Firefox supportforum

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) One thing I don't understand though is that I fixed this in Firefox but it also fixed it in Chrome. All images show up in both, so how does one browser fix a second browser? I have yet to check Safari but I never use that one anyway, so I'm not going to push my luck! Thanks Terry.

- - - I have a LOT (hundreds) of images that do not show up on many pages and each one is labeled,

403 Forbidden in the Network Monitor.

There are images that do show up on the same pages and the amount varies.

Those are labeled with a green 200.

What causes this and how can I fix it so they all show on the pages?

and do I have to fix each and every one? That would take months.

Thanks

Hello,

since today I have the Firefox version 115.2.0esr.

Since then, the add-ons in the toolbar have suddenly disappeared. They are installed, but no longer visible in the toolbar. As a result, I can no longer use the add-ons, because I can't find them. Not even if I customize the toolbar.

Resetting Firefox as well as the add-ons didn't help. Reinstalling the add-ins was also unsuccessful.

How can I resolve this issue?

Regards, Sandra

Hi,

Like everyone else, I have thousands of bookmarks subdivided into folders. When you use 'Bookmark Manager' in Chrome it opens in a live tab and stays resident in that tab when you use it to open other URLs in new tabs. In Firefox, click to open a URL in a new tab and 'Wham', every time, the Bookmark Manager is gone. It is then a faff to open it again to find a different bookmark.

Unless I'm missing something, this involves opening the same Bookmark Manager in it's own window every time I want a bookmark, which seems ridiculous. If it persisted in its own window that would be something...

Is this correct? Is this a shortcoming and is there a fix for this please?

Thank you Ian

Current OS: Win10 22H2 x86 [64-bit]

Was running FF 115.1.0 ESR [64-bit] and wanted to upgrade to the latest ESR [115.2.0 64-bit] Using this 115.1 on following release notes page, clicked the blue 'Download Firefox ESR' button www.mozilla.org/en-US/firefox/115.2.0/releasenotes/

[this blue button link is https://download.mozilla.org/?product=firefox-esr-latest-ssl&os=win&lang=en-US]

This downloaded file 'Firefox Setup 102.15.0esr.exe' i.e. this is the latest 102, and not 115 As I didn't notice this was not the expected version [doh! My weak excuse is I switchedg the 15 and 2], I went ahead and installed this earlier version ontop of my existing, getting the usual prompts

When I ran the 'new' FF, I got a 'You've launched an older version of Firefox' dialog Process explorer shows this app as ver 102.15.0.8634 32-bit app

I used another browser to download 115.2.0 64-bit 'Firefox Setup 115.2.0esr.exe' and installed atop then all was ok

So apart from why it downloaded the older version, shouldn't running the 102 install ontop of 115 prompt user that 1) installing an earlier version 2) installing 32-bit app when previous was 64-bit

This could have been v confusing to some users so just wanted to point it out...

FYI: I previously ran 102.14 ESR before upgrading it to 115.1 a few weeks ago

P.S. I think issue 2) has happened to me before - I didn't notice for a while [so switching bit width is transparent...impressive :-)]

Hello,

Fireox has opened for me for years, but now it won't open! I get this error message: Secure Connection Failed

<An error occurred during a connection to package.onesearch.org. Peer’s Certificate has been revoked.

Error code: SEC_ERROR_REVOKED_CERTIFICATE

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.>

I can see the package.onesearch.org site trying to open BEFORE Firefox, but I am NOT trying to open it! I never even heard of it! Why would a site open at the same time as Firefox?

How do I delete package.onesearch.org from the opening? It is not in my bookmarks.

Thanks for your help.

Jeff K

Whenever I install a new version of Firefox it deletes the "Distribution" folder (in Windows "C:\Program Files\Mozilla Firefox\distribution"). So I have to keep a backup copy in another location so I can restore it.

Why? What is the purpose of doing this? It makes no sense. Is there a configuration setting to stop this?

I am unable to disable the Inline Playback on YouTube when using Firefox ver 115.2.0esr (64-bit).

The Inline Playback is set to : Off

But when hovering the mouse of the thumbnail video it starts playing the video.

Is the another setting to disable Inline Playback when using Firefox?

martinhb

Ever since the Firefox 115.2.0esr came out, all searches — not just Google but any sites that have a search box — freeze the page for nearly 10 full seconds before it initiates the search. I tried disabling my antivirus just to be sure an update to that isn't messing with things and it's not. This is definitely a Firefox issue and a VERY annoying one. I can't believe an emergency patch hasn't already been released!

Website example https://www.gbnews.com/royal/prince-harry-row-royal-family-invictus-games-veterans

For some reason the main texty font is OK in chrome but not in FF

Any ideas?

thanks

Our organization recently upgraded everyone from standard Firefox to Firefox ESR 115

Several users continually get the following error:

XUL Runner

"This profile was last used with a newer version of this application. Please create a new profile.

Users are getting the error even after a new profile has been created.

We have tried uninstalling Firefox both through the Control Panel and using IO Bit uninstaller but the issue persists.

All users are running Windows 10 22H2 64 Bit

'Block Site' merely blocks access to a list of sites, but does not stop them appearing. is there a way to stop websites which use <gob.mx> in the address, which attempt to re-direct to 'mirror' sites that try to steal personal info and generate 'Illegal re-direct' warnings from anti-virus programs from appearing in firefox searches, automatically, rather than having to enter <XXXXXXX, -gob.mx> each time I search ?

I upgraded from 67(?) to 115.2.1esr 32 bit and all the tabs were lost after the restart, ok, i understaqnd that. But when i went into settings the "Open previous windows and tabs" is dimmed and cant be set on

really like this ability but cant set the faint option, Watch do I need to do? FF has been my only browser for 18 or so years - please help

After Firefox update 115.2.0esr (20230821110938) was installed on 9/8, I could not properly access my online banking accounts. Installation of Firefox update 115.2.1esr (20230912014149) on 9/16 did not resolve the issue. Can these two updates be uninstalled? I was still able to access my online banking accounts after Firefox update 115.1.0esr (20230724124053) was installed on 8/8. I want to revert back to that point to see if this will resolve the issue.

Thank you!

Firefox 115.2.1esr (20230912014149) Installed on: September 16, 2023 at 10:31:29 AM Status: The Update was successfully installed

Firefox 115.2.0esr (20230821110938) Installed on: September 8, 2023 at 8:50:49 PM Status: The Update was successfully installed

Firefox 115.1.0esr (20230724124053) Installed on: August 8, 2023 at 12:43:33 AM Status: The Update was successfully installed

Hello everyone,

to archieve some good old games, I use an special version of Firefox. Firefox (MyPal): 29.2.0, with Adobe Flash preinstalled, Disk-Cache

For most games it will suffice: After loading all content online, it will be available offline too. But... some audio/video files will be saved in memory cache - %temp%\mozilla-temp-files\*[random-auffix] - instead of in disk cache. After closing session they get deleted and after restart they are saved again, with another suffix.

Sample file: http://arcaneonlinegame.epizy.com/Arcane/frames_files/midi/Ophelia's Journal.mp3 that is shipped with http://arcaneonlinegame.epizy.com/Arcane/Arcane.htm

How can I tell Firefox to permanent save streamed audio/video files, like Firefox does with everything else? In the end the music should play if I open the browser offline too.

Thank you in advance for your help. Drago

Hi, folks. I may (or may not) need some help here to quell my confusion. You decide... If we accept the result of a google search for the definition of "word(s) grammatical meaning" (which is stated as "the meaning conveyed in a sentence by word order and other grammatical signals"), then I'd like to offer a suggestion for the grammatical rendering(s) of word(s) as viewed in some of the instructions I've found on Mozilla web pages that would really help me to better understand what the instructions impart.

    I hope you folks will see that I am not being "nit picky" NOR being disparaging towards a person or their use of words, phrases, syntax, etc. in relation to their presentation(s) of examples, solutions, intructions, etc.  It has been & continues to be a challenge for me to understand/comprehend what I read sometimes, due to some limitations I have (still, at age 75 even) which are akin to being dyslexic & having attention deficit hyperactivity disorder (ADHD).  If one does a google search for these maladies, it can be found that potentially millions of people are afflicted.  Depending on the web page visited, one can find varying percentages of the total populations of various geographical locations for these disabilities, which tends to support the notion that we number in the millions.  So, there may be others who might benefit from the suggestion(s) offered here.  If you will accept the notion that I really do appreciate the time & research folks avail themselves to (and then present via the Firefox venue) aimed at the edification of those who would benefit from their selfless actions, then please consider the following, non-dissing, presentation edits...

OK, if my premise (as stated directly above) is within the scope of Firefox verbal etiquette, then I'd like to share some requested changes to descriptions, actions, instructions, etc., that would make it easier & be less time consuming for me (and mayhaps quite a few others) to read & understand (at least) some of the articles presented on Firefox web pages.

As I paged back thru the web sites to find the web page I had visited that gave rise to my concern about understanding what I was reading, it surprised me that it took 10 clicks on web page links to do so. I bookmarked the link to the web page which had the text fill-in box I am currently using, hoping I could avoid my original 10 webpages of links, journey.

OK, here I am on a Moxilla Supprt web page "Back up and restore information in Firefox profiles" with the URL: https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles PAGING down to the "Restoring a profile backup" (under the Table of Contents), I can find no reference to the location of the action described in item 1. Click the Firefox menu Button and select Exit. Where do I need to be in the Firefox app. to execute this action? After performing the action described in item 1., am I directed to the Explorer? OR, do I need to open the Explorer? OR open a cmd line prompt? in order to be able to view the two directories referenced?

For the action described in item 2., referencing "existing profile folder" and "profile backup folder", why is "profile" not the middle word in each of these three word combos? AND, if I execute the action referenced in this item, am I replacing the "existing profile folder" with the "profile backup" file (located inside the "profile backup folder "?) AND, are there any other files in the "profile backup folder" along with the "profile backup" file?

Also, is this action performed from the Explorer? or a CMD line prompt? AND, if I overwrite my existing profile with my backup profile, then I will lose all data from the existing profile that is not represented in the backup profile. That could be sizeable depending on the amount time elapsed from date when the backup profile was saved to the date the current profile is still in use.

I am further confused by the word usage in the "Important" comment: The "profile folder names" (ostensibly referencing "existing profile folder" and "profile backup folder") must match exactly. Yet the descriptions of these folders do not use the same naming format.

PAGING further down this web page to the next item in the Table of Contents, I find "Restoring to a different location". Is the action in item 1., in this section, the same as the action in item 1., of the section directly above it, "Restoring a profile backup"?

It appears as tho items 3., 4., 5., & 7., in this section, use three different phrases to describe the same entitiy (and/or its location?) i.e., the "backed-up profile folder", the "profile folder backup", & the "backed up profile folder". Are the "backed-up profile folder" referenced in item 3., the "profile folder backup" referenced in item 4., & the "backed up profile folder" all folders (directories & sub-directories)? The naming convention here is uber confusing....

AND now, so am I (confused). BUT, if I am the only one, then please ignore my ramblings above. I will take no more of your valuable time. NOR, will I need a response. With some "trial & error" scenarios (and the time to execute them), I am sure I can figure this out.

Uno, a thot does occur to me. Am I even in the right venue here to find out how to save/backup my emails stored with my online email provider? After re-reading the Firefox online support for backing up Firefox profiles, I did not come across any nomenclature identifying any emails. I mean afterall, that is what I'd like to do & reduce my burgeoning signature (footprint?) of thousands of stored online emails... SO, are emails stored in the "backed-up profile folder"? AND if so, are they one of the files in this folder? OR, are they a part of the "backed-up profile" file? (I mean if there is such a file...)

P.S... Here's a comforting tid bit of info. By cutting & pasting the URL (that I saved & briefly texted about earler) which opens the web page with this text fill-in box, I circumvented needing to select 10 different links to get here...