Firefox supportforum

I was emailed instructions for installing the free Firefox Sync add-on on my desktop. After successfully installing the add-on (Step 1) after Firefox restarted I was not prompted to create an account (Step 2). So I'm stuck.

My laptop uses Firefox 3.6.8, but my Windows XP desktop is stuck at Firefox 3.0.19. (Firefox crashes when I use 3.5 or 3.6 on my XP system. I've never been able to debug the reason.)

So, will Firefox Sync work with this mix?

Thanks

How much more detail can I add? I've got Firefox 3.6.8; I've tried to set up Home - but similar experience. I re-open Firefox and everything is exactly as it was. I've downloaded to both my XP desktop (and was charged $1 by iTunes for Sync, even though it's shown as 'Free'!), and - nothing. The download process looked OK, but after re-start, there were no on-screen prompts on restart, no desktop icon, nothing - not even a saved file in 'downloads' - my default location. I'm in the UAE, btw.

John

I installed Sync on Windows XP Home Edition, Firefox 3.6.8, with Zone Alarm and AVG anti-virus. Sync is not updating, instead it produces error message: Server Incorrectly Configured and hangs up. How to fix it?

I've set up firefox sync on both my latop (XP) and desktop (Windows 7 64bit) and on both I have the same problem (Both are running 3.6.8). I run the set up and it works fine. I hover over the icon and it gives a last update date, but when I close down firefox it doesn't remember my settings. When I start it up again all I have is the Set Up Sync menu option.

I downloaded Firefox Home on my iPhone. I downloaded Firefox Sync on my PC. After I restarted Firefox, I did not receive prompts to set up a Sync Account. Where can I do this?

I have sync set up at home, but my phrase is required (in addition to username & password) when setting it up on my work PC. Can my phrase be sent to me (at the email address I signed up with)?

At the bottom of the About Firefox version 3.6.1 box is the following:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Ant.com Toolbar 2.0 Firefox/3.0.7,

Today, i use Xmarks and now, i hope to save all my settings on Xmarks to Firefox Sync (because Xmarks server will be shutdown on Janury 2011. How can export from Xmarks my passwords to import in Firefox Sync ?

Thank you.

I'm trying to switch form Xmarks to Firefox Sync -. According to the your description I should be automatically prompted to set up my Sync account after I restart Firefox following download and installation of the Sync software. This is not happening - so how do I proceed? Cheers

Andy Waters

I am running Firefox v. 3.610, and there are no updates to the system available. I cannot install the Firefox Synch add-on, as it reports that I am running v. 3.0.4

I currently use Xmarks to sync my bookmarks, but after their soon-to-be demise, I have no choice but to use Firefox sync.

I want to sync 2 computers. One in the office, & another one at home. My office computer is OK & the Firefox Sync Add-on page detects it as compatible. My Firefox at home is having compatibility problems because the Firefox Sync Add-on page detects my home FF as version 3.0.6, which is incorrect & I have checked the Help menu & yes, i currently have the latest version installed, version 3.6.10

Your help would be very much appreciated.

Regards, Gerry

downloaded Firefoxsetup.3.6.10 from Mozilla Firefox Sync webpage. Twice Installed > restart Firefox > opens as normal NO other message. Sync is NOT in "options" window. Windows XP SP3 up to date. Was 3.6.10 before instal. How do I instal Sync?

I don't want to sync everything at this time. As a user of Xmarks, I only synchronized bookmarks. I have not been able to find out what gets synchronized if "Preferences" is checked.