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All my bookmarks and passwords vanished

Since I quit Firefox last night, my bookmarks and my saved passwords are all gone. I searched how to delete all the bookmarks and it's way too commplicated to say I did i… (læs mere)

Since I quit Firefox last night, my bookmarks and my saved passwords are all gone. I searched how to delete all the bookmarks and it's way too commplicated to say I did it on purpose.

Of course I could restore the only bookmarks file saved in my "profiles" folder but it seems it was created at the same time I closed Firefox. So it's empty..

I don't understand what happened but all my saved password have vanished too!

Stillet af tony_b for 2 år siden

Seneste svar af tony_b for 2 år siden

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Gah. Your tab just crashed.

Hello, recently I have been getting this message a short time after opening Firefox. It looks like the attached picture. Based on what I have seen, crash reports can hel… (læs mere)

Hello, recently I have been getting this message a short time after opening Firefox. It looks like the attached picture. Based on what I have seen, crash reports can help get to the root of the problem, however, Firefox doesn't seem to be generating crash reports after these tab crashes. Can anyone help me with both of these issues?

Stillet af Crock101 for 3 år siden

Besvaret af FredMcD for 2 år siden

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Firefox 55.0.3 slow connection with 'Performing TLS Handshake'

Been having this problem over the last couple of months with Firefox 55.0.3 (64-bit) running on a Windows 10 Pro. It has been so bad that I've often waited for up to 5 mi… (læs mere)

Been having this problem over the last couple of months with Firefox 55.0.3 (64-bit) running on a Windows 10 Pro. It has been so bad that I've often waited for up to 5 minutes while the 'Performing TLS handshake with .......' message displays. Yesterday I installed Chrome. Attempted to connect to a music forum using Firefox that I've had the TLS problem with and as usual got the message. Immediately started Chrome and attempted to connect with the same forum. No problem. Read a couple of comments, replied to one and logged out. Meanwhile, Firefox was still waiting with the TLS message..... A few seconds after I had completed the exercise using Chrome, Firefox decided to connect me..... I have previously tried all the solutions suggested such as emptying the cache, going to No Proxy, turning off IPv6 etc. but nothing has worked in Firefox. On another machine on the same home network, running Firefox 52.3.0 (64-bit) on the esr channel I don't seem to have the same problem, at least not as frequently..... I'll add that I am running both Avast Anti-virus and Malwarebytes. Turning off these had no effect on the Firefox TLS problem. Both were running when I successfully connected using Chrome. I am reluctant to discard Firefox as previously I have found it to be fast and reliable, but something has happened the last few months to dent my confidence.... Just tried it again today to the same site on the Firefox 55.0.3 machine, and it took 85 seconds to connect to the forum page with Firefox. With Chrome, the connection was almost instantaneous..................

Stillet af Sympol for 2 år siden

Seneste svar af zeozod2 for 2 år siden

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Bookmarks have been lost and I get following message "Unable to process the backup file." when I try to restore. I tried using Places Maintenance but checking

I tried Places Maintenance and first got this message > Task: stats - Unable to collect stats. When I clicked NEXT, I received the Checking Integrity note in the Box a… (læs mere)

I tried Places Maintenance and first got this message > Task: stats - Unable to collect stats. When I clicked NEXT, I received the Checking Integrity note in the Box and this has hung up overnight. Needed to cancel it this morning. I assume it should not take 10 hours...Please help

Stillet af JAMA for 2 år siden

Seneste svar af jscher2000 for 2 år siden

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Big crash after search to save a file (windows dialog box freezed)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file … (læs mere)

[Problem after passing to Firefox 64 bits - now I've the 55.0.3 version. Bug already there after fix procedure of firefox and without plugins] When I want to save a file (=when I click on "browse" button), the dialog box of Windows appears and freezes (and Firefox crashes without specific error message). I'm under Windows 7, I've got comodo but nothing about Windows or firefox is blocked]. There is one week, this bug appears after some usings/download [I need to do the fix procedure when the bug appears]. now it's directly during the first one. It's very embarassing. I've got Chrome for waiting ... but I don't want to use Chrome ;-) help !!!!

[for example, I can't use the button "Browse an image" in this Web page, else Firefox crashes]

Vincent

Stillet af VincentFrenchyFirefox for 2 år siden

Seneste svar af Shadow110 for 2 år siden

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Update 55.0.3 messed up my bookmarks and open tabs

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark lis… (læs mere)

After the forced 55.0.3 Firefox 32 bit update my bookmarks are medded up and all my open tabs except for the first tab (my default website) are all blank. My bookmark list instead of being under 'Bookmarks' now appears under 'Other Bookmarks'. When I click on one of the bookmark folders instead of displaying the saved bookmarks the whole list of bookmarks is displayed. If I click the same folder or another folder once again the bookmark list is displayed. If I click a folder a fourth time Firefox crashes.

I have gone into my profile folder and deleted the places.sqlite, as per your bookmark article in help, file numerous times. This has not resolved my problem. When I select the 'Show All Bookmarks' option under 'Bookmarks' the resultant popup shows my bookmarks as they were prior to this update. I am experiencing this issue in my Desktop PC and my Laptop. On my Desktop PC I am using Windows 7 Ultimate 64 bit. On my laptop I am using Windows 8.1 64r bit. I also have Linux Mint 18.1 64 bit installed on my Desktop.

What can I do to fix this? Is there a way that I can role Firefox back to the previous version where I did not have these two issues?

Stillet af philipgr for 2 år siden

Seneste svar af sizeofbool for 2 år siden

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My history is suddenly missing

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox… (læs mere)

Hello, My history is suddenly missing (the Library is empty), while bookmarks, tabs, Downloads, etc are STILL THERE. Using 55.0.3 (64-bit) on OS X Yesomite. Since firefox crashes almost every day this year, I can also report that Restore should work. Oh well. Please help! gf

Stillet af gf__ for 2 år siden

Seneste svar af FredMcD for 2 år siden

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Firefox constantly crashes

I already deactivated all plugins and add ons. I even reinstalled firefox but it keeps crashing. ID: 2b0b0a58-6c28-40b1-bc2c-37a5d1170911 If it is my virus scanner that c… (læs mere)

I already deactivated all plugins and add ons. I even reinstalled firefox but it keeps crashing. ID: 2b0b0a58-6c28-40b1-bc2c-37a5d1170911

If it is my virus scanner that causes it what would I have to do to prevent it? It's a company laptop and I can't deactivate the virus scanner.

Stillet af Silicoid for 2 år siden

Besvaret af FredMcD for 2 år siden

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why do we have to fix crash issue that your update caused

really annoyed that auto update has caused crashing almost every time i click on a site / run a video or turn a page . what has been done that has messed up . and is any… (læs mere)

really annoyed that auto update has caused crashing almost every time i click on a site / run a video or turn a page . what has been done that has messed up . and is any thing being done about it ?

Stillet af topraf for 2 år siden

Seneste svar af user633449 for 2 år siden

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Firefox crashes

Firefox tab crash a lot since I upgrade to 53.0.3. No problem before. Now firefox crash a lot on youtube or any kind of site with embidded video/flash player. 27 crash in… (læs mere)

Firefox tab crash a lot since I upgrade to 53.0.3. No problem before. Now firefox crash a lot on youtube or any kind of site with embidded video/flash player. 27 crash in 1 hour of testing after this i have given up and move to chrome who doesn't crash.

Please help

Stillet af jeremyc87 for 2 år siden

Besvaret af cor-el for 2 år siden

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Firefox crashes

Hi guys, I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.). First I sus… (læs mere)

Hi guys,

I also got the problem that Firefox crashes about all five minutes - doesn't matter which websites (Youtube, Facebook, Whatsapp Web, Google, etc.).

First I suspected a babylon toolbar virus so I took actions to remove it with malwarebytes.com - no success. I refreshed Firefox, un- and reinstalled Firefox, changed browser.tabs.remote.autostart and browser.tabs.remote.autostart.2 both to "false", started Firefox in safe mode - crashes keep happening.

The problem persists since the new version (55.0.3) was installed about a week ago. I'm using a Windows 10 x64 system.

Crash ID: bp-a67f3395-824a-4e4d-b64b-f4cf30170912

Maybe you have further ideas to solve this issue. I'm actually not very good to interpret the crash report. Thanks in advance for your help.

Greez, SallyB

Stillet af SallyB88 for 2 år siden

Seneste svar af cor-el for 2 år siden

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Firefox tabs keep crashing

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail. Several recent crash reports: … (læs mere)

After installing the security update, Firefox tabs now keep crashing on me. I've followed the instructions to restore Firefox to no avail.

Several recent crash reports: bp-a10725dc-7016-4c3e-bdac-ceab31170901 bp-b80218c4-ab59-4f42-81b4-a291a1170901 bp-a5580f00-9326-4bc5-bf5c-aca530170831 bp-f9ece0da-9f1a-4fd7-8ada-265481170829

Stillet af Wumonger for 2 år siden

Seneste svar af FredMcD for 2 år siden

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Firefox crashes

My Firefox is always crashing when I try to view videos, especially when I try to change the time in the video. It crashes the tab, and then takes down all the other tab… (læs mere)

My Firefox is always crashing when I try to view videos, especially when I try to change the time in the video. It crashes the tab, and then takes down all the other tabs with it.

I've done a virus scan, clean install, and tried running in safe mode. Made sure all addons are up to date and tried with or without flash. Nothing works. This has been going on for a couple of weeks now. I have Firefox 55.0.3 (64-bit).

Stillet af region1 for 2 år siden

Besvaret af FredMcD for 2 år siden

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Firefox frequent crashes

Every time I play a video (YouTube or otherwise) or even play music on Firefox, ever since I got a Firefox update today, has caused it to immediately crash. Is there anyt… (læs mere)

Every time I play a video (YouTube or otherwise) or even play music on Firefox, ever since I got a Firefox update today, has caused it to immediately crash. Is there anything I can do?

Stillet af VideoZack34 for 2 år siden

Besvaret af FredMcD for 2 år siden

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upgraded to 55.0.3 and can no longer download .acsm files from 1 site

After upgrade to 55.0.3 I can no longer download .acsm. 1 This problem is only occuring on 1 site. (EBSCO). I checked if I could download .acsm file type from other site… (læs mere)

After upgrade to 55.0.3 I can no longer download .acsm.

1 This problem is only occuring on 1 site. (EBSCO). I checked if I could download .acsm file type from other sites e.g. proquest, and all good. no issue observed.

2 No error message is returned. I just donot recieve the .acsm file even though I have clicked download.

3 If I use safari I can download the .acsm from ebsco site, no issue. (This is how I borrowed the ebook today I needed.)

4 before upgrade to 55.0.3, I downloaded .acsm from ebsco site with no issue.

FYI: .acsm file type is the Adobe Digital Editions file that allows you to read the ebook in ADE.


What has changed that would be stopping this? The files are very tiny. Any ideas?

thankyou for your help.

Stillet af jendrew for 2 år siden

Besvaret af jendrew for 2 år siden

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Firefox update, all data are gone

My firefox seem to be updated for some reason (version 55.0). All of my history, session and plugins disappear. I check the profile directory and it seem to be the old on… (læs mere)

My firefox seem to be updated for some reason (version 55.0). All of my history, session and plugins disappear. I check the profile directory and it seem to be the old one. Because there're bookmarkbackups, extensions and sessionstore-backups in there (and profile's date created is 2015). So I come back to check the addons list in Firefox. It's still there with freak 'LEGACY' in yellow background so that I suspect my firefox is updated and check the version and release date. My gmail still login+other email profiles are in the list.

Please help me to restore the data 1. bookmarkbackups: I make some search about this topic and restoration; It's fine now. 2. session: How to restore my session back? 3. add-ons: any add-ons that I'm using before still Enable and some that are disable is correct there. But I don't see any add-ons. Adblock Plus, Firebug, Geasemonkey and etc. Icon are gone. How can I use them? 4. Are there any data that need to be restore and can you guide me about it?

Stillet af Ryuu for 3 år siden

Besvaret af philipp for 3 år siden

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Why do I get "Setup timeout error: setup took longer than 30 seconds to complete" when trying to view the National Zoo panda cam?

I used to be able to watch the National Zoo panda cam for years - https://nationalzoo.si.edu/webcams/panda-cam. About April it stopped working. It worked for 2 days ear… (læs mere)

I used to be able to watch the National Zoo panda cam for years - https://nationalzoo.si.edu/webcams/panda-cam. About April it stopped working. It worked for 2 days earlier this week (8/23-24/17) until I installed the latest Firefox update. Why can't I see the cams any longer on this website. I get this error on many websites; videos won't load or won't play. This same error also stops videos on the CNN.com website, which is actually appreciated. I did try turning off the IPv6 - that did nothing for me with this problem.

I am running Windows 7, my computer is within 4 years old, no problems seeing the other panda cam pages from the San Diego Zoo or Zoo Atlanta.

It seems this site is unable to upload my screenshot of the page and error message. Bummer!

THANK YOU for all your help!

Stillet af noel_arwine2017 for 2 år siden

Besvaret af FredMcD for 2 år siden