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Firefox has stopped working

When I try to launch the browser, an error box pops up saying Firefox has stopped working, please close the program. I cannot fix this error. I even uninstalled and rei… (læs mere)

When I try to launch the browser, an error box pops up saying Firefox has stopped working, please close the program. I cannot fix this error. I even uninstalled and reinstalled the browser and this will not fix it. Essentially I can no longer use the browser on my computer. Any solutions?

Stillet af jtulis001 for 1 år siden

Seneste svar af jtulis001 for 1 år siden

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Firefox not updating automatically

Hi! Since about two month I have the problem, that firefox does not update automatically anymore. Every time a new version is available I get the message "Firefox can't u… (læs mere)

Hi! Since about two month I have the problem, that firefox does not update automatically anymore. Every time a new version is available I get the message "Firefox can't update to the latest version" and I have to do full download. Searching the forum did not help solving the problem. Is there any way to determine what is preventing firefox from updating? Cheers Christian

Stillet af chr.kohler for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Hosts of bugs

MacOS Catalina 10.15.7 Firefox 88.0.1 (64-bit) All recent Firefox versions have killer bugs. A new one was actually trying to login here. The error message said 'Cookies … (læs mere)

MacOS Catalina 10.15.7 Firefox 88.0.1 (64-bit)

All recent Firefox versions have killer bugs.

A new one was actually trying to login here. The error message said 'Cookies must be enabled' and I couldn't get further. Cookies *were* enabled! I shut down Firefox, and re-opened, and all was then OK.

. Web pages with scripts are often completely blank. . Pop-ups are often blank. If not they often don't work, like (critically) Ebay login. . View source (CMD U) works for new pages. However doesn't update if the source page changes.

 I do use <CMD U> from the changed front page.

A silly one is that the keypress to 'Copy Link' was deviously 'A', but not shown. It has now changed to 'L' and still not shown. Why? I very much prefer Firefox, and all the many shortcuts are memorised (well bar 'L' (8-)# )

However I so often now have to use Safari or Chrome to get around the bugs. This is a pain as the interfaces are different, and specifically 'View Source' never has a shortcut key. They also have their own bugs!

Stillet af Tonyfirshman for 1 år siden

Seneste svar af Tonyfirshman for 1 år siden

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Firefox won't run after installation

I've had Firefox running on this PC for a couple of years and started running into problems with it. I've tried refreshing, reinstalling, restoring the machine back to p… (læs mere)

I've had Firefox running on this PC for a couple of years and started running into problems with it. I've tried refreshing, reinstalling, restoring the machine back to prior system restore points, nothing seems to work. It all seems to revolve around the ntdll.dll. I've included some event viewer info and the content of Report.wer.

It seems Firefox has been banned from this machine.

Let me know if there is anything else I should provide.

Thanks.

Faulting application name: firefox.exe, version: 89.0.0.7817, time stamp: 0x60afecf6 Faulting module name: ntdll.dll, version: 10.0.19041.964, time stamp: 0xbd2c3c23 Exception code: 0xc0000005 Fault offset: 0x000000000001ad67 Faulting process id: 0x582c Faulting application start time: 0x01d757b00294012c Faulting application path: C:\Program Files\Mozilla Firefox\firefox.exe Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll Report Id: 1afb044a-bf7e-4020-b084-08f882aaf94c Faulting package full name: Faulting package-relative application ID:


Version=1 EventType=APPCRASH EventTime=132671127503826359 ReportType=2 Consent=1 UploadTime=132671127507247212 ReportStatus=268435456 ReportIdentifier=e315cba1-ca8c-40bf-b0ac-9a142bb7cee1 IntegratorReportIdentifier=113620e8-2ede-466f-98e3-b91d252845e1 Wow64Host=34404 NsAppName=firefox.exe OriginalFilename=firefox.exe AppSessionGuid=00003b48-0001-0037-5262-9c02b057d701 TargetAppId=W:000674066830d6caf8b2219dfd54a0b76a3800000000!00008dd035bd088253590fa20cfecc38a76424eb2feb!firefox.exe TargetAppVer=2021//05//27:19:03:18!93ae6!firefox.exe BootId=4294967295 TargetAsId=42676 IsFatal=1 EtwNonCollectReason=1 Response.BucketId=f59497a5b16ecbe06f93fccb8359c389 Response.BucketTable=4 Response.LegacyBucketId=2275440187764491145 Response.type=4 Sig[0].Name=Application Name Sig[0].Value=firefox.exe Sig[1].Name=Application Version Sig[1].Value=89.0.0.7817 Sig[2].Name=Application Timestamp Sig[2].Value=60afecf6 Sig[3].Name=Fault Module Name Sig[3].Value=ntdll.dll Sig[4].Name=Fault Module Version Sig[4].Value=10.0.19041.964 Sig[5].Name=Fault Module Timestamp Sig[5].Value=bd2c3c23 Sig[6].Name=Exception Code Sig[6].Value=c0000005 Sig[7].Name=Exception Offset Sig[7].Value=000000000001ad67 DynamicSig[1].Name=OS Version DynamicSig[1].Value=10.0.19042.2.0.0.256.48 DynamicSig[2].Name=Locale ID DynamicSig[2].Value=1033 DynamicSig[22].Name=Additional Information 1 DynamicSig[22].Value=0000 DynamicSig[23].Name=Additional Information 2 DynamicSig[23].Value=00000000000000000000000000000000 DynamicSig[24].Name=Additional Information 3 DynamicSig[24].Value=0000 DynamicSig[25].Name=Additional Information 4 DynamicSig[25].Value=00000000000000000000000000000000 UI[2]=C:\Program Files\Mozilla Firefox\firefox.exe LoadedModule[0]=C:\Program Files\Mozilla Firefox\firefox.exe LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll LoadedModule[4]=C:\WINDOWS\SYSTEM32\apphelp.dll LoadedModule[5]=C:\Program Files\Norton Security\{EA97DD3A-7978-4E82-83EE-5B9F07E0C020}\NortonData\22.21.1.151\Definitions\IPSDefs\20210601.061\IPSEng64.dll LoadedModule[6]=C:\WINDOWS\System32\ADVAPI32.dll LoadedModule[7]=C:\WINDOWS\System32\msvcrt.dll LoadedModule[8]=C:\WINDOWS\System32\sechost.dll LoadedModule[9]=C:\WINDOWS\System32\RPCRT4.dll LoadedModule[10]=C:\WINDOWS\System32\PSAPI.DLL LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll LoadedModule[12]=C:\Program Files\Mozilla Firefox\mozglue.dll LoadedModule[13]=C:\WINDOWS\System32\CRYPT32.dll LoadedModule[14]=C:\WINDOWS\System32\WINTRUST.dll LoadedModule[15]=C:\WINDOWS\SYSTEM32\MSVCP140.dll LoadedModule[16]=C:\WINDOWS\SYSTEM32\VCRUNTIME140.dll LoadedModule[17]=C:\WINDOWS\SYSTEM32\VERSION.dll LoadedModule[18]=C:\WINDOWS\SYSTEM32\dbghelp.dll LoadedModule[19]=C:\WINDOWS\SYSTEM32\VCRUNTIME140_1.dll LoadedModule[20]=C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL LoadedModule[21]=C:\WINDOWS\SYSTEM32\MSASN1.dll State[0].Key=Transport.DoneStage1 State[0].Value=1 OsInfo[0].Key=vermaj OsInfo[0].Value=10 OsInfo[1].Key=vermin OsInfo[1].Value=0 OsInfo[2].Key=verbld OsInfo[2].Value=19042 OsInfo[3].Key=ubr OsInfo[3].Value=985 OsInfo[4].Key=versp OsInfo[4].Value=0 OsInfo[5].Key=arch OsInfo[5].Value=9 OsInfo[6].Key=lcid OsInfo[6].Value=1033 OsInfo[7].Key=geoid OsInfo[7].Value=244 OsInfo[8].Key=sku OsInfo[8].Value=48 OsInfo[9].Key=domain OsInfo[9].Value=0 OsInfo[10].Key=prodsuite OsInfo[10].Value=256 OsInfo[11].Key=ntprodtype OsInfo[11].Value=1 OsInfo[12].Key=platid OsInfo[12].Value=10 OsInfo[13].Key=sr OsInfo[13].Value=0 OsInfo[14].Key=tmsi OsInfo[14].Value=221115844 OsInfo[15].Key=osinsty OsInfo[15].Value=3 OsInfo[16].Key=iever OsInfo[16].Value=11.789.19041.0-11.0.1000 OsInfo[17].Key=portos OsInfo[17].Value=0 OsInfo[18].Key=ram OsInfo[18].Value=32631 OsInfo[19].Key=svolsz OsInfo[19].Value=952 OsInfo[20].Key=wimbt OsInfo[20].Value=0 OsInfo[21].Key=blddt OsInfo[21].Value=191206 OsInfo[22].Key=bldtm OsInfo[22].Value=1406 OsInfo[23].Key=bldbrch OsInfo[23].Value=vb_release OsInfo[24].Key=bldchk OsInfo[24].Value=0 OsInfo[25].Key=wpvermaj OsInfo[25].Value=0 OsInfo[26].Key=wpvermin OsInfo[26].Value=0 OsInfo[27].Key=wpbuildmaj OsInfo[27].Value=0 OsInfo[28].Key=wpbuildmin OsInfo[28].Value=0 OsInfo[29].Key=osver OsInfo[29].Value=10.0.19041.985.amd64fre.vb_release.191206-1406 OsInfo[30].Key=buildflightid OsInfo[30].Value=C0DD2958-3F6C-41DD-85BE-41F4BE4DFAC2.1 OsInfo[31].Key=edition OsInfo[31].Value=Professional OsInfo[32].Key=ring OsInfo[32].Value=Retail OsInfo[33].Key=expid OsInfo[34].Key=fconid OsInfo[35].Key=containerid OsInfo[36].Key=containertype OsInfo[37].Key=edu OsInfo[37].Value=0 FriendlyEventName=Stopped working ConsentKey=APPCRASH AppName=Firefox AppPath=C:\Program Files\Mozilla Firefox\firefox.exe NsPartner=windows NsGroup=windows8 ApplicationIdentity=67E97FB536942A9129100B62F2DE4AEB MetadataHash=1807917528

Stillet af vista1 for 1 år siden

Seneste svar af vista1 for 1 år siden

  • Arkiveret

Firefox keeps creating a new profile every time it is opened

I am testing FF91esr for deployment later this year. Having a lot of grief with it. For context; On most of our PCs the profile folder is NOT in the %APPDATA% folder. It … (læs mere)

I am testing FF91esr for deployment later this year. Having a lot of grief with it.

For context; On most of our PCs the profile folder is NOT in the %APPDATA% folder. It lives on a different drive, typically drive F:\

This allows us a lot of freedom to restore a users C:\ drive without messing up the Firefox profile, or losing recent information, for example. We do the same for Thunderbird and several other applications.

The profile.ini file does live in its default location and points to the relavant folder path=F:\Users\<username>\profiles\<profilename> IsRelative=0

We backup a users PC with a comprehensive script which copies the profile.ini and Profiles folder. The group policy is also backed up, and in that policy we have set to use legacy profiles.

When we build a new PC for a user we restore those backups in the hope that the user will take up where they left off. For example, their browser history will be at the point is was when they left the PC.

The whole process is pretty automated. However, with FF91esr I cannot get it to use the folder we backed up. It ignores what's in the profiles.ini file and creates a new profile in the default location, set's it as default and of course sets IsRelative=1.

I tried several combinations of things to try to stop this, but in the end the ONLY way I could get it to use the restored profile was to go to about:profiles, create a new profile, point it to the folder where the restored profile is located, restart using the new browser, then via about:profiles, delete the bogus profile (of course having set the restored profile as default).

I'm not going to sit at 250 PCs doing that. It's crazy.

How can I get FF to use the restored profile folder and stop it endlessly creating new profile folders?

So far I've only tested with clean installs of FF91esr, so this is not an issue with different versions of profiles. But I am concerned over what's going to happen when I update Firefox on a PC...

Stillet af citizen1138x for 1 år siden

Seneste svar af cor-el for 1 år siden

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Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (læs mere)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Stillet af beta-tester for 2 år siden

Besvaret af beta-tester for 1 år siden

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firefox install hangs immediately

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Start… (læs mere)

I am attempting to reinstall firefox. Old one screwed up and I eventually uninstalled it. Ran revo uninstaller, turned off firewall and antivirus, wifi connected. Started Firefox Installer as Administrator. Firefox Installer window appears on Desktop. The interior of the window is completely blank, all white. Wait. Nothing happens. Click on it, get Not Responding message at top of window. As far as I can tell the Installer did nothing but open the window. Repeat downloads of the Installer did the same thing. Help?

Stillet af johnsemail for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Breakpoint Exception 0x80000003

I am running Firefox 84.0 (64-bit) in Windows 10 Professional 2004. Saturday I received a pop-up window: firefox.exe - Application error The exception Breakpoint… (læs mere)

I am running Firefox 84.0 (64-bit) in Windows 10 Professional 2004. Saturday I received a pop-up window:

    firefox.exe - Application error
    The exception Breakpoint
    A breakpoint has been reached.
    (0x80000003) occurred in the application at location 0x00007FFAA7321425
    Click OK to terminate the program 

Is there any way to determine what happened? Thanks.

Stillet af bsfinkel for 1 år siden

Seneste svar af bsfinkel for 1 år siden

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Firefox update deleted profile

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replac… (læs mere)

I sometimes receive notification that Fx can't update automatically and I need to download the update. Twice now, the update has deleted my profile on drive D, and replacing it with a new one on the default C: drive. Settings, options, addons all GONE! I finally had to restore my entire system from a backup. What's going on and how can I prevent it happening again?

Stillet af PD-Firefox for 1 år siden

Seneste svar af cor-el for 1 år siden

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Firefox slow to load.

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open … (læs mere)

Firefox slow to load, 20-30 seconds. Appears is opening more than one instance with a single click. When it does load it sometimes comes up with the last page I had open even tough I closed it out properly. Sometimes get error msg that must close out 2nd Firefox before can start Firefox but saying yes results in the current open window closing. This started yesterday and the latest version of Firefox was automatically installed yesterday? Window 7. Cleared cash. Disabled all add on's etc. No help. Close out Firefox and Task Mngr show no Firefox running. Start Firefox and Task mngr shows four/five Firefox running. This started yesterday and the latest version of Firefox was automatically updated yesterday. Any ideas.

Stillet af waltslagle for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Firefox doesn't load any page or settings

Hi, I'm running Firefox on Ubuntu 20.04.2 LTS Gnome Version 336.38. For at least one month now Firefox has stopped working. When I start Firefox normaly (or in the tor-b… (læs mere)

Hi, I'm running Firefox on Ubuntu 20.04.2 LTS Gnome Version 336.38. For at least one month now Firefox has stopped working. When I start Firefox normaly (or in the tor-browser bundle) the Firefox-Window opens but no page is loaded. No matter what page I navigate to, nothing happens. I can't even open the firefox settings. I updadet from the normal version to 89.0 but still nothing working. Anyone got any ideas?

Stillet af samuel.signer for 1 år siden

Besvaret af cor-el for 1 år siden

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Firefox cannot load websites just shows a white screen

I am using Firefox-ESR on my Kali linux distro. I am unable to load any webpages on Firefox but other browsers can load. I tried all the steps like clearing every history… (læs mere)

I am using Firefox-ESR on my Kali linux distro. I am unable to load any webpages on Firefox but other browsers can load. I tried all the steps like clearing every history, cache, etc. I have even reinstalled several times but it is only loads for 2-3 seconds and shows a white blank page and nothing else. I have gone through your tutorial of "Firefox can't load but other browsers can" but it is not helping. There is no problem of proxy either.

Edit Update : I need the Firefox-ESR installed as default. I downloaded new version Firefox-ESR=78.11.0esr from Firefox download page and it loads webpages. But the latest Firefox downloaded from apt is Firefox-ESR=78.10.0esr. I cannot update Firefox as new downloaded version has executable file name as 'firefox' but default has executable file as 'firefox-esr' in '/usr/lib'. I have two different versions of Firefox-ESR installed now because of the installation procedure given in Firefox install tutorial page. I am also not able to find the new version browser in 'x-www-browser' in 'update-alternatives' to set it as default. I want the Firefox installed with all features as default one. I think I have not installed new version of Firefox-ESR correctly. I just want to update Firefox but not to install another version of it. Thank you.

Stillet af akshaypadti for 1 år siden

Seneste svar af akshaypadti for 1 år siden

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Firefox Not Saving Imported Data from Chrome - MacOS Catalina

Hi All! Need some help for a client please :) iMac 27in (late 2013) Processor = 3.2Ghz Quad Core Intel Core i5 Memory = 8GB DDR3 MacOS Catalina = 10.15.7 1TB HDD Not s… (læs mere)

Hi All! Need some help for a client please :) iMac 27in (late 2013) Processor = 3.2Ghz Quad Core Intel Core i5 Memory = 8GB DDR3 MacOS Catalina = 10.15.7 1TB HDD Not sure if this is a MacOS thing or a Firefox thing. My client would prefer to use Firefox, currently using Chrome. However - whenever they close Chrome or shutdown / restart the computer, Firefox looses everything and they have to re-import all the data from Chrome. This is happening on a continual basis. It's simply not saving any data / settings that are imported from Chrome.

Thanks!

Stillet af mike.soccio for for 8 måneder siden

Seneste svar af FredMcD for for 8 måneder siden

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Find & recover my Firefox PROFILE data from Back up

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all … (læs mere)

My laptop died - but have FULL back up on ACRONIS cloud ... I want to find & restore my Firefox BOOKMARKS/ favorites etc. FIREFOX creates a PROFILE that contains all the data... BUT its hard to find!!??

I know location is USERname>AppData> Roaming>Mozilla>Firefox> PROFILES

BUT ... on my NEW Laptop when I go down through C:Drive hierarchy I cant see "AppData" If I search I can find ... BUT I cant actually locate via USER NAME.... Is this to do with HIDDEN FILES???

So when I go to my CLOUD BACKup I have the same problem. I can search & see ...but cant find in the hierarchy so I can recover those files & re-install on my new laptop... Any ideas where these hidden files are located?

Any ideas?

Thx for any help Cheers Keith

Stillet af kjcrowley for 1 år siden

Besvaret af kjcrowley for 1 år siden

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Firefox cannot load anything

Hello! I've been using Firefox for years now, and just recently set up a dual boot system with win10 and kubuntu. I've never had this problem with Firefox before, and it'… (læs mere)

Hello! I've been using Firefox for years now, and just recently set up a dual boot system with win10 and kubuntu. I've never had this problem with Firefox before, and it's only a problem on win10. When I open Firefox, there's only blank white where a page would normally be. Trying to right click brings up nothing. I can open the menu, but things like options, add-ons, customize, etc. all do absolutely nothing when I click on them. When I click on the icons of my extensions in the upper bar, the extension interface is empty as well. Nothing changes when I try to load a page--Using the search bar causes a spike in my otherwise flat ethernet usage (I dont have any other processes running that use it while im testing this, but just to cover my bases I can access the internet without any issues on discord or other online applications.) The search bar does retain what I searched. Rather than becoming about:blank, it just becomes, for example, "https://www.google.com/search?client=firefox-b-1-d&q=test" Other browsers work completely fine. I've tried doing a completely clean reinstall (deleting files in ProgramFiles, %appdata%, the Old Files folder that is created during an uninstall, and uninstalling using the apps and features menu.), using DISM to check for anything wrong in sys32, opening Firefox in safe mode, opening it as an administrator, disabling any firewall or antivirus i can find, and deleting my Firefox profiles. Nothing has changed anything at all. Please help! <3

Stillet af anitapea23 for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Firefox for windows 10 do not open, tried re installing, clearing cache etc.,

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help docume… (læs mere)

I had most updated versions of Mozilla Firefox in my windows 10 machine. last two days, it is not opening. Tried several recommendations from Community page, Help documents and youtube solutions but nothing seems to be working.

  • Tried re-installing firefox, by downloading the latest version from Mozilla, after deleting the profile folder (%APPDATA%)
  • Tried removing the cache files / temp files etc., and restarted as well, still did not work.

I do not have admin permission hence could not open in windows safe mode.

Any suggestion please?, Appreciate your input!

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Seneste svar af FredMcD for 1 år siden

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CAC Stopped working after update to version 83

Following the update to version 83, my CAC reader stopped working and I am now unable to access DOD Outlook Web Access e-mail. The error message is: ERR_BAD_SSL_CLIENT_A… (læs mere)

Following the update to version 83, my CAC reader stopped working and I am now unable to access DOD Outlook Web Access e-mail. The error message is: ERR_BAD_SSL_CLIENT_AUTH_CERT.

This was working just moments before the upgrade. What other info can I provide to you to help you help me resolve this problem??

Thanks much.

David

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Opening Firefox Browser Issues.

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, '… (læs mere)

Hello, I need help. Unlike my Dell Laptop that opens when clicking "Flaming Fox" icon in Tray, my iMac version of Firefox forces me to 're-create/register' my account, 're-syncing/re-registering' each time. Very frustrating. Assistance would be much appreciated. There must be a simple solution that alludes me.

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Seneste svar af FredMcD for 1 år siden