Firefox Community Forum

Since the last update, the firefox taskbar icon is showing a strange shopping card icon? How can I remove it? I am not shopping with Firefox, I am using it as my web browser.

I have a bookmark folder with 12 entries. In the bookmark manager, I see all 12 entries. when I select the bookmark folder from the toolbar, the drop down menu only lists four entries,

For years I have clicked on the clear history, clear data and manage data on the settings page in privacy and security--directly after leaving every website, just to be sure...now nothing is happening when I click on them. FF is up to date and nothing is different (that I know of).

Please help. Thank you.

I found 'chromeasia.com' autocompleting in the Firefox address bar upon typing 'ch'. I searched History for this and there was no sign of it. I cleared all history data, rebooted, ran a disk cleanup and find that 'chromeasia.com' stil autocompletes upon typing 'ch' in the address bar.

Any suggestions or advice on how to clear this would be warmly appreciated. Thanks. Stephen

Firefox detected a potential security threat and did not continue to myccp.ccp.edu. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

Hello.

After the recent update that added profiles to Firefox I have gotten them working on my personal computer but not on my work pc.

The option for creating profiles showed up once when launching the browser but I had to dismiss it at the time. Now I can't find the option to create profiles any more, I have followed the guides that mozilla have put out but the option physically is not there.

I have also tried reinstalling Firefox but that also did not work.

what do?

Thanks.

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Problem: Cannot clear history from Firefix Started with Menu and clear recent history. Looked everyplace there was information about history. Tried removing individual entries. Ran Malwarebytes. Dell XPS 8960 with Windows 11 less than one year old. No response with any steps I take. Also, there are no error messages. I am unable to clear history no matter which tools I use. No error messages. All the suggestions I tried had no effect. Used Troubleshoot Mode in Firefox.

Oddly, I tried my older Dell Inspiron 3650, with Windows 10, and clear history works like it should. 

Used Troubleshoot Mode in Firefox. So far, all the advice goes down the same path; history, clean recent history, manage history, etc.. Tried refreshing and today I deleted Firefox app and reloaded. No improvement. Results same with Verify Integrity > Task: checkIntegrity - Unable to fix corruption, places.sqlite will be replaced on next startup > Task: checkCoherence - The task queue was cleared by an error in another task. > Task: expire - The task queue was cleared by an error in another task. > Task: vacuum - The task queue was cleared by an error in another task. > Task: stats - The task queue was cleared by an error in another task. > Task: _refreshUI - The task queue was cleared by an error in another task. Please help... Rangercarol

This falls under: Accesibility, or passswords, or privacy & security... Or, this fumbducker shosn't doe nit. Anyhow, if you've more smarts and knowledge than me, I need to solve the above mentioned problem. Many thanks.

Hello there, today was released a new version of firefox. downloading it not only crashed my computer, it also removed all my history and bookmarks. is there any way to revert this?

Hello, I am facing an issue while playing YouTube videos in Firefox. The videos are lagging and not playing smoothly, even though my internet connection is fine. Please help me fix this problem.

I was resetting my password entered my email code recovery key it didn't ask for my authenticator got an error invalid token then after retrying it asked for email and authenticator but not the recovery key the account now says I have no key

Just built a new PC and using Win11. I like to have a pinned tab in Firefox playing some kind of media to have background noise. Since new build, whenever I am not 'focused' on that tab and doing other tasks, audio from that tab will cut/fade in and out.

I've been working on this for 16 hours. I've googled, binged, even yahooed. No answers. Checked and rechecked all settings, both system and browser. Uninstalled/Reinstalled *many* applications, including Firefox. My OCD won't let me rest till I have this solved.

Thanks for the help.

Something very bad happened to me today (11/3)....

Firefox 144.0.2 was installed on 10/30/25, and everything has been fine until today. I don't know why or how, but ALL of my OPEN tabs (of which I have many--and have it fixed so they always re-open when Firefox starts), ALL went away.

In reading conventional steps to recover such from sessionstore-backups, those instructions sounded straightforward. However, even though ALL FIREFOX PROCESSES were ended, I could not copy the contents of the sessionstore-backups folder nor could I delete anything--EVEN THOUGH I am the owner.

Even after providing Admin perms.

I could get rid of profiles.ini, which initially proved diasterous, because then Firefox thought I was brand new, so ALL of my passwords saved through Firefox these many years, went "poof".

Fortunately, I was able to get that back, but I still cannot get all of my tabs back, and conventional instructions to do so aren't working.

After recovering from my heart attack for initially losing my passwords, I am breathing a little better right now, but it sure would be nice to get all of my open tabs back again. I don't know why I am not able to manipulate the files within sessionstore-backups. I think if I could eliminate the files in that folder EXCEPT for upgrade.jsonlz4-20251027123126, which possesses a 10/29/25 date, these should be the open tabs just before the 144.0.2 installation, and all should be right with the world, once more.

I have performed/examined many steps offered under this category, but most assume I can copy them elsewhere for safe-keeping and/or removing all but the one I want Firefox to "use". Because something is preventing me from doing this, though, I am being stymied in what ought to be the solution. As a test, I was able to copy files from a much older profile--so I can prove the basic steps SHOULD HAVE worked. Unfortunately, I cannot do the same with THE (more recent) folder in question. I can't get rid of parent.lock, either (and I have ensured no Firefox processes are running via Task Manager).

Repeatedly.

Something else is at work, here. Any help or assistance from community experts would be most helpful.

Thanks very much in advance.

-MG

Firefox updated to the latest version and it lost everything. All my saved passwords are gone, all my bookmarks, data, etc. It said I could sign in with my account and it would sync them and bring them all over, it didn't. I can't use the original profile because it says it's outdated, I don't even know if it's the correct profile anyway. What am I supposed to do?

Each time I open Firefox a black symbol appears in the upper right of the Firefox Icon. This began several days ago. What does the symbol mean? See attached image. Is there a way that I can remove this?