Firefox Community Forum

After I use a cleaning tool to clean out cookies and activity and whatnot. (I'm using 'Wise Disk Cleaner') I am no longer logged into my mozilla account. (which is expected)

This is where my trouble begins. When click the profile icon and click 'Account disconnected' I am taken to a settings panel with "You are signed out of {my account} There is a shortcut there that take me to accounts.firefox.com and I am greeted with a flashing infinite loop that says "Local storage and cookies are required"

I end up having to go to the "Settings/Privacy and Security" and clear all my browsing data and cookies. Then I can try to login and the actual login screen appears

My second issue is... this login screen seems to be specifically designed to prevent password managers. Once there I need to enter my code for 2ndfactor...

All this to say... is there an easier solution? Normally I just click 'login', swipe my finger on my finger print reader and my password manager enters the information and I am logged in.

(And all this just so I can sync a few dozen bookmarks)

I opened my Firefox web site the other day and it said that I my account was disconnected. As far as I was concerned I had not disconnected it, but as I am 83 years old and my computer knowledge is not very good, I may have done so accidentaly. Anyway I tried to get started again. After a day or so I finally got to where it asked for my email address and password, which I filled in, only to be sent a 6 figure code which I was to enter to prove it was me, but as I could not get onto my Web page, I could enter what this code was.

new computer. log into firefox, nothing is saved. pin an app, come back and it's gone. have to log into the app EVERY TIME. have to log into firefox too. why is it not saving anything???

I started with 153 version. It has not been easy. My bookmarks are from different dates, some very old. I have to make a selection. You are signing me out of Google account all the time although I did what you recommend, tell Mozilla I want to remember history, the words are a little bit ambiguous? in your rules. I tried downloading Chrome but I had been so many years with Mozilla, it is till last try, simpler and effective but I have seen little of that. I hope to learn and not to worry so much about a browser but till today it is a great worry.

I have used [email removed by moderator] for all my emails and have opened them on Firefox on this computer but can no longer login to see them. All emails are available on my i-phone and I use i-cloud for storage. I would greatly appreciate your help.

About one month ago, when I restarted Firefox, it showed that my account was disconnected. I have to go through the whole process, and it happens again after I shut down the application. On my notepad, using the same credentials, everything works fine. I placed the ticket but never received any reply. What could I try to make this application work?

Good afternoon!

I am writing to you regarding the blocking of my Mozilla account. The block occurred on August 5, 2026, after which I have been unable to use my login credentials to access the system.

I have constant access to the linked email. Prior to the block, I was able to log in successfully from my tablet, but when I tried to log in from my laptop, I immediately received a block on the first attempt. No verification code was received via email, nor did it appear in the spam folder.

I kindly ask you to investigate this situation and assist in restoring access to my account. I am ready to provide any additional information if required.

Best regards, Irina Walther

In trying to re-install Firefox, I got to where they sent a security code to bru..... This is my son who was else where and busy so the time limit hit and I was dropped. Now how do I restart?

Hello I have lost my ability to access my gmail account(canadettes@gmail.com) immediately after somehow I now have to deal with Outlook!!!

When trying to create an account to sync my bookmarks, I got an "Account limit reached for this profile" error (see attached -- email address edited out).

I followed the instructions to create a new profile (a copy of my old one, so it would have the same bookmarks). When I tried to sync and create an account, I got the same error message.

What am I supposed to do?

Because there were so many attempts at password they stopped my default. I read about having to do something but I am an 85 year old woman and I am sorry but I cannot figure out how to get a ton of passwords done one by one. I sincerely hope that this be taken care of because otherwise I have no way of knowing how to get the Xfinity email to work for me.