Firefox Community Forum

Recently Firefox has been randomly crashing the past 3 weeks multiple times, Is anyone else having this odd issue ? I'll be watching a stream or youtube video and bam out of no where the Browser goes black for like 20 or 30 seconds then crashes. I sent in about 3 crash reports and wondering if the Firefox team is aware of this issue.

I have set E:\ as my default download location. However in some cases Firefox does not respect my choice and silently downloads stuff to C:\Users\Name\Downloads. I really hate this. One example, a pdf downloaded from here https://scribd.vpdfs.com/. Please fix it. Thx.

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. Firefox is the only program I have with this issue. Setting desktop name (org.mozilla.firefox) as a property in the Window and Application Manager settings does not resolve the issue.

Ever since a few weeks ago, some of my add-ons as well as every new add-on I added after that are unavailable at the start of Firefox. I then have to click into the application menu, click on the warning message for that add-on and enable it again. Since this is quite tedious and frustrating, I tried looking online for any info. I tried updating everything, disabling and enabling manually and removed and re-added some if the add-ons that cause issues.

I am loath to set up a fresh profile or reset all add-ons as that would cost a lot of time to configure everything again. In hopes of a solution that avoids that I am asking here now.

I've just downloaded the NASA'S EYES app to my Win11 system. My default browser is Firefox, with NoScript, ABP and Ghostery installed (yeah, that's probably overkill). When I attempt to launch the NASA app, it wakes up just enough to look for updates, shows me a startup panel, then that panel disappears. I gather there's supposed to be some sort of behind-the scenes linkage that's not working. How can I fix that? Do I need to shut down the add-ins?

I switched to using Firefox about six weeks ago, from Chrome. At first, it all worked perfectly. Now, I have a 100% reproducable problem: YouTube "short" videos never play. It will display the video player in the proper aspect ratio, and displays the overlayed text from the video's thumbnail and other meta data, but the actual playing of the video fails with a message typically like:

An error occurred. Please try again later. (Playback ID: C8SVj-KCLVM2m_DW)

Windows 11, current patched. on serious Core I9 system with 32 GB of ram, fast video card, etc.

Regular YouTube videos display perfectly. Using Google Chrome browser works perfectly.

The help message talks about clearing cache, but I can't seem to find that. I can see how to delete site-specific cookies and data. I really don't want to clear all cookies for all sites.

It is really very strange and unbelievable! No page is open, but the memory occupies more than 700 MB and uses more than 20% cpu! What should I do exactly? I use Windows 11 24 H2

There are times where I like having the title bar appear on my laptop display of a webpage. Other times I want to take a screenshot of selected page content, and the title bar just obstructs ability to fit the bottom line or two of the page content I want to screenshot. Yes i know I can reduce the zoom size of the page display itself, but sometimes (often) due to the page layout's CSS, this results in both too-small type for me to comfortably read AND even with the text reflow, it's not enough to reveal the extra bottom of page content I am trying to capture.

The Firefox UI controls are very robust and well-appreciated how much customization can be had, but still, the number of steps required to go in and turn Title Bar off is just way too many for quick and efficient workflow -- especially when after getting the screenshot I want, I will want to just turn Title-Bar back on. Surely there must be a way to create an icon option that lives next to Home, Bookmarks, Downloads, Refresh whose function is to actuate a quick 1/2 second toggle off, then a quick toggle back on?

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

• Tools -> Page Info -> Permissions (everything was fine)
• Reloaded page using Shift+ Left Click to bypass cache
• Reloaded page with Ctrl + F5
• Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
• I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

Firefox was crashing so I found the folder in C:Program Files and renamed it before a new install. I downloaded the new Installer and installed Firefox again thinking all would be saved, but now, my bookmarks are missing and the history from the last few weeks are gone and started with the date I re-installed it. I have an old AT&T email that is now Yahoo and been using it for years. I tried to log in and I get a different screen asking about an ID which I don't have. Firefox always launched showing this icon to start yahoo as well as Chase Ect...ect and all are gone.

Is there a way to point to the old folder, after changing it back to original name and get back to previous version?

I did find another Mozilla file under Users,ComputerName,AppData, Local. I don't know if it was created with the new install or there before and just updated because I renamed the first file I found and now it's using C:Users to start Firefox. Any help getting back to where I was is appreciated.

Thank you

Tony

Hi! I'm running Linux Mint right now, but this also happened on Windows, I copied the profile from Windows so I suspect that is likely why.

When I go to about:logins, I see none of the accounts listed. Even when I input a search in the search box, nothing. I don't know what could be causing this. See attached screenshots. Don't worry, there's no concern of leaking account details, because they aren't showing up.

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

I've been trying to locate the cause of this for the longest time and I can't. I have my Macbook hooked up to a Displaylink dock. Everything is running the most recent versions, the Mac, Firefox, etc. Randomly the windows will all show as they're not active and I'm not able to make any of them active. I can't click links, I can't exit out using the mouse, but hiting enter on the exit prompt will work. Have you seen this before? Do you know what is causing it or how to fix?

I am trying to access the link "https://www.sorn.service.gov.uk/". This is the address of a click through from the webpage "https://www.gov.uk/make-a-sorn".

I keep getting this error:

"Secure Connection Failed

An error occurred during a connection to www.sorn.service.gov.uk. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…"

I am on Windows 10 Pro 22H2 19045.5011, using Firefox 132 (64-bit), not running Kaspersky, I do have AdGuard (7.19.0 (4853) (CL 1.16.44, DL 2.5.41 )) and Malwarebytes (4.6.17.334) on my system along with their browser adons. I have attached some screenshots, hope they are useful.

Please help.

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" .

At first i assumed this was twitch, so i tried chrome but its fine completely fine, there's no failed to load module error

I then deleted my cookies and cache but the error still persists. Its also fine when using the private/incognito mode.

Im on the latest version as well

I have been using the Firefox Color extension for a while with no problems. I noticed that in the last few days, when I restart my computer, the theme resets. Specifically, when I first open Firefox, I very briefly see my saved theme but after just a second it reverts back to the default colors/theme.

When I go to the Firefox Color page, my theme is still saved and once I click on it, it takes effect until I restart the computer.

This only started in the last few days and I know there was a Firefox update (132) as well as a Windows update both in the last week or so.

I'm using Windows 10 Home, version 22H2, OS build 19045.5011.

Is anyone else having this problem or know what might be causing it?

Hi

Reinstalled Win 10 pro on my i7 4th gen 16gb RAM 250 SSD copied firefox profile folder which brings back all my windows tabs bookmarks etc

I now get tabs crashing constantly

Before the reformat I used Norton 360 at mostley default settings for over 6 months with no problems,

tried turning things off in Norton

Norton 360 is reinstalled: browser extensions, password manager, norton homepage, norton safeweb, norton safesearch are all not installed Browser and browser data protection is on, VPN is off turned off auto protect and smartfirewall

use to use adblockplus and privacy badger firefox add ons with no problem these are now off

Ive refreshed startup and cleared startup cache

maybe when I copied the profile across it missed some files however I did zip the old profile folder and copied its a big file 690MB unzipped

crash reports

Crash ID: bp-8c10712c-d0a1-4794-a650-97fa20241120 Crash ID: bp-cfda1f88-afc4-4888-969e-01f080241120 Crash ID: bp-52c67cf0-5704-432a-bda9-017310241120 Crash ID: bp-41fe5c53-4786-4042-a25a-76f890241120 Crash ID: bp-9ac67edf-99fe-4422-ba95-3dea50241119

see included images of what looks corrupted addons and settings section in firefox settings

not sure what to do now

Firefox is a browser but not a search engine correct me if I'm wrong. Also now when typing in the search box down by the start button searches come up but I cannot get links to open when I click on them and even if I right click on them nothing happens

I'm having trouble with the current file Explorer being overlayed with a old file Explorer and a comment 'firefox symbol and word "file upload". This is happening while I'm trying to insert a document file into a online web page for a doctor. When I click the insert button on page that is when the Explorer is failing as noted above. Can someone help (send me a message on my e-mail *Email removed for privacy*@gmail.com if you can help/or update the help screen) Thanks Perry