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i have installed both DOWNLOAD HELPER & YOUTUBE VIDEO AND AUDIO DOWNLOAD (are they the same) and neither appear as an icon nor appear on YOUTUBE video window.

I have exited and re-entered firefox several times and also rebooted. Still no icons for the downloader(s). When I locate on Youtube a video and begin playing it, I stil… (læs mere)

I have exited and re-entered firefox several times and also rebooted. Still no icons for the downloader(s). When I locate on Youtube a video and begin playing it, I still see no way to invoke either YOUTUBE VIDEO & AUDIO DOWNLOADER or DOWNLOAD HELPER (are they the same add-on?). I also went into Firefox Options to see if some setup is keeping these add-ons from working; could see nothing of use. The Translator and Nimbus Screenshots add-ons --offered in the same Mozilla email as additional add-ons to the Downloader-- installed with no problem and their icons appear on the masthead. Thanks in advance for your thoughts

Stillet af orinhood for 6 år siden

Besvaret af FredMcD for 6 år siden

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Recently a "New Tab" opens when I open Firefox; also pop up adds are appearing when I use Firefox. How do I disable these?

the New Tab has large icons, Face Book is one and there are others. I don't want to disable pop ups in general, just this new ad bar that just started appearing across th… (læs mere)

the New Tab has large icons, Face Book is one and there are others. I don't want to disable pop ups in general, just this new ad bar that just started appearing across the bottom of every page or tab that I access with Firefox.

Stillet af theta-art for 6 år siden

Seneste svar af FredMcD for 6 år siden

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Connection timed out on website. Tried clearing cache/cookies. No proxy. Internet Explorer. Still unable to access. Please help. Website is working.

I get Connection Timed Out on these websites: energy-medicine-software.com and energy-medicine.info. I tried clearing the cache/cookies. I put in No Proxy. I tried Int… (læs mere)

I get Connection Timed Out on these websites: energy-medicine-software.com and energy-medicine.info. I tried clearing the cache/cookies. I put in No Proxy. I tried Internet Explorer and still unable to access. I rebooted my computer. I know that this website is active because I contacted the webmaster and he says that it's active at his end. What else can I do to access this site? Thanks!

Stillet af Healthe for 6 år siden

Besvaret af cor-el for 6 år siden

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I keep getting javascript errors about that start "chrome:/browser" but I uninstalled Chrome

I had Chrome at one time. HATED IT. Uninstalled it (I hope). But I keep getting javascript errors that refer to chrome. I've even gone into the registry and edited out a… (læs mere)

I had Chrome at one time. HATED IT. Uninstalled it (I hope). But I keep getting javascript errors that refer to chrome.

I've even gone into the registry and edited out anything I could find that referenced chrome - I *STILL* get these errors. When they come up, it freezes Firefox. I have to close the browser and restart in order to continue to use Firefox.

Suggestions???

Stillet af n9wys for 6 år siden

Seneste svar af n9wys for 6 år siden

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How to fix a glitch that nothing has been able to solve

When I'm using Google+ Hangouts, after a while the window starts glitching out. When I mouse over anything clickable the chat scrolls up by itself, the chat box moves hal… (læs mere)

When I'm using Google+ Hangouts, after a while the window starts glitching out. When I mouse over anything clickable the chat scrolls up by itself, the chat box moves halfway up the window and the video/webcam area goes half black/white then it all goes back to normal a split second later. This keeps happening until I refresh, but then it starts happening again. http://i7.minus.com/iFkcflNZvwmx5.png That's a screenshot of how it looks.

Nothing I've tried has solved it. I've reset firefox, re-installed, created new profiles, restarted my computer, all my drivers are up to date, my memory and cpu usage is minimal. Everything else works fine it's just this that doesn't.

Stillet af Ren-chon for 6 år siden

Seneste svar af cor-el for 6 år siden

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Was bookmarking and backed up on arrow too far-list of bookmarks gone.

I was trying to add an entry to my bookmarks.The drop down list of my many bookmarks appeared. I scrolled upwards with the arrow at the right hand side to find the folder… (læs mere)

I was trying to add an entry to my bookmarks.The drop down list of my many bookmarks appeared. I scrolled upwards with the arrow at the right hand side to find the folder where I wanted to save the bookmark. Suddenly, the 'screen' of bookmarking changed. Now when I try to bookmark all I see , when I click the 'down' arrow are

Bookmarks Toolbar Bookmarks Menu Unsorted Bookmarks

Sometimes, when I try to bookmark, I also see a few unrelated folders,but I cannot scroll these either.

Stillet af Aless6 for 6 år siden

Besvaret af FredMcD for 6 år siden

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Firefox 36.0.1 will not start on Yosemite 10.10.2 even with clean install.

Firefox 35.0.1 will not start on Yosemite 10.10.2 even with clean install either. I'm using v33.1 because it's the only one that will start. I think v34 worked too, but… (læs mere)

Firefox 35.0.1 will not start on Yosemite 10.10.2 even with clean install either. I'm using v33.1 because it's the only one that will start. I think v34 worked too, but I don't have a copy to test. I happened to still have v33.1 on a backup disk! The last "crash" in my library was 5/24/14 and was for a version older than 33 (31 I think).

The Dock icon for Firefox goes up once then returns to the dock, nothing else that I can find happens! This is in the console log: 3/16/15 18:05:22.620 com.apple.xpc.launchd[1] (org.mozilla.firefox.182928[11568]) Service exited with abnormal code: 255 This is the console log for v35: 12/13/14 08:06:01.521 com.apple.xpc.launchd[1]: (org.mozilla.firefox.48312[6679]) Service exited with abnormal code: 255

I have Message Inspector info, but the "Add images:" below will not let me upload a .tiff or a .pdf. I get the following error: "Error uploading image Invalid or no image received."

I and I can't figure out how to copy and paste the text.

Stillet af cmonsen for 5 år siden

Seneste svar af cmonsen for 5 år siden

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Extensions dissappear in Firefox 33.1.1

The issue occured two days ago. After updating to Firefox 33.1, most of my extensions have dissappeared. List of extensions: NoScript, Adblock plus, Adblock plus pop-up a… (læs mere)

The issue occured two days ago. After updating to Firefox 33.1, most of my extensions have dissappeared. List of extensions: NoScript, Adblock plus, Adblock plus pop-up addon, Element hiding helper for Adblock plus, Multirow bookmarks toolbar, X-notifier, WOT, VKfox, вконтакте.ру downloader, Avast (switched off), Epubreader, Add to search bar.

My antivirus software: Avast 2015 free edition with all the updates.

Extensions which do not dissappear: Adblock plus, WOT, Epubreader, Avast online security (switched off).

What happens: yesterday I launched browser (Firefox 33.1) and found out that most of my extensions had dissappeared. I looked through Firefox system folders (Appdata/ and Program files/) - there were no signs of extensions, as if I had never installed them. I added them back. Surprisingly, all settings of extensions were okay. The next day this issue happened again. I thought it was some malware, so I ran antivirus checking. Avast found nothing. Next thing I thought of was: maybe Firefox does that itself? So, I installed all the extensions. Then I closed browser and immediately opened it again. Extensions were at their place. I thought that the issue was solved. Today, I switched my computer on, opened Firefox, guess what happened? Correct, no extensions (except for the four abovementioned ones). I re-installed Firefox, issue still exists. The only thing I found out - extensions dissappear with time. Today, my computer was switched on the whole day. I closed Firefox, left the computer for few hours. When I came back, there were no extensions, again.

What I am going to do now - check the system for malware again, with Dr.Web's CureIt utility. If it doesn't find anything, then, I will install the older version of Firefox and try it. Google Chrome works well, no problems with extensions (but I have only 2 installed for Chrome).

P.S. Almost forgot, bookmarks are okay, settings do not change, search engines are at their place too. But DuckDuckGo keeps appearing in list of search engines after uninstallation. So, I think that issue is in Firefox.

Stillet af haher2 for 6 år siden

Besvaret af the-edmeister for 6 år siden

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How can I resolve an issue with Firefox suddenly having a problem with the Security Certificate at my default Homepage of my Outlook.com mail inbox?

I have set up my Outlook.com email acount Inbox as my Firefox Home page. I work on my Desktop PC everyday and sign in to the inbox everyday. On opening today, I find that… (læs mere)

I have set up my Outlook.com email acount Inbox as my Firefox Home page. I work on my Desktop PC everyday and sign in to the inbox everyday. On opening today, I find that I get a return of a long message stating in summary that Firefox does not like the Securuty Certificate of the site and to "get out of here". There is absolutely no problem with entering any other site.

To enter my Outlook.com Inbox, I can do so by Googling Outlook.com and choosing the "Sign In" option and it will immediately enter my inbox even without having to enter all the Username and passwords, implying that there is nothing wrong with the Cookies held on the PC.

I have tried removing it from my bookmarks and then on opening my Inbox, re-saving it as my Homepage etc. I have tried deleting all the cookies for that page, successfully, but without any change to this behaviour. So, the question is why has this happened overnight, having used it so successfully for so long (4815 visits, apparently) and what can be done to resolve it? (Firefox automatically updated, v33.1. Windows 7).

Stillet af DB4RC for 6 år siden

Seneste svar af DB4RC for 6 år siden

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Browser freezes a lot.

Browser freezes up periodically and gives a (not responding) error. If I force close the program I get a "Firefox has stopped working" popup, and then a second popup that… (læs mere)

Browser freezes up periodically and gives a (not responding) error. If I force close the program I get a "Firefox has stopped working" popup, and then a second popup that says "Plugin Container for firefox has stopped working". It happens constantly, whether I have 1 tab open or 10. It seems to especially happen if I load up a Youtube or Imgur page. Is there something to be done about this?

This question was addressed earlier in the year here: https://support.mozilla.org/en-US/questions/1012101?esab=a&s=&r=0&as=s

but the problem has returned with a vengeance, for no reason that I can figure out. Below are my 5 most recent crash reports- it's worth noting that there are FAR less crash reports than incidents of crashing. This is happening multiple times per day, every day.

bp-5b003e04-6e32-4546-8d77-dfb022141120 bp-38530d19-4f14-43eb-933f-330092141109 bp-6c48dfe2-d0e7-4b73-8547-42b4d2141109 bp-309a167c-4a9c-4086-be6c-911552141109 bp-82c008dc-1e28-4783-8c09-7474c2141109

Stillet af asbls for 6 år siden

Seneste svar af FredMcD for 6 år siden

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adobe flash player crashes or hangs!

Ok, so whilst using Firefox, lately adobe flash player has been crashing upon opening a YouTube video. This could be when i click a video and the new page opens and freez… (læs mere)

Ok, so whilst using Firefox, lately adobe flash player has been crashing upon opening a YouTube video. This could be when i click a video and the new page opens and freezes, or when I actually get to the video but it then crashes. Alongside this, sometimes the videos are delayed to start, as in the video starts bufferng but doesn't actually start playing until later.

I've tried many proposed solutions but none seem to have worked

(Tried: New profile Clean Install Clear cache,cookies, etc.. Disable plugins Addons (video without flash, etc...) Protected mode (for FF and Flash) Virus scans (had nothing bad that was scanned) Disable/ Enable hardware acceleration Updating Flash (i'm using the latest version... 15.0.0.233)

Alongside this, i've tried using Chrome which also gives similar results, crash, hanging or the video delay at the start.

What could be wrong?


Heres a crash report i submitted (the latest one)

https://crash-stats.mozilla.com/report/index/a34c35d8-0588-4dd1-8ae9-7e0412141122

Stillet af Tempting for 6 år siden

Seneste svar af FredMcD for 6 år siden

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Settings for allowed add-ons downloads site list not saved.

Under about:preferences#security, you can choose what sites can download add-ons without you needing to allow it thru the Exceptions button by Warn Me When Sites Try To I… (læs mere)

Under about:preferences#security, you can choose what sites can download add-ons without you needing to allow it thru the Exceptions button by Warn Me When Sites Try To Install Add-ons

The defaults are; marketplace.firefox.com and addons.mozilla.org

But every time Firefox is restarted, this list is deleted. Even resetting Firefox does not fix this. I deleted the prefs.js file, but no joy. I checked, and found this enter in the file, but it will not display when Firefox is started.

dom.mozApps.signed_apps_installable_from;https://marketplace.firefox.com

I even downgraded from Firefox 34.0.5 to 33.1.1 but the issue is still there.

As far as I can tell, this is the only setting that is having trouble.

Stillet af FredMcD for 6 år siden

Besvaret af cor-el for 6 år siden

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Saved passwords disappeared after forced reboot of the system.

As I said. After force reboot of the system the list of all my passwords was cleaned up. Bookmarks are ok. FF was closed, before reboot. Any ideas how to return them ? … (læs mere)

As I said. After force reboot of the system the list of all my passwords was cleaned up. Bookmarks are ok. FF was closed, before reboot. Any ideas how to return them ?

Stillet af Ishini for 6 år siden

Besvaret af Ishini for 6 år siden

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Since upgrading to Firefox 33, The open sans font did not display correctly when specified by a website.

Some of the vertical lines in the fonts are double width like a mixture of bold and normal font weight. I have hardware accellaration disabled. The problem is not fixed w… (læs mere)

Some of the vertical lines in the fonts are double width like a mixture of bold and normal font weight. I have hardware accellaration disabled. The problem is not fixed when I change default font settings. The problem is not resolved be resetting zoom to 0.

Inspect Element identifies the problem happens when the website selects open Sans. If I stop sites selecting fonts and force the defaults I don not get the problem. Therefore the problem is with Firefox 33.1 rendering certain fonts specified by websites.

My machine is windows vista and Open Sans is not shown in the font list. However this was not a problem with previous versions of Firefox.

I did need to do a reset of firefox parameters during the upgrade to 33 so maybe ther eis some other parameter which needs changing to help render fonts which are not loaded on the machine?

Stillet af saewulf for 6 år siden

Besvaret af finitarry for 6 år siden

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Adobe Flash player is up to date, but it continues to crash every time we open Firefox.

Each time we access the internet Fire Fox and it begins connecting to YAHOO, we experience a delay and then get the message that Adobe Flash player plugin has crashed. I… (læs mere)

Each time we access the internet Fire Fox and it begins connecting to YAHOO, we experience a delay and then get the message that Adobe Flash player plugin has crashed. I checked and we are up to date with flash player. We end up continuing without having the plugin working, which means we cannot access some things and it seems to slow down our computer. How do we fix this problem?

Stillet af wickeye for 6 år siden

Seneste svar af finitarry for 6 år siden

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SOMEHOW, YAHOO HAS TAKEN OVER MY HOME PAGE AND I CANNOT RESET IT; CAN ANYONE HELP PLEASE?

Yahoo Search has completely taken over my computer. I cannot reset my home page as it has the location to do so grayed out and accessible. I am only somewhat literate w… (læs mere)

Yahoo Search has completely taken over my computer. I cannot reset my home page as it has the location to do so grayed out and accessible. I am only somewhat literate with computer navigation but surely someone in the Firefox world has experienced this phenomenon before and has a solution.

My operating system is Windows XP Pro. My current version of Firefox is 31.1.1

Any assistance would be greatly appreciated.

Stillet af c13563 for 6 år siden

Besvaret af jscher2000 for 6 år siden

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Firefox is not accepting my mouse interaction

Firefox is not allowing me to interact with certain elements on webpages. Here is a list of some of the websites that I have trouble with: - http://railsapis.codeschool.c… (læs mere)

Firefox is not allowing me to interact with certain elements on webpages. Here is a list of some of the websites that I have trouble with:

- http://railsapis.codeschool.com/levels/1/challenges/1 and http://railscasts.com/episodes/417-foundation?autoplay=true

 I can't use the video controls

- https://soundcloud.com/jo-o-anderson-1/loreen-euphoria

 I can't use the seekbar.

- http://yashry.com/search?q=iPhone

 The arrows of the price range slider don't drag. Instead, the underlying text is selected.

I tried using Firefox on a friend's Mac and it's working properly. I guess it's a problem with an entry in my about:config, but I don't even know what to search for to describe this problem.

I'm using Firefox 33.1.1 on Mac OS X 10.10.1 (14B25).

Stillet af RaMin0 for 6 år siden

Besvaret af RaMin0 for 6 år siden