESR version of Firefox that I am, and he's on the same Windows 10 version I am. Also, he's using the same router I am with the same firmware. He can access the page without issue.

What I've tried;

I do not get this error for any other site. I've been trying to access this page on and off for about 6 months. It doesn't appear to be a temporary error.

Any ideas what might be causing this? thanks

Stillet af TanyaC for 1 år siden

Besvaret af TanyaC for 1 år siden

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how to set up firefox to use a mailto link to a webmail account (not gmail, or yahoomail, just a custom webmailaccount ...)

I want to setup firefox to ask me, or directly to switch to a webmailaccount and start an email, if I use a MAILTO link. I can not setup this, the only add-ons are for gm… (læs mere)

I want to setup firefox to ask me, or directly to switch to a webmailaccount and start an email, if I use a MAILTO link. I can not setup this, the only add-ons are for gmail or yahoomail , but I can not find a solution for a custom webmail address. On another PC I got a question from firefox if I want to define this link, an on this PC Mailto is working. On my working PC I also want to set up this function, but I can not manage to do it. can anybody help?

Stillet af f.s3 for 2 år siden

Besvaret af jscher2000 - Support Volunteer for 2 år siden

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Why does pressing the number 5 cause Firefox to refresh the page?

Some of the time, but not all the time, Firefox will refresh the page I'm on when I press the number 5 on my Macbook Pro (tested on 2019 and 2015). I'm using the latest v… (læs mere)

Some of the time, but not all the time, Firefox will refresh the page I'm on when I press the number 5 on my Macbook Pro (tested on 2019 and 2015). I'm using the latest version of Firefox and it's been like this for a while. This gets really annoying when I need to type the number 5 at the end of a long form and it just refreshes the page.

I know that F5 reloads the page but there is no chance of me pressing F5 since I would need to hold the Fn key and press the touchbar to do this. I've also logged my keys to make sure that F5 wasn't being registered somehow.

Stillet af bradley.weiers for 2 år siden

Seneste svar af Renen for 1 år siden

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problem authentication proxy

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solutio… (læs mere)

at work we use a proxy network with authentication ONLY with the firefox browser i have proxy problems. I see the page access denied by the proxy server, the only solution is to close and open the application.

Stillet af marco26 for 2 år siden

Seneste svar af gleb.bodrug99 for 1 år siden

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Change default search to Google Australia

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a… (læs mere)

I want to change my default search engine to Google Australia so I get more relevant result, rather than changing the URL after I have searched. Please tell me there is a way to do this! If not I'll have to change browsers because 99% of my searches are local so I have to change this all the time.

Stillet af Jo for 2 år siden

Seneste svar af jscher2000 - Support Volunteer for 1 år siden

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73.0.1 tabs are both behind and covering navigation toolbar

M computer (still running W7) auto-updated FF to version 73.0.1 and two things happened. First, the tabs now cover the navigation bar, and second, the "plus" sign to the … (læs mere)

M computer (still running W7) auto-updated FF to version 73.0.1 and two things happened. First, the tabs now cover the navigation bar, and second, the "plus" sign to the right of the tabs disappeared so I can't go to my pinned tabs or add a new tab.

Any help will be appreciated. I do have a userChrome file, but it was a copy and paste and I don't know how to adjust it to correct these things. Or if there's something in about:config? I just don't know what I would try to change.

I've been trying to take a screenshot, but can only grab the webpage and not the "frame" so I can't demonstrate what I'm talking about, but basically the tabs are sitting right on top of the navigation toolbar, obscuring it.

Thank you all for your help.

Stillet af CatsinQ for 2 år siden

Besvaret af cor-el for 2 år siden

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McAfee Web Advisor Icon

If I remember, there was a McAfee Web Advisor icon on the top right of the Firefox browser, just to the left of the "hamburger" icon. But it's not there, it disappeared.… (læs mere)

If I remember, there was a McAfee Web Advisor icon on the top right of the Firefox browser, just to the left of the "hamburger" icon. But it's not there, it disappeared. Yes, it is enabled, and it is showing in Chrome. So where did it go and how do I get it back?

Thanks.

Stillet af Steve07 for 2 år siden

Besvaret af cor-el for 2 år siden

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Tibetan text no more wraps

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page ren… (læs mere)

Hi, I manage a website that contains Tibetan fonts. Recently I've noticed that the Tibetan text no more wraps and cause my table-styled page broken. However, the page renders normally in other browsers. Here are the browsers that render normally and wrongly:

Page url: http://www.shartulrinpoche.org/index.html

Rendering wrongly: - Firefox 73.0 - Firefox (Android) 68.5.0 - Firefox lite (Android) 2.1.8 - Firefox Preview (Android) 3.2.1

Rendering normallyl: - Microsoft Edge Ver 80.0.361.53 - Google Chrome Ver 81.0.4044.17 - Google Chrome (Android) Ver 81.0.4044.18 - Brave (Android) 1.5.5 - Firefox Focus (Android) 8.0.25

Thanks in advance for any help.

Stillet af Arsis for 2 år siden

Seneste svar af Arsis for 1 år siden

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How to change scrollbar color in Firefox version 73?

I can't find a way to change the scrollbar color in firefox 73. The gery on grey scrollbar is very annoying because it's so hard to see. I tried to create chrome folder a… (læs mere)

I can't find a way to change the scrollbar color in firefox 73. The gery on grey scrollbar is very annoying because it's so hard to see. I tried to create chrome folder and tried to add various codes to userChrome. I also tried this: https://gist.github.com/Sporif/db6b3440fba0b1bcf5477afacf93f875 but it seems to not work.

On some pages the scrollbar color is fine, but on most pages it is the annoying grey on grey. I also tried disabling layout.css.scrollbar-color.enabled in about:config without any effects.

Stillet af Aleeksi for 2 år siden

Besvaret af FredMcD for 2 år siden

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Internet Explorer is grabbing browser links

In the past few weeks when I click in an Outlook email "click here to view it in a web browser", the page is opened by Internet Explorer. It used to be Firefox. How can … (læs mere)

In the past few weeks when I click in an Outlook email "click here to view it in a web browser", the page is opened by Internet Explorer. It used to be Firefox. How can I clear out IE? Firefox is listed as the default browser. Interestingly when I posted the question, the contents of this message was deleted and was not sent. Is that MS at work?

Stillet af cvhorie for 2 år siden

Seneste svar af dsmacdo for 1 år siden

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Problem with Google pictures (google photos as i'm french)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icon… (læs mere)

Hi, Since 1 week i can't use all the fonctionalities of Google photos. I can't download albums, i can't share, i don't have infos about pics of album, etc... All the icons at top right are inoperatives. I've tried another browser (Google chrome) and all is fine. I use Windows 8.1 and Firefox 73.0.1 64 bits Regards

Stillet af phil-53 for 1 år siden

Besvaret af phil-53 for 1 år siden

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"places.xul" file not found after update to FF 73.0

Hi there, I run FF 73 on Lubuntu, and since the upgrade chrome://browser/content/places/places.xul is no longer found. I use it as a handy bookmarks and downloads manager… (læs mere)

Hi there, I run FF 73 on Lubuntu, and since the upgrade chrome://browser/content/places/places.xul is no longer found. I use it as a handy bookmarks and downloads manager within a tab. Error message:

"Firefox can't find the file at jar:file:///usr/lib/firefox/browser/omni.ja!/chrome/browser/content/browser/places/places.xul. "

I realize that this question is similar to https://support.mozilla.org/en-US/questions/1223548#answer-1127393 but it doesn't solve my issue. In fact the URI's listed also don't work I have found:

   chrome://browser/content/places/places.xul
   chrome://browser/content/places/bookmarksSidebar.xul
   chrome://browser/content/places/historySidebar.xul 

Please advise. Thanks for your help!

Stillet af Peter for 2 år siden

Besvaret af McCoy for 2 år siden

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Can't import passwords from chrome or edge to firefox. Help?

Tried every solution but import works only for bookmarks, cookies, history and not the passwords. When i try to import, it says successful but nothing happens. Tested in … (læs mere)

Tried every solution but import works only for bookmarks, cookies, history and not the passwords. When i try to import, it says successful but nothing happens. Tested in both the browsers in their closed state. Earlier also i faced the same problem (i think a year back) which forced me to reject firefox. Please help if u know any solution. Thanks in advance.

Stillet af Yashveer Dabas for 2 år siden

Besvaret af cor-el for 2 år siden

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Lost bookmarks

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks! … (læs mere)

Hi. Just got a new hard drive. I have lost all of my bookmarks and can't figure out how to get them back. I have tried the Help instructions, without success. Thanks!

Stillet af karen9093 for 2 år siden

Besvaret af cor-el for 2 år siden