Firefox Community Forum

Hi! i was wondering why my firefox reseted after reboot. i have all the important tabs and bookmarks for my university work, chores and articles, platforms that are mandetory on my uni. also, i was tinkering with partitions before the reboot because my steam didnt want to run any games. i was guided by the chat gpt with terminal coding to do get steam working even tho i didnt solve the problem. is there any way you can help me?

On certain websites , the audio and video still auto play even though the option, "AutoPlay" is blocked for both audio and video.

Please see the attached screenshot which shows that auto play is blocked, it is circled in red. While the video has auto played, circled in orange with a timestamp of 17 seconds being played prior to it being manually stopped.

Please fix this issue.

Trying to download updates from Intel.com and as soon as I click the download button, Firefox just locks up and won't allow me to do anything. I have to basically shut down firfox through task manager to get the browser to work again. I have 139.04 which is the latest update for Firefox

A message to Mozilla if this is a bug how about fixing the problems that some people are having instead of consintration on implementing AI into Firefox as I want a browser that doesn't and isn't link to AI as many other people do as well as some if not most of us are sick to ther back teeth with everything having AI installed with in the programs.

I've loved Firefox for years but can no longer use it because I have been unable to resolve this issue. All was well, an update was done, and bingo, I got this message. I don't know how to fix it. I removed Firefox from my desktop and re-installed. Same problem.

"The bookmarks and history system will not be functional because one of Firefox's files is in use by another application. Some security software can cause this problem."

Today (06/12/2025) upon opening a new tab, Firefox slid the new option of uploading a custom picture to apply to the background. Tried the new feature, now I can not find the setting that allows me to change the picture. I read the thread "Customize your wallpapers". The instructions are as follows; You can personalize your Firefox New Tab page by adding one of the available wallpapers. Follow these steps:

  1. In the right corner of the New Tab page, click the gear IG settings icon.
  2. In the customization panel, under the Wallpapers section, you will see different categories like Solid colors, Abstract and Photographs.

       Click the category you prefer. For example, selecting Abstract will show a variety of abstract designs. 

The problem I have is the customization panel is no where to be seen, I have click on EVERYTHING possible, it is not in my settings, why? How do find this?

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Hi Please could someone help me re-order my firefox toolbars. Previously I managed to arrange them in the order I prefer, but an update seems to have destroyed the order again, and I can no longer find the web page which explained how to do it. reading from the top, I would like to see: • Title bar • Menu bar • Navigation toolbar • Bookmarks toolbar • Tabs toolbar • Web content area

Instead I have • Title bar • Menu bar • Tabs toolbar • Navigation toolbar • Bookmarks toolbar (I even seem to have lost this now and don't know how to get it back!) • Web content area Thanks for any help that can be provided. Brox

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Why have ratings of reviews on Amazon disappeared and how do I restore that feature? I do not see a price tag in the upper righthand corner. I'm running Firefox on a PC w/Windows 10.

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support page, which asks me to delete cookies and cache contents. Deleting those does not help.

Please help!

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T however.

Any suggestions on how to restore the '+' sign?

Thanks Dan

I found this file on my desktop. File type is Firefox HTML Document. Size 1KB. I've never noticed this before and wonder it I should delete it, move it, or what. Anything to worry about? I haven't opened it.

Thanks for any enlightenment you can offer!

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have changed since before are: 1. Open from pinned tab 2. Now opens in a new tab → Previously it opened in the same tab 3. Clicking on a newly opened tab opens a new tab again → Previously it would open pinned tabs/same tabs → in a new tab It has changed. I haven't changed any of my Firefox settings. Windows 11 Home 23H2 Firefox version 139.0.4 (64-bit).

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Hello, FF 139.0.4 on MAC Sequoia15.5. Lost ALL references to bookmarks, i.e. Bookmarks Toolbar totally gone. How can/do I restore from .jsonlz4 file in bookmarkbackups. Also, will I be able to salvage my previous profile, presumably containing my older "Tabs on Bottom" work-around? Alternatively, is there a process to restore JUST Firefox from Time Machine? Appreciate any advice.

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything, an icon will pop up while I'm doing so. Attached is an example, I click-and-dragged on the "Learn More" hyperlink off to the right.

Is there any way to disable the icon that pops up? It bothers me and seems to slow things down, which isn't ideal. I'm not the most well-versed when it comes to Firefox's more advanced settings (the options in about:config and whatnot) so I wouldn't know where to start.