Firefox Community Forum

I'm experiencing problems across numerous sites using the above version of Firefox, detailed below. Other browsers are OK, as are other versions of Firefox on different devices.

Outlook365 email - "Your message can't be displayed right now" Fantasy Premier League - unable to log in, hitting 'Log in' doesn't respond Faceboook - content does not load Ebay - html on formatting in listings is screwed up Duckduckgo non-functional - returns the message "Ugh, it happened again! The server encountered an error and could not complete your request." The Guardian - images do not load Nextdoor - messages do not load

I sent message below to Bluesky support and have tried all their suggestions (all relating to Firefox), but to no avail.

MacBook Pro OS 10.14.6. Yesterday (9Dec2025) I could open Bluesky & see my profile but could not add a new post. I then did an ‘age verification’ and received confirming emails. When pressing ‘New Post’ button just went to blank page. Under ‘notifications’ at the top, was a message “''''! r.countGraphemes is not a function''''”. I am accessing using ‘Firefox 115.31.0esr (64-bit)’. I have deleted caches, re-started ‘Firefox’ and re-signed into Bluesky, but problem persists.

Could you please advise how I can overcome this problem. Thank you, best regards.

First, is there a list of commandline options?

Second, I would like to be able to start Firefox with a specified URL from a batch file -or- a .net program. Then, either close FF -or- switch to a different URL. is this possible?

after the recent update I could no longer 'like' articles or comments on substack, and I couldn't post comments, either. looks as though there was a fix the next day, because I was again able to 'like' and comment...but then late that night I was suddenly back to square one. exactly the same issue. it's now been a couple of days and I still can't 'like' or comment on substack.

this same thing happened after an update many months ago, and after a week or two I just switched to opera. checked firefox again in september or october and it was working so I stayed. I'd like to keep using firefox but the substack problem is annoying. why did it work for about eight hours and then stop again? it seems as though substack is the poor step-child. hope you can get this fixed! because having to change browsers is also annoying...

thanks!

I can't get into my Yahoo Email account, and keep getting, 'try again' which I've done repeatedly, then 'check internet connection' which seems to be fine, then to 'make sure Fox Fire has permission to enter', which until today I've thought they have always had because I've never had this problem before, so what could problem be today, and how do I fix it?

I need to import my passwords from Bitwarden. I can export them from Bitwarden as a CSV file, but that doesn't show as an option in the Import Data window in Firefox. I use MacOS 10.14.6. Thank you, Tim

Hi! I want to download the "Photoshow" add on. I can't because it says "Download the new Firefox and get the extension". When I check for updates it for Firefox it says I'm all updated. When I click the "download new firefox" I get the message "Your download was interrupted. But all is not lost." I really want this add-on. Is there another way to get it or to solve my problem? Thanks!

SSL_ERROR_HANDSHAKE_FAILURE_ALERT

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

I have tried endlessly to go onto Anesco website, it comes up with Forbidden 404 on all their sites, my solar system is managed by them but I cannot access the sites to contact them anyone got any ideas please, https://anesco.com/

Hi use Firefox 56 for testing purposes sometimes.

I ran into this error, however, the links are dead that go to the solution. https://support.mozilla.org/en-US/kb/add-ons-disabled-or-fail-to-install-firefox#w_for-older-versions-of-firefox

This is one of the dead links. https://addons.mozilla.org/en-US/firefox/addon/disabled-add-on-fix-52-56/ Can it be restored please?

Hi,

The Linked in pages are not appearing properly.

I have attached the images of the following two pages,

https://www.linkedin.com/feed/

https://www.linkedin.com/mynetwork/grow/

Please arrange to do the needful.

Regards Deepak

What a nuisance. As the subject says - I've never had a Primary Password. All of a sudden you're being a nuisance over it, so I've created one via your "Forgot Password" procedure. As I never EVER want Mozilla to remember passwords for me, and that appears to be one of the reasons you give for having a "Primary Password", I find this change highly objectionable. Just regard this as feedback, because I imagine that now I'll be saddled with my "Primary Password" forever, or until I change to a different browser. John Gipps

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]