Font rendering on a specific website
Hello, I have a trouble with font rendering on one specific website - https://www.checkpoint.com. Text on this site looks quite ugly (see font01.png). But if I open "Web … (læs mere)
Hello,
I have a trouble with font rendering on one specific website - https://www.checkpoint.com.
Text on this site looks quite ugly (see font01.png).
But if I open "Web Developer" -> "Inspector" -> "Fonts" -> "All fonts on page", then I can see the text renderred correctly in the preview field (see font02.png).
So text uses "DIN WXX Regular" font, but I do not understand, why Firefox cannot render it on the web page in the same manner as in the Developer tools?
Any clue how to fix it?
Browser: Firefox 68.2.0esr (64-bit) OS: Debian Bullseye
Thanks Zbynek
Multiple firefox.exe in background processes crashing browser
After a recent automatic update my old problem with Firefox Quantum came back. Every time I open Firefox browser I get multiple 4-6 firefox.exe running in the background… (læs mere)
After a recent automatic update my old problem with Firefox Quantum came back. Every time I open Firefox browser I get multiple 4-6 firefox.exe running in the background processes. When I go into details and try to end process tree it crashes my browser. When I open Firefox it starts all over again. I have gone into about:preferences and
De-select ‘Use recommended performance settings’ Set Content process limit value to ‘1’ from its default value
I have also gone into about:config and switched browser.tabs.remote.autostart to false. Still have the same problem.
My fonts are getting displayed oversaturated only on Firefox, anyone knows how to fix this?
Hi, I'm just working on a new website, and I noticed something odd that happens only when I open the site via Firefox. On browsers like Safari and Chrome the rgb hex colo… (læs mere)
Hi, I'm just working on a new website, and I noticed something odd that happens only when I open the site via Firefox. On browsers like Safari and Chrome the rgb hex colour looks identical as in Adobe Photoshop or Apple Pages, where I created content, but Firefox seems to oversaturate the fonts quite nasty for some reason.
I attachted you a screenshot where it should be very visible. If this is a bug, is it possible to get this fixed soon? I don't really want to put a warning on my website for Firefox users if possible.
Adobe flash not recognized as being installed
I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the … (læs mere)
I'm running Manjaro linux XFCE 64bit. I have the latest version of Firefox installed from the Manjaro repositories (69.0.3-1). The flashplugin is also installed from the Manjaro repositories and is the latest version (32.0.0.270-1). In my plugin settings, Flash is set to ask to activate, and I've even tried turning off the "Block dangerous and intrusive Flash content" setting. Most websites that need Flash don't recognize that it is installed at all.
When I use Adobe's tools to check if Flash is installed, (https://helpx.adobe.com/flash-player.html) this page doesn't show the ask to activate plugin in the URL bar until after I click on "Check Now" so their tool shows that I do not have Flash installed or enabled. If I click allow Flash on this page and then refresh the page, it seems like Flash gets disabled for that website again, and clicking "Check Now" once again shows that Flash is not installed or enabled.
Another page to check if it is installed is (https://get.adobe.com/flashplayer/about/) which I found from downloading the flash plugin directly from Adobe in a readme.txt file. This page shows the Ask to activate directly on the Flash content, and when I click Allow, it recognizes that I have version 32.0.0.270 installed.
Most websites with Flash content that I want to use just don't show the Ask to activate prompt and show that I need to install Flash with the link to download from Adobe. I've tried uninstalling Flash and reinstalling, then rebooting my computer but that didn't help. This seems to be a reoccuring problem for me on linux, not just with Manjaro, but also Ubuntu, and even with other web browsers based on Chromium, like Brave browser. Does anyone know what causes this or how I can get Flash working on some pages?
After Firefox updated a few days ago, all of my bookmarks disappeared. I have tried to get them back, but nothing has worked.
I have tried a number of recommended methods, and nothing has worked. History does not acknowledge anything before the Firefox update.
TLS handshake for minutes, then fail. Computer restart always fixes
This started when I installed V68 on my Mac (I'm on 68.0.2 now, Mac is 10.12.6). About half the time when I start my computer in the morning, when I try to browse *any* … (læs mere)
This started when I installed V68 on my Mac (I'm on 68.0.2 now, Mac is 10.12.6). About half the time when I start my computer in the morning, when I try to browse *any* site (http or https), I get the TLS handshake attempt that lasts for several minutes, then connection fails.
BUT, *unlike other posts with this problem*, if I restart my computer (restarting FF does not fix it), all is well. A detail (not sure if relevant): the pages my (Comcast) server has local copies of, that is, my home page and a couple of very frequently accessed pages, I can access, but any other site, regardless of http or https, results in the TLS handshake "freeze 'n fail."
- Edit: I just lost then, 10 mins later, regained my Comcast (internet, mail, cable). I did not re-start computer or FF, but when signal returned, I got the dreaded TLS Handshake Freeze 'N Fail. Again, computer restart let me come here to report.
Can't resolve problem with an adware named metagmae
I blocked it from everywhere but whenever I start my PC it starts Firefox to that page and it is so annoying. Please help me to solve it.
I signed up to join the SuMo team. But, I can't figure out how to communicate questions about Sumo to anyone
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. … (læs mere)
Sumo is totally confusuing. I signed up to help, and received the following email: It says "please send us an email ..." but DOES NOT SAY TO WHOM TO SEND THE EMAIL. (The sender is "notifications@support.mozilla.org". Replying to that does not work.
Hi Joe P
Thanks so much for your interest in helping users of Mozilla technologies!
We would love to find a good place for you to help users, so please send us an email with your username and the area you would like to get involved. Please feel free to add all your skills, we will try to find the right use for them :)
Click here to find out where to help.
There are several ways in which you can get involved:
Forum Contributor - Answer user support questions that are most-requested but have no replies. As you’re getting started, you might be worried about facing situations that can scare away any new contributor: “What if I encounter an angry user who doesn’t want to cooperate?”, “What if I don’t know the answer?”) Don’t worry, we’ve all been there! That’s why we've put together this guide to help you navigate tough situations and keep the forum a positive place for both you and the people you help. Learn the essentials for new contributors here. Twitter Contributor - Respond to tweets about Firefox. Social Support Contributor - Respond to tweets about Firefox as the Firefox Brand account. KB Editor - Help to update knowledge base articles that need changes or write new articles. L10N Contributor - Help to translate Firefox Help content to your language. Let us know which of the above you would be interested in and we’ll help you get started. It’s great to have you onboard!
Welcome to SUMO!
Michał and Rachel
SUMO Community Managers
Certificate can't be installed
I'm trying to add my own certifcate so i can get SSL's with MAMP Pro working. I get this error message "This personal certificate can't be installed because you do not o… (læs mere)
I'm trying to add my own certifcate so i can get SSL's with MAMP Pro working.
I get this error message "This personal certificate can't be installed because you do not own the corresponding private key which was created when the certificate was requested."
The key was created by MAMP.
Thanks
network.http.spdy.enabled always reset to false
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different s… (læs mere)
Hello, I have Firefox 68.0.2 installed on W7. I discovered that since recently network.http.spdy.enabled always reset to false ... tried to solve by following different solutions described on mozilla website ... tried to solve by reinstalling completely firefox software ... tried to solve by deleting completely the Mozilla User Roaming profile ... C:\Users\XXX\AppData\Roaming\Mozilla\Firefox\Profiles\ ... ... but nothing change/fix ... network.http.spdy.enabled is always to false and network.http.spdy.enabled.http2 is always to true with the consequence that google, cloudflare, ... websites are no longer working with http/2. Is that a known issue ? Thank You in advance for your help Best Regards, Vincent
modified cursor (white cross)
Hello, Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow). Someone have a s… (læs mere)
Hello,
Since a couple of days my cursor on firefox is modifier and i can fixed him. It's like a white cross with point in the middle) (exit white arrow).
Someone have a solution ?
TY
How do I contact a Mozilla/Firefox employee about my problem? Synced tabs issue
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that… (læs mere)
I have an android phone running android 9 (Pie) and I had over 100 tabs on it open (mostly news articles and stuff). It is signed into my Firefox account. I realized that's a lot of tabs and the past 2 days I've been actually sorting them and closing some of them. I realized I could do this on my desktop as well. Anyways my phone froze while I had Firefox open, and I realized my tabs on there were all missing... I decided not to panic yet because I could still get to them on my desktop. Turns out when I open the "synced tabs" pane on my desktop which is logged into the same firefox account.. none of the 100+ tabs are there anymore either. How do I actually contact someone that can revert my sync status or whatever to a previous state so I can get my tabs and stuff back that I had open? Firefox crashing on my phone SHOULD NOT EVER somehow close all of those tabs on BOTH the phone and the computer. I guess the crash of firefox somehow wiped them out, and then my desktop synced with that account, realized those tabs were "closed" and cleared the list there as well.
HELP??
Problem with Amazon (&other?) login after upgrading to FX69
When I upgraded to FX 69 on OSX, I got the attached error trying to log in to Amazon. When I downgraded to FX68.1ESR, the problem went away.
google photos gallery does not load. have tried many suggested fixes. what's wrong with google photos on firefox?
when I click on an album, I can see the photos, when I click on "photos" to see all, there are just gray boxes where the pics should be. If I click on a gray box, I can s… (læs mere)
when I click on an album, I can see the photos, when I click on "photos" to see all, there are just gray boxes where the pics should be. If I click on a gray box, I can see the individual photo, but can't see them in the "gallery" view. this still happens with all addons disabled
Sync never completes
Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need t… (læs mere)
Windows 10 (1903). Quite often I find that sync never completes, the spinning wheel, it just keeps spinning. I have to exit Firefox and restart, and upon restart I need to kill the previous Firefox instance. Then, and only then, will sync work. But not for long, usually in a few hours it's hung up again. This only happens on my Windows 10 machine (sync works fine with my FF mobile and Windows 7 devices).
Firefox signs out when I quit
Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get si… (læs mere)
Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get signed back into... it's really frustrating to have to sign on to tons of things to have it back to the way I want it set and never closing it or restarting it shouldn't be the only way to avoid this... PLEASE HELP! TYTYTYTY
Firefox not loading page elements, no errors or warning on console
I'm very disappointed with Firefox, my website is simply not working, no errors or warnings at the console, just doesn't work... take a look at https://www.dentistinkaty.… (læs mere)
I'm very disappointed with Firefox, my website is simply not working, no errors or warnings at the console, just doesn't work... take a look at https://www.dentistinkaty.com, it works perfectly in other browsers like Edge, Chrome or Opera, just not working on Firefox... the browser reports to load all objects buy my page looks, well... no style, no pictures... what's going on? I'm building my page according to standards, this makes no sense...
Music site won't play audio
A music site stopped playing audio
support.mozilla.org pages causing anti-virus alert
I've posted this in the Firefox section as I did not see a section for queries relating to the Mozilla support website (support.mozilla.org) itself. Every time I visit a … (læs mere)
I've posted this in the Firefox section as I did not see a section for queries relating to the Mozilla support website (support.mozilla.org) itself. Every time I visit a page on support.mozilla.org on my Windows machine, Bitdefender is declaring that it is blocking a web threat. The threat in question is surveygizmobeacon.s3.amazonaws.com/beaconconfigs/[large string of letters and numbers].json
I am only getting this alert when I visit a page on support.mozilla.org.
Can anyone advise on what is causing this?
I have a file that seems to indicate that Firefox browser has been compromised. how do I convey this information?
I am not sure but my computer may have been hacked. I have a word file, how do I send it