Firefox Community Forum

I can no longer use Firefox to access my banks website. I am told they have broken ties with Firefox. In the past, at times that website would exhibit odd behavior, sometimes attributed to the use of Firefox.

Firefox seems to have issues with various sites, particularly for me in the way of display irregularities.

I'm curious as to why.

I've noticed that Youtube videos on Firefox are far more washed out when compared to Google Chrome. HDR is enabled on my Monitor and in Windows 11; however, the issue is present for standard SDR videos as well. Any idea what is going on here?

Hi, whoever may read this ...

I asked friendly & helpful volunteer @jscher2000 a couple of days ago about the Strange Case of the Disappearing Bookmarks that suddenly befell me in FF last week.

Last night, the Bookmarks came back - or came back in part, so to speak. ~ ~ There are outstanding problems. I hope these too resolve themselves or can be resolved in the near future, as it is a bit debilitating.

So, what are my current issues/problems with Bkmrks in FF?

1) Can't search my Bookmarks any more.

I enter a search term in the Bkmrks Search box (whether all Bookmarks or a defined subsection/folder I have made) - never a response but blank (though I know that term is among bookmarks somewhere) - and then, the content list of that sub-folder of my Bookmarks even goes blank when I search there. (That content list returns when I click on another folder and back to that one, but that's not much consolation.)

2) Problem adding any new Bookmarks.

Though the "Bookmarks Star" lights up when I try to add a new Bkmrk - suggesting it has been saved - the new saves are nowhere visible among "Bookmarks". Not under the folder I chose to save them to (or tried), nor anywhere else I can see under Bookmarks, such as in the general folder.

3) Can't even Export Bookmarks any more - as html or in any other format.

I go to Manage Bookmarks, etc., and click "Export as html" ,,, nothing happens. There is no trace of an exported html or other file at the location where I decided to save the file.

(To explain what may be obvious: the point of the (attempted) Exportation on this occasion is to (try to) investigate, access the saved Bookmarks, retrieve the sites, etc.)

Can anyone help - or maybe offer solace that FF might fix itself or be fixed in the near future? Like I said, it's a bit debilitating for work, research and entertainment alike.

I should perhaps add that I prefer to use a laptop (HP) where possible.

Best wishes

Peter Shaw London

Before I used Firefox for browsing the web, but now when I try to go to indeed.com to search for a job all I get is a white screen, or when I go to pluto.tv to stream TV all I get is a black screen, can you please check what's going on and fix it, so I can start using Firefox again as my default browser.

Thanks.

I am a long time user of firefox, but over at least the last six months I find that I have to use another browser to log into or use various websites - and I find it very difficult to contact you to try to find remedy. Started out several months ago. Could not verify - captcha - had to use Brave to complete login to complete purchase of subscription. Happening more often as time passes. I can complete logins only when I switch to Brave or Vivaldi. Do not want to switch browsers, but becoming more and more likely.

Why is access to this site being blocked all of a sudden? I have been subscribing to this online newspaper for decades, and now within the last month I cannot load the page because of a security problem. Why is this happening? There is nothing wrong with the site.

This is one of the more annoying messages Firefox has recently added:

"Your browser is being managed by your organisation."

It is obviously wrong, because it is shown on a private Ubuntu 24.04 computer where I have myself installed Firefox from a tarball installation (Firefox version 142.0.1).

The about:policies page just shows: Homepage: URL "https://start.ubuntu-mate.org/"

  Locked	false
  StartPage	"homepage"

Why does Firefox give such obviously misleading information? All the other articles are not helpful at all either, some are talking about security software, some about malware.

This is an extremely user-unfriendly and confusing message: if security software is to blame, why does Firefox not tell what exactly is restricted? When malware changed something why does Firefox not tell what it changed? What even does the message actually imply, what is prevented what otherwise would work and why? What does the information shown on the about:policies page really tell me?

This is by the way shown when starting Firefox using an EMPTY directory for its profile (so making it use a brand new profile), running from a brand new installation directory extracted from a tar file. So what on earth makes it think it is "managed by my organization"?

There is no extension installed, no policies.json file in the newly created profile, nothing. It looks as if the firefox browser would just arrive with this weird setting/configuration comiled right into it?

Hi, just to say, sorry, I’m an absolute idiot, I don’t understand tech at all. I have a VPN, privacy badger and ublock origin. These issues continue whether these three things are turned off or not, so I believe it must be to do with my Firefox settings.

Everything was fine, but now all of the sudden, certain elements of pages will not load.

So for example, today I tried to go to Gizmodo and look at a Star Trek page. Cool. https://gizmodo.com/star-trek-day-announcements-include-a-lego-collaboration-and-a-youtube-kids-series-2000655142

This is not the only site, just an example.

Clicked the comment button to see what people are saying. It won’t load the comments. The comments are completely blocked. They don't exist. When I try to look at the comments, it just shows me another part of the webpage, can't even see the comments.

Thought it was just this site, but then today I was on a plastic surgeon site in Europe to make a payment and it wouldn’t load the payment page.

I tried turning off badger and unblock to make the payment, and it didn’t work.

Honestly I really have no idea what the problem is, I know I’m doing something stupid but I don’t know what it is or how to figure out.

Any help on figuring out what’s going on or where the hiccups for these might be would be welcome.

Thank you!

when i open firefox and have one tab open, doesnt matter what site it will freeze and i go to task manager and it says i have 15 open and ill end task and open again and it will say more or less

Why am I getting this message: with no way around it?

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR