Firefox Community Forum

On 10/5/2024 I suddenly had no access to my saved passwords for websites, all my bookmarks were gone and no autofill works anymore. I have searched and searched for anything relating to these missing saves in password manager, I've used EaseUS, I've tried system restore. It's like my my saves were completely wiped! When I did a system restore, Firefox uninstalled itself completely when it shouldn't have. Now it's like I never had Firefox on this pc and there's no history or anything dated before today 10/6/2024. I've tried import from other browsers and there's nothing there. I'm a bit upset here, is my history, saved passwords, bookmarks and, autofill just gone and irretrievable?

On certain websites, I see that the background color of the new tab page replaces the default background color making the content unreadable, example:

If I browser this website: https://typespec.io/docs

Here's what I see (see the firsrt attached screenshot). Now, if I open the same URL in Private browsing, the background color changes too (see the second screeenshot). In the 3rd screenshot I'm adding the reference rendering, that's how I expect this website to render (Edge).

In the screenshot 1 and 2, the background color is exactly the same as the one used by the new tab page when I open a new tab.

Questions: 1) Why is that? 2) Can I change that?

Context: I'm trying to switch to Firefox (from Edge)

I have no way to log in to my google accounts right now. On any google site, if I hit log-in it redirects me to this page:

https://support.google.com/accounts/answer/32050?hl=en

I've tried clearing my cache and cookies. My firefox browser is up to date. I tried disabling ad blocker and cookie auto-delete. Javascript is enabled and I even tried turning on that feature that prevents page redirects. I'm truly at a loss for what to do.

Thanks to a Microsoft update my PC had to have Windows reinstalled causing me to lose all my apps. I have reinstalled Firefox on the PC but of course, all my bookmarks and passwords are missing. I had set up syncing between my PC and my Android mobile devices (phone and tablet). Can I restore or sync from the mobile device back to the PC? I have searched and found nothing. Even when signed into Firefox on the phone, it does not bring up "Sync" when I go to settings. I truly appreciate your help.

I use Google search and do not like the AI overview feature. In the Chrome, Edge, and Opera browser I've added an extension that blocks the AI. What I've noticed when I use FF I see no AI results when using Google search and I've not added an AI overview block extension. Is there something different about FF that prevents AI results from showing without the need for an extension? I look forward to your comments. Thanks

There are 4 toolbars at the top of the Firefox screen. The default order from top to bottom seems to be:

 Menu bar
 Tabs bar
 Navigation bar
 Bookmarks bar   (which Firefox apparently calls "PersonalToolbar")

I would like to move the Bookmarks bar above the Tabs bar so the order is;

 Menu bar
 Bookmarks bar
 Tabs bar
 Navigation bar

I tried to use ChatGPT to accomplish this. After well over 6 iterations, I gave up (ChatGPT was still going strong - hallucinating?). The only code in userChrome.css that accomplished this is shown below. Unfortunately it leaves the order as:

 Bookmarks
 Navigation
 Menu
 Tabs

Can a human expert help me where ChatGPT failed? ___________________

/* Move the bookmarks toolbar above the tabs */

1. navigator-toolbox {

   display: flex;
   flex-direction: column-reverse;

}

My system memory is reading at 57% right now in task manager, that the vast majority of that is being used by Firefox.

Why?

Normally, this would be called a flaw in the program, not the user, as all I have done in regards to settings is "keep tabs previous open when re-opening Firefox" and "Do not automatically update" because Firefox took it upon itself to not re-open my previous tabs on the last update.

Why is this program eating up all of that memory? I have "Firefox (15)" in Task manager under "Apps" and then 13 more instances of Firefox in "Backround Processes"

Wtf?

I take a lot of screenshots using Firefox's built in screenshot tool to share with my friends. After a while it slows down my Photos folder and I move them elsewhere. However, I cannot move, delete, or even rename any of the 18 photos shown in the photo below. They are all from Twitter/X, but this error does not apply to every screenshot from Twitter - I was able to move or delete most of them. However, it is ONLY happening with photos from Twitter. They are not Read Only so I don't know what the issue is. I'm not having this issue with Windows Snip tool, only Firefox Screenshots.

I have what i am sure is a common scenario, a work pc (mac) and home pc (linux), and I want to have a work profile and home profile that are independently synced across those PCs.

It's no problem to setup sync for the work profile but while setting up sync for the home profile it seems firefox doesn't grok that the home profile already exists and treats it like a new mozilla account.

In debugging this issue (and the "Primary account email required for sign-in" issue, which prevented me from signing in at all) i've come across numerous articles that imply this basic home<->home work<->work sync across 2 devices does not work with firefox. Is this the case? this is a basic (IMO mandatory) requirement for a browser in 2024 and even the difficulty of setting this up is super jarring coming from Chrome.

Hi,

I have an odd problem with a friend's Firefox and Thunderbird on Windows. The font changed to white in the address bar, the tab titles, some content on websites, some elements of the settings etc.

From what I can see there is no difference to my settings under "Language and Appearance". When I create a new profile either with the profile manager in Firefox or by renaming "%appdata"\Mozilla Firefox", nothing changes. So I can rule out a custom userchrome.css or similar in the profile folder. When I switch to "troubleshoot mode" with the old or the new profile, everything looks fine.

It also affects Thunderbird, but no other programms.

I can't figure out, where the problem lies.

Hi,

When on this page:

https://addons.mozilla.org/en-US/firefox/addon/antffw/reviews/?page=9

even in safe mode, I don't see a button allowing to post a review.

I am of course logged in. What am I missing?

I am not able to login into my gmail account. Whenever I try to sign in, it shows the message as shown in the attached image. I have tried clearing all cookies and cache. Also removed all the extensions to see if it fixes it Please help me. I have Linux Mint 22 Cinnamon Firefox version 131.0.3 (64-bit)

How can I remove monitor, relay, mozilla vpn from the Account drop down menu. See attached example.

The ONLY reason anyone goes further down this menu is to get to the other tabs on other devices. These things, on especially my super small laptop screen, only get in the way.

Any way to stop showing these in this menu?

I really appreciate your time and help. I understand Mozilla's want to promote these, but come on, get this crap out of the way.

After re-installing Firefox, when logging in Firefox redirects homepage via some website not identified as the homepage website. Clicking on Firefox homepage icon results in: Click on homepage icon results in https://ww01.bestinternetaccess.com/?dn=bestinternetaccess.com&enc_lnk=dGVx%2FWjzvrTAKEUsrpUDW14g%2BKS2DvNZiBNn56w5HwocUGMh8DeEpVNcFN1lBDPG&enc_txt=bNceErLP%2BB%2BEXC773n1LdXSWPc5%2FA%2B%2Fg6QR%2B9XABNRJszMW5qKTiBuRgDVnkYF0%2BVf1PPu%2FvZJWZbDXmVu2VOoI18B29YtI%2F%2BP%2B7wwWrft9Q45e28hA7IxX0bA0geFfn&pbsubid=f0afada4-f117-4015-b81b-da4435c87df4&pid=9POT3387I Any assistance would be greatly appreciated.

A couple of weeks ago my Firefox desktop suddenly stopped loading images correctly. This is especially true for image-heavy websites like Tumblr. Images will either not load or only partially load. It takes several refreshes to get even 75% of images to load properly (including Shift+Ctrl+R). My Internet connection and speed are normal. Weirdly, other browsers loaded images fine at first, but now they're laggy, too? They still work better in comparison, though. And the Internet on my iPhone and iPad are perfectly fine.

I've tried all of these multiple times: Restarting my PC, Internet, and router. Disabling certain extensions (especially those for Tumblr and ad blockers). Restarting in Troubleshoot Mode without extensions. Reducing number of tabs.

I tried the different Profile trick I found Googling this issue to death, and it works, but I want to fix my default profile's issues if I can. Oh, and YouTube is insufferable to watch and crashes the browser, but I suspect that might have to do more with what YouTube's trying to do with ad blockers. Especially since Chrome isn't much better on that count (aside from the crashing).

Edit: This issue started occurring around the time I downloaded the last Firefox update before the latest one. I thought installing the latest one might solve the problem, but it didn't. This might just be a coincidence.

When I startup FireFox, it takes ~15 seconds to show me an page. After loading, it works normal and loads pages within a second, until I completely close the browser, and then the first page again takes ~15 seconds. I've been having this issue for the past few months.

- I tried disabling all my addons - Launched FireFox in troubleshoot mode - Deleted everything in DataReporting\Archived folder - Cleaned out History/Cookies and site data/Temporary cached files and pages - Tried both Default and Max protection for DNS over HTTPS - FireFox is allowed in Windows Defender firewall - Tried setting 'browser.cache.disk.enable' to FALSE - Tried changing 'Enable HTTPS-Only Mode in all windows' to 'Don’t enable HTTPS-Only Mode' - Windows and FireFox are up-to-date

None of the above saw any improvement in loading time.

Until recently I have been able to select where my bookmarks are saved. I have a large number of folders to keep my bookmarks organized by subject. Recently I no longer have the option to select where a bookmark is saved. Is it possible to fix this prolem?

Can several homepages, each one individually assigned to Mail, Finances, News, Video be saved and re-awoken upon startup as individual desktops or home pages ? I would like not to have to repopulate windows upon startup.

Cannot clear browsing history. Delete page does not work. Clear recent history does not work.

I tried uninstalling and reinstalling but I think it automatically imported everything which was not desirable in this case.

Do not have account or sync so it is not pulling from either of those places

Trying to get on twitter, doesn't matter how I approach it I get redirected to a page that tells me my browser is not supported. Firefox is very much still listed as a supported browser.

Went through previous help discussions about this problem. I have made firefox forget twitter completely, and I've added it as an exception to enhanced tracking, neither of which have resolved the issue. I'm still only able to get to a page telling me my browser is not supported. It was working fine two days ago.

Any other suggestions?