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  • Arkiveret

Remove email from account

I have an email which is associated with my firefox account, but I cant make a new account with the same email. Is it possible to remove that email from my account so I … (læs mere)

I have an email which is associated with my firefox account, but I cant make a new account with the same email.

Is it possible to remove that email from my account so I can make a new one?

Stillet af acct4vpn for 1 år siden

Seneste svar af cor-el for 1 år siden

  • Arkiveret

change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (læs mere)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Stillet af JAYeskewicz for for 10 måneder siden

Seneste svar af FredMcD for for 10 måneder siden

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I can't recover my account

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached t… (læs mere)

My email changed from a .com to a .org and I was forced to reinstall windows before I could change it so I can't recover my account, which has passwords I need attached to it.

Stillet af infamousdrew for for 10 måneder siden

Seneste svar af Dropa for for 10 måneder siden

  • Arkiveret

"The Big Lie" & I Don't Mean Politics

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox … (læs mere)

Mozilla has no true feedback page any more, so I chose to post here. I kept the "Allow Firefox to install and run studies" box unchecked since I began to use the Firefox browser (years ago). While I was researching a different issue, I found other users' posts about app.normandy. They all said that it allowed Mozilla to do what Mozilla promised not to do: run studies in violation of users' preference to opt out. Based on what I learned from those posts, I found where app.normandy was in my computer's about:config and toggled it to false. I want to thank those other users for their posts. Mozilla's explanation, also according to those posts, is that "Normandy is a collection of servers, workflows, and Firefox components that enables Mozilla to remote control Firefox clients in the wild based on precise criteria." Aside from whether or not Mozilla should be remote-controlling clients in this way, does it really consider all the diverse places in the world where its users live to be "in the wild?"

Stillet af 1&Done for 1 år siden

Seneste svar af TyDraniu for 1 år siden

  • Arkiveret

Unable to access my primary email account (email provider disabled it) in order to change my email address to the updated address

Good morning, I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created n… (læs mere)

Good morning,

I am unable to add a 2nd email address and/or change my primary email address as my email provider host disabled all old accounts in November and created new address details for all users.

As a result, I am unable to access the verification code that is required.

My old email address was: ... @asme.org

My new email address is: ... @asme-member.org

My cell phone is: ... is a text verification is an option.

Thanks in advance,

Kevin Cooper


edited email address and phone# from public and search/spam bots view as this is a community forum.

Stillet af cooperj6 for 1 år siden

Seneste svar af FredMcD for 1 år siden

  • Arkiveret

Help me delete my account

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete i… (læs mere)

I need an email to contact Firefox support, I got locked out from the email connected to my Firefox account and now it's not under my control and I would like to delete it, what can I do ? Please help me soon Is there an email to contact Firefox for such matters? or what should I do?

Stillet af mycommanon for 1 år siden

Seneste svar af Bithiah for 1 år siden

  • Arkiveret

Hi there from South Africa. I need the Verification Email sent to me please

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action… (læs mere)

Evening from Johannesburg. Please can someone advise as to when i will receive the verification email? I have tried numerous times and i am yet to get one email to action this. First attempt was 05th May. Another, today. I am still waiting and have checked all folders in the said email to use by yourselves.

Stillet af Barret Swart for for 10 måneder siden

Seneste svar af cor-el for for 10 måneder siden

  • Arkiveret

Change username

I've seen the answer to this on a couple of other Q&A posts, but just in case... On the Edit Profile page, under Username, it lets you delete the existing name and t… (læs mere)

I've seen the answer to this on a couple of other Q&A posts, but just in case...

On the Edit Profile page, under Username, it lets you delete the existing name and type in your own. And a helpful instruction tells you permissible characters. But if you attempt save the change, you get an error message.

The other Q&A posts say that you can't, in fact, change your Username. If so, why doesn't the Edit Profile page say so? Why does it mislead you into attempting to change your Username?

Also, the note under the Username textbox says, "Keep in mind that your username is visible to the public." So, if your e-mail includes some form of your personal name, and that name becomes your username by default (which happened to me), and you never notice this, you get exposed (such as by posting a query here)? But in fact, the "Keep in mind..." instruction isn't fully true. As one of the other Q&A posts says, if you choose a display name (which is blank until you add one), your username is NOT exposed. But the Edit Profile page doesn't tell you this.

So, the whole Username portion of the Edit Profile page is very misleading. It needs to be clarified. And, when you sign up for Firefox, you should be given an opportunity to choose a unique username. Mine was forced on me in the background, apparently.

Stillet af watt for 1 år siden

Seneste svar af cor-el for 1 år siden

  • Arkiveret

I have a new device and have lost total access to my old Firefox accounts

Good day Mozilla Firefox support how are you.s today I have a new phone and I have lost access to my old Firefox accounts with the email addresses [email1]@yahoo.com and … (læs mere)

Good day Mozilla Firefox support how are you.s today I have a new phone and I have lost access to my old Firefox accounts with the email addresses [email1]@yahoo.com and [email2]@yahoo.com and they critically and

Urgently needed and required to be deleted from your side as I haven't got access to them anymore

removed personal information. fixed formatting. -Andrew

Stillet af Donovan for 1 år siden

Seneste svar af Paul for 1 år siden

  • Arkiveret

Primary account change

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states … (læs mere)

Access Manage Accounts Primary Account email shown. Secondary email states none. Try to add new email so I can make it the Primary account. Enter new email and states already exists?? but still showing NONE in the box. Seen the info on how to change Primary account but cannot get passed my Manage Accounts as the problem with the Secondary email not showing to trigger the change Primary Address box.

I would be very grateful if somebody has a solution to this problem as the current Primary Address is an old email which I wish to stop using.

Stillet af Mike for 1 år siden

Seneste svar af cor-el for 1 år siden

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EMAIL VERFICIATION CODE ISN'T SENT

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla… (læs mere)

EMAIL VERFICIATION CODE ISN'T SENT\ tried a few attemtps

I formatted my laptop, and now i downoladed mozilla, logging in... and waiting for verficiation code for mozilla sync account for years, please help

Stillet af Lidor Yosef for for 10 måneder siden

Seneste svar af FredMcD for for 10 måneder siden

  • Arkiveret

All saved passwords associated with my accounts are removed

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what… (læs mere)

I have stored some password with my account. Recently from past couple of days all passwords got cleared and not no passwords are shown. Could you please let me know what needs to be done.

Stillet af navneet.nigam82 for 1 år siden

Seneste svar af FredMcD for 1 år siden