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Can't reset password... reset email not received

I've tried numerous times to reset my password and click the dialog to send the reset mail to my email address. My address is the valid one for my account. This mail is … (læs mere)

I've tried numerous times to reset my password and click the dialog to send the reset mail to my email address. My address is the valid one for my account.

This mail is not being received. it's not getting to my inbox nor is it going into the spam folder.

I resent the mail and added accounts@firefox.com to my contacts as suggested.

What should I do?

Stillet af Dmelzer for 1 år siden

Seneste svar af Dutch Dummie for 1 år siden

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About Firefox updates

Hi Firefox Team I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that. The issue I have is about the updates. Whenever Firefox u… (læs mere)

Hi Firefox Team

I am very happy to use this browser as it serves all my needs perfectly! So thanks you for that.

The issue I have is about the updates. Whenever Firefox updates, I lose the sites saved on it. I have no issues with that.

However, can you give me the option to select a time and date for it?

That way I can, 1) Select a time when I am not working on Firefox. 2) Coordinate with other updates like Windows and McAfee.

This will ensure that I am prepared for the sites to disappear just once, instead of every time there's an update.

Thanks, Kajal

Stillet af Kajal Majid for 2 år siden

Seneste svar af FredMcD for 1 år siden

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Funny 'popups' on home page

I'm using a Dell Latitude 3190 3in1 laptop with Win10Pro. My Firefox home page is my local internet provider's main page. Why do I keep getting oval popups in the lower l… (læs mere)

I'm using a Dell Latitude 3190 3in1 laptop with Win10Pro. My Firefox home page is my local internet provider's main page. Why do I keep getting oval popups in the lower left hand corner telling me I have people all over the internet interested in my internet service provider?

Stillet af dano2 for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Firefox keeps logging me out of all websites I log into

I have been having an issue with firefox logging me out of all the websites I stay been logged into, like youtube, facebook and amazon. I have my settings set to where th… (læs mere)

I have been having an issue with firefox logging me out of all the websites I stay been logged into, like youtube, facebook and amazon. I have my settings set to where things should be remembered and cookies should not be cleared but i am still being logged out of the sites I stay logged into. This issue started in October after one of the firefox updates. I am having the same problem on both of my computers, one with windows 10 and one with windows 7. Firefox appears to be clearing cookies because even though I don't stay logged into ebay due to having two accounts, my search settings in ebay keep getting cleared too, just as they were if I had cleared the cookies myself. And my settings are set to where cookies should not be cleared.

Stillet af Dakota66 for 1 år siden

Seneste svar af FredMcD for 1 år siden

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I want to have firefox like it was when i first started

I want it to be like brand new no data saved etc. i have tried all the delete setting and reinstalled but it still keeps my data saved. My autofill data and previous sit… (læs mere)

I want it to be like brand new no data saved etc. i have tried all the delete setting and reinstalled but it still keeps my data saved.

My autofill data and previous sites in the top search bit i just cant get rid of it.

Stillet af alex.boulting for 1 år siden

Seneste svar af alex.boulting for 1 år siden

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firefox browser has stopped working

Firefox has stopped working completely - firstly it wouldn't open any links and now it wont open any website. I have cleared my history and cache but it hasnt helped … (læs mere)

Firefox has stopped working completely - firstly it wouldn't open any links and now it wont open any website. I have cleared my history and cache but it hasnt helped

Stillet af mail670 for 1 år siden

Seneste svar af FredMcD for 1 år siden

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reCAPTCHA

I can no longer use Firefox web browser to go to my email in yahoo. Every time I try to log in with my correct password I get reCAPtCHA protected window, which does not … (læs mere)

I can no longer use Firefox web browser to go to my email in yahoo. Every time I try to log in with my correct password I get reCAPtCHA protected window, which does not work properly and I can never get by this box.

So I have not choice in the matter of using Firefox for my personal email. I do not have this issue in Chrome or Safari.

Is it something in the security settings of Firefox that is causing this issue?

Stillet af albertz1 for 1 år siden

Seneste svar af FredMcD for 1 år siden

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Picture-in-Picture keeps zooming in on and cutting off parts of videos

So, I've been using the Picture-in-Picture feature of Firefox a lot - when it works well, it's a really useful feature, especially if, like me, you use a second screen to… (læs mere)

So, I've been using the Picture-in-Picture feature of Firefox a lot - when it works well, it's a really useful feature, especially if, like me, you use a second screen to play the video on, but don't like the overlay constantly popping up over the video. And, when the video is in a modern, widescreen aspect ratio, it usually works.

The problem is that when I try to watch, in fullscreen, a video that's in a 4:3 ratio, as many are on Netflix, Amazon and the like, the Picture-in-Picture window will often, presumably registering the black space on either side, zoom right into the video, cutting off a massive portion of the frame and filling the screen completely. Sometimes it doesn't do that at all, sometime it can be fixed by restarting the video and fiddling with the timings and sometimes there's just seemingly nothing I can do and it just will not stop doing it, no matter how much I reload or what I do!

Please tell me how I can get the damn thing to just keep the video in place and stop it deciding "Hey! You don't need to see all of the video, do you?! No, of course you don't!"

Stillet af killeriguana666 for 2 år siden

Seneste svar af cor-el for 1 år siden

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Latest vrsion of Firefox is logging me out of sites.

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by r… (læs mere)

Firefox, latest version, keeps logging me out of sites. I have tried all troubleshooting suggestions offered on the web that I could find, short of starting all over by resetting profile, which I do NOT want to do.

Anyone have any suggestions other than the standard ones about cookies, preference settings having to do with cookies, private browsing, deleting all cookies, deleting cookies files in profile folder, extension issues, etc?

Thank you!

Stillet af lkutchermusic for 2 år siden

Besvaret af jscher2000 - Support Volunteer for 2 år siden

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How To Remove URL From Address Bar Autofill

Every time I type in two particular letters in the address bar, a particular website address is immediately autofilled. I don't want this address coming up ever, but I ca… (læs mere)

Every time I type in two particular letters in the address bar, a particular website address is immediately autofilled. I don't want this address coming up ever, but I can't figure out how to stop that from happening. Numerous searches about this come up with obsolete solutions.

The latest that I have found in Mozilla support says:

If you want to remove an entry from the autocomplete list:

   In the address bar, use the up and down arrow keys on your keyboard to highlight the entry.
   Press Shift+Delete to remove the item from the list. 

Unfortunately, this simply does not work at all. So what is the actual way to do this?

I'm Mac OS X Catalina, FF #83.

Stillet af zillamobster for 1 år siden

Seneste svar af zillamobster for 1 år siden

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Login Problems in Firefox

Every time I tries to login on my website using Mozilla Firefox. It does not login. It refreshes the same page whenever I put email and password and click on login. Howev… (læs mere)

Every time I tries to login on my website using Mozilla Firefox. It does not login. It refreshes the same page whenever I put email and password and click on login. However, on all other browsers it works fine. I do not know what is causing the problem. I have recently updated to the latest version of Firefox.

Website is: https://bestbeardtrimmer2021.com/

Stillet af sandraheffernan73 for 1 år siden

Seneste svar af FredMcD for 1 år siden

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MS OneDrive Problem

As of yesterday, I am no longer able to view MS OneDrive files through the Firefox browser. Does Firefox actually provide technical support? If so, how do we reach them? … (læs mere)

As of yesterday, I am no longer able to view MS OneDrive files through the Firefox browser. Does Firefox actually provide technical support? If so, how do we reach them?

Stillet af tgif6399 for 2 år siden

Seneste svar af tgif6399 for 1 år siden

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How to edit or delete a posted Firefox Support question or reply?

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's que… (læs mere)

Is there a way to make changes to a Firefox Support question that I've posted (like fixing typos, etc.)? And/or make changes to a reply I've posted to someone else's question thread?

And how do you entirely delete your posted question or reply, if you wish to for any reason?

Stillet af demoneyes for 1 år siden

Seneste svar af cor-el for 1 år siden