Firefox Community Forum

I have been unable to access any secure sites since I installed Norton 360 Antivirus. Whenever I try to access a secure site I receive the reply: Secure Connection Failed Error: PR_END_OF_FILE_ERROR I have tried all of the repairs listed on the internet but none have corrected the fault. I have also tried disabling Norton but also without success I have also tried uninstalling and re-installing Firefox but without success Can you suggest any other methods to correct this fault

Firefox only works properly if my VPN location is in Canada, but I'm in the US. If I switch my VPN to a US location (where I live), Firefox often does not work properly. I get news, ads, etc., that assume I'm Canadian. And often a website will not open. I need my VPN location in the US to access any site I normally do.

Ich habe die Firefox-Einstellungen von einem alten Windows10 Rechner auf den neuen Windows11 PC mit den Profildateien übertragen, hat gut geklappt.. Jetzt hatte ich die Meldung erhalten " der Treiber cpuz419_x64.sys konnte nicht installiert werden wegen möglicher Virus-Gefährdung", als Abhilfe wurde angeboten die Ker-Sicherung auszuschlaten. Das habe ich mir nicht getraut. Als weitere Info erschien eine Seite, auf der "Windows10" unterstrichen war. Könnte das alte Profil dem Rechner vorgaukeln, dass ich Windows 10 nutze?bold text

I installed update 149 and since then, the VPN (NORDVPN) often will not start up and I have to restart the computer. If this cannot be fixed, I would like to go back to the previous version which gave me no trouble. thanks Brian

Hi. I run Pop_os 24.04 linux and have run the latest updated firefox for linux and the latest expressvpn for firefox and am not able to get firefox to connect with the vpn "on". It did work a week or so back but not now. With the vpn on, firefox takes at least 15 seconds to load. I've run the troubleshoot mode and it didn't help. Are there settings on firefox that could be the issue or is it a vpn problem? Thanks

April 21, 2026 Tuesday

Thank you for your being here as a volunteer to answer this type of question:

IS eset.com security software compatible with Firefox Mozilla ?

Thank you,

Oliver Jeffrey

east@west.net 24/7 LA California

I was in contact with Bitdefender Support and they suggested the following:

If Facebook still won't open, open Bitdefender and:
  - Go to Protection > Online Threat Prevention > Settings.
  - Turn OFF "Encrypted Web Scan" temporarily.
  - Now reload Facebook in Firefox.

Afterwards, I also had to click on "Messenger" to get all my contacts.

This is temporary since before FF 150, Bitdefender ran with "Encrypted Web Scan", and I had no problem in loading Facebook. So something that changed in FF 150 conflicts with Bitdefender's "Encrypted Web Scan".

My anitvirus software is blocking a website that I use. Its legitimate. How can I unblock it?

An error occurred during a connection to radoneyepro.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

when visiting websites using my vpn firefox blocks my entry. I have to disconnect my vpn to allow entry to sites. ive tries numerous fixes and nothing works its frustrating.

I've started getting Virus/Trogen warnings from McAfee popping up every few seconds on Firefox. There was a McAfee file on my Acer desktop but Not installed. Windows Defender and Malwarebytes do not detect a Virus or Trogen. Is this a SCAM by McAfee to get money from me? I cannot delete the McAfee install file as it says it is in use!

John Jenkins