Firefox Community Forum

I have various shortcuts saved on the shortcut page comes up after logging in. Its set to 2 rows.. I use it every day. Used it this morning and working perfectly. Been out and when I came back the page is totally blank. I've tried sytem restore to 5th October but makes no difference. I use Windows 10 and read that Firefox are continuing to support Windows 10 I'm visually impaired and use a desktop PC with a large screen. I'm not PC techically knowledgeable. How do I restore my shortcuts or how do I re create them?

Things like, "set firefox as your default browser" and "open firefox when you start your computer?".

I don't want pop-ups from ANYBODY, but especially not from the browser. It defeats the whole purpose of blocking pop-ups if the browser itself is interrupting me with garbage I dont need.

How do I turn these off? There don't appear to be any settings, and every google search brings up disabling pop-ups for every other site.

hi in a new win 10 instal most text incl Fire Fox text is made up of letters [font] that are made of thin and thick lines [in the same letter]

i dont know if its a strange font or another problem, i have copied all "font" setting from my other pc where i dont have the problem.

also i cant get spell check to work here dsespite turning it on

its very distracting, would be very gratefull for any suggestones if any one can 

help thanks

I opened Firefox this morning and all of my pinned shortcuts have disappeared. Shortcuts are enabled in the settings. I checked the browser.newtabpage.pinned pref on the about:config and all of my pinned shortcuts are still there, but they're not appearing on the actual page itself. Are there any other settings that I'm not aware of?

I have a Firefox icon on my Windows11 desktop, Start, and one on the taskbar. If I click one either the Firefox icon on the desktop or Start I will get another icon on the task bar and I can do this over and over on my personal desktop getting many Firefox icons.

I just purchased a new Dell Windows11 desktop and have installed Firefox. I set it up just like my personal desktop and have icons on the desktop, Start, and taskbar but every time I click the Firefox desktop or Start icon I don't get a separate icon in the taskbar but they pile up behind the original Firefox on the taskbar. If the cursor hovers over the Firefox icon then I can see the multiple Firefox homepages that I generated.

I have searched for an answer to this problem but have been unsuccessful. I would really appreciate some thoughts on this issue. Firefox has been my one and only browser for many years and I love it 99% of the time, just not this one time. :-) Thank you in advance. Chuck Hall

I tried to open to a site WWW.RAFY-A.com this morning and got an alert it was not available, but, I am now unable to dismiss or close the following ATTENTION! messages. I did click on the "click here to secure your data! on the top two now it shows a yellow triangle which I'm still unable to close or dismiss. Could someone please explain how to get rid of these. I ran Dell Support Assist but I do not have a virus option. I have not rebooted yet as I wanted to clear this up first and then reboot. Thank you. Irene

Since yesterday, I have not been able to add new bookmarks. I want to add two new ones. (I can update or delete bookmarks.) I have read and tried the solution article (https://support.mozilla.org/en-US/kb/cant-add-change-or-save-bookmarks), but the fix did not work for me. I am using Windows 11 Pro (fully updated) and Firefox 143.0.1 (64-bit). By the way, Brave is my secondary browser. I can add the two new bookmarks in it without problems. Could someone provide a solution other than the one in the article that I have cited? Again, that solution did not work for me. Thank you.

Hello- Wondering how to turn off the "skip to main content" that continually pops-up on some web sites. This is a problem on a single Firefox installation and I cannot figure out which setting this could be.

Thanks in advance! -BD

Since the Tahoe upgrade I can't login to my google account because the 'Passkey' prompt that the system is supposed to automatically trigger, never eventuates as it used to in Sequoia. I am signed into my account on the same desktop using Safari but my preferred browser is Firefox, so this is quite frustrating.

Hi, Since the last update for Mozilla on the laptop (updated on 6/Oct/2025 - version 143.0.4 (64-bit)), all the shortcuts to websites in Firefox homepage I had pinned have disappeared. Also I can't add new shortcuts. I already have shortcuts enabled in Settings>Home>Firefox Home Content>Shortcuts.

Does anyone know how to solve this?

Kind regards.

Bárbara O.

Each day I get an email from Microsoft OneDrive with photos of the day, titled On this day"'. Clicking on a button titled "View all memories" on the email causes the photos from that day to appear as a new tab on Firefox. Perfect. Until a couple of weeks ago.

At that time, clicking on it caused the new tab to appear but no photos are displayed. The screen looks as if it's trying to load the pics, but nothing shows up. When I open up the OneDrive website directly, I can click on "Photos" and see ALL photos in my cloud account, and there is also a row at the top under the title "For You" which shows several clickable buttons titled "September <XXX>", "A new trip", "Revisiting <month XXX>", "Last week", etc. Clicking on each of those separately yields the same result as when I clicked on "View all memories" from the original email, which is that nothing is displayed but it appears to be trying.

Below the "For You" row is "All Photos" sections which has everything, but not organized like the "For You" row. It simply is the entire set of my pictures from which the "For You" buttons do their selection from.

I exchanged emails with the MS OneDrive support over several days, who made numerous suggestions, but none worked. We did determine, though, that the photos do appear seamlessly if I switch to Edge as the default browser, but I want Firefox as my default.

Because the photos did appear under a different browser, they suggested I contact Firefox, which I'm doing. And this is after I've tried all the suggestions contained in a google search I entered as: "firefox setting to allow microsoft onedrive photos of the day".

Understandably, I'm very frustrated and appreciate any suggestions anyone can provide. Thank you.

I PAID for "dark reader" I got the activation key but I cannot activate it because the instructions says go to "MORE" and there is NO "MORE"! I hunted all over the settings & extension & themes, but I cannot find anyplace to activate this extension. Did I just waste my money? I have poor vision, I NEED a dark page with white letters. Thanks to being a touch typist, I don't need to see the keybord or page to type but i can't see what I am typing on a dam w hite page! I now cannot click on "Email me when someone answers the threadil"

I signed into my firefox account on my wife's computer and now ALL of her bookmarks, passwords are mixed in with my data. I've signed out of both accounts on that computer. I've signed out and relogged in on my computer. This is not a temporary issue. All of her data is somehow in my account. This seems like a MAJOR security flaw of the software. Were both using Windows 11 computers.

The weather widget on my FireFox homepage, as well as the information when I type "weather" into the address bar shows me as in Montreal QC, Canada. But I am in New Hampshire, USA. When I try to type a different city name after clicking the 3 dots next to the widget and choosing change location the only cities that come up are Canadian cities.

I am not running any kind of VPN, and when I check my location with an IP lookup it shows me in the correct location, my locale settings in Windows are set the the US as well.

Thanks for any help!

The AccuWeather part of the Firefox homepage says I'm in Portland, Oregon, USA, but I'm not even in the same country. I tried to change it according to the directions I found earlier, but the only drop-down for my city was another city in the US but none in any other countries. So now I can't change my location. How do I change my location? It wasn't like this yesterday and I have no memory as to how it became "Portland, Oregon" since last night. I don't even have a VPN so it isn't that. How do I change it back to my area without using my exact location?

Здравствуйте. Сайты с сервисами от компании Яндекс не работают - не грузятся. Пробовал почистить куки, перезагрузиться, не помогает. Открыл в новом приватном окне, все заработало. В чём может быть дело? Работать в приватном окне - не удобно.

To whom it may concern,

I have attached a picture of the error message I get when trying to play a video. I know the website is not at fault as I can use your competitors browser (Chrome) and the videos play with no issue. I have also tried a few media player extensions with no success. Please help me find a solution so I do not need to use another browser. Thanks

Sam [email address]

Netflix stopped working with Firefox saying that an update is required. My Firefox and OS (Win11) are completely up to date.

Update required

Looks like your browser, operating system, or device is not supported. Please make some updates to access Netflix. Learn more about updates and requirements here.

Can't access your account? Contact us.

Is it possible to make a donation to Mozilla without providing so much personal information? I got a message on Firefox today asking for a donation, but when I tried to do that, I was asked for my home address. It's a general rule of internet marketing that people who use the internet would rather do anything than pay for something, so it's bad psychology to impose unnecessary conditions when you're asking for a donation. I don't have to provide my home address when I make donations to other organisations, so why does Mozilla need my home address? I apologize if this is the wrong place to ask this question, but I can't find anywhere else to ask it!

Thanks,

Shaun.