Firefox Community Forum

Note: This is also an accessibility issue as those of us with limited or impaired motor control can be inordinately affected in a way that limits our use of Firefox or makes it virtually impossible to use in any use-case more complex than browsing YouTube.

Issue: There are certain, pre-defined, keyboard shortcuts within Firefox whose action is both immediate and irrevocable. Those of us who have limited, or impaired, motor control are particularly susceptible to this, though I have heard anecdotal evidence that other - unimpaired - users suffer from this as well.

Example: There is a particular key combination that I periodically, (accidentally), hit while typing that immediately and irrevocably clears the dialog that I am entering text into - as I am doing here - with no possibility of recovery and no warning that a potentially disastrous action is about to take place.

My specific case, (that is, the most recent instance of my specific case), occurred last night while composing a reply to a topic within the Microsoft Flight Simulator forum addressing a particular, and popular, issue with the sim.

I spent a significant amount of time creating this message - setting paragraph formatting, creating tables, inserting images, carefully crafting the text and such like, that had taken me upwards of an hour to prepare.

While typing - I managed to inadvertently hit a magical "Nuke-and-Destroy" key combination that caused all my lengthy, careful, painstakingly crafted work to immediately vanish with no chance of recovery.

To this very day I still have no idea what combination of keys does this - and if I knew, I would try to suppress it at the keyboard/system level so that Firefox never sees it.

When I searched for a solution to this problem, I found the following article on this site: [https://support.mozilla.org/en-US/que.../1364260]

In essence, (though it was worded much more politely), the answer was that Mozilla knows about the issue of potentially undesirable "magic" key combinations, has no plans to address it, and if you don't like it it just vacuums being you.

Though this particular key combination might be useful in certain cases, (though I cannot imagine what use-case would benefit from accidentally destroying hours of work), the utterly irrevocable nature of the action - and the absolute lack of any warning whatsoever - makes this a classic case in the annals of horrid user interface design; to the point of being a functional bug even though it works as designed.

A more desirable action would be to:

1. Allow it to be disabled entirely, along with the other potentially annoying/disastrous keyboard shortcuts.
2. Provide a (default) action that warns the user that this action is both immediate and irrevocable and allowing the (default) option to abort the action. Extra credit: Allow the user to permanently disable the offending feature from the dialog.
3. In the unlikely event that a particular user might wish to use this regularly and deliberately, allow the user to bypass the warnings and permanently enable the feature - with the caveat that it vacuums being them if they do something wrong - not unlike the disclaimer when accessing about:config.

I would suggest that this action, and the action of other "magic" keys/key-combinations within Firefox represents a significant burden to those of us who may already be struggling to use a keyboard. Perpetuating this class of issue, especially since it's a known issue and there's no desire whatsoever to accommodate those of us negatively affected by it, borders on both arrogance and ableism.

I would like to humbly place this request at the feet of whomever is responsible for this atrocious policy and earnestly request they reverse this unpleasant and destructive behavior.

Respectfully submitted: Jim Harris.

Added image: [a blank page representing the results of the magic "Nuke-and-Destory" key combination. :wink:]

The screenshot function seems to have a bug. The function works as far as selecting "save full page" or save visible" but the image download never happens. Version is up to date and I have restarted but the issue persists.

Suddenly Firefox is downloading my downloads to google drive. Why? I want them in my download directory, but changing the options in Settings/General/Download makes no difference. It is set to ask where a file should go, but does not. It is set to ask whether to open or save a file and it does not!

How can I get google drive out of this and save them to my desktop again?

I believe there is a memory leak (or memory growth) bug in Firefox 133.0 on Windows 10. It's site-specific. I am trying to login to my account at https://www.ssa.gov/, and it never actually gets to the login prompt. Using the Windows task manager, I can see the RAM usage keeps increasing, until it nears the 12 GB installed RAM capacity, at which time I kill the firefox process. I'd say this is a bug in ssa.gov, except the problem does not occur with the google chrome browser.

To provide further detail, I go to site https://www.ssa.gov/, and click on the "sign in" button. That takes me to the page where you choose the login method (id.me or login.gov) and I choose "id.me". It takes me to the "you are leaving Social Security's website " message, which is still on the ssa.gov website. At that point, firefox memory usage starts to increase, as shown in task manager. The browser never advances to the next page, but main memory usage keeps going up. This goes on for about 30 seconds before I have to kill the firefox process.

I have an account with Chewy. When I try to access the link to "My Pet" I receive this message:

400 Bad request Your browser sent an invalid request.

I don't understand why or how to correct it.

I was working with responsive view mode and noticed that sensor scroll with mouse is broken. I checked on another PC and the problem there too. I don't know how to describe it, but I made a video and uploaded it to a website so you can watch it.

Video link (there might be ads on the site im sorry)

I tried in another browser and Google Drive is online. Not on Firefox since the latest update.

Thanks in advance for any tip to troubleshoot. Internet connection is checked and okay. All the other google products are functioning as expected.

For the last month or so every time I restart Firefox (macOS 15.1.1) it asks for the master password, which I have saved in a third party password manager. Every time the prompt pops up I use my password and it won't accept it so I have to reset my password. This week I deleted the app from my computer, rebooted, redownloaded Firefox, and reinstalled it without any change in the behavior. Anyone have any ideas?

When saving images from websites using the save image as feature, Firefox will freeze up and not register any mouse click or anything instead making a ding noise every time is register a mouse click. This will continue for like 30 seconds before it becomes normal then it will repeat this for every image. How can I solve this?

Like probably a Lot of you I don't support the unethical So-called "Forced-obsolescence" and am not planning to "upgrade" Microsoft every 18 months or so for the next 90 years on each on Every single family Computer and give in to their Scare tactics for financial, environmental and Ethical reasons.

I am currently running Firefox "Extended Support," or ESR, I think it's called. Was wondering, If I ever **DO** decide to upgrade our bloatware Spyware operating system(s), basically if they break enough Apps like Apple Likes to do to force an upgrade, how difficult or easy would it be to Migrate from ESR to the latest regular version of Mozilla/Firefox...with all my Settings, etc. still in place?

With Firefox's latest update...

1. Javascript no longer works on pages it absolutely must work. The webpage for my security cameras not longer allow me to operate the cameras. When I click pan/tilt/zoom button all I get is a little message that says "Jacascript" at the bottom right corner where there should be a url. I've never actually paid attention on the security cams page but the url is there on other websites. I have to have this functionality. How do I re-enable Javascript for at least this page?

2. Deactivated extensions are not actually deactivated. To trouble shoot the first problem I disabled NoScript and ADblock Plus to see if they were interfering. I closed and reopened Firefox, and even restarted my PC. Firefox shows the extension to be disabled but they are in fact still active and working. Something is extremely broken in Firefox's extension manager. Is there anyway to actually disable these extensions without removing them?

Thanks

Cannot Log on to Costco.com site after update to Firefox 133.0 in Win 10 pro on 2 computers. Both are up-to-date with latest software.

Entering valid account and password cause the Costco logon page to freeze for a minute then returns to log on screen with no messages about failure

Same behavior on two computers. Log on to Costco via Microsoft Edge works perfectly (on 2 computers before any trouble shooting ). Logon with Firefox 133.0 works with every other site that I regularly use - Samsclub, Amazon, Yahoo mail, my own mail servers, NYtimes, WashingtonPost, Google, Walmart, and others

Trouble Shooting Steps taken with no change in the problem logon to Costco + Cleaned cache / cookies + Disabled virus protections + Disabled firewall + Stopped all security services + Rebooted + In settings | Privacy & Security: Added Costco.com as Exception for Enhanced Tracking protection + In settings | Privacy & Security: Added Costco.com as Exception - Cookies and Site Date

Yesterday my audio on Firefox worked, today it doesn't. I tried all the regular trouble shooting solutions. - My system volume is not 0 - My tabs aren't muted - My headphones are turned on and working fine (audio works everywhere but Firefox) - I uninstalled and reinstalled my Firefox - I uninstalled and reinstalled my headphone audio drivers - Audio also does not work in a private browser, so I know the issue it's related to extensions, cookies, etc. - I had Windows 11 do a quick diagnostic, so the issue isn't Windows 11 related

Usually when this issue occurs, it's as simple as switching from "default" to a specific speaker in volume mixer, but Firefox is not appearing in volume mixer like it did in the past, as shown in the screenshot below.

I don't know what else to do at this point. In previous documentation here, the solution for some people was to wait and it eventually fixed itself, but I'd rather not have audio for weeks to months on end, so has anyone found another solution by chance?

Does anybody know which options to use on the command-line start of Firefox such that the only thing displayed is the area within which an HTML page would be presented?

I want to have it start with everything else turned off or hidden, namely

   memu bar
   page tabs bar
   address bar along all add-on buttons
   bookmarks sidebar

The "-kiosk" option is not appropriate for my needs.

-kiosk doesn't hide the sidebar (Bookmarks or not) if that sidebar was visible during last session before exit ... so ... no, "-kiosk" is not a proper implementation of a "page-only" display mode.

"-private-window" gives no benefit, display-wise, over and above what the "-new-window" option provides.

Everything I've read (even on the Mozilla support site) seems to point to creating a special profile for just that mode, and then to modify the "userChrome.css" file with custom properties to ensure the desired "off" setting for the GUI elements. That seems a rather "small-minded" view, ignoring the potential for huge market of self-contained hard-coded applications that would need only use the Firefox rendering engine, and nothing else!

One comment on Reddit indicated that the functionality was there ("-app" option working with XULrunner), but discontinued!

As a test, I did close all my browsers, leaving the bookmark sidebar visible before closing. I then entered:

firefox -kiosk -safe-mode -private-window ${URL}

I still get the bookmark-sidebar visible, with everything else "hidden" or "disabled", because visible sidebar is my default mode for normal browsing.

Is there no command-line startup switch to force that sidebar to "hide", equivalent to clicking on the "X" on the top-right corner?

OR ...

Is there any programmatic way to tell that to hide using JavaScript in the HTML page that is loaded? Everything I seem to locate refer to in-page Elements only, not Browser Elements. :frowning:

But "kiosk"(fullscreen-mode) is not the mode I want, because I want users to be able to have the simplified browser-based HTML App co-exist on the desktop with other windows, like a normal App.

• • Basic HTML test page** *(myHtmlGame.html)* **:**

``` <meta charset="UTF-8"> <title>myHtmlGame.html</title> <link href="myHtmlGame_bookmarks.css" rel="stylesheet" type="text/css"> <script src="myHtmlGame_bookmarks.js" type="text/javascript"> </script>

• • Basic Javascript file** (*myHtmlGame_bookmarks.js*) **:**

```

// REF: https://stackoverflow.com/questions/1690002/how-can-i-prevent-firefox-showing-my-extensions-sidebar-on-startup var current = this;

var quitObserver = {

  QueryInterface: function(aIID) {
     if (aIID.equals(Components.interfaces.nsIObserver) || aIID.equals(Components.interfaces.nsISupports)) {
        return this;
     }
     throw Components.results.NS_NOINTERFACE;
  },
  observe: function(aSubject,aTopic,aData ) {
     var mainWindow = current._windowMediator.getMostRecentWindow("navigator:browser");
     var sidebar  = mainWindow.document.getElementById("sidebar");
     if (sidebar.contentWindow.location.href == "chrome://daisy/content/sidebar.xul") {
        mainWindow.toggleSidebar('openDaisySidebar', false);
     }
  }

};

setTimeout(function() {

  var mainWindow = current._windowMediator.getMostRecentWindow("navigator:browser");
  var observerService = Components.classes["@mozilla.org/observer-service;1"].getService(Components.interfaces.nsIObserverService);
  observerService.addObserver(quitObserver,"quit-application-granted",false);

},2000); ```

I've tried using this alternative content for the JavaScript file, but that also failed (using '*hideSidebarBookmarks()*' call in the in-line script segment):

``` function hideSidebarBookmarks() { const sidebar = document.getElementById("CustomizableUI.AREA_BOOKMARKS") ; sidebar.hide() ; } ```

I even tried replacing the word "document" with "browser" in the above, still with no success. :-(

• • Startup command :**

``` firefox -new-window ./myHtmlGame.html & ```

• • Basic CSS file** *(myHtmlGame_bookmarks.css)* **:**

``` html { font-size: 14px ; font-family: "Liberation Sans", "Aileron", "Archivo", FreeSerif, serif ; line-height: 1.2em ; }

body { display: block ; background-color: #1F1F1F ; color: #FF0000 ;

margin-top: 0 ; margin-right: 0 ; margin-bottom: 0 ; margin-left: 0 ; }

/*

************************************************************************
*/

.game-grid { display: grid ; grid-template-columns: 300px 300px 60px ; grid-template-rows: 40px 300px 150px ; }

.game-item-1 { grid-column: 1 / span 3 ; grid-row: 1 / span 1 ; border: 1px solid #8FCF8F ; background-color: #1F1F1F ; }

.game-item-2 { grid-column: 3 / span 1 ; grid-row: 2 / span 2 ; border: 1px solid #8FCF8F ; background-color: #1F1F1F ; }

.game-item-3 { grid-column: 1 / span 2 ; grid-row: 2 / span 1 ; border: 1px solid #8FCF8F ; background-color: #1F1F1F ; }

.game-item-4 { grid-column: 1 / span 1 ; grid-row: 3 / span 1 ; /* box-sizing: border-box ; */ border: 1px solid #8FCF8F ; background-color: #1F1F1F ;

padding-left: 3 em ;

display: block ; color: #FFCF4F ;

word-wrap: break-word ; /* overflow-y: scroll ; overflow-y: auto ; */ overflow-anchor: none ; scrollbar-color: grey-black ; scrollbar-width: thin ; scroll-padding-bottom: 20px ;

/* In case you need to kick off effect immediately, this plus JS */ /* height: 100.001vh ; */ }

.game-item-5 { grid-column: 2 / span 1 ; grid-row: 3 / span 1 ; border: 1px solid #8FCF8F ; background-color: #1F1F1F ; }

div { padding-top: 1 em ; padding-right: 0 ; padding-bottom: 1 em ; padding-left: 0 ; }

```

The above will display per the attached image.

Hello

When attempting to pay for online purchases the new firefox upgrade (Mac 133.0.3) will not redirect from the merchant to the payment site. Yesterday, before the upgrade, was no problem making credit card purchases online; now, nothing. Please advise on how to set up new firefox version to allow redirect to payment websites from merchant sites.

Thank you.

Richard Rollins

Firefox consumes almost 2Gb of RAM with only one tab open. I find this surprising, and it's a major performance issue for me.

Do you have an explanation or solutions to reduce this memory overconsumption?

This has been a problem for me for a very long time, and I'm tired of having to use Chrome every time there's an update to Firefox.

The issue I have is that I will get the notification saying there's an update. I click the button to update now, the browser opens the auto download page and I get a not secure connection warning. The only work around I've found is to use Chrome, and sometimes I can use the "Other downloads" option.

I'm not running a VPN, or any other networking software on my pc. This is for the full program, not the Windows Store app.

Secure Connection Failed

An error occurred during a connection to download.mozilla.org. The server uses key pinning (HPKP) but no trusted certificate chain could be constructed that matches the pinset. Key pinning violations cannot be overridden.

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.