Firefox supportforum

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode or open normally .I select Open normally ... I can see In about:profiles.

Profile: default-1487690735779 This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Local Directory C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750

Earlier i see 2 folders in C :\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles

5sk9c5pl.default-1487690735779-1530305829750 prorjmbh.default-1487690735779-1523479659903

I save both profile in different place as a backup My old profile (prorjmbh.default-1487690735779-1523479659903) was locked and empty but i copy the name. Latter old profile (prorjmbh.default-1487690735779-1523479659903) remove automatically after restart ... Is there any way i can get my old profile back.It is very Important. ....

I don't know how to redo my Firefox page. I don't even know the terms that are used for that page. FIrefox Page? The page I go to do a search to find a website or a video, etcetera. I just got my computer back from the shop and they changed all my settings, so now Google is the big cheese on the page. That is very, very bad. Google now is following me all over, so I can't even post to a video. I am supposed to sign in to Google? Not going to happen! I just want to see my Firefox logo in the search box like it used to be, not GOOGLE in big letters, beating their breast, like now they own me.

I already posted on this, and was getting some help, but it's not enough help. I was reading the directions on how to set up a Firefox page, and it's so complicated. I'm not a computer geek. I'm so frustrated that I can't have a computer that works anymore.

Giving directions on technical stuff is horrible. All those words are meaningless. How is anybody supposed to even know what those words mean? Why does Firefox have to be always changing all the time? Microsoft always changing. They think we're a bunch of nerds who all graduated from computer tech school or what! My computer repair guy tells me to go to the community college and take a class! Excuse me? I don't think so. I've been using a computer for 30 years. I just want to type with it and browse with it. I don't want to program it or build one or repair. Why is this Firefox program so damned complicated!

Don't you guys have an all-in-one version, an all around version? Let us answer questions to order our version we want? What's with all this technical descriptions of how to save this or move that or whatever.

My computer is running terrible, and I can't even do basic things I want to do because Google is running my life, and I just want to get them to leave me alone. I'm not interested in their bossing me around and standing at the door everytime I want to do anything. I am not signing in with Google to do anything! Not as long as I don't have to , and then I might just take the computer and trash it if Google doesn't butt out.

macos sierra 10.12.6 firefox 61.0 (probem has been ongoing for about 1.5 months though) about 3000 bookmarks

Almost every session, I come to do some task with bookmarks, usually just move a bookmark, and I find the bookmark won't move, I can't make any edits to Library e.g.: I can't save any open tabs as bookmarks

I found after investiagion that firefox has got stuck syncing. so: if I look at my sync wheel, its blue and will never stop spinning. If I close my browser, the firefox process doesn't quit and will hang indefinitely until Force Quit. When I restart, firefox has lost all browsing history and bookmarks changes i performed in the last session. Bear in mind here that, because I couldn't make any changes in Library and to get to the state where I can again means force quitting, that this means as soon as the problem hits, i've lost a way to retrieve any open tabs - they all have to be torn down and be lost! So its a serious problem. Its happening several times a day.

It isn't happening every time firefox sync though - firefox can sync without getting stuck, it seems to happen WHEN i'm doing work with bookmarks (not necessarily in Library, can be though the dropdowns)

I've been looking at https://bugzilla.mozilla.org/show_bug.cgi?id=1397163 but the guy there had more than 10 times the number of boomarks i do, and all in one folder. I do not have many bookmarks all in one folder, so I cannot use the fix there to help me

I've already tried exporting and then importing my bookmarks. I've tried deactiviating all my plugins. I've also totally refreshed my profile. Since refreshing my profile has recreated everything including my places.sql, I'm not sure what else locally I can do to troubleshoot?

I have an issue with google.com using https on Firefox 61.01 running on Mac OS High sierra. July-9-2018

When I went to "https://www.google.com" while in private mode and with multiple tabs opened I received a message that it is not secure. this is a problem with Firefox because I opened a new Firefox window and then went to "https://www.google.com" and It opened as secure. See my enclosed sceen shot.

-Note just as I was posting this message firefox crashed and I had to retype the message. -Crash ID 31cbf8d6-7f5a-4a0c-b709-2278e1180709 has been submitted.

See screenshots. A detail that may or may not be related: I have disabled cache from about:config (browser.cache.disk.enable and browser.cache.memory.enable) because enabling these makes Firefox crash as soon as it is opened (https://support.mozilla.org/en-US/questions/1180306).

Also this issue happens on Chrome as well, but does not happen on Microsoft Edge browser.

Things I have already tried: 1. Enable/disable hardware acceleration 2. Update gpu drivers to latest 3. Switch between the onboard gpu (Intel HD 4600) and discrete (Nvidia 840M) 4. Refresh Firefox <-- the first video on Youtube plays fine after refreshing Firefox, but after this the problem is back. 5. Disable all add-ons/try safe mode 6. Try the suggestions from Fixing common audio/video issues page (https://support.mozilla.org/en-US/kb/fix-common-audio-and-video-issues) and other related pages that I was suggested when I entered this question.

None of these solutions have worked. Appreciate any help/ideas. Thanks!

Recently, I have been having issues with one website not playing any content. I'm running Firefox 61, with Ublock Origin, Https Everywhere, and Adblock Plus. I've tried removing those extensions, and still can't get it to work. I've only had this issue with the one website, which works fine on Chrome. Even started in safe mode, but still no luck.

Am I missing a step, or do I have something set wrong? Any ideas are welcome. Respectfully, Brts96

It seems that Mozilla has gotten rid of the DESCRIPTION window when you right click on a bookmark's properties. This was done in July for the Mac version of Firefox and with Ver. 62.0 for Windows.

No warning was given and there are a lot of complaints on the Mac version forum about this change. Again with Windows there was no warning that this MAJOR change was going to take place.

Like MANY other people I use the DESCRIPTION window to store extensive information about a given webpage. You can imagine my shock this morning when I went to retrieve some info and the window was gone. A little digging online found the complaint thread on the Mac change.

I have no idea why this was done. If it was for some security reason then it is understandable........the change that is, not t he way it was handled.

There are solutions given on the Mac thread on how to use another companies add-on to show the past saved descriptions. They are still in the Mozilla data files but are not shown in Ver. 62. You can also do an EXPORT to a .html file and then open the descriptions in the browser. Or you can reinstall Ver. 61.x from the archives and set it to NOT check for updates. This is what I did for the moment.

PLEASE bring back the DESCRIPTION window in bookmark properties. This is absolutely nuts to have to experience what I went through this morning sorting this all out.

BH Davis

Why yandex search is a default search for Ukraine? Why this bullshit is appears each time after updates (i should remove it each time)? How can I delete it from FF?

Hi,

I have a semi-useful add-on to hide fixed elements. Unfortunately, it can't keep them from loading, and some sites now have animated sticky elements, so I need to block them before they trigger migraines, not just hide them afterwards.

I've looked online, and can only ever find instructions for web designers to inflict these things, not for users to block these things. I am not a programmer, and I am not going to figure out how to block these things from instructions on how to inflict them, but I might be able to figure it out from code to hide them.

I was able to edit my Firefox desktop (shortcuts) icons to a custom image. All of a sudden, after repairing my system, I no longer see the "Change Icon" on the properties of any Firefox generated shortcuts.

All I get are shortcuts with the Firefox logo, I need to change them. Anyone know how?

I have custom icons for all my important shortcuts. They always showed my images, not the Firefox image. This is critical for me.

Assuming the image file has actually uploaded, you will see all of the Firefox shortcuts. They were ALL custom images until the other day.

Got message this morning that Firefox is running slow--true. Suggested Refresh and said bookmarks would be saved. Attempts to Restore bookmarks get error message saying unable to process backup file. Now what? Others have had this issue but there is no useful info on line.

I went to help. then missing lost bookmarks, then recover lost bookmarks, then it goes back to lost, and then again to recover. Where can I find them and get them back.

Since 61, Firefox is crashing multiple times per day. Mostly when I click links out of email, but not exclusively. Most disturbingly, I keep installing 61.0.2 and after a crash the version is always 61.0.1. I have repeatedly deleted everything to do with Firefox and reinstalled 61.0.2 from scratch and still it reverts to 61.0.1 on crashing. System is up-to-date. Security is up-to-date. Crashlog files don't contain a long ID at all - just a single 8ish digit number. I've given up on Firefox for now and using Safari. I don't really have a question - I'm just telling you that (a) Firefox is effectively unusable for me and (b) something very weird is going with the reverting to a different version.

Automatically add button resulted in badness. See attached file.

Note that when I opened Firefox, it wanted to upgrade back to 61.0.2 and I let it.

I notice that certificate library of Firefox is out-dated. Revoked certificates are still valid and second level certificates are not available like Trust Provide B.V. TLS RSA CA G1. You need to fix this because it is e security risk. I have just installed Firefox 61.0.1

Sync has stopped working. I have searched for a way to resolve this with no joy.

From a previous users thread I found this,

"Here are the steps to expedite the process:

   Install About Sync from https://addons.mozilla.org/en-US/firefox/addon/about-sync/, then open about:sync.
   In the “General Options” section at the top, choose “Actively looking for issues and want detailed logging”.
   Try to sync again.
   In the "Log Files and Diagnostics” section, click "download them as a zip file”, and either attach that file to a bug, or upload it to https://send.firefox.com or another file sharing service where we can access it. "

I installed the "About Sync" tool and ran it. Here is the Zip log,

https://drive.google.com/open?id=14uAGFzLAVLWnLaywQNhdtNm_IZ6r6JRr

I have selected the option to show the bookmark toolbar in the right click menu in blank space, and also in the customize window. I have used this many times on its own and in combination with restarting and logging off. The bookmark toolbar will not display. The bookmark toolbar is available through the bookmark menu but I want to see it as a toolbar.

By the way the option to show/hide the menu bar works correctly.

I've disabled all plugins but no improvement.

Yesterday I accepted a Firefox update and it's now on 61.0.2 (64bit)

Today I did a malware scan and it found three PUPs but no improvement after removal.

Please help. Thanks

• • • Edit

I have just noticed that the bokmark toolbar shows on a private browsing window but not the normal window.

Hello, Alt + D does not focus on the search bar, but displays the menu briefly and selects the File tab. I already cleaned up and restarted without addons. Both without success. How can this problem be solved?

So as the question states I keep getting the 'Gah! Your tab just crashed' I've used FF since day one and never had this problem. This is a fresh install on a fresh windows 7 install with my data folder copied over from other pc. Everything worked perfectly there.

At first this was happening on every page... especially major ones like Amazon, You Tube etc. Now it seems pretty much just centered on Facebook.

I tried this since I saw it mentioned many times for this issue. browser.tabs.remote.autostart = false browser.tabs.remote.autostart.2 = false

I just did the first one as the second is not in my about:config list. All this did was make FF crash on Facebook instead of just giving me the Gah page.

I've been dealing with this for days now and its frustrating as hell. BTW: ZERO problems on Chrome so its nothing on my computer.