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What to do when Firefox never let watch video and listen audio because of the yellow bar that inform on component installation?

Hi, I'm trying to access to audio and video website like Spotify (Audio) and DisneyPlus (Audio + Video) but a yellow bar on top inform me to try later because necessary c… (læs mere)

Hi, I'm trying to access to audio and video website like Spotify (Audio) and DisneyPlus (Audio + Video) but a yellow bar on top inform me to try later because necessary component for audio and video is installing.

This issue is present since different day, I tried to reinstall, reset Firefox but the issue persist. Windows 10 2004, Firefox 78.02.

Why no issue with the browser and Firefox should show a banner and ask to try later where the situation is the same? Why Firefox is not allowing me to watch video and to listen audio now?

I hate Firefox when do this... it's not intelligent.

Asked by Mark 10 timer siden

Answered by Mark 8 timer siden

Firefox crashes regularly for different reasons

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. M… (læs mere)

Hi, my firefox started to crash regularly for a few months. I have seen it crash while on idle, while changing tabs, while opening ne tabs... i.e. no repetable pattern. Morever, I couldn't figure out the reason since all the crash reports turned different reasons for each crush. It has now become hourly crashes which really started to affect my workflow. Could you please help?

Latest crush reports: Report ID Date Submitted bp-4c03cc23-f6bf-4abd-a5b0-3a1ff0200708 08/07/2020, 13:27 bp-74dbd9b4-40b9-47b5-9387-f6d8e0200708 08/07/2020, 13:27 bp-d1cbf208-6c0d-44f1-95f2-a8aec0200708 08/07/2020, 13:27 bp-813c83c1-c29a-4103-84b5-5e68d0200708 08/07/2020, 13:27 bp-29f78130-e294-4fcd-8720-5b8010200708 08/07/2020, 13:27 bp-2e6980b2-b53e-473a-b9e3-9e1ee0200708 08/07/2020, 13:27 bp-363a7969-8b98-43ea-a26b-f32350200708 08/07/2020, 13:27 bp-df78d49e-6209-4a7e-96c9-533e90200708 08/07/2020, 13:27 bp-4d388808-7043-440e-b7a3-d29b60200708 08/07/2020, 13:26 bp-aa3c3296-6b5d-4300-a441-4a6890200708 08/07/2020, 13:26 bp-007af789-587d-45df-87f8-da78c0200708 08/07/2020, 13:26 bp-0f5a3710-3098-4d73-ace8-c1df10200708 08/07/2020, 13:26 bp-fc10b542-d37d-4ca9-8a54-0acf50200708 08/07/2020, 13:26 bp-2eb3fafe-370e-4145-bda4-acc120200702 02/07/2020, 10:30

Asked by u.yilmaz91 4 dage siden

Last reply by u.yilmaz91 2 timer siden

Can't take screenshots of some sites

Hi, I often use the "Take a screenshot" feature, but I have noticed that it does not work on some sites. For example, when I try it on https://www.thetrainline.com/ , no… (læs mere)

Hi, I often use the "Take a screenshot" feature, but I have noticed that it does not work on some sites. For example, when I try it on https://www.thetrainline.com/ , nothing happens after I click the button "take a screenshot". What is the cause of this? Is it a problem with the site itself or with Firefox? Thank you!

Asked by manu.manu34 7 timer siden

Last reply by cor-el 1 time siden

Script Error chrome://global/content/customElements.js:655

Hi guys, I've found myself having problems with Firefox for a while on my MacBook Pro (see attached). Other than being very slow (for this I already followed the Firefox … (læs mere)

Hi guys,

I've found myself having problems with Firefox for a while on my MacBook Pro (see attached). Other than being very slow (for this I already followed the Firefox guide to improve it, maybe I saw a slight change but nothing major), some days it is impossible to make it even open and, if it does, it keeps on getting this script error: chrome://global/content/customElements.js:655

Another detail: I find impossible to have running at the same time Firefox (when it works) and any program from the Creative Cloud.

Do you have any advice on how to solve this issue? Thanks in advance for your answers.

- G.

Asked by giunorris 12 timer siden

Last reply by cor-el 2 timer siden

firefox master password prompt appears randomly

So since a couple of weeks I have this problem again. I am prompted with a master password prompt randomly, not when I'm starting up or loading a page with a saved login.… (læs mere)

So since a couple of weeks I have this problem again.

I am prompted with a master password prompt randomly, not when I'm starting up or loading a page with a saved login.

I watch a Youtube video and 10 minutes in suddenly PASSWORD PROMPT. Super annoying.

And I'm NOT using SYNC.

One phenomenon to notice is during the same time frame, I was greeted with an authentification prompt on startup by a website I had in an inactive tab (I automatically load the last session with only loading the latest tab). But I closed that tab and still have the password manager problem.

Asked by czxzyyyk 6 timer siden

Last reply by cor-el 2 timer siden

Firefox doesn't work when minimized

Firefox usually works great, but starting last night it has been messing with my computer like crazy. I have a wireless mouse, and a Wacom tablet/pen. Everything has work… (læs mere)

Firefox usually works great, but starting last night it has been messing with my computer like crazy.

I have a wireless mouse, and a Wacom tablet/pen. Everything has worked fine, but starting last night I had to Restore Down the Firefox window with the Wacom because nothing happens when I try with my mouse. Once the window is has been Restored Down, my mouse freezes, and I have to go into Task Manager with the keyboard to get it to work again. I then have to use my Wacom as a mouse if I want to click something in the taskbar, the mouse for the start menu and any non-Firefox programs, and Firefox will just not work at all. I can't switch/open new tabs, I can't click the address bar, or the search bar, I can't go to a different site, or anything.

I have to open Task Manager to close out Firefox, then everything works fine. I reopen Firefox and it works fine except not being able to use the Minimize, Rrestore down, and Close buttons without using my Wacom, and then when I do, the cycle repeats.

I have tried unplugging things, putting in new batteries, nothing has worked and I don't know what could be causing this issue when Firefox has worked great for me all these years. I'm currently running a virus scan on my PC, but I don't see why it would ONLY be effecting Firefox.

Asked by eveandmi 3 timer siden

Last reply by FredMcD 2 timer siden

Firefox will not open

I received an error message warning of suspected malware when attempting to update a Firefox password using Dashlane and chose the block option. Now whenever I try to op… (læs mere)

I received an error message warning of suspected malware when attempting to update a Firefox password using Dashlane and chose the block option. Now whenever I try to open Firefox I get this message:

The application “Firefox” can’t be opened.

I have tried reinstalling Firefox but it doesn't work. I do not know which app sent the original message, since I did not have Norton app blocking activated.

Asked by becket.mcgrath 7 timer siden

Last reply by jscher2000 5 timer siden

Firefox merkt sich Fenstergröße nicht.

Normalerweise werden die Browserfenster so geöffnet, wie das letzte von ihnen geschlossen wurde. Das funktioniert außer beim Firefox mit allen anderen Fenstern, egal, ob … (læs mere)

Normalerweise werden die Browserfenster so geöffnet, wie das letzte von ihnen geschlossen wurde. Das funktioniert außer beim Firefox mit allen anderen Fenstern, egal, ob Edge, Chrome, Explorer etc.

Beim FF geht es nicht. Er öffnet immer an der selben Stelle in der selben Größe, unpassend zu meinen Desktopeinstellungen.

  • Win10 Pro (64-Bit)
  • Firefox 78.0.2 (64-Bit)
  • Bildschirmauflösung 2560x1440 px Querformat
  • Firefoxfenster öffnet mit ca. 1000x1092 px

Was kann ich tun, um diesen Fehler zu beheben?

Asked by Totte 6 timer siden

Enable Sky Sports again

I have been watching football on one or two Sky Sports websites through Virgin Media which redirects me to the Sky Sports log on which I do as a Virgin Media Customer. T… (læs mere)

I have been watching football on one or two Sky Sports websites through Virgin Media which redirects me to the Sky Sports log on which I do as a Virgin Media Customer. This has been running smoothly for well over a year. Suddenly it has stopped with the error message "Secure Connection Failed". I have tried adding Sky Sports to the allowed web-sites on my security (Kaspersky and Malwarebytes) and clearing the caches as instructed by Mozilla but to no avail. What do I need to do to enable me to continue watching Sky Sports on my laptop. I'm afraid Virgin Media support told me to go back to the shop from which I bought the laptop, now 3-4 years ago.

Asked by Neil 3 dage siden

Last reply by Neil 7 timer siden

What causes this error with a download

I get this error when attempting a download of a pdf from a website: {"errors":[{"error_code":"invalid_or_expired_session","message":"ErrorCode = IC_REQUEST_INPUT_VALIDAT… (læs mere)

I get this error when attempting a download of a pdf from a website:

{"errors":[{"error_code":"invalid_or_expired_session","message":"ErrorCode = IC_REQUEST_INPUT_VALIDATION_ERROR Message = Mandatory session cookies are empty","domain":"security_gateway"}]}

Asked by HuskyJim 1 dag siden

Last reply by HuskyJim 8 timer siden

Video stuttering after 78.0.2 release

After the last release, common stream platforms are struggling to properly play video. Firstly it started while I was navigating over other tabs while listening to the au… (læs mere)

After the last release, common stream platforms are struggling to properly play video. Firstly it started while I was navigating over other tabs while listening to the audio of a youtube video for example, and the stuttering stopped for a while when I selected the video tab. But now it seems that nothing fixes this bug, as I already tried reinstalling it at least 4 times, with or without addons. Currently I'm using the Windows version running on a Windows 10, Ryzen 5 3600, 32GB RAM and Rx580 video card machine, and I don't see the problem occurring on the Linux Mint version that runs in the same machine. I need some help because this stuttering/lagging is making work on a single machine quite frustrating.

Asked by rapakill1st 18 timer siden

Last reply by Pallavi kumari 8 timer siden

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search in search bars impossible

Search bars do not activate. I have been unable to search by themes, words or phrases since this morning. Nothing has changed on my computer since yesterday. I'm with Mac… (læs mere)

Search bars do not activate. I have been unable to search by themes, words or phrases since this morning. Nothing has changed on my computer since yesterday. I'm with Mac, 10.11.6 system. What to do? Sorry for my English, I am French-speaking.

Asked by francinevernac 2 dage siden

Answered by jscher2000 2 dage siden

Possible bug report

Hi, I hope this message finds the right people. I think my Firefox Dev Edition has been updated recently and ever since this pop-up about remembering my choice of default… (læs mere)

Hi, I hope this message finds the right people. I think my Firefox Dev Edition has been updated recently and ever since this pop-up about remembering my choice of default browser keeps coming up every time I open the browser. It doesn't matter how many times I confirm Firefox for my default browser. The pop-up keeps prompting me. I might not be the only one encountering this issue or rather a bug.

Asked by marek.alexa 10 timer siden

No sound when using Firefox browser.

Mozilla Firefox is my default web browser since it was established. I never had any problems with it until now. It is this baffling sound issue. Firefox will not play any… (læs mere)

Mozilla Firefox is my default web browser since it was established. I never had any problems with it until now. It is this baffling sound issue. Firefox will not play any sound. At first I noticed that some adds on Youtube videos were without sound but I took no action. Yesterday I noticed that no sound will play on Firefox browser. I have no issues with my sound card or audio issues of any kind. Google Chrome plays sounds normally, as well as the Edge, this issue is only when I use Mozilla Firefox. I spent most of the time yesterday and today on trying to solve this issue but with no success. I tried every solution i could find on the internet but no joy. Firefox just don't play any sounds. As Firefox is my preferred, default web browser this thing is especially frustrating. Does anybody have a solution for this problem? Please help! I really don't want to go and use other web browsers, I love Firefox and I donate to it regularly.

Asked by osmanigra 10 timer siden

Browser does not support WebGL

Since installing update for FF version 78.0.2 (64-bit), getting message "Browser does not support WebGL" when i try to start app that i've been using for years. Is there… (læs mere)

Since installing update for FF version 78.0.2 (64-bit), getting message "Browser does not support WebGL" when i try to start app that i've been using for years. Is there a new option setting that i must twiddle?

Asked by kthompsn 1 dag siden

Last reply by cor-el 20 timer siden

Downloads almost always fail: '.part could not be saved, because the source file could not be read.'

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server admi… (læs mere)

Error message: E:\Users\Sarah\AppData\Local\Temp\xxxxx.xxx.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator.

I do want to mention upfront that this issue is also affecting Chrome and IE. It's not solely a Firefox issue, but I'm hoping someone here can help me anyways.

  • This happens for any filetype, from any source.
  • It started happening about a month ago.
  • Prior to that, I installed a new motherboard, RAM and processor. I'm fairly certain there was a period between these events in which it worked fine, but I am mentioning it just in case it's relevant.
  • If it's a small file and I try repeatedly, it sometimes will eventually download.
  • Even if a large file successfully starts downloading, it will eventually fail. It usually fails immediately though.
  • I sometimes have success downloading the same file in Chrome, but it also often fails. IE as well.

I have tried the following:

  • Used Refresh Firefox
  • Cleared download history
  • Changed download location
  • Reset browser.download values
  • Disabled firewalls and antivirus/spyware
  • Reinstalled Firefox using Run as Admin (first uninstalled previous version and deleted all program files that I could find, including profiles)
  • Cleared cookies and cache
  • Ran in safe mode
  • Verified Temp folder filepath was valid
  • Verified the PART file was created in that path -- it exists until I hit OK on the error message, then it disappears
  • Ran Firefox as admin

I think these are outdated methods I only found on non-official sources, but will mention them just in case:

  • I found some sources that said to delete Compreg.dat; I could not find this file in the place listed, nor could I find it with a search of the entire drive
  • Verified places.sqlite was not set to read-only
  • Removed read-only from entire profile folder and subfolders

In Options > Security: 'Block dangerous & deceptive content': true, 'Block dangerous downloads': false

Internet speed test: 58.96 Mbps download; 148.04 Mbps upload. No connection loss.

This problem is absolutely maddening. I'll be so grateful if anyone can help me out!! :( Thank you in advance, I know this was a long read!

(Edited for readability)

Asked by wormmulch 3 dage siden

Last reply by wormmulch 23 timer siden

no access to Twitter

I've been using Firefox for more than an year to access Twitter on my pc without any problems. Suddenly since last week I can open neither Twitter home page nor any other… (læs mere)

I've been using Firefox for more than an year to access Twitter on my pc without any problems. Suddenly since last week I can open neither Twitter home page nor any other link referring to Twitter. I didn't change any settings on the browser. Any click on Twitter after Google search only opens a blank page. Doesn't Firefox support web Twitter anymore ? I can have regular access on my phone or on an old pc using another browser.

Asked by gritos 1 dag siden

Last reply by cor-el 1 dag siden

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I lose all my settings whenever I close Firefox

I just bought a new Mac! However, whenever I close Firefox, I lose everything. I have to sign in again to Firefox, reset my preferences how I like them, open my tabs ag… (læs mere)

I just bought a new Mac! However, whenever I close Firefox, I lose everything. I have to sign in again to Firefox, reset my preferences how I like them, open my tabs again, login to my email and everything all over again. Its like I'm opening Firefox for the first time. I've set it to Remember History and Not Delete Cookies. What else am I missing?

Asked by lfraven 1 dag siden

Answered by jscher2000 1 dag siden