Firefox supportforum

Outlook works so I have internet access -- just no browser -- just says connecting forever. My internet explorer doesn't work either. I tried power down and back up. It doesn't matter what site I tried to access. All was fine before the Firefox update. Coincidence? Seems unlikely....

When I went to open Firefox on may laptop I got a box that said - Firefox will start in a minute after it finishes updating (not verbatim). After it opened I can't access the Internet through it or use any of my quick links. It just keeps refreshing to the Firefox homepage.

I downloaded "shoppingathome" for coupons and for some reason it messed up the Firefox website, I have completed a restore, uninstalled and reinstalled mozilla and the same blank box comes up and will not let me navigate the site. HELP....please.

So, Firefox has announced to drop NPAPI support at end of 2016. What would be an alternative for legacy sites?

For example, Google Chrome introduced Chrome Legacy Browser Support (Chrome LBS), that redirects sites using NPAPI technology. A list is maintained with the sites.

Even though, it's little more than a year since Firefox will be doing that, it's never too late to get started on something that effect the web.

Start apps and either pages do not load or email does not download pop or imap. Closing both apps provide and error report.

Please note that when I was reviewing these errors on Friday, I noticed a reference to Cisco VPN. I uninstalled/reinstalled firefox and Thunderbird without luck. I thn uninstalled the Cisco VPN client app and both your apps started working. Now today, the apps started failing in the same manner and I have not installed any new apps over the weekend.

Thank you, Tim

I am using the follow steps to update Firefox using mar file.

https://wiki.mozilla.org/Software_Update:Manually_Installing_a_MAR_file

It's updating Firefox as expected. Help > About Firefox also show the latest version after the update.

However, Control Panel still shows the older version in the list of installed software. It should be updating the version in the control panel to reflect the latest version.

Yesterday I was in the middle of installing WinRAR on my computer when I started to get warnings about possible viral activity. I cancelled the installation before it finished and then uninstalled the remains through Programs and Features. Since then none of my Mozilla programs will connect to the internet (Firefox and Thunderbird) but all of my others will. I since ran a thorough scan with AVG and deleted 5 Trojans in the process, but still the Mozilla problem. I uninstalled and reinstalled Firefox but it still fails to connect with the internet. I'm scared to try anything to fix Thunderbird as it handles multiple email accounts and I cannot lose my archived emails. Can anyone suggest a fix or scan that I could try?

Back in 2015, Firefox's search bar became completely un-useable. Since then, I've fixed the problem with Classic Theme Restorer, but that add-on is no longer supported.

So how do we get the old search bar back? How are people supposed to search without a proper search bar?

For the record, I count…

4 SERIOUS PROBLEMS WITH THE NEW SEARCH BAR:

1. The new search bar was supposed to make searching faster. What a lie! It takes just as many clicks as the old bar, except it's now much SLOWER because you have to select the search engine EVERY SINGLE TIME you search!

2. Another thing slowing it down is the lack of text labels on the icons: You're now forced to look through a bunch of icons to find the engine you want! This is crazy! Can you imagine if they printed phone books with no names, only pages full of 'icons' of the different services!? Would that "speed things up"? Never!

3. Most people regularly use MORE THAN ONE engine (e.g. Google, YouTube, Spotify, Twitter, etc.). So why are we forced to pick one "default" engine? Imagine if your fridge asked you to choose one "default food", then every time you went to the fridge it always took out that one thing unless you told it otherwise! How irritating!

4. Perhaps the most deeply annoying thing about the new search is that the search process is now BACKWARDS to the user's thought process. When people search the web, we ALWAYS know what KIND of media we're searching for FIRST and THEN we think of the search query. Can you imagine if a guy took a girl on a date and asked her "Please give me the name of the movie or meal you want" and THEN AFTERWARDS asked her if she'd prefer a movie or a meal? That's exactly what the new search bar does!

This is a plea for help, but also an appeal to Mozilla to fix the crazy new search bar. (If devs are reading, I'm an interactive designer and I'd be more than happy to provide details of a perfectly elegant solution for how the bar can be adjusted to accommodate fans of both the old and new style.)

have found support page and click on "refresh firefox" button, dialog window has appeared but instead of cancel/accept buttons there are small buttons without captions, and clicking on them does nothing,

all dialog windows look the same, no real buttons

So just curious . . .when I transferred my GMAIL address / email to Mozilla FF, does my e-mail address ever actually become a FF.com, or does FF just BORROW my GMAIL address via encrypted e-mail domain for its FF network to use for me and leave it that way?

Thank you!

I can't go back more than a month on my history, nor extend it past one month if I have stuff I want to look up that I have looked for. And if I accidently right click forget about this site since its right below delete page, I tend to lose an entire thing instead of one specific thing. Both need to be fixed with an undo feature.

Hi, since yesterday, when I open Firefox, there is no menu anymore, neither my Bookmarks menu and I can't use my Keyboard for action. For example "command" N for a new window doesn't work, neither "comand" w to close a window. The only one working is "command" Q to quit. I attached 3 screenshots. The first one shows the way it was. On top the menu with Firefox | File | Edit | View | History, etc... and all my Bookmarks visible. Now when I open Firefox I see the top menu if no other window is open. As soon as I open a window my screen looks like the 3rd image with no menu anymore, only Firefox. And no more bookmarks. I use MacOS Catalina (10.15.4). What can I do? Thanks for your help.

Yesterday my laptop began searching constantly not getting out for the home page. The cursor was lagging and moving in a choppy fashion. I run Windows 7 and know I need a new device but that will have to wait a week or two