Firefox supportforum

Firefox stops working several times a day & cannot access websites. PC is connected via Ethernet to the modem/router. I get a message website cannot be found. I called the ISP a couple times & they show me connected to the internet.

Firefox will not completely close & let me run it again. Task Manager lets me remove all but one occurrence of FF, which prevents me from running another copy of it.

I end up restarting the PC several times a day to get connected again.

The last time I was looking in Control Panel > Network Connections & that window froze & could not close out of it. I could open FF over the Control Panel window but could not run FF. I let it sit while using a wireless device to look up stuff. The monitor went to sleep because there was no signal, probably because the PC went to sleep. I could not wake up the PC & had to power it off.

Another time Network Connections > Local Area Connections was stuck on "identifying..." and never found the router.

All this started happening after I tried a USB wireless adapter & installed its driver & Cisco software that got installed with the driver. I have uninstalled all this & updated the wired network adapter driver.

I tried to restore Windows back to an earlier date a couple times but a message said the restore was not successful.

Any suggestions would be appreciated, Thanks

The last Firefox updates have suddenly created havoc. None, absolutely none of the websites that I frequently visit will have my login information saved even though when I view logins in the settings mode, they are all listed there with the correct passwords. I am not technical and would sincerely appreciate a tutorial of some kind as to how to correct this egregious oversite on behalf of the Mozilla team.

I have a process i start that runs for a couple of hours. Firefox is timing out and stopping the process. How do i get Firefox to hold the session open for that long waiting on a response?

Hi, I upgrade Firefox to 89.0.2 from the previous version. The installer "locked-up" during the installation process. I am using Win 7 on a Dell Inspiron 64-bit laptop (2017) with plenty of memory. Never had problems before. The installer locks and I have to stop it via Windows Task Manager (setup.exe *32). I have reloaded the "Firefox Setup 89.0.2.exe" file several times, reloaded the previous version... no avail. It locks up. I tried to start the Firefox even if not fully installed, using Firefox.exe It stated that it did not close properly and to "refresh", which I did, the program browser started after saying "success", but then stopped responding (screen locked-up) while showing me the usual Firefox screen (i.e. with all my previous opened tabs, bookmarks...) After having deleted the program manually from its location, reloading it several times - the same issues took place. Can someone help, me? Thank you, Ciao, L

My firefox is crashing even with the troubleshoot mode I updated the latest version, disabled the extensions and removed cache and still crashing

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On my device list I can see old PCs which don´t exist anymore, but clicking the "sign out" button doesn´t sign them out. What can I do to remove these old devices from the sync-list ?

Hi

I've posted about this issue before. I've done everything recommended, starting with clearing cache and cookies, disabling add ons and extensions, refreshing firefox and now have done a clean install. The issue persists and I'm stuck!

I have a wordpress business website. On it is a blog page, which links to all my blog posts - see attached image when viewing on Edge. But on Firefox none of the links are visible. They ARE there - if you hover, the cursor changes and I can click on the link and go to the page but I can't actually SEE any of the links.

When I did the clean install, the very first time I visited the blog page everything looked normal. However, after visiting a post and returning to the blog page the links had disappeared again! Firefox seems to be putting some kind of cookie or something on that particular page (it's the only page I'm having issues with) and after the cookie has been installed it blocks all the links.

Please help. This is my business website and if I can't get it working I'll have to stop using Firefox.

Hi,

We are working on an Open Source Chrome extension: Digital Assistant Client

I am recording the domnode by converting into json by domJson and saving into server. We can find the same recordednode by comparing the json attributes and matching to the original node on the page. We have one problem here when we search for the nodes sometimes we get similar nodes via json which has same property names. In that case we are trying to match the node position that we have recorded. When we try to match the node position in different screen resolutions, it gives us the wrong node. How do we solve this. My code is as given below

// calculate distance between selected node and matching node getDistance: function (node1, node2) {

  const x = node1.x - node2.x;
  const y = node1.y - node2.y;
  const dist = Math.abs(Math.sqrt(Math.pow(x, 2) + Math.pow(y, 2)));
  return dist;

},

Windows 10. Within the last week lock-wise behavior has changed. When starting Firefox, Logins & Passwords is empty. To get it filled I'm required to login to my Firefox account and sync. When Firefox is closed I am auto disconnected from the account and Logins & Passwords is cleared. Previously I did not have to login to Firefox to access the saved passwords. I've tried various combinations of History settings and login out of Firefox but lock-wise is always empty when Firefox is restarted. I do not have this issues on IOS platforms (phone or tablet).

How do I prevent auto disconnect or lockwise emptying when Firefox is closed? Thanks

1. The First Image is of the URL bar. If you look closely, some of the parts are chipped.
2. The Second Image is of a Button. It's chipped in all sides.
3. The Third Image is a string of dots and hyphens that I've selected with my cursor. It's weirdly torn in the middle.

The Issue is on both Firefox Developer Edition and the normal Firefox. Both are the latest versions. Both are installed on my OS.

I'm on Parrot OS 4.11. I've tried changing the window compositor which is Metacity(Marco) but that doesn't solve the issue. Kernel is 5.10.0-6parrot1-amd64. I'm running on integrated graphics. No third-party graphics driver.

I have Ubuntu installed too and the problem isn't there in Ubuntu. So It's in Parrot. I heavily use Firefox for Web Surfing and Development.

All of them are fresh installs from the official website.

My laptop died last night so I opted to use the backup. Wanted to login and sync so I could access my bookmarks, but I was told my password wasn't correct. I haven't changed my password.

Just today, firefox began slowing down and soft crashing for minutes at a time. During this time, I can interact with websites, but it doesn't change the visuals or show that anything has changed. new tabs open but don't show up, youtube video audio plays but the screen remains fixed. Firefox usage for just 7 tabs is well over 5 gigatybes of ram and 10-20% cpu at all times.

I attempted everything on the help page, including: killing and restarting firefox, updating firefox, updating windows, restarting my computer, killing firefox and rebooting again, disabling extensions, and updating graphics drivers.

after rebooting with the new windows update, firefox ran smoothly for a brief minute and showed normal cpu/ram usage, but quickly climbed back up to pre reboot numbers.

A Firefox (all versions since one year) freezes problem. It started freezing, other browsers do not do that. The freezing stops when hardware acceleration is disabled. No hardware changes in the PC, other programs work normally. Changing video drivers does not help.

I would like to keep the hardware acceleration going, otherwise the browser is slower. If the problem can not be fixed i will look for another browser.

The Original email address I used to create my Firefox account is lost.

When I look in the support site the advice is to create a new Firefox Account under a valid email address and then I will be able to sync my data.

I created a new mail address, but if I try to create that new Firefox account with that I get the notification that the primary email address of the account is needed to sign in. But that account does not exist anymore. So I don't see the form I have to fill in to create my new account. Can you help me?

I have been using firefox for years but I am always encountering problems, possibly because I have not set it up properly. I am thinking of deleting my account and starting over or trying another browser all together. I was not brought up with computers so not computer literate, I like Mozilla's ethos and donate a small amount when I can, I just need advise about setting things up, I think

This morning I upgraded to version 90.0 (64-bit). Since then I can no longer respond to posts in, for example, sci.math. I presume this is an incompatibility between Firefox and google security options. Is there a solution or workaround?

Thank you

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

I am not able to access the website which has embedded links.

when i try to clear everything and selected never remember history. After that also i could not access the trusted website. could you please explain what can i do for the below error ?

this is the error i am getting, Firefox Can’t Open This Page

To protect your security, login.microsoftonline.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window.

Learn more…

Report errors like this to help Mozilla identify and block malicious sites