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Firefix wont load anything. Other bowsers work. Have tried resetting, re-loading certfifcate in anti-virus software, removing and reinstalling. Nothing works

A couple of days ago Firefox stopped working on my PC. Nothing had been changed. When it opens, it doesn't load, the cursor stays on the thinking circle whenever I move… (læs mere)

A couple of days ago Firefox stopped working on my PC. Nothing had been changed. When it opens, it doesn't load, the cursor stays on the thinking circle whenever I move it over the page. I can't open the options menu, can't load a specific page if I type the address in, Bookmark toolbar is gone and when I retrieve it, my data is gone. I can't exit using the X in the corner, I have to go into the menu and use the "Exit Firefox" icon.

I have deleted and reinstalled approx 4 times. I have researched and researched, tried all the suggestions I have found on different websites and forums (Microsoft Edge and IE still work). A couple of things worked, but then I couldn't get Firefox to load any pages as they were ALL untrustworthy, so I imported my Anti-virus Software certificate, that fixed that problem but as soon as I exited and reloaded Firefox I was back to the beginning with nothing loading.

I'm usually pretty self sufficient at finding a solution without annoying anyone with questions, but after a few days of research and testing, I'm not finding anything that works and am at a complete loss.

Stillet af danpal85 for 3 år siden

Besvaret af philipp for 3 år siden

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Starting last week, Firefox suddenly won't start, I just get the Crash Reporter window.

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folde… (læs mere)

When: Immediately when i click the icon to open it. I never get a Firefox window at all, only the Crash Reporter. What I've tried: Uninstall Firefox; delete Mozilla folders from all 3 subfolders of C:\Users\[my username]\AppData; reinstall Firefox I also get this same result when trying the command firefox.exe -safe-mode or the command firefox.exe -p What I'm running: Windows 7 Enterprise, SP1, 64-bit Thanks in advance for any help you can give me!

Stillet af adblockfreak for 3 år siden

Besvaret af FredMcD for 3 år siden

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Firefox crashes

Firefox crashed 4/9/17 on each start-up attempt, crash report window appeared however an error occurred therefore report could not be sent. Followed all instructions to… (læs mere)

Firefox crashed 4/9/17 on each start-up attempt, crash report window appeared however an error occurred therefore report could not be sent. Followed all instructions to the point of a clear reinstall but the crash occurred again at attempted start-up, with same experience regarding attempt to submit crash report. So removed Firefox again. I've no idea what to do next! Assistance would be appreciated, Thanks in anticipation.

Stillet af catnap for 3 år siden

Besvaret af FredMcD for 3 år siden

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Persistent "Firefox profile cannot be loaded" error after update.

Hi! After update to 56.0, I was getting multiple following messages when starting and/or using Firefox. Eventually, all my bookmarks loaded without problem, but the error… (læs mere)

Hi!

After update to 56.0, I was getting multiple following messages when starting and/or using Firefox. Eventually, all my bookmarks loaded without problem, but the error windows appeared consistently:


"Your Firefox profile cannot be loaded. It may be missing or inaccessible."


Attempted solutions (with no success):

 - Delete %appdata%/Mozilla/Firefox/profiles.ini file
 - Delete the whole %appdata%/Mozilla/Firefox folder
 - Re-install firefox
 - Delete the %appdata%/Mozilla folder, delete C:\ProgramFiles\Mozilla Firefox folder and re-install
 - Remove old profile and add new one using "firefox.exe -P"
 - Repeat some of the above 5x

Working solution: Reboot

 - I noticed Kaspersky antivirus was demanding restart after its own update.
 - Firefox error said "inacsessible", and antivirus frequently locks out our files during development.
 - Kaspersky forces its plugins into browsers, so I gave restarting it a try.
 - The Firefox works after reboot with no errors even with the original (restored) contents of the %appdata%/Mozilla folder.

Suspected cause of the problem:

 - The Kaspersky automatically installs its extension into browsers (even after manually removing or disabling them). 
 - I suspect that the updates/installs somehow conflicted.

EDIT: Reformatting for better readability. Added missing info into "attempted" solutions.

Stillet af akwky for 3 år siden

Besvaret af akwky for 3 år siden

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After extended use, I can suddenly no longer access Firefox

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appear… (læs mere)

After hours of trying various methods and enlisting the aid of my son unsuccessfully, I cannot access Firefox from my start menu. Nothing happens at all though it appears to still exist. At the same time, my Edge browser works perfectly. I tried a number of trouble-shooting suggestions without effect and even if trying to upload an "updated version" a screen said Firefox was open and needed to be closed before I could proceed. However, I could see nothing. I am no computer expert by any means but I use Firefox for a specific purpose which is now unavailable and would greatly appreciate any assistance. Thank you.

Stillet af Alan44 for 2 år siden

Besvaret af Shadow110 for 2 år siden

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Why can't I run firefox developer and firefox quantum at the same time?

Hello, I can run Firefox Developer 59.0b4 64bit and Firefox Quantum 58.0 64 bit on my desktop, but I cannot run the same browsers on my laptop. Both my laptop and desktop… (læs mere)

Hello,

I can run Firefox Developer 59.0b4 64bit and Firefox Quantum 58.0 64 bit on my desktop, but I cannot run the same browsers on my laptop. Both my laptop and desktop are HP and 64 bit. Any suggestions would be greatly appreciated.

Thanks

Stillet af spurscwby for 2 år siden

Besvaret af cor-el for 2 år siden

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Firefox 56/57 for Mac crashes on startup - every time. (Despite clean reinstall)

Hi all, I rely heavily on FireFox (primarily for the multiple profiles and extensions it provides), so deperately trying to solve a problem I'm having. When I launch Fire… (læs mere)

Hi all,

I rely heavily on FireFox (primarily for the multiple profiles and extensions it provides), so deperately trying to solve a problem I'm having. When I launch Firefox on my Mac (10.12.6 - Sierra), I immediately receive an error: "Firefox quit unexpectedly."

I've tried a number of different approaches to resolve including:

1) Starting Firefox in safe mode (by holding down the opt key on launch) - same error occurs 2) Removing Firefox from the Applications folder, and removing Firefox folder from the Application Support folder under the Library (which also removes all my profiles). Then reinstalled Firefox 57. - same error occurs 3) Tried installing older version of Firefox - version 56.0.2 (after removing previous installation as per step 2 above) - same error occurs 4) Tried a machine restart (very early on) - same error occurs.

I've run out of ideas, and hoping someone may be able to shed some light or suggest further troubleshooting options? Desperate to get it working again!

Cheers, Mark

The detailed error report (or at least the start of it) is here:

Process: firefox [1511] Path: /Applications/Firefox.app/Contents/MacOS/firefox Identifier: org.mozilla.firefox Version: 56.0.2 (5617.10.24) Code Type: X86-64 (Native) Parent Process:  ??? [1] Responsible: firefox [1511] User ID: 1342407268

Date/Time: 2018-01-08 14:25:11.798 +1100 OS Version: Mac OS X 10.12.6 (16G1114) Report Version: 12 Anonymous UUID: C6B6E4AB-1DE7-8875-3841-965087F69AAD


Time Awake Since Boot: 820 seconds

System Integrity Protection: enabled

Crashed Thread: 1

Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000106f5bc92 Exception Note: EXC_CORPSE_NOTIFY

Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0]

Stillet af ms1900 for 2 år siden

Besvaret af ms1900 for 2 år siden

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Firefox won't start after installation on Windows 10/64-bit

I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I … (læs mere)

I was using Firefox without problem until the last few weeks on my 3rd Gen Carbon X1 running fully-patched Windows 10 64-bit. At some point, it just stopped launching. I have tried everything suggested here https://support.mozilla.org/en-US/kb/firefox-wont-start-find-solutions without luck.

In particular, I uninstalled Firefox with Windows 10 "Add and Remove Programs". Then I deleted all Mozilla/Firefox folders under \AppData. Then I went through the registry and deleted every Mozilla or Firefox key. I rebooted, and reinstalled Firefox from scratch using the installer. There are no errors on installation; however, when I then try to launch Firefox, nothing happens (the process is visible in task manager or pslist, but otherwise no windows opens). I have also tried launching firefox.exe from the command shell; likewise, no errors or other response--it just stays spawns the pid but then no window opens or other visible indication that Firefox is there.

I've tried variations on this uninstall/purge/reboot process several times without any progress. I just can't get firefox.exe to launch at all on this system. Otherwise, the box seems to functioning perfectly, and all other common web browsers work fine.

I've also tried launching in safe mode (via command line or keypress) but get no different result.

Any ideas for narrowing the issue?

Stillet af Adam J. Kessel for 2 år siden

Besvaret af Adam J. Kessel for 2 år siden

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Can't stop Firefox from running

I tried starting the Firefox browser multiple times by clicking both the shortcut icon and the file. After nothing happened, i opened the task manager and stopped the bro… (læs mere)

I tried starting the Firefox browser multiple times by clicking both the shortcut icon and the file. After nothing happened, i opened the task manager and stopped the browser's process(What even causes this to happen?), but when i tried to start the browser again, it just did the same thing: it started a process on the task manager, but it didn't start. No matter how many times i stopped the process, the same thing would happen. I tried creating a new profile, and it worked, but i wanted to test it by closing it and opening it again, and it didn't work. Then i tried creating a third profile, but for some reason it didn't work that time, and even if it did, it'd be pretty annoying to have to create a new profile everytime i wanted to use the internet. I use Windows 10, if it makes any difference. Sorry for the long text and bad english.

Stillet af problem7 for 2 år siden

Besvaret af problem7 for 2 år siden

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Page not found error

FF 58.0.2 64-bit Windows 7 64-bit My home page is http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html Frequently, when I open FF, I get the following error: "P… (læs mere)

FF 58.0.2 64-bit Windows 7 64-bit

My home page is

http://www.weatheroffice.gc.ca/city/pages/on-118_metric_e.html

Frequently, when I open FF, I get the following error:

"Page Not Found (HTTP 404)

The page requested could not be found at this location.

If you navigated using a bookmark, we suggest you delete it or update the bookmark pointing to this site"

However, when I highlight the url in the address box, copy it, then paste it into a new tab, the page opens. The address is exactly the same in the new tab as in the one giving the error message.

I've scanned for malware, rootkits, viruses - all for nothing.

I've uninstalled and re-installed FF - no change.

Can anyone advise what else I can do, please?

Stillet af gwilki for 2 år siden

Besvaret af FredMcD for 2 år siden

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Firefox profile is incapable or missing

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinsta… (læs mere)

I've tried deleting the firefox profile folders and launching the application. Still get the same error message. I tried deleting all firefox files, restarted and reinstalled and still get the same error message. I had Sophos Home installed and removed that and it still did not fix the problem. Also when i try to launch the profile manager via terminal it still just gives me the profile error message. This is extremely annoying.

Stillet af swstiles for 2 år siden

Besvaret af swstiles for 2 år siden

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Firefox starts but does not show the browser

20.3.2018 MS WIndows 10 Pro I have been using Firefox for years, but yesterday firefox stopped working. That is to say that the task manager showed firefox in the task… (læs mere)

20.3.2018

MS WIndows 10 Pro

I have been using Firefox for years, but yesterday firefox stopped working. That is to say that the task manager showed firefox in the task list with 14%CPU but no browser page was started. ie Firefox running but no screen output. I then uninstalled firefox and reinstalled but I still have the same problem.

Any help on this ?

Stillet af Bonzadog for 2 år siden

Besvaret af FredMcD for 2 år siden

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I keep getting this error : Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible. I rename the… (læs mere)

I am on a macbook pro. I have deleted app and at, reinstalled, still get this error:Your Firefox profile cannot be loaded. It may be missing or inaccessible.

I rename the Firefox folder /Library/Application Support/Firefox and still I get this error: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

In terminal I tried ot create a new profile using: /Applications/Firefox.app/Contents/MacOS/firefox-bin -P but receive this error in terminal: Error: Access was denied while trying to open files in your profile directory and this error pops up in Freifox: Your Firefox profile cannot be loaded. It may be missing or inaccessible.

Stillet af iamtess for 2 år siden

Besvaret af iamtess for 2 år siden

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I installed Firefox fresh, but when I open, I get continuous spinning wheel.

iMac running 10.13.4 (17E202) Uninstalled old Firefox by dragging to trash. Restarted. Downloaded latest Firefox from Mozilla site. When I click new install to open, a w… (læs mere)

iMac running 10.13.4 (17E202)

Uninstalled old Firefox by dragging to trash.

Restarted.

Downloaded latest Firefox from Mozilla site.

When I click new install to open, a window launches, but nothing else happens but a continuous spinning wheel. Eventually, nothing for it but to force quit (and force quit window confirms Firefox is "not responding").

What should I do?

Stillet af sutto for 2 år siden

Besvaret af FredMcD for 2 år siden

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Blank FireFox screen on bootup

I'm getting a blank (white) screen when my Win 7 pc boots up to the desktop (see attached screen shot). It has a small FireFox logo at the upper left corner. After about … (læs mere)

I'm getting a blank (white) screen when my Win 7 pc boots up to the desktop (see attached screen shot). It has a small FireFox logo at the upper left corner. After about a minute this window will close revealing the desktop. If you try to close it, it says it isn't responding. As a test, I uninstalled FF and then rebooted. This window didn't open up. I can't tell if it is a FF issue or if some program is trying to use FF on startup but failing. Has anyone else had this issue?

Stillet af bmail for 2 år siden

Besvaret af bmail for 2 år siden

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Firefox crashes because of the fbplugin plugin

I downloaded the newest version of Firefox and it simply crashes before it opens. This is the Crash ID: Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024 I don't know w… (læs mere)

I downloaded the newest version of Firefox and it simply crashes before it opens.

This is the Crash ID:

Crash ID: bp-19c953f3-7fb3-4ba3-9136-06c9d0181024

I don't know what to do.

Stillet af ShahidIbrahim for 2 år siden

Besvaret af jscher2000 for 2 år siden

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Firefox crashes

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of th… (læs mere)

After I updated an add-on (Flash) that was suggested by Firefox, I have not been able to start Firefox. It crashes on startup every time. I have gone through each of the suggestions on how to fix it but none have worked. I have even tried to open Firefox in safe mode but it still crashes on launch. I have also tried to go through the refresh process and it still crashes. Finally, I have even deleted the application and re-downloaded it. It seems to install fine, but still crashes when launched.

Crash ID: bp-68517d71-1ca6-4a37-a27d-701f10181028

I would appreciate any other suggestions. Thanks.

Stillet af FormerBluffer for 1 år siden

Besvaret af philipp for 1 år siden

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When opening firefox files.com and mozzilla.org opens instead of my homepage.

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referra… (læs mere)

When I startup firefox "www.files.com/Mozilla" pops up along with "firefox/firefox.exe" which redirects to: "https://www.mozilla.org/en-US/firefox/new/?utm_medium=referral&utm_source=firefox-com"

This happens even when I set my homepage to something different.

Stillet af Potato_Pio for 1 år siden

Besvaret af Potato_Pio for 1 år siden