Firefox supportforum

Using Firefox web browser - I do a 'COPY Image' on an image, such as a cartoon, then do a 'CTRL V' to Paste into an email under Gmail. There are now TWO copies of the original. All updates and maintenance of system software are up to date. This happens under Windows 10 laptop as well as Windows 7 desktop Not sure if this is a Firefox or Gmail problem

For the Send websites a "Do Not Track" signal that you don't want to be tracked, one of the options is "Only when Firefox is set to block known trackers".

How do I set Firefox to block known trackers? How do I set Firefox to not block known trackers?

Is having Enhanced Tracking Protection ON the same thing as having Firefox set to block known trackers? So if I turn OFF Enhanced Tracking Protection, Firefox will no longer be set to block known trackers?

There have been times when I think that an outside source is directing my computer to places I don't want it to go. There are also times when a link within a news site will not go to the news story I expect it to go. There are other times when my screen saver has been removed and just the blue Windows default screen is there. I have to go into [Control Panel] and re-select the picture file I wish it to draw images from for display. There are other anomalies too that seem to be not of my doing. These are all recent, within a couple of months. I use Avast Virus software and Malwarebytes software too. Also, as of two days ago there are ads popping up on every news site I watch. I did have an ad blocker program running but it would appear to not be working.

However, that statement 'Your browser is being managed by your organization.' is making me concerned. Can you explain statement that to me?

Also, while I'm here I have another question. I have been using Firefox since the end of Netscape Navigator and once upon a time any desktop shortcut icons were all Firefox's icon. Then for years they turned into Internet Explorer icons. When I clicked on the shortcuts Explorer would open and I don't like that program. So now I click on an icon's [Properties] and copy the url and paste it into Firefox's search window. But within the last month the icons are now Google's Chrome image. I don't understand why, if Firefox is my default browser, these icon changes occur. And why Chrome? Is it because I have Google's search engine as the default search engine?

I appreciate any help you can provide to me. Thanks!

Mike Moore e-mail: xxxxxxxx@xxxxxxxx.xx.xx

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Hi,

My firefox has been crashing/quitting randomly few times in a day even in safemode. I was not able to find solution.

Kindly advise.

Thanks

As Firefox was working slowly, I used restore option as describe. But I didn't make a backup of my personnal toolbar with all my favorites... How can i restore it?

Thank you for your help

One of my top site selections is Amazon, which appeared when I deleted one that I didn't want. In the tile, there is a big blue question mark. When selecting Amazon, I am not taken to their website, but rather given a question "What search terms", and below that, a question which search engine to use. I want just a plain old selection of Amazon, not all this extra junk. How do I get rid of it? Or is it I cannot get Amazon without it?

After you install a firefox update, a page loads. Sometimes this page distracts me and I forget what I was opening the browser for. I don't care what's new even a little bit. If it was that important I'd have heard about it already from one of the news sites I visit. How do I stop the page that gives you information on the update you just installed from loading after I update the browser? I don't need to be advertised to, I already installed the update.

3 days ago I tried to log in to my email account. A very long string of letters, numbers and signs appeared and blocked my entry into my email. Here's that string:

https://redir.peridot.synacor.com/?to=zmail&u_d=bowens63.q.com%40embarqmail.com&sid=af86ad64dc420c66302c015c5f637215&zmuser=bowens63%40q.com

How can I delete this to gain entry into my email?

Thank you!

Why don't all websites automatically resize to fit the firefox window (when 'normal' size). Several updates ago - webpages stopped 'resizing'. Webpages that formally displayed fine, are now too large (the indicator shows 100%, but I must reduce it to 80% to display as it did before). I have - and have always had - my bookmarks sidebar 'open' and websites resized depending on the amount of space available. This no longer happens. Reducing or enlarging the bookmarks sidebar only 'slides' the webpage R or L to view the additional info (like using the scrollbar on the bottom). This only happens on some websites (e.g. Home depot) - but other resize as normal (e.g. Motley Fool). Is this a Firefox issue or the website developer issue?

thanks

firefox has deleted most of about 150 bookmarks, and one of the three bookmark folders. I check the troubleshooting site and it said that the bookmarks could be recovered from a backup using the RESTORE function, but this has not worked. Any advice on how I can recover the bookmarks? I used Firefox 87.0 and Windows 7 on a desktop.

Thanks -- Steve

It used to be easy to access Thunderbird Help, but now I'm shunted directly to Firefox Help, and Thunderbird Help has disappeared. Whenever I look for Thunderbird, I'm re-routed to Firefox. What am I missing?

Directed at the goomers who write the software

So, having been with Firefox since the end of Netscape Navigator... I have had one major irritation that is as follows:

Why is it not possible to simply save a cookie somewhere in a little piggy vault, and forgoing any other setting, and will save that cookie (specifically my banking cookies).

And be able to clear other data when closing the browser without losing said cookie(s)

no need for response, I am not interested in reading another, well, check a, but not b, or if you use r, then uncheck x.... I am not out to recreate a bomb, just wanted to simply get into my bank

Bill

Having a problem with ebay pages "a web page is slowing down your browser" I have never had this problem before. It seems I can not make it stop. Even when I click on stop it it just keeps coming back. Ebay has become useless, all other sites work fine. Do you have any suggestions for me?

bp-dd2d4b62-c242-48c7-9ed9-3af1a0210326 26/03/2021, 7:25 a.m. View bp-1c826aab-3029-49aa-8968-2ef9e0210326 26/03/2021, 7:25 a.m. View bp-d6f78314-01b0-428e-976b-f9a590210326 26/03/2021, 7:24 a.m. View Tabs crash often, not sure why? Does it have something to do with MSFT no longer supporting Win7?

bp-8c0f3800-e576-4486-aa9c-b7bd60210326 26/03/2021, 7:24 a.m. View bp-28bd7c7d-dec9-402d-b135-4e91e0210326 26/03/2021, 7:24 a.m. View bp-ac272e36-5096-40c1-a62e-057c00210326 26/03/2021, 7:24 a.m. View bp-09abc65f-a36c-4647-a5f3-b7d7c0210303 03/03/2021, 7:25 a.m. View bp-07b84df2-c071-4b5f-ab68-e99900210303 03/03/2021, 7:25 a.m. View bp-fa4e5560-425e-4675-bb57-7fb900201120 20/11/2020, 8:27 a.m. View bp-0ec8fcf3-0362-480b-8da4-d0dee0201117 17/11/2020, 2:39 p.m. View

So, for about a month or so now I have been experiencing random freezing in Firefox on my home PC running Windows 7 (I know it's outdated, it's by choice). I'm pretty certain it started after a specific update, but at this point can't tell which one.

Here's the behavior itself:

Firefox completely freezes and soon after the window turns white and a 'Firefox stopped responding' dialog pops up. After I close Firefox, I am able to restart it normally. However, at restart, it says 'Oops, there was a problem restoring your session' but then successfully restores the session if I click the button or select the option from the History menu (however, this does not always pop up - see the 'what I tried section').

When it happens:

1) When interacting with input forms such as login and password forms. Seemingly happens more often with forms that have previous input saved for them, but I'm not sure.

2) When opening new windows (notably NOT new tabs) such as when opening a private browsing window, bookmarks window, download history window or when using the picture-in-picture option on Youtube.

How frequently it happens:

The frequency appears to be random and not specific to any website. It most often seems to hapen after about an hour of browsing, but can also happen immediately at restart or go longer without freezing. Interestingly, disabling Ublock Origins seems to dramatically decrease the frequency of freezing, but does not eliminate it completely.

What I've tried so far:

1) Looking for problematic extensions. Running in safe mode seems to prevent the issue, so I started disabling extensions one by one. Ultimately though, even with all extensions disabled outside of safe mode, the issue persists. As noted above, it seems to freeze less often when Ublock Origins is disabled.

2) Tracking memory and CPU usage. Nothing abnormal there - I have 16 GB of memory and Firefox rarely goes over 5.

3) Refreshing Firefox. This did nothing except cause the 'Oops, there was a problem restoring your session' tab to first start appearing. Before the refresh that didn't used to happen at restart.

4) Disabling hardware acceleration. No effect.

5) Removing bookmarks. I had a very large number of bookmarks saved so I deleted a bunch of them. No effect.

6) Deleting the places database. No effect.

7) Deleting the session restore files. This has been the most interesting option. Deleting the session restore files DID stop the freezing... until it came back again in a couple of days. Interestingly, when it first came back it was not accompanied by the 'Oops, there was a problem restoring your session' message at first, but eventually that started appearing too. This gave me the thought today that perhaps this is caused by a website somehow 'corruping' the session data. I was going to delete the session restore files again and start looking for the offending website, but puzzlingly, this time deleting the files did not stop the freezing.

I have used sync for long on several devices and different operating systems (Win 7, Win 10, IOS) in parallel. Most interesting and useful is for me synchronisation of the toolbars with Bookmarks. It worked fine up to today. Today I opened Firefox and found my bookmarks as they were about two years ago. Oops... so I tried to synchronize but failed. No changes were applied to my bookmarks. I assume, my bookmarks are also being stored on several other devices I used for Firefox. However the newest sinchronization on the mozilla server does not contain the accurate valuable data. How can I manage to save sync data from a destinct device to the sync server and determine that as the current data set to be valid for synchronization with all my other devices? In other words: set the direction for synchronization. I did not find this option on my current (82.0.3 (64-Bit)) installation. Could anybody help me? Thanks Juergen

Facebook sub positively sent me an email with a verifying account code that I did not receive. Problem: I cannot sign in to Facebook. I receive other emails. Could there be something in my fire fox settings. I use Win 7.