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Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some… (læs mere)

Hello, I want to make sure I do not have any paying services active earlier this year i had issues with data breach I did cancel some services but, i did not realize some came all from Mozilla like Firefox relay,mozilla vpn, mozilla monitor etc. I also seem to have created at some point two accounts one using my gmail and one using my hotmail since both emails had the data breach issues. Please contact me to confirm cancellation of any active memberships ( i do not want them any longer) using [edited] @gmail.com , [edited] @gmail.com Please delete all data of my accounts or any other information you obtained during services given. you can reach me also at [edited phone# from public community support forum]. Thanks, luise rintelen thompson

Stillet af NONEEDTOKNOW Know for for 1 måned siden

Seneste svar af James for for 1 måned siden

Laptop stolen

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the… (læs mere)

Can you please log out my mozzila account on my laptop, i just have 1 laptop and it was stolen by someone, i just need to log out my mozzila account for my safety, so the laptop will not have any of my data

Stillet af Rio Ibrahim for for 2 måneder siden

Seneste svar af James for for 2 måneder siden

Facebook disabled problem

Hello Facebook Team, My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Commun… (læs mere)

Hello Facebook Team,

My account was disabled on September 25, 2025. I believe this action may have been a mistake because I have always tried to follow Facebook’s Community Standards.

This account is very important to me as I have been using it since 2014 to connect with my friends, family, and community.

I kindly request that you review my account again. I am happy to provide any identification documents needed to verify my identity.

Thank you for your time and support.

Sincerely, (Soe Kyaw Thu Soe)

Stillet af Mr. Kyaw Thu Soe for for 4 måneder siden

Seneste svar af Paul for for 4 måneder siden

How do I enter my account recovery key?

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why? Moderator note: This question has been edited to… (læs mere)

I have an account recovery key [removed the recovery key] But there is nowhere to enter this to recover my account. Why?

Moderator note: This question has been edited to remove sensitive information.

Stillet af Stephanie Mortimer for for 3 måneder siden

Seneste svar af Denys for for 3 måneder siden

Multiple Email Accounts

Good evening, I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide m… (læs mere)

Good evening,

I recently purchased Firefox Replay and would like to add all of my email accounts. I’m not sure if this is possible, but if so, could you please provide me with a resource or guidance on how to set this up?

Thank you,

Stillet af Carmella Stevens for for 5 måneder siden

Seneste svar af Kiki for for 5 måneder siden

I have Windows 10 and don't want to lose all my files.

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--… (læs mere)

I have a computer that is not eligible for Windows 11, apparently. I don't want to lose my files before I can purchase a new one--what can I do? I have a lot of files--some can be discarded but I need and want to keep others. I am a senior and not completely computer savvy.

Stillet af Jacque Johnson for for 3 måneder siden

Seneste svar af Denys for for 3 måneder siden