Firefox Community Forum

I have two installations of Firefox. One windows10 and one Linux. BOTH are doing the same thing on this site https://www.rapidonline.com/

I cannot scroll using the mouse roller. Page up/down doesn't work. Middle click and drag doesn't scroll either. BUT, for the briefest of time, BEFORE the Firefox shield in the address bar, I can scroll.

Hovering over the blue shield shows the text... Blocking social media trackers, cross site tracking cookies, and fingerprinters. Turning the Firefox protection OFF makes no difference, other than the shield is white and struck out. Disabling uBlock origin, or malwarebytes makes no difference. Both my installations do the same BUT, I called a pal who also uses Firefox on Linux and windows and he reports all is well and he uses uBlock, but not malwarebytes.

I have not actively messed with my settings on either platform. Oh, I was told to clear the cache. No joy.

Why does Firefox think it is blocking stuff but turning the protection off makes no difference? Why should two separate installations behave identically? Why does my pal's Firefox using Linux work on this site 100% ? I feel like I am going insane...

For almost a week now, I keep getting a message on a site I've been going to for more than 10 years (deviantart) when I use firefox on my computer, which I am not having these issues accessing using Safari on my phone.

403 ERROR The request could not be satisfied. Request blocked. We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner. If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.

Generated by cloudfront (CloudFront) Request ID: W081JkcKGAdFaiH5hK0ePW8AILhwsvlqJh5AjDfH8owoQtjYrCBOpg==

The request ID changes each time.

The steps I have taken so far:

• Tools -> Page Info -> Permissions (everything was fine)
• Reloaded page using Shift+ Left Click to bypass cache
• Reloaded page with Ctrl + F5
• Started Firefox in Troubleshoot mode to assure it wasn't my extensions (I only use ublock but better safe than sorry)
• I disabled extensions after reloading in usual mode

What steps are next after these basic troubleshooting? I was hoping to use that site to share creations with friends.

I am trying to fix Firefox performance issues. I recently changed to Firefox to escape forced ads on chrome and the lost support for the Ublock origin. But I am having difficulty performing tasks and pages That I used to be able to do on Chrome with no difficulty.

When I open multiple tabs at once the tabs freeze up when trying to load and already opened tabs freeze and anything streaming also freeze. It takes tons of time to load multiple tabs and even sometimes single tabs depending on the website. This never happened with Chrome and I understand Firefox is not as refined as Chrome and is far younger than Chrome is but I feel like it shouldn't be this bad. Is there any settings maybe or maybe settings/preferences in the config area area that might help with faster performance and increased multitasking ability in the Firefox browser?

I have tried

1. Updating Firefox - I am running the most up to date version 2. Updating Graphics Drivers- I am running the most up to date drivers(Updated yesterday 11/17/2024 3. Deleting Cache/History/Logs 4. removed or disables unneeded extensions that I don't use every day and only activate when I need them.

None of this has worked to increase performance.

P.S. I would also like to fix the problem where firefox is using too much RAM if possible.

Can anyone help me?

I've been seeing this more and more, but my toolbar will change by itself every restart. The add tab button will shift all the way to the left or not appear, the bookmarks won't appear, etc. I'm not sure what can be causing this, and I saw no way to "save" my current configuration other than pressing the done button upon using the custom toolbar, which I had done every time prior to fix my configuration. Does anybody know why this is occurring, and a possible fix? Thank you

I am using latest firefox developer edition. After firefox updated automatically, I found that I lost toolbar customization settings. I reconfigured everything, but the next day when it updates I lost the settings again. It seems that there is a bug in Firefox. How can I fix this? If this is a bug, when will it be fixed?

Hello there. Over the past few days iv had some problems while using twitch.tv . Im not able to use the chat because it says "failed to load module" .

At first i assumed this was twitch, so i tried chrome but its fine completely fine, there's no failed to load module error

I then deleted my cookies and cache but the error still persists. Its also fine when using the private/incognito mode.

Im on the latest version as well

WSJ did some sort of update and now things are broken in the regula browser. I've tried disabling all my extensions, putting multiple sites on the cookies exceptions list and turning off protection in regular mode and it does not work. Private Browsing works out of the box no issues.

The main way to know if you have issues is do you see the stock ticker near the top of the webpage, your name with account info, and some drop down windows. The Live Update sub-websites are broken. I think WSJ on some sites like those thinks I'm not logged in or can't verify I'm logged in.

Its weird. I've had similar things on FireFox before, what is regular mode doing? Why does Private browsing work? Can I somehow "force" the same settings in a regular windows on a per Website basis? This doesn't seem possible at this point.

I have installed Custom Scrollbars by Wesley Branton which gives me wide vertical scrollbars with up/down arrows in Outlook email. This has started disappearing and reverting to default narrow bars without arrows, maybe I am accidentally clicking somewhere in the reading pane? To get the wide bars back I have to delete the Add-on, close the computer, then re-install the Add-on. Can anyone advise what is going on here and how I can get the wider bars/arrows to stay permanently.

thanks in advance Barry

Wndows10 with Firefox

I tried to create a default Windows profile with pre-configured app settings, including FF. I created a temporary user, logged in, installed FF and configured it, also installed some add-ons (first of all, ublock origin). Then I logged out, logged as an administrator and moved the temporary user profile to the default profile location (c:\Users\Temp -> c:\Users\Default), and then reset its NTFS permissions. This almost always works for all applications, including Google Chrome. I created a new user and logged in, opened FF. The settings were applied, but the extensions did NOT work, and even the buttons on the toolbar looked like empty squares. At the same time, the add-ons were present in the list of add-ons in settings, although without icons. It helped to turn off and turn on all the add-ons one by one, manually.

After some research, I realized that FF binds its settings to absolute paths to add-on files (*.xpi), specifically in the $profile/extensions.json and $profile/addonStartup.json.lz4 files. Google Chrome, for example, doesn't do anything simular, like the vast majority of applications. Removing these files from the profile will cause all add-ons to be "reinstalled" on first launch and set to a disabled status.

An easier way to reproduce the problem: 1. Run firefox -profile d:\temp\profile1 2. Install some extensions. 3. Rename profile1 folder to profile2. 4. Run firefox -profile d:\temp\profile2 5. Got it!

For what purposes does firefox bind to absolute add-on paths, and how can this problem be solved? P.S. I know about portable firefox from PortableApps.com, but I don't want to use a third-party loader for my tasks.

Hi ! I am using the latest firefox on win11 (latest updates). Since approx 2-3 days whenever I try to comment on youtube or edit an existing comment I cannot see what I am typing. I can still type and commit, the comment will appear and I it will contain what I typed. But when doing it initially it is invisble to me. If I reply to a comment I can see what I type.

Below 1st image shows a comment box I am actively typing in. Everything is invisible. 2nd image shows when I open a reply, you can clearly see the prompt and when I start typing it shows my input

Does the Mozilla VPN have an easy to use "on" "off" switch? I want better access to streaming services

But I also want to browse and easily log in to banking, health, and financial sites where i have accounts that are protected by recognizing my current IP address to allow me access to my accounts.

From reading information about the numerous VPN providers, it seems like having a VPN might make it difficult to log in to financial, medical record sites etc.

I have a custom pitch black theme ( pls add it without addons ) which now only flashes for a second when i open the browser and returns to the normal greyish dark mode. When i go to Firefox Color addon page and load it again in saved themes it stays pitchblack even if i open another browser window until i close all the browser windows .

Hello, I am running Firefox on a W10-Pro PC. I always click the lock to check certificate validation. In the last month I keep seeing "Connection verified by a certificate issuer that is not recognized by Mozilla".

When I click for more information I see that "Norton Web/Mail Shield" does not recognize the certificate issuer. When I click on Learn More it takes me to a Firefox site "How to disable the Enterprise Roots preference" I also checked W10 certmgr.msc and I see Norton is listed. Images included below. I would love to resolve this issue. Thank you for your time.

Hi everyone...

After I "upgraded" to Windows 11, Firefox suddenly quit working. After reinstalling, it worked again...however, I had to use the "about:profiles" command to restore the bookmarks I had. That worked fine. But after a series of cascading Microsoft 365 app failures, I decided to roll back to Windows 10. Yay! Everything worked again!

Except Firefox.

So, I reinstalled Firefox again. And once again, the bookmarks are missing...but this time, the "about:profiles" command isn't locating what I need.

Any suggestions?

I use Firefox as my primary browser. I have always been able to sign in with Google Nest without any problem. I always entered my user name and then my password and I would be logged into my Nest account.

But now I click on my Google account (https://home.nest.com/login/) and then I click on Nest/Sign in/Sign in with Google. Then I just loop around between the two Google pages.

This started a few days ago. I can't figure it out so now I use Chrome or Safari. But I'd much rather use Firefox. Any ideas? Any help is very much appreciated.

Thanks, John

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot connect message.

This problem started after you last week after an update.

Hi,

The newest Firefox has an issue with properly parsing the javascript links in the ACS research journal articles. In these research articles, citations are clickable numbers in parenthesis. Clicking on them leads to a pop-up frame that gives detailed reference article information.

However, with the latest version of Firefox these citation links will only respond properly to the first click ever on the page. After you close the pop-up frame, any subsequent clicks on any of these links will have no response.

I attach an example article below. This bug has been repeated under Trouble Shoot Mode and I do not encounter the same issue with Chrome brower. https://pubs.acs.org/doi/10.1021/jacsau.2c00048