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Firefox crashes

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying, "Firefox Profile Can't be loaded, it may be missing or Inaccessible" This all came about… (læs mere)

When I try to access Firefox on my Laptop, (Windows 7) a message appears saying,

"Firefox Profile Can't be loaded, it may be missing or Inaccessible"

This all came about when I tried to Refresh Firefox, but stopped refressing before it was completed refreshing. Trevor

Stillet af TrevorFord for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Firefox crashes on startup

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It… (læs mere)

Firefox crashes on startup and does the same in safe mode. I tried downloading the latest version and deleting Library Application Support files, but it does the same. It must be a user setting of some sort because I can create another Mac user account and Firefox opens fine.

This is a new machine running Mac OS 10.14.2 and I've not been able to use Firefox yet. The only terminal settings I've changed, from what I can recall, is to help with font smoothing (https://ahmadawais.com/fix-macos-mojave-font-rendering-issue/) and messing around with dark mode (option to be in dark mode but only for dock & menu bar). I'm unsure if those settings are related but thought I'd mentioned it. Other than that this is a pretty much brand new machine.

Crash ID: bp-69fee8d8-a9c0-45fb-aa60-257270190123

AdapterDeviceID: 0x3e9b AdapterVendorID: 0x8086 BuildID: 20190108160530 ContentSandboxCapable: 1 ContentSandboxLevel: 3 CrashTime: 1548252669 DOMIPCEnabled: 1 Email: derekalong@gmail.com FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1548252096 MozCrashReason: MOZ_CRASH(Using observer service off the main thread!) Notes: FP(D00-L1000-W00000000-T000) WR? WR- OMTP? OMTP+4 GL Layers? GL Context? GL Context+ GL Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 518 StartupCrash: 0 StartupTime: 1548252669 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20190108160530","version":"64.0.2","vendor":"Mozilla","displayVersion":"64.0.2","platformVersion":"64.0.2","xpcomAbi":"x86_64-gcc3","updaterAvailable":true},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8192,"virtualMaxMB":null,"cpu":{"count":12,"cores":6,"vendor":"GenuineIntel","family":6,"model":158,"stepping":10,"l2cacheKB":256,"l3cacheKB":12288,"speedMHz":3200,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Darwin","version":"18.2.0","locale":"en-US"},"hdd":{"profile":{"model":null,"revision":null},"binary":{"model":null,"revision":null},"system":{"model":null,"revision":null}},"gfx":{"D2DEnabled":null,"DWriteEnabled":null,"ContentBackend":"Skia","adapters":[{"description":null,"vendorID":"0x8086","deviceID":"0x3e9b","subsysID":null,"RAM":null,"driver":null,"driverVersion":null,"driverDate":null,"GPUActive":true}],"monitors":[{"screenWidth":2560,"screenHeight":1440,"scale":1}],"features":{"compositor":"none","gpuProcess":{"status":"unused"},"wrQualified":{"status":"blocked"},"webrender":{"status":"opt-in"}}},"appleModelId":"Macmini8,1"},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":4,"telemetryEnabled":false,"locale":"en-US","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.search.widget.inNavBar":false},"sandbox":{"effectiveContentProcessLevel":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":null},"profile":{}} ThreadIdNameMapping: 6:"Gecko_IOThread",7:"Timer",8:"Socket Thread",9:"JS Watchdog",16:"JS Helper",11:"JS Helper",12:"JS Helper",13:"JS Helper",15:"JS Helper",17:"JS Helper",10:"JS Helper",14:"JS Helper",20:"Cache2 I/O",21:"Cookie",23:"GMPThread",24:"Compositor",25:"ImgDecoder #1",26:"ImageIO",27:"IPDL Background",29:"DOM Worker",46:"StyleThread#1",45:"StyleThread#0",47:"StyleThread#2",48:"StyleThread#3",50:"StyleThread#5",49:"StyleThread#4",48:"ImageBridgeChild",49:"ProcessHangMon",52:"StreamTrans #41", Throttleable: 1 UptimeTS: .74215417 Vendor: Mozilla Version: 64.0.2 useragent_locale: en-US

This report also contains technical information about the state of the application when it crashed.

Stillet af derekalong for 1 år siden

Seneste svar af FredMcD for 1 år siden

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I want a superclean new version of Firefox. How can I do it?

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. … (læs mere)

My son installed Firefox in my computer and he input his Google account as default. He is living in another country and I have to constantly change Google to my account. I've thought that, if I reinstall it the problem is going to be solved, but unfortunately absolutely all the old setting remain, even if I let the "Restore... " box checked. Firefox knows it's been reinstalled. I cannot login on my son's account for privacy reasons, so I cannot delete it. Is there a way to reinstall Firefox from scratch?

Thanks!

Stillet af sneaguv for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Have 2 version. Want to delete one and move info from deleted to new

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to de… (læs mere)

I am running with ubuntu 18.04.2 I was having a problem with the snap version of firefox so I downloaded, and installed the non-snap version of firefox. Now I want to delete the snap version and use the other. My problem is that all my stuff is in the snap version. My thought is to save the profile of the snap version and then use that profile for the non snap version, delete both versions and reinstall the version I want to use. before I start, however, I thought I would ask whether that would work.

Thank you........

Stillet af greg for 1 år siden

Seneste svar af Seburo for 1 år siden

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your firefox profile cannot be loaded. it may be missing or inaccessible - AD multiple profiles

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. Wh… (læs mere)

I have a new ubunutu 16.04 machine which I recently connected to my workplace domain where multiple users login to the same machine with there workplace account names. When a user login to the machine it logins successfully but when try to open firefox get this message

your firefox profile cannot be loaded. it may be missing or inaccessible

I tried some suggested solutions:

sudo chmod -R 777 .mozilla/ rm -rf ~/.mozilla/ rm -rf ~/.cache/mozilla/ https://askubuntu.com/a/314915/304905

I tried all these but nothing worked. I wonder how I can fix this permanently from my machine local admin account so that when a new user logins to the machine for the first time firefox works without problems and without him having to do something?

Stillet af fcis for 1 år siden

Seneste svar af cor-el for 1 år siden

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Firefox mac 65.0.2 profile hiding folder

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and… (læs mere)

I been having problems with Firefox ever since I refreshed 65.0.1 losing 6 years of bookmarks, addons and passwords, after 7 hours and I managed to get old files back and had to redo addons and passwords. It became unreliable with copying/paste not working, slowness etc and when I found that it was not updating to latest 65.0.2 I scrapped it and downloaded latest. But cannot get old version of profile back. Instead I have no files showing up in local directory, though root directory is showing *see screenshot. So I have to restart everything from scratch with important passwords and bookmarks etc. It still will not show but closing down firefox it does save and keep customised setup and session etc. Is this normal to vanish on this version?

have mac MojaveOS 10.14.3

Stillet af Myk3y for 1 år siden

Seneste svar af cor-el for 1 år siden

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every time firefox updates, my saved logins, passwords and settings are gone. I must uninstall and reinstall to retrieve

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this k… (læs mere)

For months now, every time Firefox updates, my saved settings, logins and passwords are gone. I have to uninstall and reinstall Firefox to retrieve them. WHY does this keep happening? Please respond as this is extremely annoying and frustrating.

Stillet af Sherrie for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Hard reboot caused profile loss

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browse… (læs mere)

I had to hard-reboot my Windows machine, and when I launched Firefox (Developer Edition) upon after boot, my profile was lost. I had to set up Firefox Sync again, browser toolbar settings were reset, extensions were present but all their data was wiped, my session was lost (except oddly for pinned tabs). Windows didn't show any chkdisk activity during boot (looked like a clean boot). I wasn't prompted to create a new profile, so it appears the profile directory still existed. I don't understand what happened, or how I can even diagnose the issue.

Stillet af keeganwitt for 1 år siden

Seneste svar af cor-el for 1 år siden

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Firefox has deleted all my extension data/settings after update

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uM… (læs mere)

I just installed the latest Firefox update (67) and when the browser restarted I noticed no web pages were loading. It turned out this was because my uBlock Origin and uMatrix extensions had been completely cleared of ALL data, including their default/pre-defined rules.

All of my extensions data seems to have been cleared. The extensions are still installed, but their settings/data are completely gone.

This is EXTREMELY frustrating.

Does Firefox make backups or anything before it attempts an update? Is my extension data/settings recoverable somehow?

Come on, Mozilla, what are you doing to Firefox recently?!

Stillet af wonka for 1 år siden

Seneste svar af WestEnd for 1 år siden

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Updated my firefox and lost my passwords. Found where they are stored but cant figure out how to import them to use them. Copy and paste didnt work.

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging … (læs mere)

I recently updated my firefox to quantum. I didnt realize the profiles creation was the new thing. So i lost all of my passwords that I had stored which made for logging in extremely simple. After reviewing dozens of support pages, I found the default and new profile and where my passwords are being stored. I did the copy and paste thing per mozilla support, but the passwords are still not available for use (unless I was suppose to activate something). I had also lost my bookmarks but somehow found them but the passwords are no longer associated with those sites. Overall, I want to know how to retrieve/activate my passwords on the new profile or even the old profile. Or how I might open/import them to other browsers for use. I havent been able to do much work on my Macbook because resetting passwords would be too tedious from the password system i have in place. Please help! **disclaimer, I am not very tech-inclined if you have not noticed but I am determined!

Stillet af boomlala5 for 1 år siden

Seneste svar af cor-el for 1 år siden

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Update made all history and passwords disappear. How to undo?

So a while back, like many people, I encountered the issue where I downloaded the cutting-edge Firefox in an attempt to get my extensions back during the failure. Then I … (læs mere)

So a while back, like many people, I encountered the issue where I downloaded the cutting-edge Firefox in an attempt to get my extensions back during the failure. Then I realized that none of my stuff carried over, and I panicked to re-install the original to get my stuff back.

(To clarify, "stuff" encompasses history, previous sessions, cookies, saved login credentials, and the like. My sessions are...quite large, admittedly, so I crash often.)

So tonight, it crashed again while I was trying to respond to someone on a chat client. I hit restore previous session as normal. Then the update window showed. No harm done there.

Except then it gave me the dead basic, on-install new tab screen. Checking revealed no history, no cookies or password retained, and an inability to rez my previous session.

As a uni student during summer with a lot to book, this is a major issue.

And while I have attempted to look for Old Firefox Files, they remain elusive.


Fair to note: I use Windows 10 on a bone-average Lenovo laptop.

Stillet af Arrowtie for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Windows links open new page. No defaults set

Hi, Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new… (læs mere)

Hi,

Recently an issue with links and default browser has come up in Win10. When I click a link in Tbird for instance it opens a completely new window (as opposed to a new tab as before). This window has no prefs, logins or add-on on it. It's like a clean install of the app. Am on latest version of FF Portable.

Cheers, N

Stillet af ensta for 1 år siden

Seneste svar af Wesley Branton for 1 år siden

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After upgrade to Windows 10 Versions 1809 or 1903, hotlinks from Windows 10 Mail app no longer open default browser Firefox except in background.

Hi all. I rely on quick opening of hyperlinks from Windows 10 Mail app to answer Microsoft Community forums questions in FIrefox, which is set as my default Browser, and… (læs mere)

Hi all. I rely on quick opening of hyperlinks from Windows 10 Mail app to answer Microsoft Community forums questions in FIrefox, which is set as my default Browser, and has defaults set for http and https protocols. When I upgraded to both Windows 10 Version 1809 and later to 1903, Firefox stopped opening on it's own and instead opens a new tab every time I click the link in the background. I have to click it's taskbar shortcut to open it.

These hotlinks still work correctly in Edge and CHrome but I need Firefox for managing my Bookmarks collection to easily drag them into help posts which isn't easily done in the other browsers.

Appreciate any help.

Stillet af GregCarmack for 1 år siden

Seneste svar af jscher2000 for 1 år siden

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what happened to my bookmarks and web pages

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program.… (læs mere)

I restarted my computer and had previously set up firefox to save all tabs, I had a month of work saved here and it was to always open the tabs after closing the program. I also have about 50 sites book marked for my work and everything disappeared with a new version of firefox of course it said on the new landing page that I didnt lose my work or bookmarks everything is gone and I cant find them anywhere nor is there any instructions as to how I can restore it. I rolled back the computer to an earlier date and the system restore point didnt bring back the information either.--HELP

Stillet af whathappened for 1 år siden

Seneste svar af cor-el for 1 år siden

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Firefox wont open

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred. I reinst… (læs mere)

I cannot install or open firefox because I get a message saying the profile is missing so I try to create a new profile and it says an unexpected error occurred.

I reinstalled it a few times but no luck. I flushed my cache Tried developer edition

This application does not seem to work at all.

Stillet af Fredjames for 1 år siden

Seneste svar af FredMcD for 1 år siden

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How do i disable my protection programs?

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retri… (læs mere)

Today i lost all of my bookmarks and menu settings when i opened my website. I have been a customer of Firefox for many years and cannot seem to fix the problem for retrieving all my bookmarks and settings within the Firefox program! How do i restore all the settings i had?

Stillet af arnoldcoggeshall for 1 år siden

Seneste svar af jscher2000 for 1 år siden

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das letzte update hat meine Lesezeichen gelöscht. wie bekomme ich sie wieder?

Ich habe Firefox seit Jahren als Standard. Heute kam eine Sicherheitswerbung zur Installation. Ich interpretierte diese als Update. Nach der Installation waren alle Lesez… (læs mere)

Ich habe Firefox seit Jahren als Standard. Heute kam eine Sicherheitswerbung zur Installation. Ich interpretierte diese als Update. Nach der Installation waren alle Lesezeichen gelöscht. Wahrscheinlich durch die komplette Neuinstallation? Wie kann ich die Lesezeichen wieder herstellen?

Stillet af JHMR for 1 år siden

Seneste svar af cor-el for 1 år siden

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Firefox signs out when I quit

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get si… (læs mere)

Every time I close Firefox it completely re-sets, I get signed out, all of my extensions are gone, bookmarks and settings and everything all need to re-install and get signed back into... it's really frustrating to have to sign on to tons of things to have it back to the way I want it set and never closing it or restarting it shouldn't be the only way to avoid this... PLEASE HELP! TYTYTYTY

Stillet af Thommy Somos for 1 år siden

Seneste svar af jscher2000 for 1 år siden

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Latest update removed logins, bookmarks. "old firefox" not present

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present tha… (læs mere)

As above. FF installed the update despite the checked option to NOT install automatically. NO "old firefox" folder was created-anywhere. No other profile is present that has the old data. My adult daughter's grad school laptop. Years of bookmarks, logins and I do not know what all ARE GONE!! I allowed FF to download but NOT INSTALL-since it was not my machine and I wanted to avert any disaster (I, in fact, looked at the options first, to make sure) NOW WHAT?? Is that is a bug?? Why was there no "old FF" created? Why did it install regardless of instructions to the contrary. Is there some other place to look? She does not seem to have any automatic backups for FF profiles.

Stillet af patty_r for 1 år siden

Seneste svar af jscher2000 for 1 år siden

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I am on Firefox ESR in debian's computer. I have sync my firefox once and now all my profil has despeard... What appen?

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matc… (læs mere)

when i launched firefox this morning, my profile was gone. I resynchronized, but it didn't load my profile. When I go to "about profile" none of the profiles offered matches mine. What should I do?

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