Firefox supportforum

Hello everyone,

I started using firefox actively a year back or something like that, last couple of months it started driving me nuts as it started updating every time I launch it, which is very annoying even if it takes only 10 15 seconds, I sometimes need to check something really quick and I have to wait for it to finish installing an update, even though I checked the setting for it to do so in the background, it seems to only do it after I launch it disrupting my workflow, which made me switch back to Chrome temporarily, is there a way to fix this?

WED 21FEB24 The urgent issue is that in the last few weeks, many web pages do not load content, just a grey or white screen. Some will load the header. I am the Executor for someone's estate, and I am having this trouble with some financial websites that I must access to do the job.

Its been many years since I upgraded anything. It might be that Macintosh Firefox 78.15.0 esr (64 bit) and Thunderbird 60.9.1 are the newest revs that work with OSX 10.11.6 El Capitan. I have a 2011 MacBookPro.

I don't like the changes in the user interface that Apple put into OSX after El Capitan. But I may be forced to upgrade. Too late in life to learn Linux.

Maybe the minimalist solution is to upgrade Firefox. But that may require upgrading OSX, and Apple has made it really hard to do that unless you go to the very newest. OTOH I don't know if the newer OSX will run on my 2011 MacBook Pro. If I clicked on "software update" in About This Mac, what would happen? would it just start doing it, or tell me about it first?

The last time I upgraded something, probably Thunderbird but maybe it was Firefox, I had to learn a complicated process to copy & save the User Profiles (they are in a hidden directory), and then install them into the new rev. I don't want to go through that again. I just want to run the dmg file.

There used to be a Mozilla web page with all the versions & you could download the dmg file you wanted.

If I still have problems, I would have to buy a much newer computer. A several year old MacBookPro. But I don't like the "new" disk formatting method Apple created. It saves space by not actually making copies of files, but uses a pointer to one copy. So there is a single point of failure, which makes copies pointless. I want to keep using OSX Extended (Journaled) and I would have to have the seller of the computer do that for me, before I used Migration Assistant to put my stuff on it. I also hate the welded-on hard drive; being able to pull the drive is the best "broken hardware" solution.

I don't recall if El Capitan has the "OSX Recovery" system or if that happened in a later rev.

I use SuperDuper to make a clone of my hard drive as a backup & archive. I wonder if I could connect a copy on an external drive and then startup using the external copy. Then I could upgrade Firefox and see if it works, then do the same for OSX if necessary, and Thunderbird.

Suggestions & how-to info needed. TIA

Hi,

I cannot download & installed any add-ons or themes. After clicking the install button, I always get a red bar saying "Download failed. Please check your connection.". This happens on Firefox, Firefox beta and Firefox nightly.

I did some googling and found similar posts from a few years ago. These seem to suggest I don't have the correct certificate used to verify extension signatures:

• https://support.mozilla.org/en-US/questions/1257997
• https://support.mozilla.org/bm/questions/1258023

I checked my certificates and I don't have anything from "Mozilla Corporation - signingca1.addons.mozilla.org" (there's a screenshot of this cert in the first forum link above), so I think this is indeed the issue? I've attached a screenshot of my cert list where the Mozilla cert should be.

Please note I am on an M3 Pro macbook pro. It's a work laptop and I thought maybe our network settings were interfering with things, but my previous work laptop (Intel) could install add-ons just fine.

Would appreciate some help!

P.S. I found a workaround where I copied over all extension JSON and XPI files from my old laptop. So I am using my previous extensions just fine but still cannot download any new ones. Also I don't have access to my old laptop anymore so can't copy over any new ones.

Ark extracted Version 119 files into /home/Downloads/Firefox/Firefox. I tried ./update from the BASH command line, but didn't know which argument(s) to add to that command. I'm hoping to update Firefox 78.14 ESR to a recent version, whether ESR or not. Thanks for your help.

My hp laptop crashed. I was able to remove the hard drive, put it in a sleeve and I trying to find my firefox bookmarks. All of my other files are there. I have tried every path posted online and i still cannot find them. I found two mozilla files but, no bookmarks. Can you assist? I dont know where to look.

I have used FireFox for years Now I can not download VPN as it requiers W 10+ I can not afford new computer, I am a Disabled Viet Nam Vet/ A MARINE I dd not what all these new apps and maybe Windows is blocking download - HELP

Firefox is my longstanding browser (on Windows 10). I wish to make use of the Firefox PDF viewer, but have been unable to gain access to it. If for the purposes of an attachment I click on "Open with", Firefox does not appear among the viewers offered. I'm not tech savvy, so a step by step (idiot's) guide as how I can gain access to and then make use of the Firefox as my default PDF viewer will be greatly appreciated, please.

Had to reformat and reinstall my Intel Mac with System 10.4.11. Can't download install dmg from the ftp site because my id and password don't get me into the FTP website.

ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/3.6.28/mac/en-US/Firefox%203.6.28.dmg

Does anyone have the installer for 3.6.28 version of Mac Firefox

I recently migrated data from my old MacBook Pro to a new MacBook Air. I installed Firefox on my new computer as it did not migrate. It installed fine but will not launch. Please help.

About a week ago I started getting these update error messages stating "Update available - Firefox couldn't update automatically. Download the new version". I've also tried clicking "Learn more" on the error message but it's a dead link. Going into the settings for updates I am set to auto update, but when I manually check for updates it says "Failed to check for updates".

The help article on this issue simply tells you to download and manually reinstall Firefox, but I'm having to do this nearly every day. I work in IT myself so I know a "bandaid" workaround when I see one. Is there a solution to this issue?

I wish to install and use the Firefox browser on my old 64bit Windows 7 laptop.

I believe the last v115 will be the last Windows 7 compatible version of Firefox, if this is correct where can I find this or the correct version of Firefox to download and install on my Windows 7 laptop?

The Firefox website only seems to provide v119 now.

Thanks, Graham

The Debian Firefox packages available are only 115.6. Thought it would be nice to have the latest. Grabbed all the dependencies according to the Mozilla web site.

Installed Firefox 121.0 as root and placed folder into /opt, as instructed. Went through all the settings and imported my bookmarks.

Now there is a 121.0.1 upgrade available but my browser won't automagically install the upgrade. Says click here to download. So I do. I get the entire tar.bz2 bundle, which creates a full directory structure, as if I was starting over.

Can I just move a few files from that into the existing /opt/firefox directory to get the upgrade? If so, which ones?

Or, can I move few files from the existing directory into the new version, and replace the whole lot? If so, which ones?

Thanks in advance.

Can somebody give me a version of firefox for my windows 7 professional (64 bit os) that actually work. I literally downloaded many versions of firefox (esr ones,normal ones) with exe and msi installers. But everyone one of then never works,sometimes it doesn't even install or sometimes it installs but gives error , sometimes it says we're sorry , sometimes it installs but doesn't open nor does it gave any error window. Im getting a headache.Please somebody help me (╥﹏╥)

how do i open/load all firefox tabs from another device into active tabs on this device? should be more intuitive and direct than having to navigate 4 levels deep into menus: view > sidebar > synced tabs > open all tabs

enhancement request to offer 'open all tabs' on level 1.

i did find the solution here: https://support.mozilla.org/en-US/questions/1413287#answer-1580578 How to open all synced tabs

cannot download firefox browser because I have an expired chrome browser that I'm supposed to delete first -

However - have tried a dozen or so ways to do just that - or so it appears and still cannot download the

firefox browser and after much frustrated key pounding find evidence chrome is not really deleted - help losing

my mind - I'm 77 years old and not computer literate but not senile either - i hope

I change nothing in my settings and I am now on Dark background everywhere despite having: - forced the system settings (OS) to stay in light background - in about:preferences appearance I've manually selected (forced) the light background - in about:config I've tried to switch the browser.theme.content-theme to "1" (instead of "0")

this is really frustrating, I would like to get a better "reading" of what happens, as an Engineer I am happy to also squint at logs if needed, please consider adding a preference / settings change log file

All of the files I try to download fail immediately. Even extensions will not download on firefox. I have uninstalled and reinstalled and checked the download location. Downloads work on other browsers such as Chrome fine but nothing will download on Firefox.

Hello, I need help. I downloaded and installed Firefox (latest version), the icon appears in the taskbar, but when I click on it, FireFox does not launch and I always get the same error message. I uninstalled, reinstalled, restarted the PC, but I still have the same problem, even starting from firefox.exe in Windows (C:) >Programs>Mozilla Firefox. Could it be possible that Microsoft is blocking the launch of Mozilla Firefox? Thank you in advance for your help. Attached is a screenshot of the error message. Fortunately, my Mozilla Thunderbird (15.4.2 (64 bits) works fine...