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Troubleshooting information is too big

When posting a question to Mozilla Support (here), the troubleshooting information doesn't provide enough space. The max is 30,000 characters, but my troubleshooting info… (læs mere)

When posting a question to Mozilla Support (here), the troubleshooting information doesn't provide enough space. The max is 30,000 characters, but my troubleshooting information is 45,102 characters. Can you please increase the allowed length on that field?

Stillet af thany for 9 år siden

Besvaret af cor-el for 9 år siden

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started getting 400 bad request when going to yahoo news= no problem with IE

Sorry, Bad Request. Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit. This problem started this am, … (læs mere)

Sorry, Bad Request. Your browser sent a request that this server could not understand.

Size of a request header field exceeds server limit. This problem started this am, updated to 9.0 problem still there. I do not usually use IE but it does not have the problem.

Not found any other site has this problem

Stillet af perrin1021 for 9 år siden

Besvaret af cor-el for 9 år siden

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When I try to install Firefox...a dialogue box appears (Wizard setup) saying "computer must be restarted to complete previous uninstall. Do you want to reboot? Y/N" Rebooting has no effect! How do I install Firexox?

I had previously installed Firefox, but because of problems I uninstalled it to allow a fresh install of the updated Firefox....i constantly get the dialogue box asking m… (læs mere)

I had previously installed Firefox, but because of problems I uninstalled it to allow a fresh install of the updated Firefox....i constantly get the dialogue box asking me to reboot...and when I do the PC reboots but does not continue with previous installation

Stillet af Seangadhar for 9 år siden

Besvaret af Hasan for 9 år siden

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My online classes require that I use 3.6 (because the newest 9.0 version is changing my answers) ... How do I reinstall Mozilla 3.6 on my computer ?? Please help me!

I have updated to the newest version, but my online school is not compatible with the newest version. I need to go back to the 3.6 version. Can you please assist me wit… (læs mere)

I have updated to the newest version, but my online school is not compatible with the newest version. I need to go back to the 3.6 version. Can you please assist me with changing this for me so I can do my work ??

Stillet af spacha for 9 år siden

Besvaret af the-edmeister for 9 år siden

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Why is firefox suddenly denying access to reliable websites calling them "untrusted"?

My husband has been using a reliable medical site for years...suddenly the message popped up "untrusted site." We contacted the site--they connected us to their tech sup… (læs mere)

My husband has been using a reliable medical site for years...suddenly the message popped up "untrusted site." We contacted the site--they connected us to their tech support--he tried everything with us over the phone (cleaning cookies, downloading latest version of firefox) but the only way to solve it was to give firefox the go-ahead to ignore their warning. We then got the site. Today, the same message popped up on another site he uses regularly. Any ideas why this should suddenly happen on reliable sites used successfully for years?

Stillet af freebie for 9 år siden

Besvaret af freebie for 9 år siden

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I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on Firefox website I’m not able to open Support because it’s inactive.

I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype… (læs mere)

I can’t type into the textbox and it doesn’t react when I click on the icons on website ex. at first I can type in a google textbox but then it doesn’t allow me to retype in it. Or ex. on your website I’m not able to open Support because it’s inactive. Joanna

Stillet af joan.pal for 9 år siden

Besvaret af the-edmeister for 9 år siden

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Yahoo Mail won't open in Firefox

Yesterday I installed Force-TLS: https://addons.mozilla.org/en-US/firefox/addon/force-tls/ and added mail.yahoo.com to it's window in order to open Yahoo Mail in https, b… (læs mere)

Yesterday I installed Force-TLS: https://addons.mozilla.org/en-US/firefox/addon/force-tls/

and added mail.yahoo.com to it's window in order to open Yahoo Mail in https, but ever since I can not access it. I removed force-tls from Firefox add-ons but still no luck opening mai.yahoo.com which defaults to https !

Stillet af fred9362 for 8 år siden

Besvaret af sidstamm for 8 år siden

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Bad viewing in some sites

Hi there. After i did some System Tune Up with my vaio care app. Firefox started to show me the sites like facebook and tumblr like this: http://looseart.com.mx/1.JPG htt… (læs mere)

Hi there.

After i did some System Tune Up with my vaio care app. Firefox started to show me the sites like facebook and tumblr like this:

http://looseart.com.mx/1.JPG http://looseart.com.mx/2.JPG

Javascript is enabled and if i uninstall and install again it remains the same

Stillet af Fernando for 8 år siden

Besvaret af Tristan C. for 8 år siden

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I made a bookmark folder, put bookmarks in it but now I can't find it. Please help. Thanks.

I made a bookmark folder called "Quilting videos". I put several videos in it but now I can't find the folder. I have a "quilting" folder with several videos in it but … (læs mere)

I made a bookmark folder called "Quilting videos". I put several videos in it but now I can't find the folder. I have a "quilting" folder with several videos in it but I moved the videos out and put into the new "Quilting videos" folder. Now I can't find the "Quilting videos" folder. Can you please give me some advice? Thank you.

Stillet af matraina for 8 år siden

Besvaret af cor-el for 8 år siden

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Stop Search Suggestions in the Awesome Bar

Google is my default search engine. I followed the instructions to turn off Search Suggestions in Firefox 13. Unfortunately, this only seems to work if I search from the … (læs mere)

Google is my default search engine. I followed the instructions to turn off Search Suggestions in Firefox 13. Unfortunately, this only seems to work if I search from the Search Bar. If I search from the Awesome Bar, which I prefer, Search Suggestions still appear. Can I prevent search suggestions from the Awesome Bar as well? I can do this in Google Chrome - please tell me I can do it in Firefox!

The way to do this in Chrome is enter the following URL as your default search engine:

https://www.google.com/search?hl=en&complete=0&site=webhp&q=%s&btnK=Google+Search

I don't see a way to do this in Firefox 13. BTW, the above URL also prevents Google Autocomplete and Google Instant.

Stillet af Bulldogger for 8 år siden

Besvaret af philipp for 8 år siden

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How do I disable the drop down history???

This does not refer to the History drop down by the View an Bookmark area. This annoying drop down appears whenever you start to type in a web site you want to go to. It … (læs mere)

This does not refer to the History drop down by the View an Bookmark area. This annoying drop down appears whenever you start to type in a web site you want to go to. It drops down a list of sites you've visited or possibly a bookmark list. Some of the sites are marked with a little gold star. How do I stop this from dropping down.

Thank You

Stillet af fritzgabbons for 8 år siden

Besvaret af cor-el for 8 år siden

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I can,t open F Fox window w/o user account window asking permission.

When I click my Ffox shortcut icon a window pops up from User Account Control asking" Do you want to allow the following program to make changes to this computer??" Then … (læs mere)

When I click my Ffox shortcut icon a window pops up from User Account Control asking" Do you want to allow the following program to make changes to this computer??" Then I get a yes/no choice. didn't used to do this step and I would like to eliminate it. Any ideas??/

Stillet af fritzgabbons for 8 år siden

Besvaret af jscher2000 for 8 år siden

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how do i remove the new buttons at the bottom of firefox homepage?

I have just installed new firefox update and the base section of the start up page is now covered in buttons , which i normally access by the orange button when i want t… (læs mere)

I have just installed new firefox update and the base section of the start up page is now covered in buttons , which i normally access by the orange button when i want them. How do i get rid of them?

Stillet af pikel for 8 år siden

Besvaret af cor-el for 8 år siden

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Yahoo! Mail asks for login every 10mins

I am currently using Aurora and my Yahoo mail asks me to sign in every 10-15mins. Probably, the cookie expires for some reason. The default cookie timeout is 2 weeks. I … (læs mere)

I am currently using Aurora and my Yahoo mail asks me to sign in every 10-15mins. Probably, the cookie expires for some reason.

The default cookie timeout is 2 weeks. I have tried and it works perfectly on other browsers and the current version of Firefox. The only problem is with Aurora and this issue started with an update about a month back.

Please help or direct me to a proper channel where I can raise this issue or file a bug, may be.

Stillet af Naveed for 8 år siden

Besvaret af cor-el for 8 år siden

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STILL Not Able to Stop Search Suggestions

This is a follow-up to an earlier question I asked, viz. Stop Search Suggestions in the Awesome Bar. The solution presented in that question worked for a while, but now t… (læs mere)

This is a follow-up to an earlier question I asked, viz. Stop Search Suggestions in the Awesome Bar. The solution presented in that question worked for a while, but now the ugly problem has returned.

I made sure to turn off Search Suggestions for Google search (indeed, for all included search engines), and I inserted the URL described in the answer. It did no good - Search Suggestions are back.

I am able to turn off Search Suggestions in Google Chrome. I am also able to turn off Google Instant, something else I can't (yet) do in Firefox.

Stillet af Bulldogger for 8 år siden

Besvaret af Bulldogger for 8 år siden

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After Firefox 13 update Gmail and Twitter won't load

I have updated to Firefox 13 and now Gmail and Twitter are really slow or won't load at all. I have updated my plugins, I've cleared cache and cookies. What else can I do… (læs mere)

I have updated to Firefox 13 and now Gmail and Twitter are really slow or won't load at all. I have updated my plugins, I've cleared cache and cookies. What else can I do? Thanks.

Stillet af Persephone for 8 år siden

Besvaret af philipp for 8 år siden