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Favourite add-ons vanish between sessions

When I boot my computer lately,about three of my favourite FF (ver 33.1.1) add-ons are no longer installed.These include Lazarus,X-notifier,and Theme Font and Size Change… (læs mere)

When I boot my computer lately,about three of my favourite FF (ver 33.1.1) add-ons are no longer installed.These include Lazarus,X-notifier,and Theme Font and Size Changer.I can reinstall them manually,but it is becoming a pain to do so.I find that when I DO reinstall,the add-ons seem to remember my previous settings,such as X-notifier,which still has my Hotmail accounts and passwords when I reinstall it. Please advise,thanks!

Stillet af Newbeak for 6 år siden

Besvaret af jscher2000 for 6 år siden

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Was bookmarking and backed up on arrow too far-list of bookmarks gone.

I was trying to add an entry to my bookmarks.The drop down list of my many bookmarks appeared. I scrolled upwards with the arrow at the right hand side to find the folder… (læs mere)

I was trying to add an entry to my bookmarks.The drop down list of my many bookmarks appeared. I scrolled upwards with the arrow at the right hand side to find the folder where I wanted to save the bookmark. Suddenly, the 'screen' of bookmarking changed. Now when I try to bookmark all I see , when I click the 'down' arrow are

Bookmarks Toolbar Bookmarks Menu Unsorted Bookmarks

Sometimes, when I try to bookmark, I also see a few unrelated folders,but I cannot scroll these either.

Stillet af Aless6 for 6 år siden

Besvaret af FredMcD for 6 år siden

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Extensions dissappear in Firefox 33.1.1

The issue occured two days ago. After updating to Firefox 33.1, most of my extensions have dissappeared. List of extensions: NoScript, Adblock plus, Adblock plus pop-up a… (læs mere)

The issue occured two days ago. After updating to Firefox 33.1, most of my extensions have dissappeared. List of extensions: NoScript, Adblock plus, Adblock plus pop-up addon, Element hiding helper for Adblock plus, Multirow bookmarks toolbar, X-notifier, WOT, VKfox, вконтакте.ру downloader, Avast (switched off), Epubreader, Add to search bar.

My antivirus software: Avast 2015 free edition with all the updates.

Extensions which do not dissappear: Adblock plus, WOT, Epubreader, Avast online security (switched off).

What happens: yesterday I launched browser (Firefox 33.1) and found out that most of my extensions had dissappeared. I looked through Firefox system folders (Appdata/ and Program files/) - there were no signs of extensions, as if I had never installed them. I added them back. Surprisingly, all settings of extensions were okay. The next day this issue happened again. I thought it was some malware, so I ran antivirus checking. Avast found nothing. Next thing I thought of was: maybe Firefox does that itself? So, I installed all the extensions. Then I closed browser and immediately opened it again. Extensions were at their place. I thought that the issue was solved. Today, I switched my computer on, opened Firefox, guess what happened? Correct, no extensions (except for the four abovementioned ones). I re-installed Firefox, issue still exists. The only thing I found out - extensions dissappear with time. Today, my computer was switched on the whole day. I closed Firefox, left the computer for few hours. When I came back, there were no extensions, again.

What I am going to do now - check the system for malware again, with Dr.Web's CureIt utility. If it doesn't find anything, then, I will install the older version of Firefox and try it. Google Chrome works well, no problems with extensions (but I have only 2 installed for Chrome).

P.S. Almost forgot, bookmarks are okay, settings do not change, search engines are at their place too. But DuckDuckGo keeps appearing in list of search engines after uninstallation. So, I think that issue is in Firefox.

Stillet af haher2 for 6 år siden

Besvaret af the-edmeister for 6 år siden

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Settings for allowed add-ons downloads site list not saved.

Under about:preferences#security, you can choose what sites can download add-ons without you needing to allow it thru the Exceptions button by Warn Me When Sites Try To I… (læs mere)

Under about:preferences#security, you can choose what sites can download add-ons without you needing to allow it thru the Exceptions button by Warn Me When Sites Try To Install Add-ons

The defaults are; marketplace.firefox.com and addons.mozilla.org

But every time Firefox is restarted, this list is deleted. Even resetting Firefox does not fix this. I deleted the prefs.js file, but no joy. I checked, and found this enter in the file, but it will not display when Firefox is started.

dom.mozApps.signed_apps_installable_from;https://marketplace.firefox.com

I even downgraded from Firefox 34.0.5 to 33.1.1 but the issue is still there.

As far as I can tell, this is the only setting that is having trouble.

Stillet af FredMcD for 5 år siden

Besvaret af cor-el for 5 år siden

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Since upgrading to Firefox 33, The open sans font did not display correctly when specified by a website.

Some of the vertical lines in the fonts are double width like a mixture of bold and normal font weight. I have hardware accellaration disabled. The problem is not fixed w… (læs mere)

Some of the vertical lines in the fonts are double width like a mixture of bold and normal font weight. I have hardware accellaration disabled. The problem is not fixed when I change default font settings. The problem is not resolved be resetting zoom to 0.

Inspect Element identifies the problem happens when the website selects open Sans. If I stop sites selecting fonts and force the defaults I don not get the problem. Therefore the problem is with Firefox 33.1 rendering certain fonts specified by websites.

My machine is windows vista and Open Sans is not shown in the font list. However this was not a problem with previous versions of Firefox.

I did need to do a reset of firefox parameters during the upgrade to 33 so maybe ther eis some other parameter which needs changing to help render fonts which are not loaded on the machine?

Stillet af saewulf for 6 år siden

Besvaret af finitarry for 6 år siden

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Firefox is not accepting my mouse interaction

Firefox is not allowing me to interact with certain elements on webpages. Here is a list of some of the websites that I have trouble with: - http://railsapis.codeschool.c… (læs mere)

Firefox is not allowing me to interact with certain elements on webpages. Here is a list of some of the websites that I have trouble with:

- http://railsapis.codeschool.com/levels/1/challenges/1 and http://railscasts.com/episodes/417-foundation?autoplay=true

 I can't use the video controls

- https://soundcloud.com/jo-o-anderson-1/loreen-euphoria

 I can't use the seekbar.

- http://yashry.com/search?q=iPhone

 The arrows of the price range slider don't drag. Instead, the underlying text is selected.

I tried using Firefox on a friend's Mac and it's working properly. I guess it's a problem with an entry in my about:config, but I don't even know what to search for to describe this problem.

I'm using Firefox 33.1.1 on Mac OS X 10.10.1 (14B25).

Stillet af RaMin0 for 6 år siden

Besvaret af RaMin0 for 6 år siden

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Problemas para instalar Firefox

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de i… (læs mere)

En mi Laptop estaba funcionado bien el navegador Firefox, hasta que mi proveedor de un Banco me exigió instalar un protector para el navegador por seguridad, después de instalado, comenzaron los problema, no me abría Firefox, procedí a limpiar el historial y la cookies, no funciono la limpieza, desinstale Firefox y lo instale de nuevo, al terminar la instalación, salió una aviso: NO SE PUEDE CARGAR SU PERFIL FIREFOX. PUEDE QUE ESTA INACCESIBLE O HAYA DESAPARECIDO. PERFIL DESAPARESIDO. Por favor me podrían ayudar con instrucciones para seguir usando tan maravilloso navegador? Gracias Saludos Omar Machado

Stillet af ORM for 5 år siden

Besvaret af FredMcD for 5 år siden

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Best option-reset or reinstall Firefox?

Because of an unresolved issue with my ISP and their email program (won't keep me logged in) it has been suggested that I reinstall Firefox which I think is a bit drastic… (læs mere)

Because of an unresolved issue with my ISP and their email program (won't keep me logged in) it has been suggested that I reinstall Firefox which I think is a bit drastic. My question is this- would I be better off using the reset feature of uninstall Firefox and do a clean install? I know that either way I will have to reinstall ad ons , plug ins and probably other stuff. So if it were you which option would you take? Thanks Bob

Stillet af FoulRift for 5 år siden

Besvaret af philipp for 5 år siden

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Refresh button too small, in wrong place

The refresh button in Firefox is too small, and in the wrong place. With Chrome it is left of the address bar and is an appropriate size. In Firefox, it is too small and … (læs mere)

The refresh button in Firefox is too small, and in the wrong place. With Chrome it is left of the address bar and is an appropriate size. In Firefox, it is too small and on the right size.

How can I increase the button size and move it to the left of the address bar?

Stillet af Zenoxio for 5 år siden

Besvaret af Zenoxio for 5 år siden

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Why does Firefox 33.1.1 require a User Account Control dialog before loading?

I am unable to stop FF from requiring the User Account Control dialog box before it will load. I uninstalled and reinstalled a clean copy, which worked the first time, an… (læs mere)

I am unable to stop FF from requiring the User Account Control dialog box before it will load. I uninstalled and reinstalled a clean copy, which worked the first time, and then re-established the UAC dialog on subsequent starts. This is incredibly annoying. It has never happened before with FF. How do I stop this behavior? I will stop using the damn program if this can't be fixed.

Stillet af ricger for 6 år siden

Besvaret af cor-el for 6 år siden

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Don't want the wide white area with 'options, etc.' at bottom of page, I've already got it at the top of the page.

The menu bar has file, edit, view, tools, bookmark, etc, I don't need it taking up an inch or MORE at the bottom below my tiles, they are already too tightly together. Th… (læs mere)

The menu bar has file, edit, view, tools, bookmark, etc, I don't need it taking up an inch or MORE at the bottom below my tiles, they are already too tightly together. Thanks.

Stillet af jslj for 6 år siden

Besvaret af the-edmeister for 6 år siden

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Firefox 33.1.1 (and earlier) makes font larger on BBC.co.uk/news site and doesn't refresh local weather daily - both work OK with Chrome

No other websites seem to be affected by this anomaly - I was about to castigate the BBC when I noticed it was fine using Chrome. The local weather update hasn't worked f… (læs mere)

No other websites seem to be affected by this anomaly - I was about to castigate the BBC when I noticed it was fine using Chrome.

The local weather update hasn't worked for a couple of months now - the font issue is about the last fortnight.

Stillet af aGnotherGnu for 6 år siden

Besvaret af philipp for 6 år siden

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Unable to access Gmail from Firefox, using my Windows 8.1 laptop

Hi, I have FVD Speed dial and Eversync installed on my Windows 7 laptop, which I've been using for ages now and never had any problems whatsoever. One of my speed dials … (læs mere)

Hi,

I have FVD Speed dial and Eversync installed on my Windows 7 laptop, which I've been using for ages now and never had any problems whatsoever. One of my speed dials is for my Gmail account, but I cannot get into my email on my laptop that has Windows 8.1 installed from Firefox or Cyberfox even though I can do so without difficulty using Chrome and Opera. On this same laptop (running W8) all the rest of the speed dials are fine - it's only the Gmail one that won't work and I get the following message:

"The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

I have tried every single troubleshooting guide I can find (including going into about:config and making changes there) but to no avail and it doesn't seem (from what I've read) that anyone else has this perculiar problem that I'm experiencing.

As Gmail is one of the speed dials I use the most, it's getting really frustrating and I love this browser so don't want to have to ditch it, but if I can't get this fixed I'm afraid I'm going to have to.

Can anyone help me please?

Thanks

Stillet af SMae64 for 6 år siden

Besvaret af philipp for 6 år siden

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Why am I having so much trouble signing in to Mozilla

Every time I try to sign in it will not take username and password so I have to change it and then I forget what I changed it to. Also why can't I watch videos on facebo… (læs mere)

Every time I try to sign in it will not take username and password so I have to change it and then I forget what I changed it to.


Also why can't I watch videos on facebook I can with Internet Explorer Windows 7

Stillet af samnbrand3 for 5 år siden

Besvaret af the-edmeister for 5 år siden

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tried to change search engines in firefox 34 and lost all of them and could not get them back, finally went back to version 33.how do you fix that problem

I did not want yahoo as my default search engine. I want to be able to pick and choose as always. When i clicked on a different search engine i lost all functionality of … (læs mere)

I did not want yahoo as my default search engine. I want to be able to pick and choose as always. When i clicked on a different search engine i lost all functionality of the search bar and it became blank.I,ve gone back to 33 till i can get a fix for the problem. I would appreciate your help.

Stillet af scrapper for 5 år siden

Besvaret af FredMcD for 5 år siden

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Whenever I update FireFox all my ID's and Passwords vanish from Password Manager

For several recent updates of FireFox all my ID's and passwords (saved in password manager) disappear. I have been able to retrieve them by swapping one or more of three … (læs mere)

For several recent updates of FireFox all my ID's and passwords (saved in password manager) disappear. I have been able to retrieve them by swapping one or more of three files from a previous version ("Key3.db", "Logins.json", & "Prefs.js") UNTIL THE LAST THREE OR FOUR UPDATES. This fix no longer works and I am therefore reluctant to update any more. I would like to know... a) Has this bug been fixed? b) If it hasn't, how can I store my ID's & Passwords elsewhere so I can quickly re-install them or at least see them in a list so I can manually copy them all back in again? c) How can I stop an annoying pop-up telling me to update FireFox (other than by updating it)?

I have used FireFox happily for many years but this problem is very annoying and I am looking to change (very reluctantly) to some other browser if another update loses all ID's & Passwords and I have to re-install an older version to get them back. Please help if you can -- and thanks for considering this problem.

Stillet af rickchat for 5 år siden

Besvaret af FredMcD for 5 år siden

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Kept getting sync error message for the past few days

I haven't been able to sync my accounts for the past few days. Below is the error message: "Sync encountered an error while syncing: Firefox Sync server maintenance is un… (læs mere)

I haven't been able to sync my accounts for the past few days. Below is the error message: "Sync encountered an error while syncing: Firefox Sync server maintenance is underway, syncing will resume automatically. Sync will automatically retry this action."

My latest error log is below:

1416113749815	Sync.ErrorHandler	DEBUG	Flushing file log.
1416113749817	Sync.Service	DEBUG	Exception: Login failed: error.sync.reason.serverMaintenance No traceback available
1416113749817	Sync.Service	DEBUG	Not syncing: login returned false.
1416113749817	Sync.Status	DEBUG	Status.service: error.login.failed => success.status_ok
1416113749821	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416113749821	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416113749840	Sync.ErrorHandler	DEBUG	Log cleanup threshold time: 1415249749840
1416113749844	Sync.ErrorHandler	DEBUG	No logs to clean up.
1416114123789	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416114123791	Sync.ErrorHandler	DEBUG	Beginning user-triggered sync.
1416114123791	Sync.Service	DEBUG	User-Agent: Firefox/33.1.1 FxSync/1.35.0.20141113143407.
1416114123791	Sync.Service	INFO	Starting sync at 2014-11-15 21:02:03
1416114123792	Sync.Service	DEBUG	In sync: should login.
1416114123792	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416114123792	Sync.Status	DEBUG	Status.service: success.status_ok => success.status_ok
1416114123793	Sync.Service	INFO	Logging in the user.
1416114123793	Sync.Service	DEBUG	Caching URLs under storage user base: https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/
1416114123795	Sync.BrowserIDManager	DEBUG	_ensureValidToken already has one
1416114124226	Sync.Resource	DEBUG	mesg: GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/info/collections
1416114124227	Sync.Resource	DEBUG	GET success 200 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/info/collections
1416114124227	Sync.Service	DEBUG	Fetching global metadata record
1416114124227	Sync.Service	DEBUG	Weave Version: 1.35.0 Local Storage: 5 Remote Storage: 5
1416114124227	Sync.Service	INFO	Sync key is up-to-date: no need to upgrade.
1416114124227	Sync.Service	DEBUG	Fetching and verifying -- or generating -- symmetric keys.
1416114124227	Sync.Service	INFO	Testing info/collections: {"prefs":1415684960.1,"tabs":1416002806.09,"clients":1415999571.59,"crypto":1411776108.31,"meta":1413417019.06,"bookmarks":1415995802.11,"addons":1415981896.19}
1416114124227	Sync.CollectionKeyManager	INFO	Testing for updateNeeded. Last modified: 0
1416114124227	Sync.Service	INFO	collection keys reports that a key update is needed.
1416114124228	Sync.BrowserIDManager	DEBUG	_ensureValidToken already has one
1416114124424	Sync.Resource	DEBUG	mesg: GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/storage/crypto/keys
1416114124424	Sync.Resource	DEBUG	GET fail 503 https://sync-129-us-west-2.sync.services.mozilla.com/1.5/9195458/storage/crypto/keys
1416114124425	Sync.Status	DEBUG	Status.login: error.sync.reason.serverMaintenance => error.login.reason.server
1416114124425	Sync.Status	DEBUG	Status.service: success.status_ok => error.login.failed
1416114124425	Sync.ErrorHandler	DEBUG	Got Retry-After: 3600
1416114124425	Sync.Status	DEBUG	Status.login: error.login.reason.server => error.sync.reason.serverMaintenance
1416114124425	Sync.Status	DEBUG	Status.service: error.login.failed => error.login.failed
1416114124425	Sync.SyncScheduler	DEBUG	Got backoff notification: 3600000ms
1416114124425	Sync.SyncScheduler	DEBUG	Fuzzed minimum next sync: 1416117724425
1416114124425	Sync.Service	WARN	Got status 503 fetching crypto keys.
1416114124425	Sync.Service	WARN	Failed to fetch symmetric keys. Failing remote setup.
1416114124425	Sync.Service	WARN	Remote setup failed.
1416114124425	Sync.SyncScheduler	DEBUG	Clearing sync triggers and the global score.
1416114124426	Sync.SyncScheduler	DEBUG	Next sync in 4079084.8112176084 ms.

Stillet af v4ever for 6 år siden

Besvaret af philipp for 6 år siden