Firefox supportforum

I tried following this: https://support.mozilla.org/en-US/kb/import-bookmarks-html-file but I'm not able to import my bookmarks, nothing happened. The file is HTML, I opened and looks normal. I'm using Pop!_OS.

Is there a possibility to get from you a backup of my bookmarks from last week? My Wife did reset the password without reading the the "may delete your history etc" message.

can I get a backup from last week?

When I try to bookmark a page, it is grayed out and I am unable to save it. I am not tech savvy so can someone give me a simple fix. This must be pretty easy to fix. I just upgraded to a 2020 imac and transferred all my files via Time Machine backup this problem seemed to start then. Thanks for any help I can get.

If I open Bookmark Manager and add some words on to the title of the bookmark it does not usually show me the changes like prior versions of Firefox did on this same machine. Even if I change the focus to another bookmark and go back to the bookmark name I did change it still shows it as the old name---75% of the time. I sometimes have to exit bookmark manager and reopen it and then the change is usually there. Same thing happens on other laptop different brand, Windows 8.1 not 10 like this 10) and same Firefox 64 bit version.

Thoughts? I can live with this now that I know it. Hmmmm

Thank you

As for other programs running: Malwarebytes only and as for extensions: Ublock origin. And no other apps open. No other browsers. Plugins: Open H.264 open Codec by Cisco, Widevine Content Decryption Module by Google.

I lost all the bookmarks suddenly where i was using this browser for office work, there was no action taken from my end like deletion or any upgrade, however suddenly when i start machine today, i found all bookmarks lost. To restore backup I entered to Profile --> bookmark backup this file is extension JSONLZ4 which is not visible during restore bookmark.

This is quite important to recover these suddenly lost all bookmarks, so is there any way or support available?

Unfortunately this is first time i am facing such kind of issue, So kindly also let me know if we should trust mozilla firefox as default browser and to save bookmarks?

Thanks & Regards

I can't bookmark tabs anymore in Firefox (option is grayed out). I have followed all the steps on your support pages but still can't get it to work. Please advise, as Firefox is our browser of choice and need to be able to bookmark. FYI, we are on the Mac OS platform and have recently upgraded to a newer iMac (2020 model). Not sure if this might be related. Thanks Stephen Moss

Hi, I have always used Firefox as my browser and has all my work tabs in the appropriate bookmark folders (several hundred links and software)

My colleagues have said that win 11 is quite good, so, I downloaded win 11 only to find out that when I downloaded Firefox to use as my browser, all my files, documnets EVERYTHING has gone from Firefox Bookmarks. I am devistated and feeling very sick.

Please tell me there is a way to recover all my Bookmarks etc, even if I have to get rid of win 11.

Not a very nice way to start 2022.

Thank you

Regards M M

Hello,

I need to restore my bookmarks. They were really important, and I've tried to find them by going to abouts:profile to see if they were on another profile with no luck.

I believe Firefox had done an update, and now that my computer has rebooted they're all gone. Please help.

Thank you, Charity

I've been trying to clean up my bookmark menu by deleting no longer wanted bookmarks. The problem I'm having is after deleting some of them it stops deleting them, and/or I can't transfer them to any folders also.

I have to keep on closing out all the programs I have running, then restart Firefox again. That will work for a little bit then I have to do the same thing all over again.

I also had my computer guy uninstall and reinstall Firefox and the problem continues. Please help on this because it's a pain in the butt especially when I have certain programs running that I don't really want to close out.

Thanks, Gino

I have a new computer with windows 11. Opened firefox no bookmarks. Have folder on desktop called old firefox data. Open it see 3 sepoarate folders each one contains bookmark backups. How do I get these back into my bookmarks?

Hi I Can not remove Bookmarks. I test all usual ways but nothing happened!i first i test manage Bookmarks and select delete but it did not work... then i made my own account and nothing change... steal i can not delete bookmarks.

 Please help me. 

Thank you

So glad I finally found this page. I dont know what they are called, but on the Firefox are a row of symbols that when clicked take me to that site. I cant remove One Night Friends. Regardless of how many times I try, with either of two removal options, it comes back, preventing me from replacing it. What can I do?

Recently my Bookmakrs Tool Bar changed from horizontal to vertical. I want to change it back to horizontal.

Please advise.

Mrs. Geraldine E Duzenack

...

Edited email from public and search/spam bots view on this community forum. You should get a email notification on replies.

After one of the Firefox upgrades my Primary Bookmarks have disapeared. I still have " other bookmarks". Also if i need to bookmark another page I cannot find a drop down menu to do it.

Greetings!

First jscher2000, & Cor-el, I Absolutely Thank both of You for the Time/Effort that you have put in to helping me, &,..... If I have appeared to be "Ride/Crude &/or Socially Un-acceptable" in my statements, I Absolutely Apologize. And, even though My "Bookmarks Situation" is still not "Normal" & it is time consuming to use,..... It is far better than what it was initially, & I Thank both of You, for having gotten it to that point.

Having gotten caught up a little with my work, & still not having the issue of my "Bookmarks" not taken care of,I went back to the long thread of "Bookmarks & Other Bookmarks " only to find this problem "Archived", without it having been Solved.

This issue has been ongoing since March 4, 2021, where my "Bookmarks" were missing, to where my "Other Bookmarks" are getting placed within My Main Bookmarks.

jscher2000, on June 7,2021 , You stated: 

"I have no explanation for inability to drag and drop as long as your database is healthy."

Sir,... What Data/ Tests, would show whether my Database is Healthy or not? After all that has been done to get my Bookmarks to the point where they are now, did any of the previous procedures indicate anything about the "Health of My Database"?

cor-el, on June 13,21, you stated:

"If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

   use "Verify Integrity" button on the "Help -> More Troubleshooting Information" (about:support) page 

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

   keep a backup copy of places.sqlite in case a new places.sqlite database has to be created 

You lose the history when a new places.sqlite is created.

See also:

   https://support.mozilla.org/en-US/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
   https://support.mozilla.org/en-US/kb/fix-bookmarks-and-history-will-not-be-functional 

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

   Help -> More Troubleshooting Information -> Profile Folder/Directory:
   Windows: Open Folder; Linux: Open Directory; Mac: Show in Finder
   https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data " 

My last post was on June 14,2021 where I posted data, that appeared to suggest that my "places.sqlite database sane" (meaning "Normal"?) And that my "The database is coherent"., ... (Which in My thinking means that it should be understandable, possibly "Healthy"?)

But Gentlemen,..... I'm not "well versed" in the usage of a Computer/ Browser etc., & If "My Livelihood"  was dependent upon repairing/diagnosing Soft Ware Applications, .... I'd Starve to Death.  

But, if an application were related to my work,.... I'd have somewhat firmer ground to stand upon, which is why I posted June 14, 21:

"If this were a ECU for a Walk-n Refrigeration unit, I'd know what these "Codes" above meant, but here, I don't have a clue whether the data is pointing out a problem, or stating that what is causing the "Bookmarks" problem, is not to be found in the above Data."

With that said,.... Cor-el, If I,...... " rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder."

Will the rebuilt & restored bookmarks from that "recent JSON backup" also be corrupt, since they are a copy of what is being used?

"You lose the history when a new places.sqlite is created."

But not "Bookmarks"?

I'm curious,...... Should I do a "Re-set/Refresh" Again?

And, since "The health" of my browser may be an issue, should I un-install, & re-install Firefox?

Also,.... Firefox, & many other applications have been slow to "Load" &/or "Operate" at times, & despite having Software such as "Privacy Badger", "NoScript", "Ghostery", & "Malwarebytes" all operating, as well as "Windows Security", & "Ccleaner"... I'm thinking that somehow, that something, perhaps "Bit Coin Mining", has latched on to my PC.

What do Ya'll recommend?